@innovative_cx @innovative_cx
Founder @innovative_cx | Consultant, Speaker, Educator Global Ops, @CXPA_Assoc board chair| #custexp | #CallCenter | @robert_azman | #CustomerService | innovativecx.com Venice, Florida Joined September 2018-
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Bob Azman graciously invited me to talk about my new book, Giving a $#!+, on the All Things Considered CX podcast. Have a listen. @innovative_cx linktr.ee/AllThingsConsi…
Join @NealWoodson and me for an enlightening conversation about his new book Giving A $#!+. #podcast #customerexperience youtu.be/7yM-V-xgU4Q
All Things Considered CX Podcast with Bob Azman youtu.be/DbfCBLFYsfg?si… via @YouTube Stop Engaging Employees! Great conversation with @eryc_eyl.
All Things Considered CX Podcast with Bob Azman youtu.be/CO-pjlMr-R0?si… via @YouTube @ckaemmerer joins me for a discussion on 2024 the year of uncertainty!
All Things Considered CX Podcast with Bob Azman youtu.be/FEuIqVeoxs4?si… via @YouTube Great conversation with a communications guide, Rhonda L. Bowen to kick off the new year!
Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked abt how I got into this field of #customerexperience & where it's going. Oh, and my #book! We talked abt BUILT TO WIN! #builttowin #author #culture
All Things Considered CX Podcast with Bob Azman youtu.be/FJhEr6BzMOU?si… via @YouTube @JeanneBliss joins me to celebrate my 100th podcast episode!!
Check out my latest article: Is it easy to do business with your organization? Know Me. Help Me. Value Me. linkedin.com/pulse/easy-do-… via @LinkedIn
All Things Considered CX with Bob Azman youtu.be/gP9YiLZKZ94?si… via @YouTube Kevin Bollom @Trane_Tech joins me for a great discussion on service management!
All Things Considered CX Podcast with Bob Azman youtu.be/FHz00wlQ-Rk?si… via @YouTube Bryan Clayton the CEO of @YourGreenPal joins me for a great conversation!
All Things Considered CX Podcast with Bob Azman youtu.be/e6GKy_UsAS0?si… via @YouTube Kevin Wilde joins me to talk about his new book Coachability, The Leadership SuperPower. #podcast #leadership #coaching
All Things Considered CX Podcast with Bob Azman youtu.be/wZqBC-5ml3Y?si… via @YouTube Joe Wheeler joins me to discuss his latest book The Digital First Customer Experience. #cx #digital #cxday
All Things Considered CX Podcast with Bob Azman youtu.be/TKK23gsrjWc?si… via @YouTube @mwtknsn Matt Watkinson, author of Mastering Uncertainty joins me to discuss his new book. #uncertainty #podcast #CX
All Things Considered CX Podcast with Bob Azman youtu.be/aZdjfBPclxQ?si… via @YouTube John Goodman joins me to discuss the latest results of the National Customer Rage survey.
All Things Considered CX with Bob Azman Podcast youtu.be/52GlK9d-zLs via @YouTube @DonPeppers joins me for a best of summer replay series podcast. #CustomerExperience #CustomerRelationshipManagement #customerloyalty
All Things Considered CX Podcast with Bob Azman youtu.be/dmRxCS7rGZk via @YouTube with @ckaemmerer as the best of summer replay series kicks off. Check-in time for your career goals mid-2023!
All Things Considered CX Podcast with Bob Azman youtu.be/U7vVuWkwMOg via @YouTube Great topic on communications and the role it plays in better customer experiences with Uku Tomikas, CEO @Messente #cx #communications #podcast
All Things Considered CX Podcast with Bob Azman youtu.be/ZRV8Kx54PuQ via @YouTube @stacysherman joins me on this episode!
All Things Considered CX Podcast with Bob Azman youtu.be/sbVw455alFk via @YouTube John Goodman joins me to discuss the National Customer Rage Survey conducted by Customer Care Measurement and Consulting. Great listen!
Nate Brown @CXAccelerator
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Hugh Jackman's Bigges.. @HughBigges73486
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Gracious @Graciou09642541
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Linda Shongwe🇸🇿.. @jneLindaS
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suthat thongchuea @TAE_TAE41
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Birdmorning Solutions.. @BirdMorning19
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SightCall @GetSightCall
60 Followers 131 Following SightCall VISION is a visual software platform that empowers enterprise service organizations to See, Analyze, Guide and Report at the moment of service.
