SWCCF @SWCCF1
Everything you ever wanted to know about Contact Centres. From Social Media to technology, recruitment to retention, best practice to KPI's and beyond. swccf.co.uk South West UK Joined December 2012-
Tweets6K
-
Followers1K
-
Following952
-
Likes265
Take a look at some of the amazing moments from the South West Contact Centre Awards 2024! Congratulations to all the winners. See a selection of photos below and visit our website for the full gallery of winners: contactcentreforum.co.uk/southwest/awar…
The winners of the South West Contact Centre Awards 2024 have been announced! A huge congratulations to all the outstanding teams and individuals who took home the awards. Discover the full list of winners and celebrate their success here: contactcentreforum.co.uk/southwest/awar…
Today is the day! The South West Contact Centre Awards 2024 are happening tonight in Bristol! Get ready to celebrate excellence and witness the crowning of our winners. See you there!
Just TWO days left until the South West Contact Centre Awards 2024! Get ready to celebrate the best in the contact centre industry with us. It's going to be a night to remember!
A special shout out to our amazing sponsors Cirrus and Pear Tree Recruitment for their generous support of the South West Contact Centre Awards 2024! Your contribution helps make this event possible. Thank you for championing excellence in the contact centre industry!
Just ONE week to go until the South West Contact Centre Awards 2024! Get ready to celebrate excellence and join us for an unforgettable evening of recognition and celebration on June 28. We can't wait to see you there!
Our TikTok Challenge closes this today! Show off your team's creativity and get featured at the South West Contact Centre Awards 2024. Submit your video with #MyAwardsMoment and tag us. Don't miss out on the fun and the chance to win a special prize!
A huge thank you to our headline sponsors, Red Contact Centres and Wavenet UK, for their incredible support of the South West Contact Centre Awards 2024! We couldn't do it without you.
Time is running out! Our TikTok Challenge closes this Friday! Show off your team's creativity and get featured at the South West Contact Centre Awards 2024. Submit your video with #MyAwardsMoment and tag us. Don't miss out on the fun and the chance to win a special prize!
Just 16 days until the South West Contact Centre Awards Dinner! Join us on June 28 for a night of celebration and recognition. Secure your last minute spot now: contactcentreforum.co.uk/southwest/awar…
Excitement is building for the South West Contact Centre Awards 2024! Who's ready to celebrate excellence in the contact centre industry with us? Stay tuned for more updates!
Reminder! Enter our TikTok Challenge for the South West Contact Centre Awards 2024! Show us your creativity and excitement. Submit your video with #MyAwardsMoment and tag us. Deadline is June 21!
Come and be inspired by this opportunity to meet some of the amazing finalists and winners of the South West Contact Centre Awards 2024. This is the opportunity to be inspired and exchange winning experiences with others in your industry. Tuesday, 9 July 2024, 11am - 12:30pm
Don't forget to enter our TikTok Challenge for the South West Contact Centre Awards 2024! Showcase your creativity and excitement for the awards. Whether it's getting ready, evening looks, or celebration rehearsals! Submit your video with #MyAwardsMoment and tag us.
Be South West Proud! Join us for the South West Contact Centre Awards dinner and celebrate the best in our industry. Enjoy an evening of recognition, networking, and pride in our local talent. Secure your spot today! Get your tickets now: contactcentreforum.co.uk/southwest/awar…
Judging is now in full swing for the South West Contact Centre Awards 2024! Don't miss the chance to see our winners crowned at the spectacular Awards Dinner. Join us for an unforgettable evening of celebration and recognition! Secure your spot now: contactcentreforum.co.uk/southwest/awar…
Take another look at our official list of finalists for the South West Contact Centre Awards 2024! 🌟 Congratulations to each incredible team and individual for their outstanding achievements in the contact centre industry.
