Matt Beckwith logging off until 2024 @mattbikewith
Howdy! I’m stepping away from this place for a while, maybe for good. In the mean time, I'm over at Threads (of course) with same username. Be well. mattbeckwith.com Stockton, CA Joined February 2011-
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Thrilled to be heading to the @managertools #mconference22 in Chicago! Last year’s #mconference21 was 1 of the most take-away rich and impactful events of my career! Looking forward to more incredible learning and sharing with an awesome group of leaders from all over the world.
Well, I had to stay up far past my bedtime to watch it last night, but it was worth it, even if I had to wait another week for it.
Well, I had to stay up far past my bedtime to watch it last night, but it was worth it, even if I had to wait another week for it.
I received an Amazon catalog in the mail yesterday. If we’re doing this again, I want to bring back the Sears catalog! And the Best catalog while we’re at it!
My mom passed away when I was almost 30 years old, when Tim McGraw’s song, “My Next 30 Years” was on constant rotation. Reminds me that life is brutally short. And my next 30 years, or even 30 minutes, are not guaranteed.
Out before the sun comes up means a sunrise on the bike… even behind some clouds. My Saturdays aren’t for sleeping in. #calaverassuperhighway
Fantastic chat with @tanujdiwan this morning. Thanks for helping to start my day off with a smile and a lot of laughs! Hope you have a wonderful Diwali.
There’s a person that you care about in your phone, that occupies many of your thoughts, that you haven’t spoken with in a long time. Call them.
Dear Hulu, If I promise to not post any spoilers, and not to cancel my service for at least another month, may I please see the final episode of The Patient now? This weekly drop is killing me. Thank you.
anyone hr person looking to get out of the corporate grind and work at a peo? 65-80k remote. Happy to intro.
Today's quote is one all #CX managers should live by.
My wife and I stayed at a hotel on Advantage Court, right off Benefit Way, right by E Commerce Way, Partnership Road, and Innovator Way. Sort of felt like we were staying in a PowerPoint sales presentation.
Weekly review done. The pen of the week for the 43rd week of 2022 is one of my absolute favorites... a custom spun, one of a kind fountain pen made by my good friend @MannY2oh9, paired with @RobertOsterInk @Vanness1938 Vanness Hemp ink. #fountainpen #analog #penandink
Wife and I had an absolute blast at the inaugural @goldenskyfest this weekend!!!
“When you get where you're going don't forget turn back around And help the next one in line Always stay humble and kind”
Raise your hand if you met your spouse of significant other at work. 🙋🏼♂️
The new year isn’t the only time for resolutions and new goals. Pick today, make a fiscal new year goal! Self development doesn’t give a crap about the calendar.
Yes! I have met so many incredible people through the years… people that have absolutely helped shape me as a person… by reaching out.
Yes! I have met so many incredible people through the years… people that have absolutely helped shape me as a person… by reaching out.
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctrJenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog LoverBen Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.LeslieO @LeslieO
6K Followers 6K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.Marsha Collier @MarshaCollier
229K Followers 71K Following Over 1 Million 📚 sold: Author: Android, Social Media, eBay, Customer Service, #Technology Pundit 🎙️KFIAM640 podcast/#CustServ @NASASocial #CES Top InfluencerStephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobMCX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #TrainingDebbie Szumylo @DebbieSzumylo
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1K Followers 1K Following #cx #px #healthit #saas #running #wellness #nccourage #twins #teensRoy Atkinson @RoyAtkinson
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72K Followers 8K Following Uncommon Favor. #UpsetTheSetup. Husband. Dad.🇺🇦Evan Kirstel .. @EvanKirstel
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3 Followers 81 Following Cadence Technologies is a remote contact center offering BPOaaS to government agencies. We utilize AI and ML to deliver more meaningful customer experiences.Matt @im_paying_attn