Spiral @usespiral
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Aba @AbanaleNg
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_Mellifluous_ @Mellifluou33060
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Odin CX Consultancy @cx_odin
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Executive Recruit @Exec_Recruit
10K Followers 9K Following Executive Search - Finding the needle in the haystack - Part of the Exec Recruit Group #recruitment #csuite #leadership #search https://t.co/wGCMznrPNp
SaaSAdviser @SaaSAdviser
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Michael Podolsky @m_podolsky
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Hugo Legrand @CX_fixer
428 Followers 1K Following Hospitality Consultant & Client Experience Specialist. I help businesses deliver excellence in customer service.
Nate Brown @CXAccelerator
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Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
LeslieO @LeslieO
6K Followers 6K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
🇺🇦Evan Kirstel .. @EvanKirstel
362K Followers 322K Following Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMX
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Stephanie Thum, Ph.D... @stephaniethum
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Ronald van Loon @Ronald_vanLoon
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CX-Excellence / Micha.. @CxExcellence
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Bruce Van Horn @BruceVH
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Stacy Sherman ~ #Doin.. @stacysherman
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Antonio Grasso @antgrasso
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Alvin Foo @alvinfoo
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Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Steve Keating @LeadToday
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Dennis Wakabayashi @globalvoiceofcx
57K Followers 2K Following The Global Voice of CX 🌍 | Host of "CX Update" & "CX In the Wild" 🎥 | Content Creator 🚀 | World Traveler ✈️ | 🎙️ Keynote Speaker
Dr. Luke Soon @mentalmarketer
2K Followers 1K Following Author: Genesis 👉🏻👈🏻: Human Experience #HX in the Age of Artificial Intelligence #AI 👨 🤝 🤖 = 🌎 🚀 🌌. Opinions 100% my own.
Debbie Szumylo @DebbieSzumylo
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Gareth Pritchard @gareth_capetown
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977 Followers 844 Following Service-Focused Business Coach | Speaker | Author | Expert Napper
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Christopher Bartley @chrbartley
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I am ☘️ANIMO☘�.. @AgnesAnimo
211 Followers 387 Following Jesus is Lord 👑 I Pan Africanist I Helping Businesses Grow Online Presence I Customer Experience Expert I CX Coach & Trainer 🇺🇬
Executive Recruit @Exec_Recruit
10K Followers 9K Following Executive Search - Finding the needle in the haystack - Part of the Exec Recruit Group #recruitment #csuite #leadership #search https://t.co/wGCMznrPNp
Odin CX Consultancy @cx_odin
262 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Gadiel @ThisIsGadi
961 Followers 980 Following 🚀 Builder | curr: @ Babbel | prev: Founder @ Hackers Yacht | Build the Future You Want 🧑🏽💻
Peter Eisengrein @peisengrein
95 Followers 198 Following Maker and enthusiast of cloud and tech services. Proud father, husband, dog dad, musician, artist, photographer, karate-ka.
BigSteps (bigsteps.io.. @bigstepshq
53 Followers 150 Following Tools to deliver complex projects on time, accelerate time to value & increase customer stickiness when you scale, without draining your teams.
Directors Club @directorsclubuk
1K Followers 120 Following Directors Club® is an important community of current and future leaders. Membership is by invitation and recommendation.
Jan Young @janyoungcx
61 Followers 237 Following Founder & CCO JanYoungCX. Aligning Marketing, Sales, & Post-Sales teams. Pizzaterian transitioning to Vegan.
Cristina Fritz Gomez @CristinaFritz
3K Followers 5K Following #Sap #CX #Salesforce #CRM #Commerce #DigitalTransformation #UserExperience #IngenieroCivil #Informática #Usach #ColoColo #Valdivia
HCLSoftware @HCLSoftware
40K Followers 15K Following We develop, market, sell, and support software for AI and Automation, Data, Analytics and Insights, Digital Transformation, and Enterprise Security.
KRMG Consulting @KRMG_Consulting
119 Followers 162 Following KRMG A new technology & management consulting company .. present in Europe and in MENA For more info about our services & solutions, check https://t.co/kQC44wIcRd
Sayanta Roy @Royson93
27 Followers 253 Following
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469 Followers 1K Following My name is Alberto Thomas. I'm a Customer Technical Support Expert in USA.