We're thrilled to announce the finalists for the South West Contact Centre Awards 2024! Congratulations to all the incredible teams and individuals recognised for their outstanding achievements in the contact centre industry. See our finalists here: contactcentreforum.co.uk/southwest/awar…
Earlybird Discount Offer. Book and pay by Monday, 13 May 2024 to save on your table at this year's South West Contact Centre Awards. Book today: contactcentreforum.co.uk/southwest/awar…
Today is the FINAL day to enter the South West Contact Centre Awards 2024! Don't let this opportunity pass you by – submit your entry now and be part of the celebration of contact centre excellence in the South West of England. Enter here: contactcentreforum.co.uk/southwest/awar…
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
Contact Centre & Cust... @CallCentreEx
2K Followers 2K Following Register your interest for Europe's Leading Customer Contact Expo!🎟
Avon and Somerset Pol... @ASPolice
179K Followers 281 Following Forcewide account covering Bristol, Bath, Somerset & South Glos. Not monitored 24/7. Report crime: https://t.co/WgGe9F96Ep Make complaint: https://t.co/b93uFuRsdb
Shenzhen Dinstar Co.,... @dinstar_voip
405 Followers 77 Following Dinstar has the most complete VoIP products line which covered GSM/CDMA/LTE Media Gateways, E1/T1 Trunk Gateway, FXS/FXO SIP Gateway, SIMBank and SIM Server etc
Kathryn Hill @hillagekat
5 Followers 63 Following
MARTIN BEER @MARTINBEER5294
0 Followers 2 Following
Jo Thomas @jo051077
7 Followers 33 Following
Clinton Breckenridgej... @CChasebank
30 Followers 692 Following
Lacey-Mae Williams @WilliamsMa6144
0 Followers 3 Following
Aisha Cassim @Aisha_cass
4 Followers 87 Following
0xSy3d @syedalirazaidi
243 Followers 2K Following 👨💻 Agentic AI & 🛡️ CyberSec | B2B Enterprise | Founder 🇺🇲
Abigail Ballard @abiballard11
64 Followers 265 Following
LWhits @lydiawhits
583 Followers 2K Following PR Director, Trinity Mirror trained former journalist and Head of Comms, siarad Cymraeg #cardifftrained
Mapsimise - Analytics... @mapsimise
2K Followers 2K Following Mapsimise - Your Data Mapped! Mapsimise, a new geospatial service enabling your team to map data by location 🌍 #gis #crm #maps #data #msdyn365 #salesforce
Emma Jane Radford @EmmaJMoo
12 Followers 99 Following
Becky Willis @BooBeckyW
14 Followers 212 Following
NECCA @NECCA_Nov
9 Followers 129 Following
Gemma @Gem_Wallis
44 Followers 785 Following
MK SmartSpeech @mk_smartspeech
77 Followers 452 Following Speech Analytics solution to analyze conversations, categorize topics, observe trends and improve #CX using state-of-the-art #SpeechToText & #ASR platform
EC Outsourcing @weareteameco
950 Followers 1K Following Outsourced Contact Centre l Customer Management & CX Specialists | #cx #outsourcing
Saurabh Kundra @Saurabh61194839
740 Followers 2K Following #consumer #experience SME; #tech #ai #analytics Enthusiast Can tweet about anything. RT ≠ Endorsement
Reality Training @RealityTraining
332 Followers 292 Following 🎯 SELLING CERTAINTY | We train teams to engage, communicate & sell smarter, revitalising your sales culture. 📩 DM us to boost your sales team!
wilbert valencia @Wil12val
2K Followers 5K Following PODEMOS, SOMOS Y TENEMOS. SOMOS FORJADORES DE NUESTRA PROPIA SUERTE, FE Y ESPERANZA
Rebecca Price @Price5Price
19 Followers 279 Following
CX Forums @CxForums
2K Followers 3K Following CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx
NelsonHall @NHInsight
18K Followers 17K Following NelsonHall is synonymous worldwide with excellence in #BPS & #outsourcing advisory and research services #BPO #ITservices #automation #RPA #HRO #RPO #CXservices
Susan@Plumfall @susanatplumfall
188 Followers 359 Following Plumfall Consultants Ltd. https://t.co/ugY60SRIb7… #shoplocal #cladding #stilllearning Photo credit to some unknown.
skyminions @Dominic51412160
4 Followers 127 Following I polish my forehead with Mr muscle. Play a variety of games // 22 years young
Maria Elsworth @ElsworthMaria
1 Followers 3 Following
Hads @Lockers79
10 Followers 37 Following
Amanda D @AmandaD59629912
11 Followers 107 Following Helping you to build a better workplace environment by providing bespoke technology solutions and training plans that bring direct benefits to your company
Geomant @geomant_
226 Followers 204 Following Geomant is a specialist systems integrator & software vendor focusing on contact centre & digital engagement solutions. We make customer interaction effortless!
Centrical @centrical
485 Followers 2K Following Centrical is the Performance Intelligence OS for the frontline, the only platform that closes the action gap between data and behavior.
