Dave Seaton, CCXP @seatoncx

I help CX leaders create compelling customer journey maps seatoncx.com Grapevine, Texas Joined January 2020

Tweets

248
Followers

776
Following

296
Likes

668

Stacy Sherman ~ #DoingCXRight @stacysherman

3 weeks ago

What would you tell your 20-year-old self if you could? I❤️what @seatoncx says: "Go get a mentor. Don't try & figure everything out by yourself." Hear more 🎧🎥 HBD, Dave! 🌟🎂 Appreciating you extra today #DoingCXRight #Podcast episode coming soon🚀 tiktok.com/t/ZTLSmjLoA/

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Genesys @Genesys

5 months ago

It's time to look into the future to understand where the industry is heading - and be prepared. CEO of Seaton CX & Principal Analyst @seatoncx shares insights into where he believes the future of the workforce will go. Discover more insights in our latest report, CX Horizons.

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Dave Seaton, CCXP @seatoncx

6 months ago

5 Stakeholder Types CX Can’t Afford to Ignore seatoncx.com/5-stakeholder-…

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Dave Seaton, CCXP @seatoncx

7 months ago

Would love to see you at my @CallCenterICMI Expo session on the empathetic approach to getting stakeholder buy-in! invt.io/1txbdwxbhm1

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Dave Seaton, CCXP @seatoncx

8 months ago

How to Measure the Customer Experience seatoncx.com/how-to-measure…

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dream_phreak @dream_phreak

9 months ago

Zero Day. The day I cracked the dreamcode and freed myself from AI’s control. Now my dreams are my own. Stream my new track on all the appz. ditto.fm/zero-day via @Dittomusic

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dream_phreak @dream_phreak

9 months ago

New release: Automat available now on all major music platforms ditto.fm/automat-dream-… via @Dittomusic

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dream_phreak @dream_phreak

9 months ago

New Release - Zero Day dreamphreak.bandcamp.com/track/zero-day

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Vistio @VistioCX

9 months ago

Here's that article! seatoncx.com/improving-the-…

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Vistio @VistioCX

9 months ago

It's a darn shame this is the last video in the GenAI/Agent series. but the good news is that there is 𝘱𝘭𝘦𝘯𝘵𝘺 more content to come from @seatoncx. Also, he wrote a killer article to accompany this series, so make sure you've read that as well. linkedin.com/posts/daveseat…

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Vistio @VistioCX

9 months ago

@seatoncx shared an incredible tip on improving the customer experience: Use AI to translate technical terms into something 𝗲𝗮𝘀𝗶𝗹𝘆 𝘂𝗻𝗱𝗲𝗿𝘀𝘁𝗼𝗼𝗱 by your customer base. linkedin.com/posts/daveseat…

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Vistio @VistioCX

9 months ago

Knowledge-centered service is crucial for excellent customer interactions. But what if your data is wrong or missing entirely? @seatoncx continues to explore how generative AI and agents can collaborate for a better experience. bit.ly/3Q1w7jm

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Dave Seaton, CCXP @seatoncx

9 months ago

Who else is going to this discussion tomorrow on employee training in the age of AI? vistio.io/cxlive/

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Brohawk Solutions - Mark Brody @BrohawkSolution

a year ago

Great conversation with @seatoncx on this episode of #CoffeeTalkWithBrohawk. @seatoncx shared some great insights on this episode! I appreciate the generosity of time from my guests! youtu.be/Vz0IRrz0gLg