Home Service CEO committed to purpose-driven, private ownership // Investor @ Deutschmann Lane Holdings // Member @ ypo @ tugboat // Marine Corps Veterandeutschmannlane.com United StatesJoined January 2014
If this doesn't make you excited to be in the HVAC biz... I don't know what will.
A projected 4 billion household AC units by 2050.
That's a 300% increase from where we are today.
Misguided home-service entrepreneurs say things like:
"We are going to be a tech enabled home service business."
Or this… "Our competitive advantage is to create a unique software stack in our HVAC company."
Even this… “Our data aggregation, analysis, and visualization…
How much should my salary be?
My brother’s (and biz partner) salary?
Let me share with you… (1) how my brother and I have navigated this question in our business and (2) "best practices" around determining family member compensation.
For my brother and I, we took a simple…
The business community & leaders would be better served by more discussion around the "hard learned lessons" or "losses" that shaped them.
Unfortunately, 3 things often prevent business leaders from sharing their "losses".
1. They have raised money from investors and feel…
Private equity is piling into the residential services space.
Despite the intensifying competition that has resulted, we believe we will "win" against PE competitors.
Our competitive advantage?
It's not our technology or our software stack.
It's not our size or our purchasing…
Our vehicle "accident rate" declined from 33% to 14% while our fleet grew from 200 to 300 trucks.
How? We installed cameras in every truck.
We implemented this change a couple years ago. As you'd expect, our drivers weren't thrilled.
We tried to implement the change in a way…
I die unexpectedly tomorrow (morbid, I know).
Our assets are held by dozens of entities per the image below.
Here is how these assets would be treated per our existing operating agreements & estate planning.
1. "Minimum Distribution" provisions would be activated up my death…
Want to maximize your HVAC profitability during summer?
This process has allowed us to expand our capacity to install HVAC systems during periods of peak demand.
1. Recognize HVAC installs are the most profitable thing you do
2. Cross train a subset of your HVAC service techs…
We saved $10,000 per field hire when we shortened the time it took to become revenue producing from 60 days to 30.
What we used to do? Throw experienced new hires in a truck and have them learn our systems only via OJT.
What we do now…
We standardized and streamlined…
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