AnswerDash @answerdash
Right answers, right place, right time. Predictive Q&A (powered by #AI) is the next generation of web #selfservice, #customerservice, & #customersatisfaction. answerdash.com Seattle, WA Joined June 2013-
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Evolution of new technologies giving good #customerexperience. The customer wants more work at a faster speed. Involving new technologies is very much important for having a good impact on the #business and over customers. buff.ly/2zjSd7S
#Ecommerce is great! No doubt about it, but when it comes to #customerexperience, e-commerce often lags behind. The good thing is - this can be fixed! buff.ly/2rvzId1
Don’t just count on plain regular blogging practice. Fill in the gaps in your content with hot #trending topics & easily increase #sales conversions in the end. buff.ly/2xRHMrw
Understanding your customers is an essential part of enhancing the way of measuring #customersuccess. Although other methods of interaction get more attention, the tried and true #customerexperience survey can get you the information you need most. buff.ly/2R0xwGi
Acclaimed #business author & the Chief Digital Evangelist of @salesforce @ValaAfshar shares his credible views on the evolving trend of #customerservice sector in the Fourth Industrial Revolution. buff.ly/2HKJthC
“Success Relies Upon Customer Trust,” says @jeanniecw of Experience Investigators - a @360Connect company. Let’s learn about some major errors we should avoid in #customerservices from the #CX guru Jeannie Walters. buff.ly/2ZGas2s
What to do when too many people come to your site & too many leave as well? Provide good #customerservice & retain as many visitors as you like. buff.ly/2pRl0fz
Website #selfservice is the future of #customerservice: integrate it on your site, get a higher ticket deflection ratio & be the Dickens of #CX industry. buff.ly/2Ay1DyC
The smallest things matter not only in life but also in #business - especially for #customerservice. Learn the importance of small from #CX guru Shep Hyken. buff.ly/2DGibbl
Are you aware of the futuristic possibilities of #AI-powered cognitive customer service? Get a glimpse of the power of AI for sales conversion & #CX. buff.ly/2CumF3g
According to @Gartner_inc, 89% of companies compete based predominantly on customer experience, yet many companies are simply getting it wrong by overcomplicating the customer journey. buff.ly/2TXrhTA
AnswerDash’s AI-powered predictive Q&A allows you to anticipate customers’ pain points and answer any questions that they may have directly at their point of need. buff.ly/37h9HSK
In this insightful blog, we will learn how we can deploy an #AI-powered #selfservice platform to radically improvise #customerexperience across the board. buff.ly/33KzqAD
So if you are meeting the needs of your customers across all channels, where and when they are, communicating with personalization, then you should be aware that digital channels are not only for responding and solving issues that customers face. buff.ly/2S7k9WX
The era of making your #customer wait is gone! Deploy the fast-paced #AI-powered #selfservice platform & take your #CX to the new level of excellence! buff.ly/2BdEOQQ
An #omnichannel strategy is incomplete without the existence of a #mobile app. Learn how it can increase sales conversions with a mobile omnichannel strategy. buff.ly/2xXGHi1
#Communication has changed with #smartphones and digital #technology. This thing mainly revolutionized the way people think about the digital world for more effective and user-friendly services. buff.ly/2RMnsB6
If there’s one thing most #customerservice experts agree these days it’s that the future lies with more personal, empathetic service. The future of customer service will be more automation through #ArtificialIntelligence. buff.ly/2J4UhVS
Understanding your customers is an essential part of enhancing the way of measuring #customersuccess. buff.ly/2R0xwGi
In this new context, customer expectations are higher than ever. Particularly when it comes to their experience on #eCommerce sites, users have no patience for any kind of friction or poor user experience (UX). buff.ly/2Pd3Lke
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12 Simple Ways to Show Your Customers You Value Them Your business exists because of customers. They are the most bit.ly/2UFJqZC
An empathy statement like, “I’m so sorry. I can understand why you’re upset. I’d be upset if that happened to me,” is a good way to apologize and acknowledge the customer’s problem quickly—in short, a perfect start to resolving the issue.
AR Support For eCommerce Industry To Enhance Customer Experience bit.ly/2UxmnzR #CX #CustomerExperience
5 métricas para medir las experiencias al cliente Angie Tran @answerdash bit.ly/3f9N8SK
Maintaining morale in your contact center by @Tethr_io bit.ly/2AbFbxM #contactcenter #callcenter
Is Your COVID-19 Survey Giving you Actionable Facts? by @MarthaBrooke100 bit.ly/3f3kzqq #CX #CustomerExperience
COVID-19 & The New Customer Experience by @answerdash bit.ly/3dP339b #CX #CustomerExperience
COVID-19 & The New Customer Experience by @answerdash bit.ly/2BrVXc6 #contactcenter #callcenter
With mass protests taking place across the U.S. and abroad, protecting the privacy of those you photograph is more important than ever trib.al/nhfwMjU
How to Build a Culture of Customer Experience Management answerdash.com/blog/how-to-bu… via @answerdash
The focus on culture is really a focus on people. Get the right people on the metaphorical bus, all happy to be going in the same direction, and you’re on the way to creating the culture you want.
#protests2020 What you aren't seeing... Please retweet.
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Is Your Social Media Customer Service Helping or Hurting Your Customer Experience – Justin Osborne Customer bit.ly/392ZoSJ
Don’t Let Your Customers Fall in the Expected Experiences Gap bit.ly/3ddnf49 #CX #CustomerExperience
The Boss Can Kill the Customer Service Buzz buff.ly/2M5jHor One of the most important ways a leader can foster a customer-focused culture is by modeling that behavior—in other words, by treating employees how they want the customer treated. #CustExp #leader #Video
On Monday, June 1, we will have Silicon Valley icon @GuyKawasaki, chief evangelist of @canva and well-known author, for a #LIVE conversation. We'll talk about his role as chief evangelist, and the lessons he's learned from his career. Follow me for a notification when we go live!
If you want customers to come back, they must have confidence that the experience they have with you will be consistent and predictable.
AI and Machine Learning for Small Business (Microsoft Growth Center) by @answerdash bit.ly/2TSPjCn #CX #CustomerExperience
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