Customer Science @ScienceCustomer
You've got to start with the customer and move back toward the technology - Steve Jobs #CX #CustomerJourney Joined September 2015-
Tweets10K
-
Followers578
-
Following2K
-
Likes74
Customer Science retweeted
Customer Science retweeted
35 inspiring customer service quotes from great leaders [Infographic] buff.ly/2fmu4Xv via @callcentrefocus #custserv #cx
Customer Science retweeted
The smartest event in marketing is getting ready to open its doors. The @IBMWatson keynote kicks off at 10am. #TFM16 #ScienceOfMarketing
Customer Science retweeted
We must understand what our customers want, think and want from us. buff.ly/2cmZAkV #CX
Customer Science retweeted
Building Minds at Hoar Construction 9inchmarketing.com/?p=642 #cx #custserv #loyalty
Customer Science retweeted
Take Your Customer Experience to the Next Level hubs.ly/H04hllq0 #CX #VOC
Customer Science retweeted
It’s not so much the mistake, it’s your ability to recover from it. @BillGessert buff.ly/2cHwX2c #CX
Customer Science retweeted
CX Touchpoints As Stepping Stones: Understanding The Customer Mission via @customerthink bit.ly/2crFGTq #marketing #CX
Customer Science retweeted
3 Ways To Close Gaps in The Customer Journey via @cmswire bit.ly/2cCtUqh #marketing #CX
Customer Science retweeted
Join me for The Essential Guide to Customer Experience and Employee Engagement Success Webinar buff.ly/2ch4gGu #cx #custserv
Customer Science retweeted
Are You Leveraging Info-Sense to Improve the Customer Experience? 9inchmarketing.com/?p=2991 #cx #custserv #loyalty
Customer Science retweeted
Companies doing #customerjourney work see improvements in business results. #NewWayToEngage ibm.co/2cuymLZ
Customer Science retweeted
Free beer...this benefit hits the spot @Hubspot 9inchmarketing.com/?p=1169 #cx #custserv #loyalty
Customer Science retweeted
The 5 core benefits of social customer service bit.ly/2cKF3rj #CX #BloggingSunday
Customer Science retweeted
Unless startup, CUSTOMER IS KING, NOT CONTENT! Content is tool to enhance #CX. Never forget!! #jeffs #THINKmarketing
Customer Science retweeted
An Open Letter to CMO's (and other marketers) 9inchmarketing.com/?p=2631 #cx #custserv #loyalty
Struggling to find more time to share content that will connect with your followers? You don't have to! Use roundteam.co/?utm_source=tw…
Customer Science retweeted
Leadership in three words: Leaders Open Doors 9inchmarketing.com/?p=1570 #cx #custserv #loyalty
Customer Science retweeted
Unhappy customers = opportunity buff.ly/2bzak0z Every complaint is a gift. via @ChaseABeasley #leadgen #cx
Customer Science retweeted
How to Create Quality Interactions and Gain Loyal Customers candc.ly/2aGGtRg @Janrain #cx
Shawzoyn @Shawzoyn3TolI
6 Followers 624 Following
ravisekhar @gsrravi
9 Followers 87 Following Practicing Futurist. What is it...Think Future or About Futures Thinking. #context #foresight #insight #shiftchange #future #significance #success
journeymap.com @CXJourneymap
714 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Martin Dogbe @MartinDogb20872
5 Followers 93 Following
Ann McLaughlin @AnnMc63
156 Followers 986 Following Running Mum, marketer and a Liverpool FC fan. Interested in politics, music, theatre and travel. Views are all my own.
Ginny and Jan @iMentor4Success
525 Followers 2K Following Intuitive Communicators - Mentors for Life - Interactive Media Users - Inbound Marketers (N2it) - Life Adventurers
Krati Patidar @KratiPatidar2
241 Followers 3K Following Looking to Avail the Benefits of Financial Services and unsecured business loan a wide range of financial services, home loans, term loans, property loans...
