Customer Experience Strategies Summit @CXToronto
Please go follow our main account @DigitalCustX for the most up-to-date information about our CX series of events! Toronto, ON Joined June 2012-
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Customer expectations are changing how financial institutions deliver value. Learn how to leverage CX in this highly regulated industry! View now: loom.ly/o3aZ4HU
We are thrilled to be offering a limited time 12-month on-demand (5 event) subscription. Learn from the industries top movers and shakers and take advantage of this holiday special! Use code Holiday25 at the checkout for 25% off your entire year package! loom.ly/3FSGtps
Master customer journey mapping and how to measure its ROI. View this on-demand session and leave with the skills and toolkit you need to take your CX to the next level. loom.ly/UwjN4YY (Use code Holiday25 on full event at checkout for a special surprise!)
Curious about how the @atlantahawks @freshly @amazon and @TimHortons keep their #CX on track? View this incredible session and many others on-demand to learn valuable tips: loom.ly/7q6wSy4 (Use code Holiday25 on full event at checkout for a special surprise! 😉)
We found a few more free passes hidden, grab one before #CXS2021 starts tomorrow! 450+ CX professionals, 30+ industry-expert speakers, 10+ hours of networking, 100% free - this seems like a no brainer! loom.ly/rOEBkJ0 #customerexperience #customersuccess #CX
If you don't already have your ticket for #CXS2021 - you're going to miss out! 😭loom.ly/rOEBkJ0 #FOMO #CustomerExperience #virtualevent
There's no need to Google it. Our closing Keynote for #CXS2021 is with Conlyn Glover, Strategic Partnerships, Mobile Acquisitions @Google. He's going to help you monetize and WOW your users through apps that support your UX program. Learn more: loom.ly/WWj1erY #CX #UX
Join Unbabel’s CRO @winsist and @AirFranceKLM VP Services for Customer Contact Herbert Verschuren in a live fireside 🔥 chat on “Best Practices in Transforming Your Multilingual Customer Support to Create The Best #CX” at @CXToronto. Register now: hubs.li/H0-vpHB0
Herbert Verschuren Herbert Verschuren is the VP Services for Customer Contact at @KLM and @airfrance. Join him and others as we learn about "Best Practices in Transforming Your Multilingual Customer Support to Create The Best CX". See you at #CXS2021!
Interested in 3 Tips and Tricks to Keep Your CX Agile and Impactful? Register for #CXS2021 and find out! loom.ly/rOEBkJ0 @Assurant #CX #agileCX #customerexperiencestrategy #customerexperience
Welcome to @aquire - another one of our valued gold #CXS2021 sponsors. Continuously engage customers while minimizing resolution time and redundancy, and rise to the next wave of customer experience. Learn more at the #CustomerExperience summit! Sign Up: bit.ly/3aMU48n
Time's running out, and so are the free tickets. We only have a few left - hurry up and get yours: loom.ly/rOEBkJ0
❗Meet our Speaker Hitesh Patel, VP Speciality Strategic Solutions at @McKessonCa. He wants to help our attendees build capacity for execution by closing the gap between idea and execution. Meet him and 30+ other industry experts at #CXS2021. loom.ly/sJWW-PU
The vision of @uniphore is to disrupt by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. We are very excited to welcome them to the #CXS2021 summit. Sign up today: bit.ly/3aMU48n
🌟Speaker Spotlight 🌟Susanna Baque is the global leader of Customer Experience at @SCIEXnews. Can't wait to hear her session at #CXS2021 about "Tips, Tricks and Breakthroughs for Keeping Your #CX Program Relevant and Engaging". #customerexperience #customerengagement
This will be a Keynote to remember! Allan Klassen, Chief Experience Officer at @BrookfieldYEG joins us on Nov 10 at #CXS2021 to discuss "Why Brands Must Focus on the Customer as a Person to Establish True Engagement". Will you be there to listen? loom.ly/sJWW-PU
💡Speaker Spotlight 💡David Bradshaw, Vice President, Customer Care, @atbfinancial. Can't wait for his session on November 9th - all about assessing the evolving state of customer engagement, and how technology is changing human interaction. #CXS2021 #customerengangement #CX
