babelforce @babelforce
babelforce is the composable voice platform uniting agents and automation. babelforce.com Berlin, Germany Joined February 2013-
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Customer satisfaction - the #1 goal we're all aiming for.🏆 In short: it is a key metric businesses use to understand and improve customer experience. Read our most recent article to find out why CSat is so important for your business.💡 buff.ly/3QEag1o
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According to a recent report by Gallup, 76% of workers will experience burnout at some point in their job.🔍 For call centers, burnout is especially common. But how can agent burnout be prevented? We break it down for you in this article. 👇 buff.ly/3ZYTf50
We got ranked as one of the Top CCaaS Vendors 2023! callcentrehelper.com/top-ccaas-vend…
We asked our founders Pierce, Timo and Christian what it's like to be a cool vendor.😎🚀 On top of that, we surprised them with a delicious cake at our office in Berlin for this special occasion.🎂 But let's take a look at what they have to say about this great recognition.👇
Did you know?🫢 Gartner recently recognized us as a Gartner Cool Vendor 2023 in the Gartner Cool Vendors in Composable Customer Engagement Platforms report.🤩 Read the following article to get all the details.👇 buff.ly/3trfxAg #success #saas #customerservice #ai
Always remember: If you put your customer first, your customer will last.✅ #cx #customerexperience
Always remember: If you put your customer first, your customer will last.✅ #customerservice #cx
babelforce retweeted
Welcome to the #cxFestival: A Customer Experience Event Like No Other 🎊 Enjoy a professional conference with the context changed 👇 eu1.hubs.ly/H04Fpyx0 #cx #cxnews #ccaas | @babelforce
babelforce retweeted
Pierce Buckley, CEO of @babelforce, joined us for our #BigCXUpdate23 to explore the power of natural language processing and AI in the #callcenter. Watch the full interview here ⬇️ eu1.hubs.ly/H04BnPz0 #cx #llm #largelanguagemodels #nlp #naturallanguageprocsseing #ai
babelforce retweeted
Welcome to the CX Festival: A Customer Experience Event Like No Other 🎪 Enjoy a professional conference with the context changed 👇 eu1.hubs.ly/H04xsNZ0 #CX #CXFestival #CustomerExperience #CXConference
babelforce retweeted
Customer data can be overwhelming at times. The key is not about having a lot of data but knowing what data is relevant. The best leaders don't just know how to interpret data. They know which data is important to interpret.
babelforce retweeted
Superhuman AI, or not? What does "human level" performance mean? #ai #ChatGPT #opensource linkedin.com/pulse/superhum…
Check out the latest news from "The babel". 👇 This time it's about a local company winning a rather special award...🤭 #news #saas #technology
I've been on both sides of the RFP desk: purchasing and sales. Finally a business award that acknowledges the bone-crunching, suboptimal nature of the RFP beast 😜 #sales #purchasing #businessaward linkedin.com/pulse/award-fl…
How do you future-proof your customer service?
babelforce retweeted
If you're not making your customers feel special, you're missing out on a huge opportunity #customerexperience #Marketing #strategy
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