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Tweets27
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Followers77
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Following66
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Likes73
We are going to do things a little differently in 2016 #customerexperience - fb.me/tfimvqNh
Cape Town Customer Experience Workshop - Not to be Missed, Book Now! focusgroupevents.com/Store/cew-work…
CEW London: the Constable, the Maker, the Hospital Caretaker. Post by @briankling 💻 > ow.ly/Sz9Kq #CX
Comcast sets aggressive goals to reinvent the experience for customers & employees > ow.ly/Nr75Q #CustExp #CX
Can social media channels boost customer experience? > ow.ly/MxDcp #CustExp #CX #CEM
Our #CustomerExperience event in Jo'burg was a brilliant success! The presentations are available here > ow.ly/KqR6T #CustExp #CX
Brilliant post by @jeanniecw on being a master of #CustomerExperience > ow.ly/KnM9e #CX #CustExp
8 Characteristics of a Top-Notch Customer Experience Manager > ow.ly/KhFVc #CX #CustExp #CustServ || via Krusecontrolinc.com
3 Quick Tips To Deliver An Unforgettable Customer Experience > ow.ly/JG1xp #Cx #CustExp #CustServ || via winthecustomer.com
Looking forward to #CEWJBURG > ow.ly/IxNE3 for #CustExp experts held @TheMaslowHotel in March! #CustServ
Companies turning to Social Media Analytics to gain Customer Insights | Call Centre Hub - bit.ly/1u21CWT
Great article from @chuckcohn: Keep Your Customers as Close as Family > ow.ly/It59Z #CustExp #CX #Business
How do you create exceptional #CustomerExperience that converts your customers into advocates? > ow.ly/I13S9 #CEWJBURG #CustExp
Customer Experience 2.0: The Next Chapter in #CustomerExperience Innovation come to South Africa > ow.ly/HPKL6 #CX #CustExp
Interesting read from @cmswire: #CustomerExperience Means the Same Thing, Online or Off > ow.ly/HzLqg #CustExp #CX
Give Ofgem new powers on energy bills says Ed Miliband > ow.ly/HmYYN #CustExp #CX
I have come all the way to Stockholm for my first menu via ipad - does not mean the food is any good though
How to create the RIGHT impression by @nh_hotels - my new blog post ijgolding.com/2014/12/09/hap…
We do try and be brand agnostic, however when your World is turned upside down, you can always Thank British Gas lnkd.in/dRM7h8e
How NOT to create the right impression with customers by @JDWFashion - my new blog post! ijgolding.com/2014/12/09/hap…
Mark Tidmarsh @MarkTidmarsh
617 Followers 3K Following into all things customer experience: analogue and digital
Natalie Calvert @NatalieCalvert
2K Followers 2K Following CX+EX Executive Coach who Loves Helping Ambitious Customer Leaders to Transform Customer Experience and Employee Engagement | Family❤️
Chris Parker @simplycparker
410 Followers 499 Following Let's create experiences that enable growth!
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
King Arturo _ The Mes.. @VALANT007
349 Followers 5K Following Life with a plan that suites God in someway -- is more than life as a normal person!
Jono Frank @MyC_Jono
47 Followers 278 Following Commercial Manager of MyCustomer. Brand awareness & lead gen for tech vendors in CX, CS, Sales & Marketing
Dermot Herlihy @herlihydermot
693 Followers 2K Following Revenue Management & Sales Professional, driving education with development. Travel and Food enthusiast. Always looking for somewhere or something new to try!
#CustomerExperience @CustExpWorld
10K Followers 8K Following The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.
Oliver Simpson @oliversimpson_
1K Followers 417 Following Artist & Executive | My New Single ‘Better Off’ is out now! ⚡️🥶Check link in bio 🎥🚨 #KRO
21st Century Human @21stCHuman
93 Followers 453 Following Home of the Podcast. @stroker, @DavidGoldsby and @Bob_Barker Think of us like the ex Top Gear team, except for Tech, we don't review anything either...
