Jasper Polak @polak_jasper
Scaling startup operations & execution - I help founders turn their vision & goals into results. | Advisor to 10+ tech ventures from $5-$30M. jasperpolak.com Work with me ➔ Joined January 2022-
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Strategy execution 101: Don't overcomplicate it. • Purpose • Clear goal • Boundaries • Agreed path • Resources • Deadline • Execute Simple scales. Complex fails.
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Before you document and delegate, do. You wouldn't buy a cooking book from someone who never tried their recipes either, right?
Well that ain’t going nowhere for a couple more weeks…
Stakeholder management 101: Rule #1: no surprises. - Identify & analyze - Map influence x interest - Against, neutral, or in favor? - Prioritize & plan their engagement - Be inclusive, clear, honest & available Give them what they need, when they need it.
An SOP is a guideline, not a straightjacket. It should help people do things faster. Answer questions. Remove uncertainty. Align and empower. Reduce the variance and errors. Free people up for high-impact work. Not force them into something that will never fit comfortably.
Managers work for output. Leaders work for value creation. Never confuse the two: Output = the work done Outcome = result of the output Value = the advantage or improvement No one pays for the work you do. They pay for the result you create. Run your team accordingly.
A trait I see in all successful leadership teams: They're great problem solvers. They identify, prioritize, analyze, discuss, and solve issues faster than their peers. They don't confuse symptoms for root causes. And once solved, they move on with life. No second guessing.
Add logos they said. You'll build trust they said.
We need to talk about processes. You know you need them. But you think everything in your business is a special snowflake. That your genius can't be captured. That processes kill creativity. And the biggest issue? It sounds like work. But here's the deal... we're going to do…
Strategy execution is simple, not easy: 1. Define your strategy 2. Turn big goals into small steps 2. Communicate the plan & change story 3. Lead your team through the execution, one day at a time Make execution your unfair advantage.
We wanted scheduled long-form posts, instead we got 𝕏 TV...
Strategy execution 101: 1. Clear objective 2. Agreed path 3. Resources 4. Deadline Add a leading indicator to track progress on the go. Give it to a team that wants it and gets it. Be there to guide, recognize, and support. Watch the magic happen.
Sadly based on a true story: If you think operations management = picking the right Notion template, I can't help you.
PSA: there's no such thing as a "Key KPI". It's. In. The. Name.
Full stack this, full stack that. How about you build a stack full of what you’re good at and ignore all other shiny objects for a while?
What's the best way to capture simple visitor analytics for a @carrd landing page?
Entrepreneurship is a lonely game sometimes. Everyone looks at you for answers, but where do you go with questions?
The applications for this meme are endless. This one is again spot on. Note to my younger self: don’t stress it too much.
The applications for this meme are endless. This one is again spot on. Note to my younger self: don’t stress it too much.
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@polak_jasper Love this and fully agree, with one caveat - it’s not really appropriate for the most senior leadership positions.
@polak_jasper Doing the work makes us aware of the nuances of the tasks. Sometimes, understanding and accommodating these nuances can be the difference between whether or not your team buys-in to the process change or does that task as intended.
@polak_jasper Great advice. Love the cooking metaphor. Add the conditions for your recipe to work as you “do” and document. Ex. Can’t bake a cake if the oven isn’t hot.
If the SOP is over constrained or unquestionable you have built a dehumanizing machine and short or long term the damage will spread.
An SOP is a guideline, not a straightjacket. It should help people do things faster. Answer questions. Remove uncertainty. Align and empower. Reduce the variance and errors. Free people up for high-impact work. Not force them into something that will never fit comfortably.
"We just went live 🥳" Ping from engineer to the product manager At 5 PM On a Friday.
@polak_jasper You & I have different meanings for an SOP. SOP's primary purpose is to provide accurate, timely information in a standard format. The word standard is essential as it means everyone gets the information in the same way consistently. Leading to better and quicker decisions.
Delightful truth: you’re more accomplished than you give yourself credit for.
Harsh Truth: If I read another tweet that starts with “Harsh Truth” …I’m gonna 🤮
@polak_jasper Taking it to the next level: Build incentives that reward for results. When your culture is based on performance and you put your money where your mouth is... Your business changes. You attract people who live for the outcome, rather than the output.
@polak_jasper Focus on value creation, not just output. That's where true leadership lies.
@polak_jasper And to run teams effectively, focus on output, not the outcome!
@polak_jasper Results are all the customer cares about. They don't give a crap about how "detailed" your process is (unless it's what delivers the results).
@polak_jasper @Agency_CFO Fractional CTO has a large CEO Whisperer component in my experience.
@polak_jasper They are probably inbound as we speak
@polak_jasper 95% of a business can be codified. And you have to do it so that you can get the maximum benefit from the 5% that is truly unique
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