Damien Dup @ddu17
Customer Experience Expert, still happy sharing about #cx #custserv #customercare #experienceclient. Paris, France Joined January 2012-
Tweets7K
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Following93
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Au service client, une ressource pas préparée ni équipée est une ressource desarmée. #experienceclient #serviceclient
« Les logiciels les plus simples sont, en pratique, les moins bien codés. » ~ Loi de Bram
Pourquoi tu m’appelles usager alors que j’m’appelle client ? #relationclient buff.ly/2W9hYT7
Why Smart Companies See Customer Experience as the Prime Differentiator, and How They Do It. #cx buff.ly/2B4xsSn
« Revolve your world around the customer and more customers will revolve around you. » ~ Heather Williams
How @Buffer Offers Great Customer Service. #custserv buff.ly/2E7DjD0 via @LiveChat
5 Ways to Retain Your Customer Support Staff. #custserv buff.ly/2k3yZzc via @Kayako
Les règles pour un SAV efficace : quels sont les conseils à suivre ? #serviceclient #experienceclient paper.li/e-1484125168?r…
« Success is not final, failure is not fatal: it is the courage to continue that counts. » ~ Winston Churchill
7 Customer Support Tactics to Increase Sales and Make Your Customers Happier. buff.ly/2RFRULT #custserv #techsupport
« In customer service you have the power to make someone’s day. Never take that responsibility and opportunity lightly! » ~ @jtwatkin
Recueil des bonnes et mauvaises pratiques en gestion de la relation client. #relationclient #serviceclient buff.ly/1Nc5csw
How to calculate service level. buff.ly/1wyc2NU
« If you have the confidence to speak with people, you can solve their problems. » ~ Steven Lowell
6 Ways to Establish a Winning Customer Service Culture. #custserv cxservice360.com/?p=7167 via @service360blog
Customer Experience vs. Customer Service vs. Customer Care. #cx buff.ly/2SQLOJm
Dans sa quête le client a toujours besoin d'une aide providentielle. #experienceclient #relationclient
7 Great Examples of Help Centers We Love. #custserv #cx hubs.ly/H0bJx770 via @Kayako
Pourquoi le service client, c'est merveilleux. #serviceclient buff.ly/2Njtb30
« Truth builds trust. It's a customer-focused leadership essential. » ~ @marilynsuttle
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
Evan Kirstel #B2B #Te... @EvanKirstel
378K Followers 311K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
Anthony Rochand @AnthonyRochand
39K Followers 5K Following CEO @lesexpertsduweb 8000+personnes formées #SocialMedia #ComPublique | Créateur B2B ✍ | Expert #IA #SocialListening | Top Creator Digital Marketing France
LeslieO @LeslieO
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Marsha Collier @MarshaCollier
219K Followers 67K Following NYT Bestselling eBay/Tech Author (1M+ sold) • Android, Social Media, Host X #CustServ chat • 1500+ episodes 🎧 #TechRadio – All networks • Geek out 🚀
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Magali Michel 🍊�... @MagaliMichel_
1K Followers 3K Following Je parle de #lifeatOrange mais pas que. Mes posts, sérieux ou 😁, n'engagent que moi. Ouvrez mon message 📌 et faites des #dondesang, c'est important ! ❤️
Anna MOUNIER @annamoon_92
1K Followers 798 Following Team Editions du Mont-Blanc - Catherine Destivelle📚 🧗🏔️.
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #followership, #circularity, social impact, and #darkpatterns.
Greg Ortbach @GregOrtbach
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Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
CX Update @CXupdate
6K Followers 5K Following Customer Experience Update: insights your peers are reading. We bring together the best content on #CX from the widest variety of industry thought leaders.
Jérôme MONANGE @JeromeMONANGE
11K Followers 4K Following #TopRetailExpert 2026 #marketing #communication Conseil ➡️#LabLUXURYandRETAIL #luxe #FutureofRetail #influence B2B @LaBrigadeDuWeb Ambassadeur @VivaTech 2026
Nav Thethi | TNT4 @TheNavThethi
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Antonio Grasso @antgrasso
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CX-Excellence / Micha... @CxExcellence
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Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
Catia Da Costa 🎉 @CatiaDaCosta6
303 Followers 362 Following RRH #HR #RessourcesHumaines #formation #rhquivousveutdubien 😉#telecom
AudioCodes @AudioCodes
7K Followers 5K Following We deliver AI-driven solutions that enable future-ready enterprises to modernize voice, optimize CX and transform interactions into business intelligence.
unfuckingyourcx @unfuckingyourcx
4 Followers 154 Following Your NPS is a liar. Your CX strategy is a vanity project. We’re here to unf*ck it. | Newsletter. Podcast. Frameworks that drive revenue.
