Scotty Werner, Customer Experience Expert @Scottywerner1
Each day I wake up with the passion to motivate and inspire individuals to change the world when it comes to customer service. ScottyWerner.com Florida, USA Joined June 2017-
Tweets2K
-
Followers305
-
Following118
-
Likes2K
I need a little Masternode help @knowcryptoshow please 😎
As a customer, you should never have to call the company to follow up and find out why your delivery did not arrive.
Steak on the Lake #5 dropbox.com/s/mdzezh57rz0a…
Hey @GuyAdami and @timseymour. What is the difference between a trader, a speculator, and a gambler in the stock market today? The lines seem blurry. Thanks 😎
Why are NFL players calling for a fair catch inside the 10 yard line? #Fundamentals
Thank You - mailchi.mp/f9a139524f29/w…
Today, take a break and have some fun! - mailchi.mp/de1ffaaa5430/w…
Saturday swimming at Luckys Lake Swim
This should be a fun unpacking Friday night project. 😎💪
Show your team you care! - mailchi.mp/505c779eb025/w…
Are you working from home this holiday? - mailchi.mp/7f45849e3634/w…
Wednesday weekly 55 second CX tip.
Keep a customer for only 97 cents! Here's How! - mailchi.mp/fb6bdc3a1233/9…
How are you closing the deal? - mailchi.mp/5a2f53843bfc/t…
Here's what to do when customers say, "I'm not sure" - mailchi.mp/179d58f75068/t…
Great interviews today 😀 I wonder who Tony Sessa likes as the winner tomorrow? @Amanda_Balionis
When professional golfers are attacking a flag stick that’s in the back of the green. Why don’t they have the skill set to take the spin off the ball?@peterjkostis
Have you ever dealt with a skeptical customer? - mailchi.mp/78c3a92d3898/t…
How do you define the word #selling ? - mailchi.mp/f98dc18047c7/t…
Got rid of 5lbs of fat in October. Thanks @orangetheory 😎
Divi Project @DiviProject
31K Followers 692 Following Divi is Crypto Made Easy. Really. https://t.co/ziZsRUrfEK
§₿ergh44 @Bergh44
5K Followers 2K Following #CED & #GoGators #BTC $DIVI #SkunkyChunks #WAXP #NFTs #ChaosCube #ETH $SOL
TheVoice @knowcryptoshow
2K Followers 330 Following Newb to Know-Some! Learn and Share, Share and Learn! Blockchain is all community! Crypto Consumer Activist and Educator Sharing Freely Since 2015
Gandalf Skywalker @GandalfSkywalk1
689 Followers 546 Following $BTC is king. Self custody is queen. $DIVI is their rightful heir. Be safe. Be smart. Belive!
Cpt.Nemo @Crypto_Cpt_Nemo
2K Followers 200 Following #Inventor: Illuminate, Innovate, Solve. #Travel Oceans to the #Future of #Blockchain. Not financial advice.
John (no checkmark ne.. @WhatIf_Kid
963 Followers 2K Following Max liberty & responsibility. Father to my sweet son. Tribalist. Adventure & coffee lover. Crypto for a better, freer future. Obviate the state. @diviproject
Raika Research @RaikaResearch
4K Followers 1K Following
Teetair @Teetair291493
0 Followers 51 Following
Been There Reviews @beenthererevie
8 Followers 103 Following
Michelle Mendez @MichelleMe50836
90 Followers 3K Following
MiaRec, Inc. @MiaRecInc
871 Followers 4K Following MiaRec provides #automatedqualitymanagement and #convesationalai solutions for #contactcenters and customer-first companies. #voiceai https://t.co/W7HclilTDM
Odin CX Consultancy @cx_odin
261 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Customer Management P.. @CMPUpdates
72 Followers 222 Following The present and future of Customer Experience lives here. Host, @custcontactweek + @cmpinnovation
Aizan @AizanTech
1K Followers 2K Following An idea-based company that helps you connect with your customers through intelligent cloud-communication tools. #AizanTechnologies #AizanCloud #CX #IVR
Cristian Cabrera @CabConsultingNL
317 Followers 2K Following Helping Start-Ups Build Foundational Success in Customer Service
Kenichi Nakaya, CCXP @kenichi_nakaya
50 Followers 127 Following working at Qualtrics, Principal XM Scientist CX
Luna @fulsnameyhyh
113 Followers 4K Following I help leaders become better, CEOs, #focusedwomenhealth, committed to service，love travel and nature
vluo @vluo
80 Followers 143 Following
Abu Naser Mohammad Mo.. @abumoklasurBD
863 Followers 4K Following Hello, I am abumoklasur, I am a professional web designer and WordPress expert and working for the last 3 years and completed over 80+ projects
The CX Lead @CxLead
163 Followers 136 Following We're a CX publication and professional community on a mission to create and design people-first experiences.
