glance @glancenetworks
Ready to take the distance out of digital? Enable real human connections in your digital space. #CX #CustomerService #CallCenter #Cobrowse glance.cx Wakefield, MA Joined October 2008-
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According to a Forrester report, only 26% of US online adults say that their #insurer’s #CX meets their expectations. So what can insurers do to change those statistics? The key lies in understanding and embracing the human side of the equation: hubs.la/Q02tZxv40
🌎 Happy #EarthDay! At Glance, we strive to minimize our carbon footprint by embracing eco-friendly practices in our daily operations. Let’s continue working together to protect our planet for future generations. hubs.ly/Q02tC6p_0 #LifeAtGlance
#DigitalTransformation is reshaping customer interactions, and it’s essential for #banks to strike the right balance between technology and human touch. This is where #GuidedCX emerges as a game-changer. Here's what you need to know: hubs.la/Q02tmK5l0 #DigitalBanking
We are proud to announce our strategic partnership with comprehensive #EnterpriseServices provider, @EDCI_IT! Together, we aim to redefine industry standards and drive impactful innovations. Learn more: hubs.la/Q02t7-Ph0
Curious how Glance Guided CX works with @Genesys Cloud? You’ll see why Glance is the top choice for future-forward organizations that are balancing AI with human connection in our live demo on May 22nd. Register today: hubs.la/Q02t2Fdr0
It's #TaxDay! We're proud to empower industry leaders like @Intuit with innovative solutions for seamless #CustomerExperiences. Check out how Intuit leverages Glance to streamline its operations and elevate the customer journey: hubs.la/Q02sSRsJ0
At the most critical moments, your customers want non-programmed empathy and guidance. That points to the need for #GuidedCX, but can you afford to adopt it? A recent @forrester Study proves you can’t afford NOT to: hubs.la/Q02sJc6c0
We're excited to be a part of @Genesys Xperience24 May 13-15 in Denver, Colorado. Get future ready now and learn how AI-powered experience orchestration can help you break away from the competition. Register now and join us! hubs.la/Q02szjVY0 #Xperience24 #GuidedCX
With the rise of #Fintech companies offering #DigitalBanking solutions, traditional banks are under pressure to adapt their strategies. As a result, top banks are turning to advanced technologies like #AI: hubs.la/Q02sr34x0
95% of #ContactCenter supervisors believe their agents will have to handle complex customer inquiries in the future. How do contact centers prepare for this? #AI. Find more in @cxdive: hubs.la/Q02shG8Y0
Don't miss out! 🚨 Glance is the highest-rated #cobrowse solution in the @salesforce #AppExchange, and we'd love to show you why. Join us TOMORROW for an exclusive look. Register now: hubs.la/Q02s5Bml0 #GuidedCX
Navigating the world of #DigitalBanking can feel like a solo journey. DIY #bankingSolutions offer freedom, but what happens when you need a helping hand? Enter DIT (Do It Together) #banking — the perfect blend of independence and personalized support: hubs.la/Q02rJBSH0
.@salesforce users build deeper trust with their customers, solve their problems faster, and train them more effectively with the power of human connections to their #DigitalCustomer journeys. See how Glance #GuidedCX works with Salesforce on April 9: hubs.la/Q02rxJP60
In a world where digital interactions can feel impersonal, we're all about infusing them with the warmth & authenticity of real-life connections. Through our innovative solutions, we aim to remove the "fooling" out of digital interactions, making them more meaningful & engaging.