Mitosis Marketing Hub... @mitosismar10606
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EudoraWard @D0btL5Cms12sJ8C
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Rinasee @RinaseetAnbk
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EvangelineDubois🇺�... @evangel06925521
381 Followers 850 Following Don't set limits for yourself. There are no limits in the workplace. Minimalism is the ultimate beauty. Use minimal decoration to create the best quality of lif
Uncle Cri🅿️’to... @BlkDeveloper
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Zefi.ai @Zefi_ai
81 Followers 129 Following Product teams Powerhouse ⚡ craft products customers will strive for 🙌
Odin CX Consultancy @cx_odin
146 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
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Customer Management P... @CMPUpdates
79 Followers 286 Following The present and future of Customer Experience lives here. Host, @custcontactweek + @cmpinnovation
Sosee @Sosee1713831
4 Followers 433 Following The spring water is tinkling, the breeze is like water, the white clouds are dotted, and the blue sky is like washing.
VoiSpark | Next-Gen A... @VoiSpark
419 Followers 2K Following Voispark is the next-generation AI voice platform that consolidates top voice engines (like 11Labs, Sesame, and more) into a single, seamless workflow.
Jonathan KAM ☁️ @JonathanKam_
3K Followers 3K Following Co fondateur de @botmind_io Améliorer l' #ExperienceClient dans l' #ecommerce 👉 https://t.co/u2K06ifYlI || ex @oracle ex @criteo || Workshop @MBADMB et @INSEADlaunchpad
Atento México @AtentoMexico
1K Followers 643 Following Proveedor de soluciones de experiencia al cliente.
Lilit Vardanyan @LilitBDR
595 Followers 495 Following Passionate CX enthusiast/ BDR. (Customer Engagement | CX | Global Call Centers/BPO)
moha med @MedMohamed123
15 Followers 308 Following
BigMsgBox @bigmsgbox
1K Followers 1K Following The official Twitter account of BigMsgBox, a customer engagement solution for your business.
Avaya @Avaya
37K Followers 5K Following Avaya cares about connection: we help global organizations transform contact centers from a surface-level interaction tool to a center for customer connection.
Caoimhín Odhiambo @Caoimhinv
141 Followers 5K Following Convivial Raconteur | Cinephile | Logophile + Chronic Logolepsy | Multipotential | Epistemophile | Bibliophile | Psychology | PPE | History
susie @abdillahusain
300 Followers 4K Following I am The Oaks Cellars Pte Ltd - shareholder, I also invest in real estate,
Anica Soder @Ava98745983
88 Followers 530 Following The most beautiful things found in the examination of our mysticism are art, science, and friendship ❤️❤️❤️❤️❤️~ (Albert Einstein)
Proponisi @ProponisiCX
100 Followers 257 Following #1 Contact Center Software for Training, Coaching, & Engagement
David Mandel "Super A... @MandelAngel
27K Followers 25K Following Managing Partner @emerging_v_c #Emerging #Tech "Super Angel" #investor. Invested in over 500 #startups. Follow me for insights on the tech startup ecosystem.
Dan Hill, PhD "The Fa... @EmotionsWizard
652 Followers 3K Following Specialize in emotions, facial expressions and personality traits. Speaker, Author, Host of "Dan Hill's EQ Spotlight" on the New Books Network (NBN).
Disruptive Tech News @DTN_DTA
4K Followers 5K Following Disruptive Tech News (https://t.co/IODtPpv6oZ) is a leading source of enterprise technology-related news.
Yves Mulkers @YvesMulkers
99K Followers 77K Following Data DJ │ AI & Data intelligence from 200K+ sources │ Daily signals → https://t.co/IKxe8yyr6D │ 7wData founder
Rasel Siddiqe| Russel @whtsuppbro
724 Followers 932 Following Product Marketing Lead | @WPManageNinja
Rod Mitchell @CXBunited
2K Followers 2K Following
StartingPoint AI @StartingPointAI
1K Followers 2K Following Workflow management software for professional and shared services teams. Become more efficient, transparent, and productive with workflows and AI
kemi sheba @keskysheba
470 Followers 319 Following Customer Service Professional| Inspirational Speaker|Motivational Advocate| I help companies with customer satisfaction,reduce churn rate and increase revenue.