ActioHX @_ActioHX
424 Followers 1K Following We specialize in optimizing the Human Experience by providing insights, recommendations, intelligent automation, and cognitive self-assist capabilities.
Helena Najman @HelenNajman
58 Followers 379 Following
Joanna Wells @taylorwellsnews
20K Followers 16K Following Author of TeamBuilder360 and director of Taylor Wells - a specialist advisory firm that has developed a new teambuilding methodology for #B2B businesses.
Tapyness™ @tapyness
267 Followers 462 Following Improve your business with Tapyness, the technology for instant customer feedback! Effortlessly capture their experience and gain valuable insights.
Forsta @Forstaglobal
920 Followers 1K Following Our experience and research tech allows organizations to understand the complete human experiences of their audiences. #VoC #CX #MRX #VoE #HumanExperience #HX
Mel Mingas @MelMingas
75 Followers 107 Following Editor-in-chief, CX Network/ writer/ runner/ media geek
Call Design - AU @au_call
220 Followers 778 Following We specialise in Workforce Optimisation solutions by providing exceptional support, personalised training, custom software development, and consulting services.
Customer Experience L.. @CXLiveTweets
1K Followers 2K Following #CustomerExperience #Contact Center #DigitalTransformation #CX #IA #AI #RPA #AssetIntegrity ideas shared daily
journeymap.com @CXJourneymap
799 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
centrical @centrical
714 Followers 2K Following We believe the frontline employee experience has the power to transform your business
Edith Coronel 🇻�.. @EdithCoronel19
251 Followers 625 Following Hija de Dios, Jesús mi Señor.. Aprendiendo de las Criptomonedas.
Hormuzd @hormuzdm
20 Followers 115 Following
JN Halm @jn_halm
529 Followers 354 Following A hub for resources on how organisations can use excellent customer service to create exciting customer experiences to build lasting customer relationships
Dennis Wakabayashi @globalvoiceofcx
57K Followers 2K Following The Global Voice of CX 🌍 | Host of "CX Update" & "CX In the Wild" 🎥 | Content Creator 🚀 | World Traveler ✈️ | 🎙️ Keynote Speaker
James McGough @James_McGough
1K Followers 2K Following Managing Director, Tech Sector, Clarion Events. Optimist | Sports Fan | Traveller | Husband | Dog Dad 🐾
CXManagement Podcast @CXmanagementpod
442 Followers 1K Following Podcast on CX management hosted by Carlos Velasco (@velascop) and Anders Gustafsson (@DrGustafsson). BI Norwegian Business School (@HandelshoyskBI).