Andrew Hall @AGH_Stratgen
49 Followers 330 Following
Louretta Louw @LourettaLouw
93 Followers 256 Following
Alistair Ewing @ComputeForensic
2K Followers 4K Following Managing Consultant at Trustwave for EMEA | Cyber Breach Investigation & Digital Forensics | Ensuring Robust Cybersecurity & Legal Admissibility
Muhammad usman aslam @529MhMFYCCt3ZAz
149 Followers 5K Following
J.J. De la Torre @DelatorreJJ
28K Followers 5K Following Top10 World's Digital Marketing Influencer. Top20 World's Digital Transformation Leader. A global crafter of Business Disruption & Acceleration by Design
Mike Stevenson @Thinktastic
6K Followers 8K Following Author, Speaker, Award-winning entrepreneur ‘Inspirational’ 'Motivational' speaker and Creative Champion #TEDxspeaker #speaker #innovation #creativity
Jason Bekker @jason_bekker
53 Followers 206 Following Father of 2, husband to 1... chef, golfer and trying to get back into cricket
Sensée Recruitment @SenseeCareers
1K Followers 3K Following Sensée is the award winning leading provider of home-working customer service staff to the UK's best brands. Facebook: https://t.co/DjN0Y3NrPA
Nicola Collister @canxc
624 Followers 774 Following Business Transformation Specialist aligning business strategy & colleagues to the wants & needs of Customers - simple! or it should be so why don't more do it?
الشريف / حام.. @boodyreem64yah2
49 Followers 293 Following بن الامام جعفر الصادق بن الامام محمد الباقر بن علي زين العابدين بن الامام الحسين بن الامام علي بن أبي طالب وبن فاطمة الزهراء بنت رسول الله محمد ﷺ
Christa du Toit @ChristaMJH
32 Followers 127 Following
Dr Nicola Millard @DocNicola
7K Followers 6K Following Presenter, writer & researcher on innovation, future work & CX. Ex-futurologist. Film/theatre nut. Waistcoat wearing, ukulele playing, coffee fuelled chocoholic
BridgeCon2017 @BridgeCon2017
307 Followers 976 Following Everything begins with an idea. Employee Engagement and Culture Conference - 31 January - 1 February 2017
Colin Whelan @WFOColin
931 Followers 2K Following My 4 favorite mantras: -Targets drive behaviors, -Climate creates culture, -Effective forecasts are transparent and collaborative, -Never average and average
Martin Hill-Wilson @martinhw
7K Followers 6K Following I design and host critical conversations on topical customer & colleague issues.
David Wheeler @DavidWheeler_CX
31 Followers 95 Following
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Ian Golding, CCXP @ijgolding
7K Followers 3K Following Certified Customer Experience Professional, speaker & blogger. Author of 'Customer What? The honest and practical guide to customer experience'
Custerian @Custerian
996 Followers 1K Following Real World #transformation partner Get more of the right stuff done #changeandtransformation #customerexperience. Big Stuff, Small Stuff. Get It Done Stuff
evergreen wind&solar @EvergrWindSolar
146 Followers 1K Following
Adworld on wheels @EMIFREE4CAR
45 Followers 922 Following
Mani @mani0055
104 Followers 519 Following
امل العتيبي @ssr3311gmailco1
602 Followers 1K Following
Craig Lee @craigleedxb
156 Followers 201 Following
Morne Amos @MorneAmos1
73 Followers 236 Following
Marcellus Carayol @Carayol2Carayol
26 Followers 138 Following
Jeannie Walters @jeanniecw
13K Followers 8K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Occasionall Delinquen.. @LordPercyK
2K Followers 3K Following Although you appear in earthly form, your essence is pure Consciousness. At peace with who I am.