Stephen Hendry (Sloga.. @sloganeerjoseph
78 Followers 436 Following 7 times and youngest ever world snooker champion. Life is not a bed of roses.. Stand up and face it.. Retweet Relevant News
Lennart Osvard @lennartosvard
164 Followers 3K Following A professional who organizes, plans, and executes projects. Evaluate, diagnose speech, and communicate. Nothing is guaranteed, so enjoy the ride as it goes
Andrea Camerino @AndCamerino
142 Followers 717 Following Senior Consultant | Content Manager | Journalist | #DigitalMarketing | #CRM | #CustomerCentricity | #IntelligenzaArtificiale
TechSee @techsee_me
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Adinor Puplampu @puplampu_adinor
317 Followers 2K Following Human Centred Design, Digital Transformation, Governance
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Mark Zides @mzides
3K Followers 2K Following Ai & Future of Work Expert | Growth and Marketing Consultant | The Gen-Z Career Coach 🚀 | TEDx Speaker 🗣
GreenPal @YourGreenPal
3K Followers 4K Following GreenPal is lawn mowing made easy. Signup today and get it mowed today. Check us out at https://t.co/SIwAiR06sL
Anne Gray @AnneGrayRSA
146 Followers 159 Following I help customer obsessed courageous decision makers make the shift in their brands and businesses to becoming more customer-centric. #CX #DigitalTransformation
Todd Vecca @ToddVecca
69 Followers 117 Following CX Thought leader, Speaker, Writer, Pod Cast host, with some Comedy/Improv mixed in. Passionate about making people and businesses better than they imagined.
Founder @ Set One Sal.. @tonykurtulan
648 Followers 2K Following 🚀 Founder @ Set One Sales | Fractional Sales Leader | Lead Gen & Sales Growth Expert | Bestselling Author | Dynamic Speaker 🎤
Techtopia @TechtopiaCo
1K Followers 3K Following IT Strategy and Excellence is our business. Our IT consulting Experts examine and ensure that your systems are running efficiently and securely.
Chris McNeil @MentalGameOfBiz
2K Followers 2K Following Host of @ThtLdrshpStudio #podcast, #ThoughtLeadership coach & consultant, own @5thlevelweb agency, @Thautio, Innovation awards winner, guitarist, dog person.
Caleb Walker #Digital.. @DigInsurgents
515 Followers 1K Following #Founder of the #DigitalInsurgency. Veteran. Building the 'you should talk to that person about that' network for digital transformation.
Jad Jubaili @JadJubaili
2K Followers 2K Following Advisor / Board Member / SME & Startups / Strategy / Management Structure / International Expansion / Sales & Marketing Plan / B2B Lead Generation
Sinch MessageMedia @messagemedia
1K Followers 366 Following Be where your customers are. Grow your brand with our easy-to-use messaging platform.
Stefan Kolle @FLB_StefanKolle
609 Followers 900 Following Strategy, Innovation and Marketing through customer centricity, co-Founder of Futurelab https://t.co/c7EZ8W64bZ
Johnathan Alexander Z.. @JohnathanZemlik
5K Followers 4K Following Head of Contact Centre Solutions @WavenetUK improving CX #GayRugbyPlayer #Freemason #LGBTQ #Yorkshire🏉🏳️🌈🇬🇧He/him - #LGBTQIA Officer for @cougarmania
Stratechnia @stratechnia
14 Followers 37 Following Customer Experience Management that increases your bottom line. https://t.co/PoVtn4AzAB
GovMetric @GovMetric
990 Followers 5K Following Customer engagement solutions built for the public sector.
Joshua Gentine @joshuagentine
252 Followers 286 Following Founder, Bench Consulting | Family Business Consultant | Leadership and Team Development Consultant | Family Executive Coach
Messente @Messente
254 Followers 165 Following Connecting services to people with global messaging and 2-step verification. Simple, powerful, and reliable. Learn more: https://t.co/PzWuAjAzyH #messaging #API #SMS
Jonathan Hawkins @JJrhawkins
263 Followers 938 Following Founder at anthrolytics: combining behavioural an data science to predict what a customer will do next and why. #digitalempathy
Doxee @DoxeeInc
2K Followers 1K Following We are a multinational hi-tech company and Benefit Corporation, specialized in CCM, Digital Customer Experience and Dematerialization.
Mathieu Arsenault @TheRealMrArseno
488 Followers 764 Following Father, Husband, Service Design, Product Management, CX, Digital Transformation, Bitcoin, Tesla, Downhill Skiing, Ultra-light Hiker, Outdoor Adventurer.
Rok PZ ⚡️ @RokPZ
275 Followers 818 Following Expert in customer service & onboarding. Passionate about gaming, fitness, nutrition & personal finance.
SID Global Solutions @SolutionsSid
1K Followers 5K Following SIDGS is a Digital Transformation Company and global partner of #GoogleApigee #GCP. We implement digital solutions for Fortune 500 and Federal agencies.
Cindy Mckissock @cindytmckissock
520 Followers 3K Following Design and Product Exec unleashing business value with human-centered design • Background in design, product, and engineering • Big Ideas • Bold Transformation
RTPSolutions @RTPSolutionsUK
618 Followers 937 Following IT and Telecommunications services made simple. Delivering unrivalled technology, knowledge and support from the very first phone call.