Sheryl Mathew @SherylMathew4
28 Followers 198 Following Merging Imagination & Technology to help brands grow digital #MarketingGeek #TechEnthusiast #CustomerExperience #CustomerSuccess #AI #Bigdata #MachineLearning
NumberBarn @NumberBarn
469 Followers 423 Following Simple & inexpensive phone number parking, call forwarding & notification services. Stop paying for that landline number. DM for support. #LoveThePig 🐷🐽❤️
Dan Redivo @DanRedivo
657 Followers 2K Following Believer, Husband, Father, looking to give more than I take, work at Genpact as global lead for digital transformation in banking and FS collections
Františka Kavkakova @FKavkakova
747 Followers 5K Following I'm a person with a disability who cannot wear a mask. A second class citizen in our Kafkaesque world. #NoVaccinePassportsAnywhere #NoMasks #NoMoreLockdowns
Strategic HR Consulta.. @strategiccare1
227 Followers 374 Following Providing HR Support for Small and Medium-Sized Businesses; workforce management #hr #customerexperience #employeeengagement #coaching #teambuilding
CustomersFirst Academ.. @C1Academy
38 Followers 72 Following CustomersFirst Academy is a global provider of online customer service training and certifications.
MARTECH PULSE @MartechP
1K Followers 5K Following Your One-Stop Destination for Everything on Marketing Technology
Dr. Natalie Petouhoff @drnatalie
48K Followers 42K Following WSJ Best Selling Author of EmpathyInAction. Passion: Customer & Employee Experience, DEI, STEM; voted 1 of 250 Top Most Influential Women, Opinions are mine
StormRider @StormRider4ev
492 Followers 895 Following old dog digging in a new world of financial sovereignty aka $DIVI
Ozonetel Communicatio.. @Ozonetel
826 Followers 1K Following Easiest cloud contact center. All in one solution for calls, IVR, live chat, customer management & more. Best integration with Zoho, Salesforce and Zendesk
Abdullah H Alhassan @AALHASSAN89
129 Followers 2K Following اختصاصي #تسويق و #ادارة مهتم في متابعة مجالات #التسويق و #الإدارة #Marketing and #Management #Specialist interested to be updated #work in #customer_experince
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
Denise Lee Yohn @deniseleeyohn
17K Followers 16K Following #brand #leadership expert | #speaker | #author of What Great Brands Do and FUSION
NovelVox @novelvox
308 Followers 643 Following Empowering #agents, Enhancing #CX - DM us to know how we do it! #ContactCenterSolution
SoftClouds @SoftClouds
4K Followers 5K Following SoftClouds | IT, Cloud, CRM & CX Solutions Provider (469) 955-7800 / [email protected]
PS Crypto @PSCrypto7
78 Followers 518 Following #Crypto enthusiast #Crypto believer Blockchain is the future like it or no
Simplr @simplr
856 Followers 616 Following Combining AI, bots, and humans to transform CX and bid farewell to outdated BPOs for good.
The Agile Brand™ wi.. @theagile_brand
2K Followers 1K Following #MarketingTechnology #CustomerExperience & #DigitalTransformation. Podcast, books, and more by @gregkihlstrom of @GK5Astrategy
Divi Project @DiviProject
31K Followers 692 Following Divi is Crypto Made Easy. Really. https://t.co/ziZsRUrfEK
TheVoice @knowcryptoshow
2K Followers 330 Following Newb to Know-Some! Learn and Share, Share and Learn! Blockchain is all community! Crypto Consumer Activist and Educator Sharing Freely Since 2015
Cpt.Nemo @Crypto_Cpt_Nemo
2K Followers 200 Following #Inventor: Illuminate, Innovate, Solve. #Travel Oceans to the #Future of #Blockchain. Not financial advice.
Raika Research @RaikaResearch
4K Followers 1K Following
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
Katrin Langley 👱�.. @KatrinLangley
904 Followers 809 Following Customer Experience Advocate | Digital Office Solutions | Work-At-Home Delivery | BPO & Transformation Consultant #cx #bpo #custserv #customercare
The Northridge Group @NorthridgeGroup
7K Followers 5K Following Management consulting firm partnering with Fortune 200 & mid-market companies to drive results | Consulting Magazine Fastest-Growing Firms #OperationsMadeBetter
Kelly Evans @KellyCNBC
44K Followers 1K Following CNBC anchor of "The Exchange" and “Power Lunch.” Sign up for my newsletter (LINK BELOW), & show podcast. Crazy home life on Instagram “realkellyevans”
Steve DiGioia @SteveDiGioia
3K Followers 3K Following Retired Customer Service Crusader & Author, 20+ yr Hotel Guy. Voted a 6-time "World's Top 30 Customer Experience Professional".
