Pete Khanna @TeamSupportCEO
CEO of TeamSupport - B2B customer support software solution. TeamSupport.com Dallas, TX Joined June 2010-
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We Will Be There! Will You? #SaaStrAnnual #SaaStrAtHome
Very thankful for your follow! 🙌@Sam_T07
Today’s B2B customer service orgs must reimagine current strategies + how you measure success…on the customer’s terms. New @TeamSupport eBook guides you through B2B customer support software journey “From Discovery to Onboarding and Beyond.” hubs.ly/H0sJ_8p0
When you play ticket volleyball with your B2B customers, bouncing tickets from agent to agent or even dev ops, nobody wins. Achieve swift ticket resolution w/ @TeamSupport. visual support tools. Learn more hubs.ly/H0syww80
If your B2B customer support, sales, dev ops teams are all operating in silos, there is frustration for everyone, particularly the customer. Learn how to break down silos + take a holistic approach to B2B customer relationships hubs.ly/H0ssGtx0
Part 2 of @TeamSupport 4-part series explores #B2B customer support software tools to help you understand how your B2B customers really feel + be proactive in mitigating risk of churn. #B2B #customersentiment hubs.ly/H0sjgCJ0
Uncertainty and frustration with the economy is affecting businesses and consumers alike. Be the rock your customers can rely on + work w/ them to create avenues of mutual success. Learn how in @CustomerThink Editor’s Pick article hubs.ly/H0sdf6Y0
Part 1 of @TeamSupport blog series explores how using a B2B customer support software system allows you to resolve more tickets, shorten issue resolution time, leave your inbox for email, not as a ticket management system. hubs.ly/H0scHSx0
B2B customer support teams, use technology tools like @TeamSupport Customer Distress Index to understand how your customers are feeling. More important, convert what you glean from analyses into actionable information towards improved customer experience. hubs.ly/H0s3-k-0
Learn how @TeamSupport #B2B customer support software helps @MachMotion, leading industrial automation + CNC company, live up to its core value, “Go the Extra Mile.” #customersuccess hubs.ly/H0s2NjD0
Technologically advanced tools that gauge customer sentiment + overall customer health allow ALL depts to take proactive, holistic approach to managing B2B customer relationships; very different than managing individual consumers (B2C) #B2Bcustomersupport hubs.ly/H0r_c7m0
How do you get to know a prospective or future #B2B customer? @TeamSupport blog Part 2 offers strategies to engage in meaningful interactions without it coming off as insincere or merely a sales tactic. hubs.ly/H0rSFBd0
How well do you really know your B2B customers? Learn ways to establish relevant interactions + real relationships with your B2B customers and why it’s important to do so. hubs.ly/H0rNjbM0
When it comes to appraisal/tax software, industry leader Harris Govern provides exceptional client support w/ @TeamSupport. Learn about their journey to B2B customer support software, benefits realized, lessons learned along the way. #customersuccess hubs.ly/H0rMWH10
Keeping your current customers happy in these uncertain economic times is more important than ever. Most are impacted + many will need to alter budgets. Here are strategies for ensuring your customers’ confidence in sticking with you through thick & thin. hubs.ly/H0rGbKb0
OmniFund @gotobilling Payments as a Platform® provider decreases ticket response times, improves comms between departments, keeps knowledge base fresh for thousands of users w/ @TeamSupport #B2B customer support software hubs.ly/H0rDkz50
Customers that are new to your business in today’s uncertain economic times may be questioning decisions due to cost. Here are a few ways to help them feel more comfortable + confident in doing biz w/ you, by @TeamSupport. #CX #CXpostsale #B2B hubs.ly/H0rvBHd0
In new Q&A w/ @MarTechSeries I talk about how @TeamSupport B2B customer service software delivers seamless collaboration between support teams, empowers all depts to manage customer relationship in more holistic way + enables customers in COVID world. hubs.ly/H0rwb2X0
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