.@salesforce users build deeper trust with their customers by adding the power of human connections to their digital customer journeys. Join us on April 9th for an exclusive look: hubs.la/Q02r8WPc0 #GuidedCX #AppExchange #Cobrowse
With #PredictiveAI, CX providers can proactively identify potential issues and resolve them in real-time — enhancing interactions and solving problems before they become headaches. hubs.la/Q02r5gHk0 #GuidedCX
Passionate about mobile development and fostering exceptional developer experiences? Join the Glance team as a Technical #ProductManager for our #MobileSDK! 🚀 Apply today: hubs.la/Q02qXCNm0 #GuidedCX #NowHiring #BostonTech
Come see us April 24-26 in Phoenix, AZ at the CCW for BFSI Exchange for a unique opportunity to gain insight on emerging technologies. Learn more: hubs.la/Q02qqxzr0
Did you know that Glance is the highest-rated #cobrowse solution in the @salesforce #AppExchange? We'd love to show you why. Join us on April 9th for an exclusive look. Register for the live demo today: hubs.la/Q02qgh-J0 #GuidedCX
Let’s explore how banks can leverage #AI and analytics to reimagine customer engagement and create meaningful connections that transcend traditional banking boundaries: hubs.la/Q02q8MQQ0 #FinServ #DigitalBanking #GuidedCX
🇺🇦Evan Kirstel .. @EvanKirstel
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8K Followers 46 Following Tech Writer at Large | Byline @GeekflareHQ @smallbiztrends @MUO_Official | Have news/tips to help small business owners succeed? Click https://t.co/QW3hH33izU@glancenetworks helps transforms digital experiences for retail customers. Learn how. sforce.co/3GXqDRv
Thinking about adding some cutting-edge tech to your CX tools in 2023? Here are some words of caution: bit.ly/3Vx9rHp @glancenetworks
Guided CX brings together the best of digital and human customer experience at the right moment. Here's how it works for financial organizations: bit.ly/3gDo1yp @glancenetworks
By adopting #CX #analytics, #CustomerSatisfaction will improve. Download the infographic, created by @Metrigy, to learn how to leverage the power of CX analytics and improve customer satisfaction. hubs.la/Q01hBcPM0 | #DataAnalytics #GuidedCX @glancenetworks
Our new partner, @glancenetworks' guided CX solutions, paired with our products like #AgentX, remove's friction from the customer journey resulting in a new level of #CX. bit.ly/3wOsqDA
The best #onboarding now caters to the individual needs and preferences of users. Come along as we explain each onboarding stage and how you can effectively track your onboarding process. hubs.la/Q01jCTZM0 | #CX @glancenetworks
Soooooooo excited for this!
#DEI is more than just good hiring practices; it’s about building products and services with your #diverse customer base in mind and being #inclusive in your marketing. Find out more in our webinar hosted by @dgingiss and @SaaSy_Sistah! Register now! hubs.la/Q01kLbjB0 | #CX
.@teamhgs partners with @glancenetworks for guided Customer Experience and digital collaboration & co-browsing with customers #CX #CXServices @NHInsight hgs.cx/partner-releas…
Welcome, Sareth!
Please join us in welcoming Sareth Kang, Engagement Manager. We’re excited to have you on the Glance team, Sareth! | #GlanceNetworks #LifeAtGlance #BostonTech
Check out Verint's new webinar: The Back Office & Branch: Key Contributors to Differentiated CX financialbrand.co/3PzkFZ5
Want to deliver great customer experience? Make sure your agent experience is solid, too. bit.ly/3NfkBfk @glancenetworks
Congratulations @glancenetworks on making the 2022 #CRM Top 100 Companies in Customer Service, Marketing, and Sales list! ow.ly/JIu230snaqR
Congratulations @glancenetworks on making the 2022 #CRM Top 100 Companies in Customer Service, Marketing, and Sales list! ow.ly/w94l30snagG
Congratulations @glancenetworks on making the 2022 #CRM Top 100 Companies in Customer Service, Marketing, and Sales list! ow.ly/3lvC30snabS
Congratulations @glancenetworks on making the 2022 #CRM Top 100 Companies in Customer Service, Marketing, and Sales list! ow.ly/3xM230sn9Tf
Congratulations @glancenetworks on making the 2022 #CRM Top 100 Companies in Customer Service, Marketing, and Sales list! ow.ly/UexN30sna8o
72% of brand loyal customers will move on after only one bad experience. But bad happens. How well do your communications preserve relationships? bit.ly/3NEnQx6 via @glancenetworks #engagement #empathy #customerexperience
Customer experience mapping can illuminating - or limiting. bit.ly/3xNjzSh @glancenetworks
Thanks for sharing this, @glancenetworks!
#CX expert @dgingiss discusses the challenges of customer interactions, technology limitations, and the possible future of the metaverse with @CXM_Today. Find the full article here: bit.ly/39ofXhr | #CustomerExperience
82% of consumers feel the need for more human interaction in their digital experience. Are you meeting that need? bit.ly/3I2Kddq @glancenetworks