0 Followers 42 FollowingProponisi @ProponisiCX
131 Followers 278 Following #1 Contact Center Software for Training, Coaching, & EngagementPERIWINKLES BATH AND .. @colleen_ni78381
32 Followers 56 Following I have always loved being creative; from Hairstyling, Aromatherapist, Balloon Decor, Graphic Design, and Face Painting, to my love of creating bath & Body Care.Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctrJenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog LoverBen Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.LeslieO @LeslieO
6K Followers 6K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.Marsha Collier @MarshaCollier
229K Followers 71K Following Over 1 Million 📚 sold: Author: Android, Social Media, eBay, Customer Service, #Technology Pundit 🎙️KFIAM640 podcast/#CustServ @NASASocial #CES Top InfluencerStephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobMCX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #TrainingDebbie Szumylo @DebbieSzumylo
6K Followers 3K Following #CX #CustExp #EX. Smart & sassy. ♥ my family (human and furry). Mom of 2. Me time = sports junkie, wine, craft beer. Opinions are mine.Erica Mancuso @esmancuso
1K Followers 1K Following #cx #px #healthit #saas #running #wellness #nccourage #twins #teensRoy Atkinson @RoyAtkinson
17K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO | Speaker who posts about customer focus (#custserv #cx); #ITSM, #IT and #tech - posts are my own.Dr. Debra Bentson SHR.. @theccdoctor
777 Followers 249 Following My opinions are mine. I'm the WFM Humanitarian and a Dirt Track Woman. I work and play, laugh loud and often, am safe and strong, and live on my own terms.Michael Tubbs @MichaelDTubbs
72K Followers 8K Following Uncommon Favor. #UpsetTheSetup. Husband. Dad.🇺🇦Evan Kirstel .. @EvanKirstel
362K Followers 322K Following Tech influencer, contentcreator/Industry Expert w/550K Social followers focused on Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber https://t.co/OtwbCuhoMXAileen Day, CCXP 🤘 @AilsDay
2K Followers 2K Following 📣 of #CEHX | Listener | #CX Author - Advisor - Speaker | Twitch Affiliate | Sage Publications CX Case Study Series Editor |🎙 Host of 'The Value Driven Brand'Stacy Sherman ~ #Doin.. @stacysherman
2K Followers 1K Following Helping companies 2X income from existing customers & maximize referrals via Heart & Science™ Model ➤Speaker➤Advisor➤Award-Winning #CX PodcasterBob Furniss @bobfurniss
2K Followers 3K Following Father, Grandfather, Memphis, Political Wonk, Contact Centers, CCaaS | Podcast @showcontact | Co-founder @keeshawarrior nonprofit (opinions my own)Rod Mitchell @CXBunited
1K Followers 1K Followingsherikendall @sherikendall
848 Followers 473 Following CX professional, learning & development leader and obstacle course competitor.Jeremy Spivey @rainman253
275 Followers 411 Following Director of Customer Success @learninga-z, passionate about helping students. MBA @UnivWestGa, father, husband, pitmaster.Vladimir Hanzlik @VladHanzlik
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115 Followers 412 FollowingCX Scoop @cx_scoop
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21K Followers 77 Following A documentary podcast series investigating the 1996 disappearance and murder of Kristin Smart 🤙🏼💜 MEDIA CONTACT: [email protected]Chris Westfall @westfallonline
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1K Followers 2K Following GVP Strategic Sales w/ SoftClouds, a CX Tech & Integration Company. We understand that CX is not a specific software, rather it’s a strategy for doing business.Callum Henderson 🚀 @callum_htch
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14K Followers 858 Following 29yo Physician & Founder, Freedom Community Clinic. Whole-Person Healing to the People ✊🏽✨ Faculty, SF State. Harvard’16. Pianist, herbalist, yogi🧘🏽♀️🇵🇭Chet Lovegren @thesalesdoc_rx
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1K Followers 1K Following CX Denizen | Product Management Strategist | XM | Medium is the message | Burning the candles @ both ends | MUFC Fan | United over Food! #CCXPMarcus Gates @MarcusGates
374 Followers 792 Following IT Consulting Executive & Father to Teenagers - nothing scares me.Chuks @CharlesOkwadha