Justin Robbins @justinmrobbins
4K Followers 162 Following Keynote speaker & business advisor. I help leaders find their rhythm and become catalysts for positive change.
Learn Crypto @GhLearnCrypto
850 Followers 860 Following “Promoting the use and adoption of Crypto in Ghana 🇬🇭 and All over Africa🌍” Bringing you updates within the crypto space 😍🇬🇭
SEGOH CX @SEGOH_CX
323 Followers 325 Following Discusión sobre #Experiencia y #Servicio al cliente,Mejora de #ExperienciaCliente Discussion #CustomerExperience #CX #Tech #TipsCX #OHmoments #MomentosOH 🔎
Ramon Ray @ramonray
28K Followers 4K Following Publisher, https://t.co/cfN4j650fS and Top motivational speaker and event host
Kathryn E. Nuñez @KEvansNunez
215 Followers 539 Following I Grow Revenue | Social Selling | Digital Personal Brand Development | LinkedIn Expert, Sales Strategist #Sales #SocialSelling #LinkedIn #Entrepreneur
Keith Kmett @kkmett
3K Followers 2K Following Passionate about CX, diversity/inclusion and connecting with humans. Principal CX Advisor @Medallia - Hablo Español y Portunhol 🇨🇱 🇧🇷 🇲🇽 🇪🇨 🇺🇸
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Melissa Lee @MelissaLeeCNBC
188K Followers 2K Following Host of @CNBCFastMoney and @OptionsAction on @cnbc. One-time holder of a legacy blue check.
Jen Ferguson @JFerg507
707 Followers 1K Following Storyteller | Global Sales Onboarding Program Manager @Salesforce ☁️ | Co-Author of #HeelstoDeals | #IamRemarkable Facilitator | *Views = Mine
DiviSwag @SwagDivi
163 Followers 9 Following Divi apparel to promote the Divi Project/Wallet to provide $DIVI, an easy-to-use digital currency for the banked and unbanked to save the world's buying power.
Wanderful @sheswanderful
20K Followers 4K Following Wanderful is an international collective of travelers and #travel content creators on a mission to make travel better for all women. 👩🏾🤝👩🏽🌎👩🏼🤝👩🏻
Jeniffer Centeno @JenifferCC
8K Followers 8K Following 🇻🇪 𝑬𝒍 𝒂𝒎𝒐𝒓 𝒕𝒐𝒅𝒐 𝒍𝒐 𝑷𝒖𝒆𝒅𝒆 ♥️ Profesora UC / 𝑳𝒊𝒅𝒆𝒓 𝑬𝒎𝒆𝒓𝒈𝒆𝒏𝒕𝒆 𝑭𝒆𝒅𝒆𝒄𝒂𝒎𝒂𝒓𝒂𝒔 / Founder @handshaking_es Building @crixtopay
Adam Toporek @adamtoporek
15K Followers 9K Following Helping organizations win with experience. #Custserv #CX expert & 3rd gen #entrepreneur. #Keynotespeaker #author. Also... fiction, film, and music.
World Emoji Day 📅 @WorldEmojiDay
30K Followers 1K Following 🌎 🌍 🌎 July 17 is #WorldEmojiDay - the annual global celebration of emojis 🎉 brought to you by 📙 @Emojipedia 🥳 🎊 🎈 See also: @EmojiAwards 🏆
Crystal Statskey Even.. @crystalstatskey
1K Followers 1K Following Book a free call to learn how I can help you plan and execute events and provide content marketing strategies to uplevel your biz - https://t.co/BekWYMR0MT
David Faber @davidfaber
280K Followers 526 Following Yes, I've been doing this a long time. No, I don't dye my hair.