Molly King @Social_Molly
15K Followers 7K Following #GenZ born into the #Digital age, just trying to find my way. #Marketing #SocialMedia #AR #VR #Gamer
Knowledge Rhino @KnowledgeRhino
31 Followers 121 Following Increasing contact center performance through data and speech analytics
Kiran Varri @kiranvarri
1K Followers 3K Following 50km/5 Full Marathon YOUNG :) Student4Life, #COACH, #ToastMaster, #Trainer, #DigitalMarketer, #SixSigma #DesignThinking, #RevenueMgmt & #Hospitality student👨🌟
Kenichi Nakaya, CCXP @kenichi_nakaya
35 Followers 119 Following working at Qualtrics, Principal XM Scientist CX
Aizan @AizanTech
1K Followers 2K Following An idea-based company that helps you connect with your customers through intelligent cloud-communication tools. #AizanTechnologies #AizanCloud #CX #IVR
Engage Customer @EngageCustomer
4K Followers 3K Following Organisations need to be where their customers are. They need to take a more holistic view of them across all channels; offline, online, social and mobile
Glassbox @GlassboxDigital
2K Followers 676 Following AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online.
Delz(Customer guy)⚡... @JosephAAyodele
596 Followers 771 Following Certified Customer Success Manager(CCSM) Level-1||Certified Salesforce Professional ll Bitcoin Customer Success ManagerII
The CX Lead @CxLead
156 Followers 129 Following We're a CX publication and professional community on a mission to create and design people-first experiences.
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/1s3CrrfhcV
Ascendr @Ascendr_CSM
58 Followers 644 Following Customer onboarding and Project management platform 💪 Resources to empower Customer Success - Templates and examples 📚 - Mentoring, advice and guidance 🏁
ActioHX @_ActioHX
331 Followers 1K Following We specialize in optimizing the Human Experience by providing insights, recommendations, intelligent automation, and cognitive self-assist capabilities.
Shep Hyken @Hyken
105K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
Evan Kirstel #B2B #Te... @EvanKirstel
378K Followers 311K Following TV host, Podcaster, Tech influencer, content creator, Industry Expert w/600K followers, focus on #Enterprise 💻 #Cloud ☁️#5G 📡#AI 🤖#Telecom ☎️ 🔑 #Cybersec
LeslieO @LeslieO
6K Followers 5K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Marsha Collier @MarshaCollier
219K Followers 67K Following NYT Bestselling eBay/Tech Author (1M+ sold) • Android, Social Media, Host X #CustServ chat • 1500+ episodes 🎧 #TechRadio – All networks • Geek out 🚀
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #followership, #circularity, social impact, and #darkpatterns.
Greg Ortbach @GregOrtbach
6K Followers 4K Following Musician and CX Catalyst in #LdnOnt 🇨🇦 Co-host of #CustServ chat Tues @ 9:00 PM EST w/ @MarshaCollier. I’m passionate about CX, tech, marketing, & business.
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
R “Ray” Wang 王�... @rwang0
145K Followers 101K Following @ConstellationR #CEO @DisrupTVShow 2X BestSelling Author @HarvardBiz Keynoter #Futurist Provocateur #EDM #DJ #Foodie #SVLife #TaiwaneseAm🇹🇼🇺🇸
Nav Thethi | TNT4 @TheNavThethi
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Debra Bentson DBA @theccdoctor
810 Followers 249 Following My opinions are mine. I'm the WFM Humanitarian and a Dirt Track Woman. I work and play, laugh loud and often, am safe and strong, and live on my own terms.
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2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
Thierry Spencer @ThierrySpencer
7K Followers 1K Following Auteur du blog #Sensduclient Conférencier #relationclient #experienceclient #tendancesclient 30 ans d'expérience. Ma passion : les belles histoires.
David Mandel "Super A... @MandelAngel
27K Followers 25K Following Managing Partner @emerging_v_c #Emerging #Tech "Super Angel" #investor. Invested in over 500 #startups. Follow me for insights on the tech startup ecosystem.
Luke Jamieson @LukeCXEX
877 Followers 1K Following Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctr
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174 Followers 472 Following Publico conteúdo no Mundo CX para ajudar você a desenvolver o seu aprendizado sobre experiência do cliente. Assine a newsletter aqui - https://t.co/Sg87Ix6Lhg
The Call Center Coach... @thecallcenterc1
86 Followers 189 Following I’m a husband, a father, a consultant, a practicer of Stoic Philosophy all while rabidly routing for the Oregon Ducks and the Colorado Avalanche.