VesuvITas @VesuvITas
637 Followers 3K Following We LISTEN, LEAD, and DESIGN optimized Customer Experiences. * CX * Contact Center * Unified Communications * Cloud * Security * Analytics *
B2B Funnel @B2bFunnel
191 Followers 989 Following B2B-Funnel enables you acquire contacts from any industry, location, and size, empowering targeted outreach and personalized communication.
SocialImpactCX @socialimpactcx
533 Followers 2K Following Because your mission is all about someone else's journey. And the more you know about someone's journey, the more you can help. iTunes https://t.co/n5kO3iEV0i
Neil Frantz @NeilFrantz
139 Followers 3K Following Sydney Swans, Illini, White Sox, Bulls and Bears fan no matter where I live. The glass isn't half empty or half full...it's twice as big as it needs to be.
Michelle Dyos @MeeshDyos
283 Followers 926 Following @ProgressSW Driving industry-leading #channel #distribution #MoveIt #WhatsUpGold #progressproud https://t.co/VZffeQbMbo
echonovum @echonovum
1K Followers 3K Following Young Swiss software company with intelligent digital solutions for insights-driven leadership. #leadership #employeeexperience #datadriven #customerexperience
MarrinaDecisions @MarrinaDecision
659 Followers 5K Following Marrina Decisions helps companies boost their lead generation and marketing ROI with smooth, flawless email campaign production & automation.
TLF Research @TLFResearch
3K Followers 4K Following tweets about customer experience, links to articles & case studies from the UK's leading customer research provider
albert chapasuka @ChapasukaAlbert
542 Followers 5K Following Marketer, entrepreneur, Customer Service expert,strategist, Kingdom lifestyle Magazine & the founder of kingdom chamber of commerce network.
CX Update @CXupdate
6K Followers 5K Following Customer Experience Update: insights your peers are reading. We bring together the best content on #CX from the widest variety of industry thought leaders.
H2HBI @H2H_BI
31 Followers 89 Following Focus on customer experience will ensure continuity and growth of your company
Tony Johnson - CX Con... @The_TonyJohnson
26K Followers 29K Following Igniting a passion for service + people within organizations | International Customer Experience Strategist | Award Winning Speaker | CXO with 4xi Consulting
Journimap @journimap
185 Followers 716 Following Insights. Simplified. | Map customer journeys | Understand client emotions | Help beneficiaries succeed | Achieve greater impact
Alceu Pires 🇧🇷 @alceujr20
2K Followers 5K Following Política, tech, viagens, vendas e verdades sem filtro. Aqui tem opinião, estratégia e visão de quem vive o jogo. 📍 Brasil | 🎯 Voz firme, conteúdo afiado 📬 Se
SchoolDay @SchoolDayInc
880 Followers 4K Following The first zero-trust ecosystem orchestration platform for schools and edtech vendors that safeguards student data privacy and educational data.
Supernovae Labs @SupernovaeLabs
608 Followers 2K Following ► 'Best FinTech Accelerator Italy 2018 & 2022' by @CFIMagazine ► Founded by @carlogiugovaz ► #fintech #accelerator #Italy #banks #startup #scaleup #unicorn
Sarah Ann Clover @1SarahClover1
221 Followers 1K Following HR Specialist for Etech Global Services. Animal lover & total geek.
Service Systems @serviceninjas
491 Followers 645 Following Business Insights & Operational Excellence. Be a Customer Experience Ninja! #QueueManagement #CustomerFeedback #RetailAnalytics
Chris Daffy @chrisdaffy111
201 Followers 274 Following
EtechGlobalServices @EtechGS
2K Followers 825 Following Etech Global Services is a leading provider of customer engagement solutions for many of the world's most trusted brands.
Academy of Service Ex... @asemasterclass
150 Followers 302 Following The Academy of Service Excellence is the brainchild of Europe's leading customer service and customer loyalty specialist, Chris Daffy.