The Toggle Hub @thetogglehub
132 Followers 352 Following Aligning great customer insights with innovative business experiences
CXEdge @cx_edge
233 Followers 1K Following Two days of game-changing content and advice from those who are growing their businesses fastest using customer experience. #CXEdge #CX #CustExp #CustServ
CX Network @CX_Network
5K Followers 2K Following The leading online community for customer experience professionals. All the resources you need to advance your CX skills and elevate the customer journey.
omid marivane @omidmarivane
3 Followers 89 Following
MMC @markchristie
3K Followers 3K Following Writes about stuff, including watches for Octane, Worn & Wound and Escapement. Fond of old bikes, old music, old cars and old airfields.
Lewis "Lou" Carbone @lou_carbone
574 Followers 415 Following GlobaKeynote Speaker, Author and Experience Management Thought Leader who kicked off the Movement. Founder of Experience Engineering, Inc.
British Gas Help @BritishGasHelp
63K Followers 16K Following Need some help? Try our Help & Support pages at https://t.co/KqkS4uoPtA… or send us your question.
Tom Fitzherbert @FitzherbertTom
22 Followers 66 Following
James Dodkins @JDODKINS
3K Followers 2K Following Customer Experience Rockstar 🤘 | CX Evangelist @ PEGA 🦄 | Self appointed 'Chief Content Officer' 🎥 | International Keynote Speaker 🌍 |
Awards International .. @AwardsIntl
207 Followers 73 Following Awards International is a Dubai based organisation that develops and implements professional Business Awards programmes within the UAE.
Qualtrics XM Institut.. @XM_Institute
5K Followers 46 Following Temkin Group has joined @Qualtrics to create the Qualtrics XM Institute, the go-to resource for everything XM. Register for the XM Journal: https://t.co/A5tu5ITssA
Jen Rodstrom @Jen_Rodstrom
873 Followers 470 Following CX professional by trade. Wife and mother of two boys, one who is transgender.
Oliver Simpson @oliversimpson_
1K Followers 417 Following Artist & Executive | My New Single ‘Better Off’ is out now! ⚡️🥶Check link in bio 🎥🚨 #KRO
Davina McCall @ThisisDavina
2.7M Followers 1K Following hi I’m me , a work in progress https://t.co/TlQuUJRXdf 📍 https://t.co/v6s2hyDOM1
Hey Jo London @heyjolondon
1K Followers 828 Following Encouraging movement for the modern woman with sports luxe leggings that suit all of life's occasions, in and out of the gym. Contact: [email protected]
Vernon Kay @vernonkay
1.1M Followers 3K Following
Dermot O'Leary @radioleary
2.6M Followers 7K Following 'Are you crazy? The fall will probably kill you.' Instagram: @dermotoleary. Not the best at DMs, so please contact [email protected]
Amazon.co.uk @AmazonUK
1.5M Followers 190 Following My love language is next day delivery. 📦 For customer support, @AmazonHelp are here 24/7 every day.
Stephen Fry @stephenfry
11.9M Followers 45K Following Twitter account of Stephen Fry reactivated to prevent impersonation accounts.
Jonathan Ross @wossy
4.8M Followers 10K Following I also post self-indulgent moments from my life on Instagram, where I am @mewossy.
fearne cotton @Fearnecotton
6.5M Followers 554 Following Mum/wife/Broadcaster/founder of happy place
Mayor of London, Sadi.. @MayorofLondon
3.2M Followers 2K Following Husband, father, and newly reelected Mayor of the greatest city in the world. Tweets before 9 May 2016 are from the previous Mayor.
Holly Willoughby @hollywills
7.1M Followers 279 Following 📺 Broadcaster 🌙 Founder of Wyldemoon 💁🏼♀️Brand ambassador for Marks & Spencer and Garnier. 📚Author of ‘Reflections’
Neil Davey @neilcdavey
4K Followers 4K Following Senior content manager at Spotted Zebra. Lots about the skills gap, HR and skills-based organisations. May also contain trace elements of football/music.
