Mark Turner @MakeHappyRetail

Serving independent retail businesses for over four decades, he has a passion for helping independent retailers succeed. Spokane Washington USA Joined August 2016

Tweets

3K
Followers

184
Following

174
Likes

1K

Mark Turner @MakeHappyRetail

2 years ago

@elonmusk Bullshit! North of 70% recent inflation is due to increased margins, you know capitalism.

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Mark Turner @MakeHappyRetail

3 years ago

@SpeakerMcCarthy You lied! Not once did Biden obstruct, he (and Pence who you failed to mention) turned the documents in. They did not lie, refuse to turn them in, they turned them in.

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Mark Turner @MakeHappyRetail

3 years ago

@FallingAwake6 @wayneRu56 @PapiTrumpo l.smartnews.com/2xAvW/vIpgxn

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Mark Turner @MakeHappyRetail

4 years ago

Tesla's Third Largest Shareholder Calls For the Ouster of Elon Musk as CEO. observer.com/2022/12/koguan…

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Mark Turner @MakeHappyRetail

4 years ago

Tesla is on the way to becoming the MyPillow of cars boingboing.net/2022/12/12/tes…

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Mark Turner @MakeHappyRetail

4 years ago

@wayneRu56 @PapiTrumpo Just wait until Twitter becomes as irrelevant as #TruthSocial

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Mark Turner @MakeHappyRetail

4 years ago

@PapiTrumpo cnbc.com/amp/2022/11/09…

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Mark Turner @MakeHappyRetail

4 years ago

@elonmusk, Elon Musk go away, don’t come again any other day.

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Mark Turner @MakeHappyRetail

4 years ago

4 Trends that Will Reshape the Small Business Landscape in 2022 and Beyond entrepreneur.com/article/401549

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Mark Turner @MakeHappyRetail

5 years ago

How Happy Employees Help You Get Ahead youtube.com/watch?v=ijehx_…

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The Retail Advisor @advisor_retail

5 years ago

Grab this opportunity and share the love.... There are some amazing shops out there with great Customer Service!

Christmas Tweet - take 2: I'm looking for your most wonderful customer service stories. Has a shop or a service provider gone above and beyond to help you or make your day/experience better? Will you share your experience with me? Here or [email protected]

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Mark Turner @MakeHappyRetail

5 years ago

Thankfulness, gratitude must come with action to be useful.

Shep Hyken @Hyken

5 years ago

Be polite and show respect. Say please, thank you, and let your people know you appreciate their hard work.

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Mark Turner @MakeHappyRetail

5 years ago

#CustomerExperience takes many forms. @CheckpointSys #LP @American_Retail losspreventionmedia.com/elevate-the-gr…

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Mark Turner @MakeHappyRetail

5 years ago

Wow, what a concept! Focus on the Customer, why didn't I think of that...

Shep Hyken @Hyken

5 years ago

Get crazy. Come up with wild ideas that focus on your customers. You might find one that works – or gets you great publicity.

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Tony Johnson - CX Consultant + Trainer + Speaker @The_TonyJohnson

5 years ago

The ability to deliver quality and speed are not mutually exclusive ideas. No matter your industry, you can deliver excellence, ease, and timeliness at the same time. #CustomerService #EmployeeExperience #Quality #Productivity #Speed #Restaurants #Retail #Hospitality #Focus

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Mark Turner @MakeHappyRetail

5 years ago

@billquiseng Employees must be empowered to put themselves in each interaction. Something that #TraderJoes does well at.

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Mark Turner @MakeHappyRetail

5 years ago

@ServiceRecipe Love it @ServiceRecipe, it is okay even good to take it personally.

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Shep Hyken @Hyken

5 years ago

Recognize that a satisfied customer (& employee) isn't a loyal customer. This is a big mistake many companies make; thinking that they want satisfied customers. Focus on being better than satisfactory – better than average.

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Mark Turner @MakeHappyRetail

5 years ago

You are what you do, not what you say you'll do. - Carl Gustav Jung

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Shep Hyken @Hyken

5 years ago

Anybody can be okay – average. It is the excellent people and the excellent companies that are willing to do the extra things necessary to not have just satisfied customers, but LOYAL customers!