Organizations are always seeking continuous improvement with their CX initiatives. At #CXS2021 we want to put you in touch with those that bring ideation to execution. Our panel of experts will be discussing bridging the gap between ideation and execution. loom.ly/WWj1erY
I can't believe there are only 2 weeks left until #CXS2021. Our attendee list is growing, and that means our available tickets are shrinking! Hurry - get yours today before it's too late: loom.ly/sJWW-PU #customerexperience #CX #customerexperiencestrategy
Speaker Spotlight: Lauren Proshan, Director of Operations at @BAA. She has more than 20 years of experience with large-scale public events held Nationwide. At #CXS2021 she will be giving us unparalleled insights into lessons learned on engaging and reengaging #customers. #CX
Tanuj Diwan, Co-Found.. @tanujdiwan
2K Followers 1K Following Managing Director @SurveySensum | #CX Enthusiast | #VoiceofCustomer | Work with Automotive, Insurance & Healthcare Sectors to Improve Customer Satisfaction
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Taxeywhee @taxeywhee92855
110 Followers 2K Following
Dan Pecher @dan_pecher
206 Followers 1K Following Channel Sales Engineer at @PCIPAL @mizzou grad | CCNA | CCENT | CMNA | python 🐍
MiaRec, Inc. @MiaRecInc
871 Followers 4K Following MiaRec provides #automatedqualitymanagement and #convesationalai solutions for #contactcenters and customer-first companies. #voiceai https://t.co/W7HclilTDM
Odin CX Consultancy @cx_odin
261 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Keegan Wiebe @KeeganWiebe
1K Followers 921 Following Customer Experience/Retail Tech - All views/opinions are my own.
Marina Corbani @MarinaCorbani1
74 Followers 900 Following I bring top 1% virtual assistant efficiency to your business, slashing time costs by 80%. 👉https://t.co/dk7F5pcQte
Alex Murphy CX @robocop_for_cx
101 Followers 337 Following Businesses succeed when they walk the line between hating their customers and building loyalty. I specialize in chatbots & customer data platforms #UX #CX #VoC
Abbyview Group Inc. @abbyviewgroup
27 Followers 76 Following Helping small, medium and large businesses grow.
Holly Nicole @hnramer865
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BigMsgBox @bigmsgbox
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Cristian Cabrera @CabConsultingNL
317 Followers 2K Following Helping Start-Ups Build Foundational Success in Customer Service
Aizan @AizanTech
1K Followers 2K Following An idea-based company that helps you connect with your customers through intelligent cloud-communication tools. #AizanTechnologies #AizanCloud #CX #IVR
Dina Badia @DinaB04
16 Followers 327 Following
Zimele Technologies @ZimeleTech
386 Followers 1K Following Established in 2004, Zimele Technologies is a majority black-owned IT company with offices across Western Cape, Eastern Cape and Gauteng.
vluo @vluo
80 Followers 143 Following
Helena Najman @HelenNajman
58 Followers 379 Following
Steve Tennant @SteveTennant
705 Followers 3K Following Helping the software industry transform customer experiences. #GoBlue
Meagen Johnson @meagen_johnson_
908 Followers 1K Following CEO Stumbul | Speaker | eCommerce | Marketplaces | True Crime & Sugar Cookies
Taru @Taru55828949
348 Followers 2K Following
Rohit M @rohitmahato10
170 Followers 2K Following Digital experience - Sports Fan | Customer | Employees | Presales, B2B SaaS | IIM, BIT | जय श्री राम। जय श्री कृष्ण🙏
Ioana Popa @ioanamivan
214 Followers 880 Following
Teleperson @helloTeleperson
75 Followers 235 Following Teleperson is enhancing the human connection between companies and their customers
centrical @centrical
714 Followers 2K Following We believe the frontline employee experience has the power to transform your business
Forsta @Forstaglobal
921 Followers 1K Following Our experience and research tech allows organizations to understand the complete human experiences of their audiences. #VoC #CX #MRX #VoE #HumanExperience #HX
Mel Mingas @MelMingas
75 Followers 107 Following Editor-in-chief, CX Network/ writer/ runner/ media geek
Nikki Von Seggern @nicole_d_white
240 Followers 278 Following
PCI Pal @PCIPAL
2K Followers 742 Following PCI Pal® is the provider of secure solutions for CNP payments. Our globally accessible cloud products descope your company from the requirements of PCI DSS.
