Steve Offsey @MarketBuildr
Building exceptional #SaaS, businesses. Follow me for #B2BMarketing, #CustomerExperience (#CX), #CustomerJourneyAnalytics, #JourneyMapping & #MarTech. MarketBuildr.com/blog/ Boston, MA Joined September 2008-
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Read how a leading #telco drove #sustainability by using #CustomerJourney Analytics to identify opportunities to reduce truck rolls. #telecommunications #customerservice sprou.tt/1XZ6ndlit4f
Join myself, @PhoebeAsquith, Lori Bocklund, Rebecca Wettemann, @drnatalie, David Wasserman, and @customeralchemy as we discuss the most important #CXTrends of 2023. Register now at: genesys.com/webinars/forec… #CXTrends #customerexperience @Genesys
Five #AI -Driven #CustomerExperience Solutions: A survey of the market by @cxwhisperer bit.ly/2ElDBZi
Why Care About #CustomerJourneyAnalytics? By @dfluss bit.ly/2MKaWAL #CallCenter #CX #CustomerExperience
McKinsey on the 4 Pillars of Creating Distinctive #CustomerJourneys bit.ly/2zHKdxn #CX #CustomerExperience #CEM
Who is hiring journey managers - and should you too? Interview with @kerrybodine via @MyCustomer bit.ly/3dN1MiG #customerjourney #customerexperience
How to Transform Your Business to a Journey-Based Operating Model by @McKinsey mck.co/2UHEIr6 #CustomerJourney #CustomerExperience #BusinessStrategy
Interviewing for a #martech role when the interviewer doesn't understand martech by@erica_seidel via @chiefmartech bit.ly/2jmmZb4
#CustomerJourney Measurement: The Essential Guide bit.ly/3fYHkOF #CX #CustomerJourneyAnalytics
Predator or Prey: Disruption in the Era of Advanced Analytics bit.ly/2hNRMOG via @bainalerts #JourneyAnalytics #MarketingAnalytics
Orchestrate Your #CustomerAnalytics Practice With The Next Best Experience bit.ly/2LuOHAZ by @forrester Analyst Brandon Purcell #CustomerExperience #JourneyOrchestration
Gartner Identifies Five Myths About #CustomerService Journeys That Undermine #CX Investments - bit.ly/3w4LJGS #CustomerJourney
#JourneyAnalytics uses quantitative and qualitative data to analyze behaviors and motivations across touchpoints and over time - @forrester bit.ly/2jrMwzI
What Sets #CX Leaders Apart bit.ly/3CdngRP via @thecustomr
How to turn #BigData into Smart Data bit.ly/2IbUzZU #JourneyAnalytics #Martech
13 #Marketing Trends For 2017 That B2B Marketers Need To Understand by @steveolenski #B2BMarketing #AI bit.ly/2j6nukM
6 Ways to Make Sure Your #JourneyMapping Improves #CustomerExperience bit.ly/2kkycJx #CX #CEM
"Machine Learning won't replace you, but people using machine learning will." Check out this video and report by Forrester Analyst @kjellkeli for a great intro to what ML is—and is not forr.com/2Fk5zV0
Learn 5 Ways that Customer #JourneyMapping Can Transform Your Business Right Now #CX #CustomerExperience #CEM bit.ly/2j6o7uE
NPS and #JourneyAnalytics: 2 Key Elements Of Your #CustomerInsights Program by @kerrybodine bit.ly/2LCrVY6 #CustomerExperience
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Ronald van Loon @Ronald_vanLoon
326K Followers 171K Following Helping AI driven companies generate value•Top10Influencer #AI #BigData #DataScience #IoT #MachineLearning #Analytics #Cloud
R “Ray” Wang 王�.. @rwang0
144K Followers 103K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Spiros Margaris @SpirosMargaris
131K Followers 23K Following #VC | No 1 #Fintech #Banking @Refinitiv & @Onalytica | #AI | @TEDx | @qualco_sa @natechsa @SparkLabsGlobal @ai_mediastalker @investwithCARL @HeradoHQ @barraqapp
Jim Harris @JimHarris
257K Followers 125K Following #1 International Bestselling Author, Columnist & On Air: #AI & #Disruption #Innovation Decade of #DigitalTransformation https://t.co/ajQ38wLVeE
Holger Müller #NextG.. @holgermu
49K Followers 44K Following Travelling the globe as @ConstellationR Principal Analyst on Enterprise SW trends w focus on #NextGenApps and #FutureOfWork - cycling, soccer & volleyball geek
AroscopOfficial @AroscopOfficial
2K Followers 2K Following Aroscop provides brands like you the platform to identify, understand and target your consumers in the most cost-effective way in a seamless environment.