Jo Simcox @jo_simcox
356 Followers 397 Following Head of Customer Experience at Community Housing. Sometime runner. Owner of 2 daft hounds. Part time student. All views are my own
blueapple @theblueapple
346 Followers 486 Following
Risto | Tracardi @tracardi
334 Followers 546 Following Indie Hacker | ⭐️ hacking TRACARDI - Open Source Customer Data Platform. #nocode #ecommerce #opensource #customerexperience #CX #headless #cdp
🌍 Remote Work Acad... @remote_work_io
10K Followers 1 Following Remote Work tips & best practises. Writing daily tweets, threads and weekly articles. Follow us on this journey 🚀 ➡️ Remote Work Newsletter. Join for FREE 👇
YourCXGuy 🎯 CXhub.... @YourCXGuy
38 Followers 54 Following I help Small Business around the world to boost their Customer Experience and increase revenue. | Dropping WEEKLY knowledge bombs about CX management 🎯
Brohawk Solutions - M... @BrohawkSolution
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Customer Service vs C... @BookCustomer
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832 Followers 795 Following Product management 🚀 startups 🫶 respect restraints while appreciating the possibilities 🧘 our life is what our thoughts make it 🌤
James L H Bartlett @jameslhbartlett
82K Followers 16K Following I enjoy business, innovation, life-long learning & to #ChangeTheWorld to help others. Entrepreneur, interim CxO, investor, adventurer, thinker & do-er. NO DMs!
Ben Ortega @5Tacos
2K Followers 4K Following Father to ❤️❤️❤️. I am in #service to others. My vices are #AI #Sales #LowestCode #ConversationAI #Humans #SWBionics Thoughts & shares are mine 🌮🌮🌮🌮🌮
CustomerStart @customer_start
499 Followers 398 Following Putting the Customer at the Start of your Strategic Thinking - Customer Experience training and consultancy by internationally renowned CX specialists
Manasee Shiralli 🐢... @ManaseeShiralli
323 Followers 814 Following CEO’s Office @1FinanceHQ. Tweets are personal, not recommendations
HubSpot France @HubSpotFrance
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Jean-Yves CAYUELA @jycayuela
3K Followers 4K Following Je t’aide à créer ton 2ᵉ job sans quitter le 1er | 1 h par jour suffit pour générer jusqu’à +30 % de revenus en plus| Réserve ton audit : https://t.co/LdL9TRzrZA
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The CX Lead @CxLead
156 Followers 129 Following We're a CX publication and professional community on a mission to create and design people-first experiences.
Engage Customer @EngageCustomer
4K Followers 3K Following Organisations need to be where their customers are. They need to take a more holistic view of them across all channels; offline, online, social and mobile
Aileen Day, CCXP 🤘 @AilsDay
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Steve Keating @LeadToday
994K Followers 767K Following Developing the Next Generation of Leaders. If you appreciate my efforts on X you can buy my next Diet Coke at https://t.co/ylaaI9WNPK
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
Annette Franz, CCXP @annettefranz
25K Followers 16K Following CEO @CXJourney Inc. | Consultant, #KeynoteSpeaker, #Author | #culture #leadership #employeeexperience #customerexperience
JasonGFive9 @JasonGFive9
124 Followers 120 Following EMEA Senior Solution Consultant - The Digital Nomad #CCaaS #CXExperience #Cloud #Five9 Linkedin - https://t.co/4fV4NJc39V Instagram - digitallyremotejason
Rod Mitchell @CXBunited
2K Followers 2K Following
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Colby (he/him) @seakobi
729 Followers 2K Following Geek @ Five9. Travel. Foodie. Pug Dad. Contact Centers. CX. Partner. Uncle. Brother. My thoughts are mine! 🏳️🌈
Stephane Ingrassia @Ingras01
2K Followers 384 Following Directeur Marketing Stratégique @Docapost #transfonum #confiance #digital #blockchain #data #IA #Cyber #Relationclient
Relationclientmag.fr @Relationcltmag
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Elizabeth Tchoungui @etchoungui
8K Followers 299 Following Executive Vice President CSR @Orange and @CapitalFilles President #Sustainability 🌿 #Inclusion 💙 #WomenEmpowerment 💪
Michaël Trabbia @MichaelTrabbia
9K Followers 778 Following CEO @OrangeWholesale - Board member HSBC Continental Europe - Former CEO Orange Belgium and former Orange Group CTIO