CustomerStart @customer_start
492 Followers 412 Following Putting the Customer at the Start of your Strategic Thinking - Customer Experience training and consultancy by internationally renowned CX specialists
journeymap.com @CXJourneymap
799 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Kurt Trauth @ktrauth
10 Followers 51 Following Leading the future of conversational intelligence at @Stratifyd | Data driven storyteller | 20 years leading #CustomerExperience at USAA, AT&T, Lenovo & more
Emily Smith @emilyrose780
2K Followers 1K Following Tech to Make Life Better. Customer Experience @embodiedLabs. Experiential Learning. Healthcare. Immersive Art Experiences & Technology.
SurveySensum @SurveySensum
740 Followers 229 Following AI-Enabled Experience Management & Conversational Analytics Platform that helps you understand and connect better with customers' expectations.
Customer Experience L.. @CXLiveTweets
1K Followers 2K Following #CustomerExperience #Contact Center #DigitalTransformation #CX #IA #AI #RPA #AssetIntegrity ideas shared daily
David Lui @dluimarketing
585 Followers 1K Following CEO & President | Board Director | Advisor | Brand & Digital Transformation | Omnichannel Leader & Entrepreneur
RDA @RDACorporation
512 Followers 1K Following RDA has been engineering digital transformation and guiding top brands for over 31 years.
JN Halm @jn_halm
529 Followers 354 Following A hub for resources on how organisations can use excellent customer service to create exciting customer experiences to build lasting customer relationships
Panggalih @panggalih2002
6 Followers 145 Following
Ahmed Shaaban @AhmedSh22596205
1 Followers 72 Following
Syed Thoufeek Ali @thofu007
22 Followers 198 Following Hyderabad City Convenor Hyd General Secretary
Ozonetel Communicatio.. @Ozonetel
826 Followers 1K Following Easiest cloud contact center. All in one solution for calls, IVR, live chat, customer management & more. Best integration with Zoho, Salesforce and Zendesk
Lee Pickard @LeePickardCX
321 Followers 801 Following Customer Obsessed. Infinitely Inquisitive. Fascinated by potential...human and technological 🏴#CX #CustExp
Mendoza271 @Mendoza27110
3 Followers 165 Following
Kim McMiller @mskimmc
151 Followers 882 Following
Yiannis Maos MBE @yiannismaos
2K Followers 3K Following Founder & CEO of @birminghamtech advocate for #Technology and #Digital skills. Awarded an MBE in the King’s 2023 New Year’s Honours list for services to tech.
Tanuj Diwan, Co-Found.. @tanujdiwan
2K Followers 1K Following Managing Director @SurveySensum | #CX Enthusiast | #VoiceofCustomer | Work with Automotive, Insurance & Healthcare Sectors to Improve Customer Satisfaction
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
#CustomerExperience @CustExpWorld
11K Followers 8K Following The Focus Group creates customer experience events focussed on improving every aspect of corporate interaction with customers and employees.
Unbabel @Unbabel
4K Followers 1K Following Unbabel helps businesses deliver multilingual customer experience at scale.
Practical CX ® @PracticalCX
3K Followers 3K Following Founder @stephaniethum. CX leadership and digital marketing from a practical perspective.
Vasco Pedro @justvasco
1K Followers 182 Following Co-founding CEO of @Unbabel, helping companies understand and be understood in any language. @ycombinator grad. @CarnegieMellon PhD. @singularityu faculty.