Tim Hughes 提姆·�.. @Timothy_Hughes
173K Followers 133K Following #1 Global #Socialselling Pioneer & Innovator, Speaker - CEO & Co-Founder of DLA Ignite - Global Digital Business Transformation Consultancy - Views are my Mum's
Nick Mehta @nrmehta
31K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "I come back stronger than a 90s trend."
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Steve Keating @LeadToday
1.0M Followers 788K Following Improving the Sales Profession, Developing the Next Generation of Leaders. Subscribe to my videos for excellent life and leadership mentoring!
Helen Yu @YuHelenYu
71K Followers 18K Following #DigitalTransformation obsessed #CXO and #GrowthHacker. Find me at the intersection of #Tech and #Humanity. #AI #DataAnalytics #FinTech #CX #IoT #CyberSecurity
Ben Haines @bhaines0
9K Followers 7K Following Tech @HashiCorp Fmr CIO @ https://t.co/9ZWgDf1dYj https://t.co/R2WLv2FIyy https://t.co/1ZXAnQDllK Tech Investor 🇦🇺 🚲 #EDM #Jazz
Jeff Sheehan Author |.. @jeffsheehan
309K Followers 320K Following #SocialSelling #Marketing Pro #Speaker #Author #AI | #ChatGPT Authority #Toastmaster Luv Travel |Photog | 13.1 #ATL
AI @DeepLearn007
134K Followers 114K Following Imtiaz Adam CS #AI Postgrad |#Tech #MachineLearning #DeepLearning #fintech #DataScience #LLM Liberal |ESG #CleanTech| MBA alum @morganstanley @LBS @Columbia_Biz
LouisColumbus @LouisColumbus
30K Followers 28K Following Husband & Dad | LinkedIn Top Voice | Love to teach, travel & write | Writer & conference speaker on AI, cybersecurity, ERP, and zero trust | Love baseball
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Ann Handley @MarketingProfs
452K Followers 116K Following Head of Content at MarketingProfs, a marketing training company with a practical approach. WSJ bestselling author of 2 books. Everybody Writes 2 is out now!🥳
Nicolas Babin @Nicochan33
116K Followers 97K Following Key Opinion Leader #KOL, author, consultant & speaker on #AI, #5G, #digital #digitaltransformation, #ehealth, #gamification #sustainability RT # endorsement
Heidi Calderon @Sametgl21329646
27 Followers 356 Following Cut down on 80% of your workload with my top 1% virtual assistant team. 👉 https://t.co/J3P9sqw0md
C. ₿ryan🧧 @Clinton_G_Bryan
668 Followers 5K Following 👑 Husband & Father | 🥷🏾Combat Vet | 🌎 Traveler | 🔮 Serial Entrepreneur | 🔬 Inventor | 📚 Career Life Student | 👽 Sentient Being 🧧| 📖 Published Author.
Caitlin Nguyen @hcn
1K Followers 2K Following Champion of all things BRAND, #brandbuilding, #DigitalTransformation, #customerexperience, #tech. Addicted to global-mindedness & the beginner’s mindset.
Melissa Puls @pulsmelissa
428 Followers 278 Following @GoIvanti CMO, Second-generation CMO, Passionate about technology, innovation, data-driven marketing, and creating digital customer experiences. Proud mom of 3.
Shahzaib Shams @ShahzaibShams72
359 Followers 1K Following #DIGITALMARKETING #FRELANCE #SEO #GUESTPOST #BACKLINKSFORSEO #CONTENTWRITER I'm a specialist in SEO and Outreach. I've DA/DR 90+ & 100M+monthly traffic's sites
Kit Werbe @kitwerbe
1K Followers 5K Following #AnalystRelations @Genesys. #CX #EX #AI #CCaaS #SaaS. @Salesforce Pathfinder. Former journalist. IU Journalism/@IUMediaSchool grad. @WomensFundIndy.