Mark Galvin @Gellihaf
334 Followers 1K Following #saas | #martech | #marketing | #digital | #digitalmarketing | #strategy | #leadership | #innovation | #omnichannel | #engagement | #ecommerce | #partnerships
Across Oceans Group �... @AcrossOceansGrp
19K Followers 46K Following Ask the Industry Experts about Cruise Ships, Hospitality, Resorts, Air-Sea, Ports, Travel Technology. Licensed Cruise Ship Brokerage Specialist @CruiseLineFocus
Burton Brown Sr. @BurtonBrown
256K Followers 281K Following Husband,Father, Brother, Friend ,Cancer Warrior - survivor. Blue Jeans , Sunshine and Joy. Being LOVED is the Action that Heals .
Omoto @omotoio
420 Followers 2K Following Omoto offers cloud based solution to measure Net PromoterⓇ Score, get customer feedback, and improve retention. #custexp #custserv
MUEBLES UTIEL @MueblesUtiel
559 Followers 4K Following Empresa familiar de trato directo,muchos años de experiencia en el sector,precios sin competencia.Contacta con nosotros.
EasyVirtualFair @EasyVirtualFair
256 Followers 273 Following The mobile friendly software used by companies, universities, and job boards to create virtual recruitment environments. #hr #recruitment #hiring
YEscamilla @yuriescamilla
357 Followers 5K Following
Customer Portfolios -... @CustPortfolios
993 Followers 3K Following Customer Portfolios delivers coordinated, multi-channeled marketing that is targeted, measurable, and timed to the precise moment for the individual customer.
KBA Agency @KBA__Agency
905 Followers 1K Following A dynamic multi-service agency in the heart of Soho, London. PR | Talent Management | Events |VIP Access https://t.co/Gdg1Wd6ynW
ethosh @EthoshDigital
486 Followers 2K Following ethosh delivers rich #digital #customerexperience and enables #digitaltransformation
Plug+ @PlugPlus
192 Followers 2K Following Plug+ is the smart choice for your #smarthome, bringing simple to use automation and increased functionality to your daily life
Raymond Silfver @raysilfin
648 Followers 1K Following Tweets in English and Finnish about edutech,videography, animation, internet, marketing, freelancing
Kreber :: Digital @kreberdigital
989 Followers 3K Following Recently named 2nd largest Web Firm in the Triad / NC. We create awesome #websites, #apps, #seo, #email, #social, #portals, and #dam systems. Let's talk!
COPC Inc. @COPC
751 Followers 593 Following COPC Inc. provides consulting, training and certification for operations that support the customer experience. Includes call center, CX, VMOs, and procurement.
Danelle Whaanga @whaanga_danelle
415 Followers 897 Following Proud Mum, Wife & Wellingtonian. Passionate about improving the lives of business owners and those around them. Customer Success Manager @spotlightrep
4CM @4CM_UK
2K Followers 2K Following Our mission is to champion the cause of #B2B engineering, science and technology brands through an intelligent mix of #PR, #marketing and digital tactics
eAliciaUniversity @eAliciaUniversy
28 Followers 510 Following Es la primera web en español para EMPRESAS especializada en todas las áreas de atención al cliente, de una forma SENCILLA, PROFESIONAL y con EXCELENCIA.
Shep Hyken @Hyken
105K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Salesforce @salesforce
580K Followers 148 Following We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
Mike Bainbridge @DgtlMike
91K Followers 7K Following Sharing what I've learned in 25 years of tech. On my own self-improvement journey. Innovation leader @awscloud - views my own
Christophe CHERON @ccheron3
468 Followers 770 Following Enthusiastic about the #digitaltransformation, passionate by #SustainableDevelopment #DataScience #HumanCenteredDesign
Evie S @Evie_CCExpo
133 Followers 639 Following Working on Customer Contact Expo & http://t.co/ZsIeWcKxMw
Carolyn Blunt @CarolynBlunt
2K Followers 1K Following People Development Expert. Charity Trustee. Founder. Professional speaker & author. Director in Davies Group. Views are my own. https://t.co/cCHOJR5poW
Bill Quiseng @billquiseng
24K Followers 602 Following Award-winning #CustomerService expert, keynote speaker. Follow me for #custserv #custexp #cx https://t.co/9N4XMlceeQ https://t.co/ONsxerWbDu…
IBM watsonx @IBMwatsonx
250K Followers 2K Following With IBM watsonx, you can accelerate gen AI impact with a portfolio of AI products and agents. Let’s create smarter business — together.