MyCustomer @MyCustomer
13K Followers 6K Following The world's leading resource for customer experience and service professionals
Dr Nicola Millard @DocNicola
7K Followers 6K Following Presenter, writer & researcher on innovation, future work & CX. Ex-futurologist. Film/theatre nut. Waistcoat wearing, ukulele playing, coffee fuelled chocoholic
rod butcher, CCXP @rodbutcher
2K Followers 2K Following Something to do with customer experience. That's all you're getting. I'm British. #CX #servicedesign #CXPA #designthinking
Jeannie Walters @jeanniecw
13K Followers 8K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Forrester @forrester
363K Followers 14K Following Forrester helps business and technology leaders use customer obsession to accelerate growth. With us, you can be bold at work.
ContactCentres @contactcentres
4K Followers 530 Following Dedicated to the UK's Contact Centre Industry - Image thanks to Jabra UK
CallCentre.co.uk @callcentrefocus
7K Followers 948 Following The home of Customer Contact Expo, Top 50 Companies for Customer service and hub of all your contact centre and customer service news needs.
Custerian @Custerian
996 Followers 1K Following Real World #transformation partner Get more of the right stuff done #changeandtransformation #customerexperience. Big Stuff, Small Stuff. Get It Done Stuff
Jeanne Bliss @JeanneBliss
24K Followers 10K Following Italian girl, speaker, experience pioneer and author, who coaches companies to earn the right to customer-driven growth. #AdmirableGrowth #CX #CCO #CX
Chris Parker @simplycparker
410 Followers 499 Following Let's create experiences that enable growth!
Natalie Calvert @NatalieCalvert
2K Followers 2K Following CX+EX Executive Coach who Loves Helping Ambitious Customer Leaders to Transform Customer Experience and Employee Engagement | Family❤️
Bruce Temkin @btemkin
16K Followers 11 Following #ExperienceManagement Visionary/Speaker/Researcher & Head of @Qualtrics #XM Institute. Co-Founder of https://t.co/bJ74vgHkbL. Views = my own.
Keir Greenwood @AriseDelivery
166 Followers 95 Following I lead Arise Ops, delivering Work@Home & changing the future of work.I cycle/cook/dive to fulfil my work/life balance through #futureofwork #flexibleworking
The Forum @ForumOnline
1K Followers 130 Following We promote best practice & effective planning in customer contact operations & provide strategic advice & support & offer specialist training and accreditation
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Nicola Collister @canxc
624 Followers 774 Following Business Transformation Specialist aligning business strategy & colleagues to the wants & needs of Customers - simple! or it should be so why don't more do it?
Bill Quiseng @billquiseng
26K Followers 621 Following Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx https://t.co/9N4XMlceeQ https://t.co/ONsxerWbDu…
Douglas Jackson @douglasjackson
2K Followers 2K Following High-end retained executive search exclusively focused on customer and digital business, delivering high performance, diverse, impactful leadership/C-Suite
Martin Hill-Wilson @martinhw
7K Followers 6K Following I design and host critical conversations on topical customer & colleague issues.
Ian Golding, CCXP @ijgolding
7K Followers 3K Following Certified Customer Experience Professional, speaker & blogger. Author of 'Customer What? The honest and practical guide to customer experience'
Customer Management E.. @cmexchange
2K Followers 1K Following The creator of executive level forums for all things customer - experience, insight, analytics, engagement, loyalty, retention, profitability, ROI...
Calcom Group @calcomgroup
360 Followers 600 Following Building world class customer service & sales teams, leaders and organisations. consult . train . perform . coach . develop. insight : where art meets science
#CustomerExperience @CustExpWorld
10K Followers 8K Following The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.