Patricia Merchan @patriciamerch10
536 Followers 1K Following Marketing Director - InVision Group #ContactCentre #wfm Proud mum.
Lee Graves @Lee_EF_Graves
694 Followers 400 Following 👨🏻🎓 University lecturer and researcher PhD FHEA ♥️ Activity + Sport 🌎 Commit + Act 📷 Learning | Views my own
Jose Arroyo @JoseArroyoPacas
417 Followers 5K Following @Salesforce Certified | Trailblazer Community Leader | @SlackHQ Chapter Leader | @Tableau User Group Leader
Elle @ellehappened
26 Followers 281 Following Travel addict, ENTJ, childfree, consultant, tired. #SoloTravelAddict
tPoint Solutions @tPointSolutions
72 Followers 72 Following Virtualised, Multi-Media, Contact Centre and Customer Experience Management Technology from tPoint Solutions
Kerry Hodson @KerryHodson4
2 Followers 13 Following
rachel sparkes @rachelsparkes10
38 Followers 61 Following
Giejo Magazine @shopGiejo
226 Followers 3K Following Welcome to Giejo — your trusted source of all things fitness and lifestyle.
Lisa Cotton (she/her) @LisaGCotton1
50 Followers 104 Following Own views. Corporate Director Transformation, Customer and Culture, Dorset Council.
Lee Bowen @Bow9n93
6 Followers 141 Following Emergency Service worker with strong opinions of my own!
Ashton Gate Stadium @ashtongatestad
14K Followers 633 Following Situated in Bristol, we're the South West's largest conference & events venue, home of @BristolBears 🏉, @BristolCity ⚽️ & @bristolcitywfc 🏆
Contact Centre & Cust... @CallCentreEx
2K Followers 2K Following Register your interest for Europe's Leading Customer Contact Expo!🎟
Avon and Somerset Pol... @ASPolice
179K Followers 281 Following Forcewide account covering Bristol, Bath, Somerset & South Glos. Not monitored 24/7. Report crime: https://t.co/WgGe9F96Ep Make complaint: https://t.co/b93uFuRsdb
EveryCloud @EveryCloud_UK
285 Followers 166 Following Protecting & connecting your people, your customers, your business - securely enabling digital transformation.
Kate Boyce @GKateBoyce
316 Followers 1K Following Recruiter of office peeps, matching talent to top opportunities @peartreerecruit Owner / choreographer at @omalley_dancers
Susan@Plumfall @susanatplumfall
188 Followers 359 Following Plumfall Consultants Ltd. https://t.co/ugY60SRIb7… #shoplocal #cladding #stilllearning Photo credit to some unknown.
FAB Solutions - The C... @fabsolutions1
384 Followers 1K Following Contact Centre Transformation | Start with Operational & Employee excellence, sprinkle in useful Technology & Clear process’ for great Customer experience
Captivate Chat @CaptivateChat
473 Followers 1K Following Transform MS Teams or Slack into a Live Chat platform and have any channel, any AI or any other live chat. And any customisation 📍London, United Kingdom 🇬🇧
Swivall Media @SwivallMedia
32 Followers 83 Following We are a #digital #media company specializing in expanding your company's #brand and reach. #digitalagency #digitaladvertising #socialmedia
C12 Business Centre @C12Centre
133 Followers 952 Following C12 Serviced Offices are situated in the prestigious business location of Cathedral Road in the city-centre of Cardiff. Co-working and Meeting rooms available
Lloyd Schaverien @CCP_Lloyd
29 Followers 59 Following Recruitment Director @ccprecruitment #customercontact #contactcentre #callcentre #customeroperations #workforcemanagement #teamccp #recruitment
HK @dixus
45K Followers 50K Following
The Bristol @BristolDoyle
14K Followers 8K Following Bristol hotel in a distinctive 1960s building offering luxurious accommodation & meeting space in the city's heart, with great quayside views #sliceofthecity
Woven @heywoven
195 Followers 595 Following Exceptional CX Boutique Operations | Agile Technology | Brilliant People Build deliver and change faster than the competition.
Assured Futures @AssuredFutures_
7 Followers 1 Following
Mike Lee @MikeLee7
464 Followers 790 Following Managing Director at City Executive Search @CityExecSearch . Passionate about life and sport with a weakness for fine wine, cheese and chocolate. Views my own.
Ashley Wheeler @thelifeofashUK
2K Followers 1K Following
NFU Mutual @nfum
22K Followers 3K Following At NFU Mutual we do things differently. Our Agents offer a local, personal service, helping you protect what matters most. We're on Twitter 9am-5pm weekdays.
Svein Tveitdal @tveitdal
363K Followers 225K Following Grandfather. Director Klima 2020, former Assistant Executive Director UNEP, Chairman Worldview International Foundation
Stuff. @StuffBristol
9K Followers 6K Following A Bristol based creative studio. We get creative stuff done to help brands grow.
Gavin Thompson @gavin_thompson1
3K Followers 1K Following Editor @southwalesargus and other newspapers/websites. Fan of cricket, coffee, cake and beer. Supporter of good journalism and dogs. Chair @BevanFoundation.
PAul Pennant @PaulPennantTech
4K Followers 3K Following Microsoft Nerd, Master & Trainer | Helping Busy Professionals Harness the Power of Office 365 | 7 Years Voted BEST Assistant Trainer
Exeter PA Network �... @ExeterPANetwork
2K Followers 2K Following Prof #network run by PAs for #PAs #EAs #VAs & Admins promoting learning & development through training & sharing best practice whilst having fun! #ExeterPAs
barrie brown @barriebrown1
523 Followers 2K Following talent acquisition manager @ Just Eat - passionate about customer experience, electronic music, modern piano and golf. All views are my own!