SWCCF @SWCCF1
1K Followers 952 Following Everything you ever wanted to know about Contact Centres. From Social Media to technology, recruitment to retention, best practice to KPI's and beyond.
PeopleTECH @PeopleTECH2
417 Followers 733 Following We are a customer experience management consultancy, using people, process and technology to help brands deliver a first-class customer experience.
Patrick Russell @Patrick_SaaS
2K Followers 1K Following #SaaS, #WFO, #WFM, #QM, #WEM, #cloud, #CCaaS, #UCaaS, #CRM, #customerexperience, #CX, #custserv, #cctr, #analytics, #gamification, #SanFrancisco
Marilyn Suttle @marilynsuttle
9K Followers 4K Following Marilyn Suttle, Customer Service Speaker, Consultant, Bestselling author, Communication pro. "Suttle" Shifts for breakthrough success. #custserv #CustExp #CX
JL @levjeanX
2K Followers 634 Following Driven to Tokenize the Global Asset Ecosystem by Introducing Protocol Standards for everyone to build. #blockchain #ordinals #crypto #nfts
Loni Stark @lonistark
4K Followers 936 Following VP Strategy & Product @Adobe #AEM #AdobeCommerce #BrandConcierge ❤️/ Co-Founder @StarkInsider / Artist @AtelierStark tech+art. day+night. Whole 🧠 advocate.
Stan Phelps @StanPhelpsPG
22K Followers 18K Following Keynotes and Workshops that Drive Loyalty & Sales at https://t.co/OK46IknQq0. Best-selling Author, Forbes Contributor, TEDx Speaker and IBM Futurist.
Customer Serv Advice @CustServAdvice
1K Followers 2K Following We've moved to @softwareadvice – see you there!
Ricardo S Gulko CX ce... @RicardoSGulko
12K Followers 13K Following Managing Director at https://t.co/J75B1uJTJV & https://t.co/USHTzRodbD Co-founder CX Pro - MBAgile CCXP #CustomerExperience & Success #Change #DigitalTransformation #IoT #AI #Tech
R “Ray” Wang 王�... @rwang0
145K Followers 101K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
Esteban Kolsky @ekolsky
8K Followers 41 Following off twitter since 10/02/17 -- and not coming back. email or text me to contact me.
expertinservice @expertinservice
4K Followers 2K Following CRM Design Strategist. Salesforce, Oracle Fusion, Microsoft Dynamics, Salesnet. Designing with your business needs in mind. #custserv #apple
Greg Levin @greg_levin
5K Followers 3K Following Subversive #thrillers and #crimefiction. Work optioned by HBO and Showtime. Latest novel here: https://t.co/GBKZhJghZW
Mark Turner @marklturner
2K Followers 2K Following On the look out for stunned archaeologists and other quirky issues.
Colin Taylor TRG @colinsataylor
9K Followers 4K Following #ContactCenter #CustServ and #CX Consultant & @Taylor_Reach Top Ranked for #custserv Top 50 #CustServ blog/website Top 15 #customerservice thought leader
David Jacques @DavidJacques
2K Followers 1K Following Customer Experience Management | Speaker | Writer | Occasional no-nonsense socio-political commentator, analyzing behaviors.
Garion Bunn @GarionBunn
3K Followers 4K Following Insurance Sales, Author | Insurance Educator | The Diamond Experience™ | TEDx Presenter | The Harry Experience @myagentbunn
Yiannis Maos MBE @yiannismaos
2K Followers 3K Following Founder & CEO of @birminghamtech advocate for #Technology and #Digital skills. Awarded an MBE in the King’s 2023 New Year’s Honours list for services to tech.