Taynton Tech @tayntontech
3K Followers 4K Following #tech #drones #ai #ar #vr #xr #machinelearning #datascience #nlp #tampabay #investor #tampa #development #hrtech @chattr_ai #chatgpt
SparkoSol @SparkoSol
20 Followers 0 Following SparkoSol offers unparalleled expertise in all aspects of digital and mobile transformation, e-commerce, from strategy and ideation, to development and deliveryBob Azman graciously invited me to talk about my new book, Giving a $#!+, on the All Things Considered CX podcast. Have a listen. @innovative_cx linktr.ee/AllThingsConsi…
Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked abt how I got into this field of #customerexperience & where it's going. Oh, and my #book! We talked abt BUILT TO WIN! #builttowin #author #culture
Playvox's Chief Customer Officer, Emily Gray, joined the @innovative_cx Podcast to bring a #CX and #CustomerSuccess perspective to the show. Emily talks about her career path, Playvox's solutions, and more. 🎧 Listen here: apple.co/42iww4k #ContactCenter
@CXpert @LukeCXEX @ebanful @mentalmarketer @theccdoctor @kkmett @DebbieSzumylo @esmancuso @jamesnathan Working from home (short commute!) my podcast consumption is lower than it used to be, but: CX: All Things Considered CX from @innovative_cx Future Trends & Innovation: @12Geniuses from @MacPherson_D General Interest: Death, Sex, and Money (@deathsexmoney) from @annasale
Loved this week's #SupplyChain module kick-off: a 30+ years old Seinfeld episode that still rings true. A reminder that even supply chains impact CX. H/T @innovative_cx, Rutgers Business School #MiniMBA Business Essentials cert co…lnkd.in/gH-tJdX9 lnkd.in/gvynVArv
What’s Holding You Back from Creating Better Experiences? by @innovative_cx customerthink.com/whats-holding-… via @customerthink
Hey ESPN on ABC, it would be nice to see the down and distance each play. #justsaying #gophers #pennstate
They were getting killed no matter who their QB was tonight but if the #Gophers are average again next year does the college move on from Fleck? This has been a disappointing year and really only 2019 has been an impressive year.
We are so proud to have earned a spot as a TOP influencer to follow along with folks like @innovative_cx, @marilynsuttle, @lcostella, @ex2cx_expert, and @justinmrobbins. See why they should earn YOUR follow: bit.ly/3Q2UgTV Thank you @getengati @LatelyAI
Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked about how I got into this field of #customerexperience and where it's going. Oh, and my #book! We talked about BUILT TO WIN, out today! #builttowin
This was an inspiring show from my perspective and the podcast as a whole is one of the best out there on the topic of #customerexperience ✨💯
@VoiceofCX joins me on my next podcast from All Things Considered CX. He covers digital marketing, customer experience and social media in an engaging discussion on his most recent learnings. #pocast #cx #digitalmarketing linktr.ee/AllThingsConsi…
@raa4510 @CallCenterICMI @innovative_cx Sorry I chose the wrong profile. Loved the article. Followed!
Big shift happening in the enterprise. Let’s talk journey management.
Join me on my next podcast episode talking about journey management with @joch_m co-founder and CEO of TheyDo. #journeymanagement #customerexperience #cx #podcast linktr.ee/AllThingsConsi…
Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked about how I got into this field of #customerexperience and where it's going. Oh, and my #book! We talked about BUILT TO WIN! #builttowin
Don't let your #CustomerExperience improvement effort get paralyzed by overengineering and/or endless internal debate over priorities. Action is better than inaction. More in my #Podcast interview with @raa4510 of @innovative_cx: share.transistor.fm/s/bac4c7c7 #CX #CustomerService
Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked about how I got into this field of #customerexperience and where it's going. Oh, and my #book! We talked about BUILT TO WIN! #builttowin
Thanks to Bob Azman aka @innovative_cx for having me on his podcast, All Things Considered CX buff.ly/3qquQVs << we talked about how I got into this field of #customerexperience and where it's going. Oh, and my #book! We talked about BUILT TO WIN, out today! #builttowin
Enough with All the “X’s”. It’s Time to Act! by @innovative_cx customerthink.com/enough-with-al… via @customerthink #marketing #digitalmarketing #martech #adtech
CX. PX. UX. EX. XM. SX. Do we need all this? If the experience sucks, just fix it. Enough with All the “X’s”. It’s Time to Act! by @innovative_cx customerthink.com/enough-with-al… via @customerthink #CustomerService #cx
Enough with All the “X’s”. It’s Time to Act! by @innovative_cx customerthink.com/enough-with-al… via @customerthink
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