Colin Whelan @WFOColin
931 Followers 2K Following My 4 favorite mantras: -Targets drive behaviors, -Climate creates culture, -Effective forecasts are transparent and collaborative, -Never average and average
Yiannis Maos MBE @yiannismaos
2K Followers 3K Following Founder & CEO of @birminghamtech advocate for #Technology and #Digital skills. Awarded an MBE in the King’s 2023 New Year’s Honours list for services to tech.
CXR Institute @cxrinstitute
114 Followers 299 Following The Customer Experience Institute (CXRI.org) is dedicated to understanding, development and education of the best practices of Customer Experience Leadership.
Insight Now @insightnowltd
190 Followers 155 Following The experts in delivering improved operational efficiency & customer / employee experience across your customer service channels
Craig Lee @craigleedxb
156 Followers 201 Following
Joe Pine @joepine
14K Followers 5K Following Management advisor, speaker, and author: The Experience Economy, Infinite Possibility, Authenticity, and Mass Customization
Mike Stopforth @mikestopforth
24K Followers 489 Following Building Africa's leading independent digital agency @FlumeAgency. Podcast host: https://t.co/fOFKkxrNbG. BJJ obsessive. To dare is to do #COYS
The Maslow @TheMaslowHotel
6K Followers 174 Following Luxury 4-star hotel accommodation for business travellers in Sandton. Close to Gautrain Station & popular shopping centres. Customer care: 011 780 7800
Tom Fitzherbert @FitzherbertTom
22 Followers 66 FollowingIs this the new wave of customer experience thinking? bit.ly/2kQ4XtE #cx #londoncx
Now you can learn from the expert of the Shared Service industry Tilak Banerjee of Dell Technologies @DellTech vimeo.com/203599830
Have you seen the latest methods to understand the Successful Customer Outcomes #cx #joburgcx bit.ly/2kT4A4F
What is the strategy that only 1% of organisations use to create a #CX leadership position #joburgcx bit.ly/2kT4A4F
Do you know how to create the thinking patterns to build a #CX strategy that keeps you ahead of the game #joburgcx bit.ly/2kT4A4F
A modest increase in #CX can earn an average of $827M in additional revenues over 3years. Know more! #joburgcx bit.ly/2kT4A4F
Jeremy Maggs @maggsonmedia has been a journalist 30 years+ and now chairs the CEW2017? Come see bit.ly/2kT4A4F
Wanna be entertained, energised and enlightened, on a journey of memorable #CX. Don't miss @GeoffRamm #joburgcx bit.ly/2kT4A4F
Anxiety & Stress: the secret killer of employee & customer experiences - my new blog post, coming soon... #CX
Benefits of a cloud call center: reducing operational costs, improving ROI & supporting evolving #CX strategies gsys.co/aOQ9307w4HS
Listen to my demo of 'Dark Soul' (Jonny Coffer, Otis Simpson) Prod. NY Eddie by Otis Simpson #np on #SoundCloud soundcloud.com/otissimpson/da…
Happiness is a choice. Optimism is a choice. Kindness is a choice. Giving is a choice. Respect is a choice. Choose wisely.- Vala Afshar
Jeremy Nicholas, BBC broadcaster- kicking off CEW CX Digital Innovation- #digitalcx ow.ly/zvAs3062AVn
For evenings out | The Twisted Legging | Available exclusively until 6th Nov @Kickstarter | kickstarter.com/projects/23460…
Thanks for the recent follow @JeremyCee @MWE_Michael @downtowndebrown Happy to share thoughts on #CustExp & more
Changi Airport’s technology investments laying foundations for passenger experience ‘paradigm shift’.
The big question: what are we going to do for humanity? Serving others is the essence of leading at a higher level. - Ken Blanchard
A great Q&A discussion on serving relevant marketing offers and making consumers feel like stakeholders #cxshakeup.
91% of Heads of Marketing think this is the number 1 company differentiator focusgroupevents.com/CEW-Workshops/…
Why are surveys reporting more than 80% of Customer Experience projects are not performing #cx #cxshakeup goo.gl/EkZsQ9
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