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115K Followers 111K Following #Futurist & @Buzzsumo Top 100 #SocialMedia #Influencer Founder @SocialMagnets1, #Marketing, #CX, #Martech, #ContentMarketing, #Design #Sales Views my ownKurt Kohlstedt @KurtKohlstedt
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286 Followers 647 Following Left-handed fountain pen enthusiast with a bare minimum of experience. Follow my journey into learning about fountain pens, inks and other suppliesRyder Carroll @rydercarroll
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254 Followers 931 Following I cheer for the A's, Warriors and California Golden Bears. Recent Nottingham Forest FC admirerKlaus @klausapp
494 Followers 333 Following Klaus is a quality management platform for support teams. Integrates with your help desk, good for improving quality of answers and onboarding new agents 🚀Rep. Malcolm Kenyatta @malcolmkenyatta
157K Followers 7K Following Rep for PA’s 181st District • Democratic Nominee for Auditor General PA• Chair @POTUS Commission on Black Americans• @drmattkenyatta’s husbandErin @eivzj
75 Followers 161 Following Mother to 3 beautiful girls, and 1 handsome little diabadass son. She/herTripp Walton @TWGator71
131 Followers 190 Following Dad. Husband. Contact Center/Workforce Management Professional. Gator. And saved by the grace of Jesus Christ.Jay Kuhns @jrkuhns
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4K Followers 4K Following #MarTech #CustomerExperience & #DigitalTransformation | Host of @theagile_brand podcast. Entrepreneur, writer, speaker, consultant | Views are mine.Josh @ Support Dept �.. @JoshSupportDept
5K Followers 3K Following Support Dept is a gold🥇 tier @bubble agency. We help no-code founders get unstuck fast 🚀save hours, & ship faster with an expert 👨💻 on-demandSarah Sparks @choosetothrive
6K Followers 4K Following Helping savvy professionals regain control in their lives and 'choose to thrive'!Richards Karl John @RichardsKarlJo1
136 Followers 422 Following I am just plain me. investment analyst and a kickass investor@mattbikewith I once made my team emoji costumes.
@jennysuedempsey @mattbikewith I love it!! My son was Jack last year. He made his own costume.
@jtwatkin @mattbikewith HAH! Love it! Good memories, Jeremy.
@mattbikewith This was a good year with Where in the world is @jennysuedempsey
Huge props to the @PartyCity Murfreesboro team! They knocked out a line I thought would take 20 minutes in like three. Killing it! #greatservice #CX
When your friends leave you high and dry for costume #pickleball 😂😂
And the award for best vertical leap in a suit goes to...... 🏆🎖🔥🎉😄 #CCExpo #Awards #CXShine @CallCenterICMI
@tanujdiwan @JerwoodArts @jennysuedempsey @DebbieSzumylo @esmancuso @seatoncx @billquiseng @lukw @CXpert @stephaniethum @CxExcellence @mattbikewith @RoyAtkinson @toister “I’d like to #recommend you to …. “
@tanujdiwan @JerwoodArts @jennysuedempsey @DebbieSzumylo @esmancuso @seatoncx @billquiseng @lukw @CXpert @stephaniethum @CxExcellence @mattbikewith @RoyAtkinson @toister The idea of clients becoming friends resonates with me. A client of mine wrote and mailed this to me on a letterhead that we designed for her business: "you are someone I relate to, someone that I feel gets me in all my quirky and original thought, my depth and my commitment". 😍
@tanujdiwan @JerwoodArts @DebbieSzumylo @esmancuso @seatoncx @billquiseng @lukw @CXpert @stephaniethum @CxExcellence @mattbikewith @RoyAtkinson @toister A customer once sang their praises to me for helping them! It was so cool! I replied with a song. I'll never forget it. customerservicelife.com/customer-servi… #CXQOTD
The man, the myth, the legend. @CXAccelerator #ccexpo
Good luck finding @CXAccelerator at the @VisionPointSys booth with that camouflage today! #CCExpo
@jtwatkin @Hyken @JerwoodArts @jennysuedempsey @DebbieSzumylo @esmancuso @seatoncx @billquiseng @lukw @CXpert @stephaniethum @CxExcellence @mattbikewith @RoyAtkinson @toister That's what you did with this community 😊
@jtwatkin @tanujdiwan @Hyken @JerwoodArts @jennysuedempsey @esmancuso @seatoncx @billquiseng @lukw @CXpert @stephaniethum @CxExcellence @mattbikewith @RoyAtkinson @toister Stellar compliment!
@jtwatkin @tanujdiwan @Hyken @JerwoodArts @DebbieSzumylo @esmancuso @seatoncx @billquiseng @lukw @CXpert @stephaniethum @CxExcellence @mattbikewith @RoyAtkinson @toister I can vouch for this from working with you - you do have a wonderful way of doing this, Jeremy!