Concentrix @Concentrix
15K Followers 183 Following A technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world.
Chris Caldwell @CNXPresident
6K Followers 268 Following I have the privilege to work with the most talented and diverse group of people. We are over 440,000 strong in 70+ countries serving our clients with passion!
AnalyticsTeamDJ @AnalyticsTeamDJ
89 Followers 139 Following Analytical, Planning, MI and Insight Recruitment Gurus for TeamDJ!
Laura McGrath @lmcgra
229 Followers 410 Following Product Marketing @ salesforce/nonprofit/ - opinions my own In/lmcgra
Human Resourcing @hr_resourcing
375 Followers 694 Following Personally tailored HR Recruitment, competitively provided by Mera Mann @HRsouthwales
Jim Harris @JimHarris
244K Followers 116K Following At Toronto Climate Week: Debating AI & sustainability On-Air #AI Analyst. #disruption #innovation 4.6M video views on AI: https://t.co/xbkEcg5lSQ
David A. Klar 🍁 @davidaklar
16K Followers 8K Following #Sustainability Expert, 2018 @CorporateKnight #Top30Under30 #Award Winner & Executive Director at @globalSDGawards. #GlobalGoals #SDGawards #Innovation #SDGs
edie @edie
24K Followers 3K Following edie has been the market-leading information resource driving sustainability in business for more than 25 years. #MissionPossible
AppNexus @AppNexus
25K Followers 382 Following As of September 25, 2018, AppNexus is now "AppNexus, A Xandr Company." Please follow along on @xandr76
Quantcast @Quantcast
10K Followers 1K Following Quantcast is the creator of a new and innovative intelligent audience platform that empowers brands, agencies and publishers to know and grow their audiences.
Kingfisher plc @kingfisherplc
5K Followers 471 Following Corporate news feed of Kingfisher plc, the #HomeImprovement company. Also follow @BandQ @Screwfix @castorama_fr @bricodepot @koctas #PoweredByKingfisher
Ellen MacArthur Found... @circulareconomy
73K Followers 1K Following We develop the idea of a #circulareconomy which eliminates waste and pollution, circulates products and materials, and regenerates nature by design.
RW Learning @rwlearning
341 Followers 241 Following RW Learning has been developing great Leaders for over 15 years and has an extensive client list throughout the UK.
RWK Goodman @RWKGoodman
4K Followers 2K Following We listen before we speak, we speak your language, and we always have your back. At RWK Goodman it's how we work together that sets us apart.
HSB | UK and Ireland @HSB_Eng_Ins
398 Followers 196 Following HSB is a specialist engineering and technology insurance and inspection services provider covering many industries and sectors across the UK and Ireland.
Matthew Channell @TSW_Matt
764 Followers 1K Following Family man and Director of TSW Training Group, passionate about business performance driven by learning, systems and leadership. Opinions are my own.
Subfero @teamsubfero
81 Followers 275 Following Award-winning and industry-leading customer support specialists
Oak Furnitureland @OFLoakfurniture
8K Followers 911 Following You don't just furnish a home, you grow one. 🌱 #GrowYourHome with Oak Furnitureland. Order Today – 0800 440 2254
Johnnyboy @profitperclick
21K Followers 20K Following
Lindsay Brogan @WeeBroggie
519 Followers 2K Following Secretary + Engagement Officer @particip8O Venue Supervisor at Rutherglen Town Hall.
Meghan Holmes @MeghanH_CCExpo
1K Followers 4K Following Event Manager @TheBusinessShow #TBSUK - the largest UK B2B show with expert speakers/exhibitors to help grow your business. Contact me on 01872218007.
CCNG Member Network @CCNGNetwork
1K Followers 833 Following Promoting trust-centered relationships, perpetual learning, & technology solutions for leaders in contact center, customer service & experience management.
VoiceSage 💬 @VoiceSage
1K Followers 868 Following The #omnichannel communication platform for customer centric brands. Send actionable #sms #rmm #ivm for better customer experiences and directed outcomes.
Susanne @Susanne041120
1K Followers 808 Following Leading excellence in performance @edfenergy Passionate about recognising outstanding performance, award writing, #Comms & #CX. Views mine.
Katrina Wright @KatrinaWright6
94 Followers 410 Following
Mads Fosselius @MFosselius
2K Followers 2K Following CEO & Co-founder of @DixaApp, the customer friendship platform for customer loving brands. Unify your #CustServ on phone, email, chat & social for a better #CX!