Jason Sepanski @jsepanski
1K Followers 1K Following Delivering measured outcomes with AI-powered service management & operations. #itsm #itom #cx #customerexperience #experienceeconomy
Aizan @AizanTech
1K Followers 2K Following An idea-based company that helps you connect with your customers through intelligent cloud-communication tools. #AizanTechnologies #AizanCloud #CX #IVR
Trust Insights @TrustInsights
2K Followers 3K Following We light up your dark data with #AI #MachineLearning and #changemanagement. #managementconsulting #marketingconsulting
Sandra Jonas @SandraJ387101
46 Followers 149 Following
FirstHive @FirstHive
385 Followers 628 Following https://t.co/8uoTCKIaLC is a #CustomerDataPlatform that creates your customer identities from data collected over multiple touch points. #CDPforCX
Margaret Cranston @MargaretBiz
1K Followers 3K Following I like to share videos about #Entrepreneurs, #Entrepreneurship and #SmallBusiness.
Galo @QueQuieroSaber
24 Followers 318 Following
Hugo Harris @Hugo_Harris_
1K Followers 5K Following Global Head of eCommerce & Loyalty @cognizant | Advisor & Mentor to migrant entrepreneurs in Australia via Catalysr
Beat Eggli @egglibeat3
25 Followers 5K Following
Sam L. Niro @SamLNiro
72 Followers 259 Following Getting SaaSy with it in the 716 | Content Marketer & Former Graphic Designer | Meme Connoisseur
Mila D'Antonio @miladantonio
5K Followers 2K Following #Omdia Principal Analyst, #CustomerEngagement. Connects the dots on #CX. Rhymes with “Twyla”
Authority Guest Post @A_GuestPost
661 Followers 3K Following Authority Guest Post is a Whitelabel Link Building Agency. We help SEO experts, agencies and affiliate marketers scale their link building campaign faster.
Real Choiniere @RealChoiniere
212 Followers 747 Following hello je tweet pas trop tweets dire sorry 😐 to people hi tweets don't go I'm gone tweets for better tweets next tweets🤗🥳🥳🙃so passe good tweets good day✌️
🟣Tyler Cohen Wood @TylerCohenWood
9K Followers 6K Following Founder @Dark_Cryptonite; #CyberSecurity #Influencer; #podcast #Keynote Speaker; #Inventor #womenintech #eHealth #AI #ML #futuretech #healthtech
Jones Alice @0quh9x2rfhjxrwc
64 Followers 3K Following May the world continue to be lively, I wish I was still me.
Mandeep B 🚢 @mandeepmusings
73 Followers 1K Following Humanist, Family, Product leader, Strategist, Technologist and more chapter to follow...
Rod Mitchell @CXBunited
1K Followers 1K Following
Salauddin Islam @Salaudd23713016
134 Followers 469 Following My name is Md Salauddin Islam. I am a professional Social Media Marketing and Advertising expert. I am working for 3 years in this sector.
Rasel Siddiqe| "Russe.. @whtsuppbro
584 Followers 716 Following Product Marketing Lead @FluentSupportWP | @WPManageNinja On a journey to make #CustomerSupport and #CX simple for every business.
Collin Chris @Collin_estd1979
15 Followers 448 Following
Laura Habberstad @LauraHaB2B
10 Followers 62 Following #B2B #SocialMedia #Marketing Maestro * Passionate Entrepreneur * Facilitator of fun *local/global* 🤗
Abstrakt @abstrakt_ai
145 Followers 348 Following Transforming calls with AI and NLP. REAL-TIME call center platform.
David J Wing @djwing_wing
2K Followers 4K Following #b2binfluencermarketing & #socialmedia expert. Marketing Lead @wingdmarketing. #SaaS #DaaS #influencenow
Sunil Sethi @ColorzSunil
89 Followers 1K Following this is 1 life ... this is the only one .. so let's live it .
Kiran Varri @kiranvarri
1K Followers 3K Following 50km/5 Full Marathon YOUNG :) Student4Life, #COACH, #ToastMaster, #Trainer, #DigitalMarketer, #SixSigma #DesignThinking, #RevenueMgmt & #Hospitality student👨🌟
SKALE Today @MarketingSkale
154 Followers 1K Following We are a versatile marketing platform with a proven track record of helping thousands of Brick and Mortar businesses. We serve FMCGs, Malls, and Agencies.
