Tony Bodoh@TonyBodoh
Strategy Architect: Empowering Companies to Transform, Innovate, and Enrich the Human Experience Globally transformationalcx.com Nashville, TN Joined August 2008-
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Customers who are present in the moment are more likely to have amazing experience. TonyBodoh.com #startup #marketing
“There is one thing that is more powerful than any others in determining your level of success. How you use it determines if you will fail, will be mediocre, or...” TonyBodoh.com #business #customerexperience
“When you do more than your customers or employees expect, while not expecting anything in return for the abundance, you will inspire gratitude and loyalty.” TonyBodoh.com #innovation #leadership
5-star customer reviews rely on a company masterfully executing just a handful of micro-moments of experiences. TonyBodoh.com #startup #marketing
Much is said about innovating to differentiate. Yet, few realize that it is by courageously helping the customer create a unique self-identity that they... TonyBodoh.com #business #customerexperience
When customers give an ‘above average’ rating, they are indicating that they received more than they expected for the price. If you study what they write about... TonyBodoh.com #startup #marketing
“When I started working as an analyst in a direct marketing company 20 years ago, I was appalled that we only had a 1-2% conversion rate. How could we think we...” TonyBodoh.com #business #customerexperience
Disrupting your competitors will not come from seeing what they are doing to advance customer experiences. You must look outside your industry at other great... TonyBodoh.com #innovation #customerservice
If you don’t capture your prospect’s attention in this moment, you’ve wasted it. It is a non-renewable resource that is depleted from moment to moment. It... TonyBodoh.com #startup #marketing
The companies that top the charts with the most 5-star customer reviews are those who consistently do more than they promise in an excellent manner. TonyBodoh.com #business #customerexperience
Customer experiences have the power and the potential to change the world. These experiences can alter a customer’s memories of the past... TonyBodoh.com #startup #marketing
“When measuring customer retention, you must determine which customers left because you didn’t have a path for them to grow with you.” TonyBodoh.com #business #employeeexperience
Customer experience leadership requires the courage to disrupt and to do things that appear illogical to most people. TonyBodoh.com #innovation #leadership
“Companies that rely on positive emotions as the way to earn customer loyalty fall into the trap of fighting against the hedonic treadmill. Customers’...” TonyBodoh.com #startup #marketing
“Does your company guide customers through a series of experiences that help them learn, grow and achieve their aspirations and goals? If so, you may have a...” TonyBodoh.com #business #employeeexperience
Your self image is the silent majority partner in your life and in your business. It dictates nearly all of your decisions and is the cause for your success or failure. TonyBodoh.com #startup #entrepreneur
“In the Transformation Economy the customer is the raw material that transforms through experiences into the finished product.” TonyBodoh.com #business #employeeexperience
“The five micro-moment experiences that transform your customers and help them thrive are positive emotions, engagement, relationships, meaning and achievement...” TonyBodoh.com #innovation #customerservice
“The emotions your customers feel as they tell their story become viral as others hear or read the story and embody these same emotions.” TonyBodoh.com #startup #entrepreneur
“We use our imagination to transport ourselves into a future moment that does not yet exist. We imagine what might be possible and how we would feel if it did...” TonyBodoh.com #business #employeeexperience
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1K Followers 310 Following Advancing and Shaping AI & ML | Perception Researcher | Deepening Mathematical Foundations | Founder of Perceptive Focus | Partner Stack ACC | @USC AlumThis connects to the concept of nature or prakruthi in India. We are nature, learning about nature, to effectively channel it to transform, the nature of nature itself. We need more stakeholder awareness & actionable staking so that we know how to affect our values & stake.
This connects to the concept of nature or prakruthi in India. We are nature, learning about nature, to effectively channel it to transform, the nature of nature itself. We need more stakeholder awareness & actionable staking so that we know how to affect our values & stake.
#CustomerNeeds #StakeholderAwareness Define market supply & demand for your niche & define ur stake Market converges on robust solutions that addresses their problems & customizes the market needs to the product by purposeful demand Make the #Customer Content #ContentStrategy
#CustomerNeeds #StakeholderAwareness Define market supply & demand for your niche & define ur stake Market converges on robust solutions that addresses their problems & customizes the market needs to the product by purposeful demand Make the #Customer Content #ContentStrategy https://t.co/sO3dl8USqf
@TonyBodoh is a true thought leaders. In India, Gurus are the ultimate thought leaders revered for their wisdom and understanding of the world and the fundamental truths and realities Shoutout to my #TwitterGuru who provides motivation with each new tweet that pushes me forward
@TonyBodoh is a true thought leaders. In India, Gurus are the ultimate thought leaders revered for their wisdom and understanding of the world and the fundamental truths and realities Shoutout to my #TwitterGuru who provides motivation with each new tweet that pushes me forward https://t.co/oXYxFoR689
Customer experience and satisfaction is about relating to the humanity Products that meet user needs always feels like a quality solution People want to outsource their creation, but also further expect the money they paid to make the products effectively to make them happy.
Customer experience and satisfaction is about relating to the humanity Products that meet user needs always feels like a quality solution People want to outsource their creation, but also further expect the money they paid to make the products effectively to make them happy. https://t.co/6IhgvRvBVi
Thoughts getting deep and grounded. People adding layers of perspectives @TonyBodoh @DaveMeier @om_kundu @JoshMHellman @XaevrM @HeywoodJab77561 adding seeds of new green sustainable thoughts of medicinal herbs x.com/i/spaces/1YpJk…
WHAT A SESSION 🔥⬆️⚙️ Shout-out to the incredible speakers that made I.T.T. #8 FANTASTIC 👏🏼🫡 @DaveMeier @XaevrM @TonyBodoh @VairagyaSadhana @willdrakus1 @om_kundu @DareeseDevelops @HeywoodJab77561 @_wabily So much value packed into 4 hours💎💎 👇🏼👇🏼👇🏼 x.com/i/spaces/1YpJk…
Focus Drivers: Work the way your mind does. 🧵 Divide tasks into 4 mental modes: • Park (rest & recharge) • Off-Road (gain knowledge) • Sports (apply knowledge) • Eco (low-effort) The result? Less stress, more clarity, and greater capacity for what truly matters.
@JoshMHellman If you can back it up you should talk it up @willdrakus1
@JoshMHellman If there are AI tools you can leverage, I would recommend it. Automated CRMs using LLMs to set the KPIs based on your use case. Also, if the market isn't producing the revenue and profit you would like, and you have tried all that, it is probably time to rebrand or add new… x.com/i/web/status/1…
@JoshMHellman I understand both sides of the scenario, but it's important to face the facts - people are naturally drawn to things that benefit them in some way. Even if a product or service is of high quality, if it doesn't meet their needs or desires, they simply won't be interested.… x.com/i/web/status/1…
@TonyBodoh Building deeper relationships with your team is crucial in any #startup. The decision to forgive or seek forgiveness can create a positive environment and strengthen bonds. #leadership #teambuilding
@TonyBodoh This has to be coupled with the right kind of culture to ensure the team stays strong.
@TonyBodoh Come share your insights on how to keep customers at the Innovators Think Tank as a speaker! x.com/i/spaces/1nAJE…
We are heartbroken to have had to say goodbye to Truman today after his many faithful years at our side. He brought such laughter and mischief to our lives amid all that swirled around us. We miss him already.
Very true @TonyBodoh and with market places this over crowded "ok" will not survive for long
Very true @TonyBodoh and with market places this over crowded "ok" will not survive for long
@TonyBodoh @Inc published an article on Gen Z preferences for experiences over product.