Sara Eisen @SaraEisen
178K Followers 829 Following @CNBC @Squawkstreet 10am-noon. first love: foreign exchange https://t.co/qXFexFVjsH
Michael Santoli @michaelsantoli
108K Followers 1K Following CNBC Senior Markets Commentator. Markets. Business. Baseball. Cranky New York parochialism.
CallCenterHosting @callcenterhost
511 Followers 547 Following Providing feature-rich call center solutions including predictive dialers, inbound, virtual and outbound call centers software | Tweets on #CallCenter #CustServ
Guy Adami @GuyAdami
381K Followers 2K Following Co-Founder RiskReversal 📺@CNBCFastMoney Original 🎙@OnTheTapePod NYC 2012 @IronmanTri Proud @Georgetown Alum Former Vice Chair @llsnewjersey Board @mrktcall
Tim Seymour @timseymour
135K Followers 699 Following CIO/Seymour Asset Management, CNBC @cnbcfastmoney, @georgetown; PM, $CNBS #Cannabis ETF, Advisor to CWP on $IDVO strategy; NOT FINANICAL ADVICE
CNBC's The Profit @TheProfitCNBC
131K Followers 2K Following @marcuslemonis 🍋is #TheProfit! Watch now ON DEMAND!
Eric Casaburi @ericCASABURI
2K Followers 384 Following Founder @SerotoninCenter |Founder @RetroFitness | @Tiger21 -Orlando FL Chair| Author of Just Make Money | Instagram: @ericCASABURI
NursingDecoded @NursingDecoded
86 Followers 126 Following FREE COACHING CONSULTATION Patient? Caregiver? Nurse? Nursing Student? Provider? Better understand healthcare and your own path to wellness.
Archive: Governor And.. @NYGovCuomo
2.2M Followers 611 Following The official administration account of Governor Andrew M. Cuomo. This account is archived. For updates from New York State, follow @nygov.
CNBC's Fast Money @CNBCFastMoney
451K Followers 2K Following Fast Money with @MelissaLeeCNBC airs weeknights at 5P ET, only on @CNBC. America's post-market show.
Squawk Box @SquawkCNBC
469K Followers 1K Following Start your morning with Joe Kernen, Becky Quick, and Andrew Ross Sorkin - Monday through Friday from 6-9a ET on CNBC.
Freedom Boat Club @FreedomBoatClub
3K Followers 298 Following The world's largest boat club with 400+ locations in the US, Canada, Europe, and Australia! #BoatingMadeSimple
drlarryeyemd @drlarryeyemd
89 Followers 1 Following
My Customer Lens | al.. @MyCustomerLens
458 Followers 1K Following See the full picture. Always-on client listening platform for professional services. Future-proof your firm to compete on experience. #ListenDifferently
CarolynMillerKotler @carolynkotler
73 Followers 695 Following I am a conservative, not right wing, who is passionate about our freedoms and passionate about music and cooking.
Alex Richards @cxinsider
855 Followers 1K Following 🇬🇧 🗽English man in New York. Father & Husband. Head of Alliances Head of Alliances | Partnership Expert | Investor | Speaker | 🚀
Jim Iyoob @jiyoob
1K Followers 1K Following Chief Customer Officer | Co-Author | #CX Visionary Jim Iyoob has 30 years of contact center experience and a published Author on #CX
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Eric Hippeau @erichippeau
33K Followers 934 Following Venture capitalist (@lererhippeau.com), entrepreneur, media executive (ex-CEO of The Huffington Post, ex-CEO of Ziff-Davis), passionate about the oceans
Lerer Hippeau @LererHippeau
30K Followers 2K Following Lerer Hippeau is an early-stage venture capital fund founded and operated in New York City.