Anita @celicarol25
79 Followers 272 Following WS&Company CFO Entrepreneur / Professional Woman Company
Chadni @chadnicse
116 Followers 922 Following Hello I'm Chadni I am a professional Web designer and Digital service provider. I help online business owners grow their income using Funnels and marketing. I'm
Maria Paula Mejia @mariapmejiag
49 Followers 308 Following
Karri Dennis @KarriMarketing
2K Followers 5K Following I'm passionate about #AffiliateMarketing building #SalesFunnels and #WebDevlopment and #WebsiteDesign. I share videos that help develop your #DigitalMarketing.
Aarron Spinley @aarronspinley
578 Followers 1K Following Market + customer strategy | Complex economics + tech | Researcher + writer + speaker | @ForbesCommCncl | Knows stuff. Knows nuffin.
Matt Lyles @MattLyles
730 Followers 939 Following Keynote speaker | CX consultant | host of the #simplebrandpodcast | I help you create loyal customers and loyal employees - all through the power of simplicity.
WowThanks.com @WowThanks_com
82 Followers 252 Following WowThanks - The Dynamic Employee Reward & Recognition Platform designed to motivate, inspire, engage, and WOW your employees. …https://t.co/BCvMOb8naO
Cattle Dog Digital @CattleDog_io
1K Followers 3K Following Pedigree tech-stack implementation across sales, marketing and finance - fast. We live and breathe #RevOps.
MUGARURA HABIB TOOKIE @HabibTookie
67 Followers 1K Following Take control of your mind and just meditate And let your soul just gravitate to the love So the whole world celebrate it.
ModumUp - Social Sell.. @ModumUpcom
351 Followers 1K Following Build your personal brand on social media and generate B2B leads. Boost B2B sales by broadcasting your expertise.
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Ronald van Loon @Ronald_vanLoon
326K Followers 171K Following Helping AI driven companies generate value•Top10Influencer #AI #BigData #DataScience #IoT #MachineLearning #Analytics #Cloud
Kirk Borne @KirkDBorne
448K Followers 6K Following Advisor to startups. Freelancer. Global Speaker. Founder @LeadershipData. Top influencer in #BigData #DataScience #AI #IoT #ML #B2B. PhD Astrophysics @Caltech
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
R “Ray” Wang 王�.. @rwang0
144K Followers 103K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
Brian Solis @briansolis
270K Followers 4K Following Head of Global Innovation, @ServiceNow | Futurist | 8x Best-Selling Author | Keynote Speaker | Digital Anthropologist | Other Socials @BrianSolis | X's are mine
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Jim Harris @JimHarris
257K Followers 125K Following #1 International Bestselling Author, Columnist & On Air: #AI & #Disruption #Innovation Decade of #DigitalTransformation https://t.co/ajQ38wLVeE
Holger Müller #NextG.. @holgermu
49K Followers 44K Following Travelling the globe as @ConstellationR Principal Analyst on Enterprise SW trends w focus on #NextGenApps and #FutureOfWork - cycling, soccer & volleyball geek
Tim Hughes 提姆·�.. @Timothy_Hughes
173K Followers 133K Following #1 Global #Socialselling Pioneer & Innovator, Speaker - CEO & Co-Founder of DLA Ignite - Global Digital Business Transformation Consultancy - Views are my Mum's
Nick Mehta @nrmehta
31K Followers 7K Following CEO @gainsighthq #customersuccess; family, football, philosophy, physics, fashion, Tay-Tay, The Boss. "I come back stronger than a 90s trend."
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Steve Keating @LeadToday
1.0M Followers 788K Following Improving the Sales Profession, Developing the Next Generation of Leaders. Subscribe to my videos for excellent life and leadership mentoring!
