Rich Jordan | Strongpoint @StrongpointRich
Stubbornly interdisciplinary. Giving the trades a good home @realstrongpoint | Plumbing, HVAC, Electrical | Marine Infantry realstrongpoint.com 🛠️NJ/NH, 🏠PA Joined January 2014-
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Most assume that weak leaders avoid providing negative/constructive feedback to their people due to a lack of courage. More often than not, it's a lack of forethought or preparation.
One metric I use to assess brand strength - for my co's, my competitors, and in diligence - is Branded Search Volume. i.e. how many people are searching for "Sanford Temperature Control" vs. "furnace repair near me." Questions this helps me answer: + How does our brand stack…
The quickest way to earn trust with your team: Identify high-priority action items in conversation with them. And then rapidly action them. Says easy, does hard.
Absolutely beautiful day for a Red Sox home opener with a few of our HVAC installers.
Last week, we firmly planted our feet in New Hampshire with a big shop move and upgrade. Pulled our two NH co's under one roof and one brand, completing the merge we began in Feb. Team's walking with their heads held high. Productivity & collaboration have noticeably increased.
Teaching people how to drive stick brings me a ton of joy. My wife took a shot at the old truck today. Did great. Mostly.
The most fulfilling aspect of my job is watching my people grow and mature. Folks that started with me as laborers, CSRs, dispatchers, technicians - now running their own departments, integrating new teams, growing their people, tackling challenging problems. Can't beat it.
Friends don't let friends use 3rd-party call centers for their service businesses.
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The best partnerships are built on a mutual feeling of guilt. Where each person feels they're getting the better end of the deal - and works to be worthy of their share.
Off-market sellers explaining their approach to revenue recognition:
🚨 First-time business buyers 🚨 If you're keen on buying a $1m rev, $300k SDE business, I won't stop you. We all need to take action within our means to get in the game. I did it. You can too. BUT know that paying any amount of money for a biz this size is doing the seller a…
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New SOP we've landed on: You get an extra pair of eyes before you get an extra pair of hands. Need help with your daily responsibilities? No problem - but let's review your workflows first.
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You wouldn’t last an hour in the asylum where they raised me.
Among other neat developments this week: added upcoming buy-side deals with a Coast Guard vet and a Marine with whom I spent summer 2011 in Helmand, Afghanistan.
The 4hr Workweek gave me the impression it’s possible to get rich without working really hard. Maybe that’s possible for some people; it certainly wasn’t for me.
@StrongpointRich @STLChrisH I found bags and bags of press fittings. Those things are so I expensive they should have serial numbers.
@theownerop Just realized you’re the ~only bro actually doing a sweaty startup on this app 🤘
Week one down post merger. Three banks into one in just over 60 days. A lot of work done, a lot yet to do. Still not used to looking at a balance sheet with over $1.1 billion in assets.
Bit of personal news. We’ve officially closed on our house in Montgomery County MD. 10 min drive down New Hampshire Ave puts us in the heart of DC. We’ve got 3 acres which is super rare in this area. Couldn’t be happier. PA chapter is over which is bittersweet.
Your grandpa wakes up from a coma and asks what he missed. You tell him Donald Trump and Joe Biden are running for president. Inflation is rampant and the Fed may have to hike rates. Israel and Palestine are at war, the ayatollahs are stirring shit up in Iran, and Russia is…
@StrongpointRich @JustinEBurris @tsludwig Very kind of you to say that Rich. I'm excited to continue building on our relationship.
@SullyBusiness Probably have to forgive yourself first
Something that fills me with pride: I've met several people from Twitter and one of the most consistent things I hear is, "You are the same person you are online." Being yourself is the hardest thing in the world but also the most simple. You're the only person qualified to do…
Happy to finally share some news ❗️ I have joined Portrait Capital as a Partner and President of Portfolio Operations. What is Portrait Capital? Formerly Majority Search, @JustinEBurris & @tsludwig founded Portrait Capital with the goal of helping family businesses transition…
You don’t grow a mustache like this without doing some serious shit. Shane Barnes did bad things to some bad people as a 160th Nightstalker. Most notable- an operation a couple years back that killed the top ISIS leader. Shane didn’t miss. He took my spot on that…
@StrongpointRich @LeadershipAcad1 We do the same
@StrongpointRich @LeadershipAcad1 I strongly agree
@StrongpointRich @LeadershipAcad1 The only correct answer. Can always do rough estimates and apply % of revenue for each department to opex and get a feel but splitting to analyze gross margin is the real goldmine
Closed on our 3rd acquisition yesterday & announced to the team today. 3rd and the biggest. Crossed 100 employee mark - comes with big responsibility. Biggest question all employees care about - do I still have a job. Repeat message over and over again. Link to biz below ⬇️
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