Jay Baer @jaybaer
Business growth and customer experience author, researcher, advisor. Keynote speaker. Tequila teacher. JayBaer.com Bloomington, Indiana Joined March 2008-
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Speed has always been an important factor in CX. But is it possible to be too fast? The trick is to find the right “now”. I joined Steve Walker on the CX leader podcast to talk all about CX & how to find the right “now” in your business. Give it a listen! cxleaderpodcast.com/the-right-now/
I have a brand-new powerful presentation called The Time to Win. It will make your business better. And guess what? I’ve never given this presentation before. NEVER. I want you to be the FIRST to hear it! Join me on 12/6. And tell your friends! Fast. zoom.us/webinar/regist…
Are you getting the most out of your word of mouth marketing? @cehouse & I talk “talk triggers” in this new episode of Closing Time, the show for go-to-market leaders. Check out the newest episode from my friends at @insightly here: youtube.com/watch?v=mgtJ5C… #closingtime
Thanks so much. Super fun!
Thanks so much. Super fun!
I talked with @AdrianBradyCesa on the @cxchronicles podcast about why business emphasis may shift next year from customer acquisition to customer retention. Give it a listen! cxchronicles.com/186-cxchronicl…
Super excited to head to Vegas with @Siteimprove for the Financial Brand Forum (FBF)! I’ll discuss the critical steps necessary to delight & retain today’s banking customers. Can’t wait to see you all there next week, November 13th - 16th. Check it out: bit.ly/3UHGS9Z
My new national research study - The Time to Win - finds that consumers are OVER the pandemic-oriented excuses for businesses being slow to respond, reply, ship, deliver, and more. The entire infographic and the study are available at the website. #timetowin #research #speed
Google search engine results pages look a lot different than they did just a short time ago & 2/3 of consumer searches result in NO clicks whatsoever. So what do you do now? Join me & Jenna Watson as we discuss 5 steps to overhaul your SEO! Register here: register.gotowebinar.com/register/23288…
Terrific to be back in Toronto! My first keynote in the North since COVID & I loved it. An absolute honor to work with 100's of @DesjardinsINS agents at this event. They work hard for their clients & the company’s commitment to client service is really impressive!
A thrill to be back on the fantastic Marketing Over Coffee podcast. Loved chatting with the genius @cspenn about consumer patience, business speed, and the impact of responsiveness on customer experience. marketingovercoffee.com/2022/10/14/now…
Semrush @semrush
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244 Followers 402 Following 🔥Helping you build a badass brand / Learn how to increase profits / Top Canadian Branding Podcast / SUBSCRIBE NOWGordon Glenister @GordonGlenister
2K Followers 2K Following Helping organisations and people run #influencermarketing programs and become more influential. Host of #Influence #Podcast. Hire me for #speaking engagementsRomo—we went over the new rules over and over before OT started. It’s not “for the Super Bowl” there, man.
Someone forgot to tell Romo that the Chiefs still get the ball regardless if the 49ers score a TD or FG. That was a huge play, but not “for the #SuperBowl”
@SorenPetro Anyone else annoyed with Romo saying the 49ers win the SB with a TD?
Romo just got even worse. Said Jennings was open to win the Super Bowl. Um no, Tone. Different rules in the playoffs. Jackass.
@JavierJMorales These #ESPN announcers keep saying Jedd Fisch was the Arizona coach when ASU beat us 70-7. They need to look in their history books ...... Kevin Sumlin was the coach for that game and got fired right afterward.
My favorite quote from @jaybaer ‘s book "Hug Your Haters: How to Embrace Complaints and Keep Your Customers":
I hate that I’m going to have to look at Fox’s terrible college graphics all season.
@Adweek It's just a unicode 𝕏 . Guess it can't be trademarked.
INDYCAR having the most electrifying race of all time (INDY500) right after the biggest snoozefest race (Monaco) is the best marketing strategy I’ve ever seen…
Pato needs a stern talking to after that stupidity of driving standard. Unbelievable. Threw away a potential victory for McLaren. #Indy500
Really silly from O’Ward - taking a low percentage option when you’ve got a super clear chance for the win and plenty of laps left. #Indy500
You must give yourself and your team permission to find the edge, tell bigger stories and break through the sea of sameness that envelops most #B2B communications. #B2BMX #KeynoteInks @Quarry @KingmanInk @jaybaer
I always feel VIP when I am at an event with @leeodden & I get to hang with #B2Binfluencers like @jaybaer. 😎✌️🆒 #b2bmx #bestinb2b #elevateb2b
The aliens that invaded earlier today are now leaving the planet after seeing how fucking stupid the NFL’s catch rules are