Rand Fishkin (follow .. @randfish
465K Followers 125 Following Co-founder https://t.co/UdbZdchYHD & https://t.co/hWzhpB4Sjz. Rarely on Twitter post-new-ownership. Follow https://t.co/7dqtGzKInf instead.
Ben Haines @bhaines0
9K Followers 7K Following Tech @HashiCorp Fmr CIO @ https://t.co/9ZWgDf1dYj https://t.co/R2WLv2FIyy https://t.co/1ZXAnQDllK Tech Investor 🇦🇺 🚲 #EDM #Jazz
Jeff Sheehan Author |.. @jeffsheehan
309K Followers 320K Following #SocialSelling #Marketing Pro #Speaker #Author #AI | #ChatGPT Authority #Toastmaster Luv Travel |Photog | 13.1 #ATL
AI @DeepLearn007
134K Followers 114K Following Imtiaz Adam CS #AI Postgrad |#Tech #MachineLearning #DeepLearning #fintech #DataScience #LLM Liberal |ESG #CleanTech| MBA alum @morganstanley @LBS @Columbia_Biz
LouisColumbus @LouisColumbus
30K Followers 28K Following Husband & Dad | LinkedIn Top Voice | Love to teach, travel & write | Writer & conference speaker on AI, cybersecurity, ERP, and zero trust | Love baseball
Neal Schaffer | ニ�.. @NealSchaffer
224K Followers 28K Following Fractional CMO | digital / social media / content / influencer marketing leader helping you build and grow your brand | Click the link for my newsletter 👇
Sheila McGee-Smith @McGeeSmith
15K Followers 2K Following Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.
Alvaro Delgado 🇺�.. @AlvaroDel_Gado
237 Followers 173 Following
Amy Roberge Coleman @amyeroberge
158 Followers 90 Following
Peter Graf @PeterGGraf
3K Followers 4 Following
Marylou Maco @mlmaco
8 Followers 11 Following
Rich @SMG_Rich
1K Followers 483 Following Vice-President and Editor-in-Chief for CMSWire, editor, lifehacker, technologist. Living the digital dream in sunny FLA.
Social Champ @SocialChampSays
15K Followers 1K Following Escape social nightmares with blissful social media management. You deserve the best!
TittiesNSuch.com - Bi.. @TittiesNSuch
10K Followers 675 Following Follow or visit https://t.co/lJ32thSLte for #boobs #tits #bigboobs #bigtits #busty #hugeboobs #curvy #flashing #publicflashing #publicnudity #housewife #MILF (NSFW)
Ginger Conlon @customeralchemy
4K Followers 769 Following Catalyzing change—in CX and marketing as thought leadership director at Genesys and as a personal trainer & goal coach at Fit Life Over 50
Elcenora Martinez @elcenora
218 Followers 145 Following SVP, Product Marketing, Cloud, Digital & AI @ Genesys. CX Enthusiast & AI Nerd. Tweets are my own.
Mark Burgess @mnburgess
13K Followers 10K Following CMO & Business School Prof | 2x Author, TEDx Speaker | PwC & McCann Alum
BEST EBONY PORN SITES.. @SEXOHOTVIDEO348
3K Followers 0 Following ➡ https://t.co/IqwdRqUaMz ⬅ Hi, my name is Joan 🔞
Keith Pearce @Pistolprce
2K Followers 1K Following Family man, @UFlorida fan. Marketing is my jam. Views are mine.
NICE CXone @NICECXone
9K Followers 3K Following With NICE, it’s never been easier for organizations of all sizes around the globe with the world’s #1 cloud customer experience platform for the contact center.
Sandra Haroutounian @sandharo
220 Followers 1K Following Mom of 2 @Clutch23Product Director of CX Lab & Transformation at @sagegroupplc since 2008 Passionate of CX, innovation, tech and here to knock down barriers
Jon Arnold @arnoldjon
7K Followers 2K Following Independent tech analyst/thought leader - focus on future of work, communications, collaboration and customer experience
Jim Whatton @WhattonJ
454 Followers 573 Following VP, Global Sales Engineering SuccessKPI | Executive Focused | Results Driven | Innovation Oriented | Experience As a Service
Jeffrey Schmitz @JeffreySchmitz4
631 Followers 676 Following Chief Marketing Officer Zebra Technologies
Yosniel Romero @YosnielRomero
331 Followers 584 Following Front-End Developer, #Copywriter, #SEO Specialist. #Writer on #Medium. I build modern websites, and help clients grow their business online. Proud Navy Veteran.
