Freshdesk 🙌 @freshdesk
Customer Happiness, Refreshingly Easy. If you're looking for help, please tweet to @AskFreshdesk. Product of @FreshworksInc. freshworks.com/freshdesk/ Worldwide Joined August 2010-
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Providing #customersupport is a demanding job. You have to work long hours, odd hours, outside-the-office hours, or some combination thereof. This year, let’s learn to better manage the job and strike an outstanding work-life balance.
Three lessons your sales team can learn from customer support: 🧑Identifying and building out an ideal customer profile 😍Knowing which features your customers love the most 🤔What information do prospects need to have to make a decision
Realistic advice on engaging with customers: 1. Provide timely customer support 2. Add a "human touch" to conversations 3. Take a proactive approach 4. Surprise customers with something unexpected Add your recommendations below!
Your customers might feel lost if they can't reach out to you easily. Here is how you can stay engaged with them through their entire experience: bit.ly/3jWXwlX #CustomerSupport #Freshdesk
Pro tip: Avoid being abrupt and make sure to end all customer communication on a positive note. #Communication #CustomerSupport #CX #Freshdesk
8 billion people and still, everyone wants to see the manager - Every customer service rep on the planet.
It’s Children’s Day in India. Our social media team was looking around the workplace for inspiration just to learn that the majority of the adults among us are simply plus-sized children. #HappyChildrensDay #ChildrensDay
Consumers no longer want to be held back. Instead, they want businesses to enable a sense of independence and personal empowerment. This resource covers everything you need to know about customer empowerment – the what, the why, and the how: bit.ly/3b71yTI
Did you know? One-third of consumers say they would consider switching companies after just one instance of subpar customer service. Here's how good communication and effective customer service are intertwined 👉 bit.ly/3nucQqY #cx #freshdesk #communication
Follow the #Thread to know everything about today's #FreshworksFall22Launch
Follow the #Thread to know everything about today's #FreshworksFall22Launch
T-minus one day ⏰. Catch us LIVE tomorrow for our new product launch. Register for the Freshworks Fall ‘22 Launch Virtual Event now: bit.ly/3NVDLsM
Freshworks Inc @FreshworksInc
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8 billion people and still, the ad doesn't reach the right audience - Every marketer on the planet.
8 billion people and still, waiting for that one prospect who received a quote and promised to revert back in a week - Every sales rep on the planet.
8 billion people and still, half of them haven't changed their passwords in ages - Every IT manager on the planet.
8 billion people and still, finding the right candidate that fits the job description - Every HR manager on the planet.
8 billion people and still, everyone wants to see the manager - Every customer service rep on the planet.
It’s Children’s Day in India. Our social media team was looking around the workplace for inspiration just to learn that the majority of the adults among us are simply plus-sized children. #HappyChildrensDay #ChildrensDay
@imbktan We use @freshdesk and it works great. You should give it a try. I’m on the mobile app business.
T-minus one day ⏰. Catch us LIVE tomorrow for our new product launch. Register for the Freshworks Fall ‘22 Launch Virtual Event now: bit.ly/3NVDLsM
We’re all about helping every employee thrive. That’s why we’re thrilled to announce #Freshservice for Business Teams, which enables departments outside of #IT to provide uninterrupted service delivery. Learn more at our Fall ‘22 Launch event next week: bit.ly/3Nkgxwa
Let there be Delight! 🪔 #HappyDiwali to everyone from Freshworks Kudumba! ❤️
📅 Save the date. 👀 Be the first to see what's next. Join us on November 9 for the Freshworks Fall ‘22 Virtual Event to learn about the latest product innovations coming your way! RSVP now: bit.ly/3CnYBvy #Freshworks #Fall22Launch #Event
No caption needed. We'll just let you drool over one of our top perks at Freshworks - the famous filter coffee.☕😍 #InternationalCoffeeDay
The new analytics builder in @freshdesk is a very good addition to the platform. You’ve got to understand the context to resolve issues. You’ve got to be able to put your head up and assess the bigger picture for maximum impact on the ground
@freshdesk is an award-winning cloud-based customer service software that gives you everything you need to deliver exceptional support. #Freshdesk Features in the best software business in Australia. bit.ly/3y82403
A robust knowledge base ⏳Saves your customer support team’s time and complexities, ℹ️Stores all information in a centralized repository and 🏆Speaks your customer’s language! Start building yours with Lingpad X @freshdesk Knowledge Base integration➡️lingpad.com/integrations/f…
@TheSarda @salesforce @VedantSarda14 Try @freshdesk @FreshworksInc , won't disappoint, I promise!
@freshdesk Save view for “follow up” and “open emails” for easier access. Literally takes 10 seconds, but comes extra handy 😊👌🏽
Really enjoyed all the sessions today @TractionConf_io and always a pleasure to talk about @FreshworksInc journey from zero to IPO. Thanks @lloyedlobo @acvox !
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