Platinum Fitness @platinumfitmoco
32 Followers 2 Following
Upwork @Upwork
338K Followers 60 Following The world’s work marketplace, connecting millions of businesses with independent talent. For customer support visit: https://t.co/6GvJOhgTfc
CX Accelerator Commun.. @CXACommunity
3K Followers 4K Following While #CustomerExperience is wonderful work, it can be difficult and even lonely. Come join the most encouraging group of CX professionals in the world! #CX
PolisPay Wallet @PolisPayApp
7K Followers 20 Following Exchange cryptocurrencies, store and spend them in a secure way, buy gift cards and top up phones, or turn them into fiat currency using the PolisPay card.
Orangetheory Fitness @OrangeTheoryYVR
6K Followers 449 Following Best 1-hour workout in the country! Our group personal training helps build strength, increase energy, surpass workout plateaus, tone, & shape your body.
I’m gonna say it again: @knowcryptoshow is one of the most helpful dudes in the crypto universe! When I need help with $Divi tech, I quickly try to set up a call with him. He is knowledgeable and his explanations are lucid. I greatly appreciate all of the help he has given me🙏
🎉 The updated Divi Wallet conversions are LIVE! 🚀 This means better integrations, optimized processes, and more exciting updates to come. Don't miss out on the action! #ChangeNow #cryptocurrency #DeFi #DIVIDefi $DIVI #DIVI @DiviWallet @DiviProject.
GM GM to all those #Staking, running #Masternodes, and now providing #Liqidity to #DiviDeFi. You are the lifeblood of $DIVI. 🫶
@toister @Scottywerner1 We've talked about this. Early on I was enamored with the (good) viral WOW stories online but so often that's PR and we forget about the unsung work of consistently doing a great job and solving problems. Our team definitely celebrates the WOWs that happen but it's not our focus.
@Scottywerner1 @toister I once worked at a company where we provided incredible, WOW-quality service to people looking to sign up and we neglected our existing customers. I choose consistently good over WOW any day of the week. And from the customer's perspective, consistency IS often WOW.
The surprising reasons why you should not try to wow customers — via @toister toistersolutions.com/blog/the-surpr… #CX #Custserv
If you can understand the importance of writing thank-you notes to your #customers and finding other ways to show your appreciation for their business, you're my kind of person! Agree?
When we were first launching the project, I had the opportunity to go to Thailand for free. Instead, I skipped it, worked so much I lost my significant other, and accumulated roughly $10,000 in debt. Today the project is worth $120M, I'm debt free, and got my SO back.
Who's excited for $stDIVI? @DiviProject 🤩 If you followed Live at Five, you'll know that we'll be announcing something exciting real soon! Soon, soon. 🎉🎉
Great question, Jeremy! My answer is, "Yes" contact center leaders should care because gameification helps their team learn more, faster, while increasing employee engagement!
The #cxQOTD for Apr 6: Should #cctr leaders care about #gamification? @JeremyHyde_ @thecallcenterc1 @LeslieO @toister @mikeaoki @Patrick_SaaS @scott_saas @SeanBHawkins @esmancuso @gibsonlearning @ndytg @justinmrobbins @EricaMarois @NealTopf @Press1ForNick #cx
Going undefeated isn’t easy. Which is why no one has done it since Indiana 45 years ago
Whether it's baseball or quarterly results, a rejuvenated player can deliver big bang for the buck. While $FB is a consistent winner, we’re looking at $GOOG to knock it out of the park. Tweet @GuyAdami & me your pick for greatest announcer, and watch @CNBCFastMoney 5pm ET.
Per the @LPGA official site, Patty Tavatanakit averaged 323 yards off the tee this week and hit 85% of her greens in regulation. That'll work.
Ok am I a nerd or what I paid for HBOMax to watch Godzilla vs Kong
Here’s what Cuomo should do with the $4 million he got to write his book: pay for the funerals of the thousands of people who died because he sent them back into nursing homes.
Trends for United States
You might like