Genesys @Genesys
33K Followers 1K Following The #1 AI-powered experience orchestration platform delivering the future of CX. #GenesysCloud
journeyanalytics @JAPlatform
8 Followers 13 Following Data Platform for Journey Analytics Learn more here: https://t.co/LbLypOlnqv
Janhvi Purohit @janhvi_purohit
152 Followers 240 Following Digital Marketer | CX Enthusiast The more that you learn, the more places you’ll go. Managing: @Thecxinsights #CX #CustomerService #Growthmarketing
CXBuzz @CXBuzz1
56 Followers 32 Following The latest news, interviews, and expert opinions on #customerexperience (#CX).
Hank Brigman @TouchpointGuru
160 Followers 136 Following Differentiate & build competitive adv via CX & touchpoint strategy. Consult, Coach, Speak, Train, Best-Selling Author TOUCHPOiNT POWER. Golfer.
Paul Morris @mozzapp
318 Followers 403 Following CCXP certified CX professional, love F1, BTCC, Wigan Warriors, Badminton, live music, Theme Parks, Red Wine and Chocolate (cadburys of course)
Sarah Simon, CCXP @wonemifotor
9 Followers 13 Following Mountain Climber | Market Insights | Voice of Customer | Customer Experience | @Confirmit | Global , Harley Davidson, Music, Wine, Smiles, Life
John Gilbert @GilbertCCXP
29 Followers 18 Following NPS/Customer Experience consultant and program leader of the Customer Experience London Symposium; World traveler, cook, and learning Spanish.😀
Andrew Million, CCXP,.. @AndrewWMillion
18 Followers 39 Following Energetic and dynamic leader focused on making decisions based on data analysis and a clear strategy. Absolutely love baseball and kids are big soccer players.
David Shearon, CCXP @CX_Stories
35 Followers 17 Following CX stories are instructive. Head scratcher? Brilliant? I'll share to instruct, inform, and possibly provoke. Company names withheld intentionally. #cxstories
Kevin Schwake, CCXP @kevindoescx
68 Followers 93 Following Passionate about building better customer experiences. All opinions my own.
Izzat A. Husrieh, CCX.. @IzzatHusrieh
273 Followers 630 Following Passionate about exceptional customer experiences. Transforming businesses with data-driven insights & design thinking. Let's elevate CX. #CX #ServiceDesign
Jeremy Whyte, CCXP @jeremymwhyte
49 Followers 122 Following
Michael Manfredo @mmanfredo0528
339 Followers 289 Following Husband | Dad | Customer Experience (#CX) Specialist & Advocate | CCXP | Golf Enthusiast
Dave Seaton, CCXP @seatoncx
773 Followers 296 Following I help CX leaders create compelling customer journey maps
Kenichi NAKAYA, CCXP @Johane
487 Followers 649 Following CX Professional Consultant | Design Sprint | Design Thinking
Stephanie Le Rouzic, .. @SLeRouzic
3K Followers 3K Following Direction Générale, Stratégie, Expérience client (CX), Marketing, Digital, Innovation. Administratrice de sociétés. Coach de start-up. Executive MBA #CCXP
Michelle Batt #CCXP #.. @mishbatt
1K Followers 939 Following Integrating #CX, #EX, #dataanalytics & #tech to transform organizations & lives. Speaker, Advisor, Practical Insights; Patient/Family Advocate in spare time.
Paula Friedrich, CCXP @TechCX
179 Followers 182 Following Customer Insights @Airbnb Formerly @Twitter @Adobe @Microsoft. CX Empathy Mom #BlackLivesMatter & a little SciFi
Bot @kristineremer
1K Followers 0 Following
Hannah Foley CCXP @PocketRugby
698 Followers 2K Following Mother of 2 E's, rugby wife, sprockers, cheese lover 🧀! Head of Digital @WolseleyUK views my own👍
Tanya Fowler, CCXP @tan_fowl
874 Followers 2K Following CX and MarComm Leader who is a firm believer in being a lifelong student - why else are we on this planet?