Dan Wong 🤔 @danoreowong
3K Followers 644 Following Product Management at @truelayer. #ProdMgmt #ProdDesign and #Oreos. He/him
Sarah Stealey Reed @stealeyreed
3K Followers 2K Following Loud writer; mindful human. Emcee and content generator for @Braze events. World wandering, happy risk-taker. Talker of #awkwardthings #whitepantsparty
Sean B Hawkins @SeanBHawkins
5K Followers 3K Following #CustServ #CX leader & speaker. Foodie & traveler. @buffalobills #RollTide Syracuse bball
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Nev @NevWilshire_MSC
38K Followers 719 Following Businessman, Speaker & Call Centre Napoleon from BBC's 'The Call Centre'. Love a catchphrase, now GET OUT of my office! #SWSWSWN
Zappos.com @Zappos
1.9M Followers 305K Following Your go-to destination for shoes & more! #WinTheDay
Nikki Lambert @nixl007
54 Followers 201 Following
AP @apindia
834 Followers 726 Following I study and design Behaviours and Habits for passion and a living. The Brain fascinates. https://t.co/e2lGM1tgS0
Mike Hall @ThisisMikeJHall
588 Followers 480 Following Getting creative and getting rid of boring walls. Passionate about doing the right thing. Liverpool fan and a bit of a petrol head.
John Kypriotakis @JohnKyp
1K Followers 755 Following All about B2B Sales, Sales Management & Leadership. Sharing ideas to manage sales, increase profits, improve customer retention & lead top performing teams.
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #redtape, #sludge, #darkpatterns, and social impact.
Nancy Porte, CCXP @nporte
8K Followers 2K Following Passionate about making the world a better place for customers.
Kieran Alger @KieranAlger
4K Followers 1K Following Editor & writer on all things tech, running, health & fitness. Ultra & marathon runner. Expat Devoner. Blogger at @manvmiles Founder @theruntesters
Mike Glover 🔥 @757cigarmike
32K Followers 16K Following Cigars | Bourbon | Beards | Faith Member of @barrelburners & @honorandashcigarclub
BQ CMO @TheGlobalCMO
3K Followers 2K Following Retweets from @BrandQuarterly and friends, with a focus on #CSuite Marketers #CMO #CxO #CDO #SocialMedia #Brand etc
Grow Your NPS @GrowYourNPS
150 Followers 212 Following I'm at 702 Solutions and helping companies grow their business. Follow me at @POSDataGuru for daily updates.
JSH Law | McKenzie Fr... @JSH_LAW
23K Followers 26K Following Strategic Support for Litigants in Person | Barrister in Training | SQE 1&2 Candidate https://t.co/qmJkC89Hi8
Chris Farrance @chrisfarrance
247 Followers 249 Following Supporting Artist/Walk On Roles/Mature Model
Aquent @Aquent
20K Followers 11K Following As a global work solutions company, we help guide businesses toward the talent, technology, and services they need to create a better future of work.
Shortlist @shortlist_co
5K Followers 6K Following We're currently providing free accounts to frontline healthcare companies with staffing needs as a result of COVID-19.
CXMWorld @CXMWorld
4K Followers 2K Following The latest #CustomerExperience best practices, news and research. Brought to you by @SimplerMediaGrp, the publishers of @CMSWire and @GetReworked.
The Guardian @guardian
10.5M Followers 985 Following This account has been archived. Follow us on https://t.co/KQIdrzRwCv or download our app.You might like
Paul Tessier
@PaulTessier_cx
3K Followers
ClearAction / Lynn Hu...
@clearaction
7K Followers
PTP
@PTPCX
430 Followers
Lori Smart
@LoriSmart5
4K Followers
Mike Desmarais, MBA
@mdesmarais_sqm
1K Followers
UXuario
@uxuarioES
2K Followers