Half Time Orange @halftimeorange2
Helping teams reset around customer outcomes. Home of the CX Warrant of Fitness™, afree diagnostic for businesses serious about customer experience. Built in NZ halftimeorange.co.nz Auckland, New Zealand Joined May 2018-
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Every report from the CX Warrant of Fitness™ includes: •A maturity score across six CX dimensions •A spider chart showing where you’re strong and weak •Practical insights based on your answers •Suggested next steps htonz.questionpro.com/cxwofdiagnosti… #customerexperience #CXWOF
Short week? Still time to find out what your team really thinks. The best CX conversations often start with the differences no one knew existed: htonz.questionpro.com/cxwofdiagnosti… #CXLeadership #VoC #CustomerCentric #TeamAlignment #NZBusiness
Always open. Always free. 24/7, even over the long weekend. Take 10 minutes, reset the room, and bring your team back to customer outcomes: htonz.questionpro.com/cxwofdiagnosti… #CX #CustomerExperience #Leadership #ServiceDesign #NZBusiness
You don’t just get a score. You get a visual breakdown, tailored insight, and clear priorities. The CX Warrant of Fitness™ helps you focus your energy where it’ll actually shift outcomes. htonz.questionpro.com/cxwofdiagnosti… #CXWOF #custserv #CXstrategy
Most CX tools are built for big corporates with even bigger budgets. This one isn’t. The CX Warrant of Fitness™ is free, fast, and designed to help you make smarter CX decisions. Right now. htonz.questionpro.com/cxwofdiagnosti… #CXWOF #customerexperience #custserv #smemarket
Your team’s working hard. Your customers are trying to tell you something. The CX Warrant of Fitness™ helps you listen and act. Free, practical, and built for Kiwi businesses. htonz.questionpro.com/cxwofdiagnosti… #CX #customerinsight #CXWOF #nzsmallbiz
If you’re serious about retention and growth, CX can’t sit on the sidelines. Our free diagnostic helps you spot the gaps that are costing you. 10 minutes. Personalised report. Real insight. htonz.questionpro.com/cxwofdiagnosti… #customerexperience #CXWOF #nzbusiness #smemarket
You can’t improve customer experience if you don’t know where you’re starting from. The CX Warrant of Fitness™ is a free, 10-minute diagnostic that helps you get clear on your CX strengths and gaps. htonz.questionpro.com/cxwofdiagnosti… #CXWOF #custserv #CX #leadership #nzsmallbiz
You don’t just get a score. You get a visual breakdown, tailored insight, and clear priorities. The CX Warrant of Fitness™ helps you focus your energy where it’ll actually shift outcomes. htonz.questionpro.com/cxwofdiagnosti… #CXWOF #custserv #CXstrategy
These days your unhappy customers don’t merely tell “up to ten people” what they think of your brand. They create a parody account…
Look we're reasonable. We know times are tough for renters. Which is why we're willing to accept payment in the form of blood sacrifice.
“I believe we can stumble upon success, but I also believe that we are more likely to succeed if we adopt a mindset of success and systematically act from that...” TonyBodoh.com #innovation #customerservice
Question: Could consumer companies do anything less customer-centric than posting record profits during an escalating cost of living crisis?
“At the highest level, every customer experience can be evaluated on this spectrum: Did it feel like a loss, did it feel as expected, or did it feel like a gain...” TonyBodoh.com #business #employeeexperience
Employees are empowered when they realize that their micro-moment of kindness can change a person’s life, and as a result, alter the trajectory of human history. TonyBodoh.com #startup #marketing
Visited shop, all staff unmasked. I was using protection so carried on with sale. (Have you seen petrol prices?) But this once loyal customer won’t go there again. Just because you make the sale, does not mean your customer’s happy. Predicting their sales will decelerate. 😕
What an absolute honour to have been on your show, Steve. And what an incredibly rich conversation we had about CX. ❤️💯🙏
New on the #SceinceOfCX Podcast Menu? Making Everything About the Customer w/@BrentonWebber of @halftimeorange2. Awesome episode. Take a listen here: ow.ly/Jlix50G7T0V Don’t forget to smash that subscribe button. #CX, #CustServ, #CustExp, #StevePappas, #Podcast, #Strategy
New on the #SceinceOfCX Podcast Menu? Making Everything About the Customer w/@BrentonWebber of @halftimeorange2. Awesome episode. Take a listen here: ow.ly/Jlix50G7T0V Don’t forget to smash that subscribe button. #CX, #CustServ, #CustExp, #StevePappas, #Podcast, #Strategy
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