Michael Poulin, CCXP @poulin
284 Followers 379 Following Certified #CCXP. Improving lives for customers and patients. #strategy, #branding, #gaming, #coaching, #fitness and having #fun all the while.
Aileen Day, CCXP 🤘 @AilsDay
2K Followers 2K Following 📣 of #CEHX | Listener | #CX Author - Advisor - Speaker | Twitch Affiliate | Sage Publications CX Case Study Series Editor |🎙 Host of 'The Value Driven Brand'
Jonathan Daniels CCXP @cxcentricglobal
550 Followers 600 Following #Author of The Customer Experience Playbook. Host of #cxcentricconversation and #CXBrussels #Cxdubai. Business consultant
Hemko van Wezel CCXP @vwezel
315 Followers 360 Following Customer experience director #cx #omnichannel #businessmodel #innovation | passionate about #people #brands #retail #technology #iot #sustainability & #digital
Experience Orchestration broken-down more tangibly than we've seen in the past. @Tony_Bates71 says it starts with @PointillistView, acquired in 2021 #GenesysSummit
.@elcenora presented a new @Genesys Cloud marketecture slide at #GenesysSummit
Significant growth in innovation, integrations and digital channels at Genesys #GenesysSummit
Customer journey analysis should start long before they call, text, or launch a bot. #GenesysSummit #CX
Pointillist contact center coming soon—bridges gaps between chat, voice and IVR #genesysSummit
Find out which customer journey analytics software delivers the greatest benefits for your customers and your business at #GITEXGLOBAL on October 10-14. Book now: visit.gitex.com/Visitor/Regist… #GITEX #CX #Dubai #GITEX2022 #GITEXDubai #TechWeek #InnovationZone #Dubai #CustomerJourney
Genesys has been recognized as a leader in The @forrester Wave™: Customer Journey Orchestration, Q2 2022 report. Learn how our predictive engagement & journey analytics capabilities enabled us to earn this placement all while helping organizations visualize and improve #CX.
Everything You Need to Know about Customer Journey Analytics genesys.com/blog/post/what… @Genesys #cx #custserv #custexp
@RutgersBSchool to teach Customer Journey Analytics 1WP Newark #MBA #digital #analytics
We’re doing everything we can to ensure the well-being of our @Genesys employees and contractors living and working in and around Ukraine. My thoughts are with the millions of innocent people living through this conflict.
Through case studies, stories of impact and a fascinating new framework for creating customer- employee centric experiences, @Tony_Bates71 and I demonstrate how leaders can disrupt industries with their exponential Empathy in Action™ Business Flywheel. amazon.com/gp/product/164…
Understanding Customer Journey Analytics – AdExchanger buff.ly/3EhaZMZ
Some great use cases of customer journey analytics. #CustomerExperience #customerjourney #Analytics
A data-driven mindset allows you to unlock insights into your #CX journey that applies to any industry. Whether you’re taking your first steps in #AI or are leading your industry, learn how to implement a composable platform to create business value. 🔗 gsys.cx/3DQvQ9o
RT @PointillistView: Your customers' journey don't begin and end with your product. It’s time for product owners to look beyond user experience to improve digital product experiences. buff.ly/31wxDn5
Top story: Webinar: 2021 State of Customer Journey Management and CX Measurement | Pointillist myjourney.pointillist.com/webinar-custom…, see more tweetedtimes.com/BradBennett?s=…
Join @DianeMagers, @ijgolding, @dgingiss and @MarketBuildr as they discuss new findings from this year's #JourneyManagement and #CXMeasurement report! Register now: bit.ly/36oJAd4
News: @MarketBuildr: '6 Ways to Make Sure Your #JourneyMapping Improves #CustomerExperience bit.ly/2kkycJx #CX #CEM ' , see more tweetedtimes.com/v/8731?s=tnp
When marketing and CX teams operate independently, rather than aligning their priorities and objectives, they risk frustrating customers with inconsistent, disjointed experiences. bit.ly/3wdFEaC via @pointillist #customerexperience
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