First Commonwealth Fe.. @firstcomcu
433 Followers 188 Following Federally Insured by NCUA. Equal Housing Lender. Equal Opportunity Lender.
Contact Center Consul.. @ContactGroup
116 Followers 334 Following We've got a fantastic contact center network and we'll help match your needs to the best outsource partners in the world.
Outwitly Inc. @outwitly
227 Followers 548 Following We’re a service design consultancy offering human-centered design and research, design thinking and strategy, UX design, workshops, and more.
Comm100 @Comm100
5K Followers 4K Following Comm100 is a global provider of digital omnichannel customer engagement software for organizations of all sizes. #HigherEd #EdTech #LiveChat #Chatbot
European Customer Exp.. @EuropeanCXOrg
3K Followers 5K Following We are diverse, open community of leaders & organizations committed to working & evolving together to raise the collective customer & employee experience.
TribeCX @TribeCX
271 Followers 342 Following By CX practitioners for CX practitioners https://t.co/xiv2aeIZxJ
Renjith Retnakaran @rretnak
45 Followers 71 Following Digital Transformation | Business Transformation | Enterprise Performance Management | Corporate Performance Management
Laurene Cihosky @laurenecihosky
68 Followers 156 Following Consummate problem-solver and business strategist who specializes in creating sustainable customer growth strategies
Riptide @RiptideMessage
30 Followers 131 Following Riptide’s is the only 3-way text messaging platform that brings customers, drivers, and dispatchers together to resolve issues instantly
Allstate Canada @AllstateCanada
2K Followers 282 Following Allstate Canada is a leading provider of home and auto insurance products. For tips and advice, visit our blog at https://t.co/xGisdvJ1ez.
Summatti @summatti
121 Followers 164 Following Summatti helps businesses grow by "listening" to the Voice of their Customer
Affinsys @affinsys
53 Followers 117 Following Artificial Intelligence platform to help enterprises enhance their Customer Experience. We help you Automate, Analyze & Assist stakeholder interactions.
Mathew Wherlock @WherlockMathew
42 Followers 211 Following Business Development Manager, @myCustomer. @BristolCity Season Card Holder, Failed Actor and Wannabe Comedian.
Coconut Software @CoconutSoftware
911 Followers 596 Following The leading provider of appointment scheduling and lobby management solutions for financial institutions.
annafoat @annafoat
3K Followers 4K Following lover of ideas. great people w great ideas = 🔥 changing the status quo by design (thinking) @sunlife @westernucs former @blackberry @ibm @communitech
CX University @cxuniversity
1K Followers 430 Following #CX University is the innovative and groundbreaking educational opportunity for professional development in the #CustomerExperience discipline.
Acquire @acquire_io
2K Followers 2K Following Grow revenue, boost sales and improve support with our comprehensive customer support tools.
Big Data, Analytics, .. @BIGDATASummitCA
3K Followers 385 Following Join North America's leading cross-industry community of big data, analytics, AI and machine learning leaders. Focused on promoting thought-leadership.
CX Update @CXupdate
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nlighten. @nlightenCX
833 Followers 1K Following We help you build unforgettable Customer Experiences. Research | Training | Strategy | Customer Journey Mapping | User Experience #CX #UX #nlightencx
Ryan Hart @RHartCX
778 Followers 88 Following #CXO cross pollinating #CX #EX strategy & design best practices by studying + traveling the world over. (he/him)
Megan Burns @MeganBurnsCX
3K Followers 133 Following Customer & Employee Experience Expert - Speaker/Writer/Coach - CEO, Experience Enterprises
Kerri K Nelson @KerriKNelson
431 Followers 558 Following Chief Commercial Officer, Amydis Inc and Head of Marketing, Spinogenix #data #precisionmedicine #neurodegenerativediseases #teamwork
Stacy Sherman ~ #Doin.. @stacysherman
2K Followers 1K Following Empowering leaders to 2X income from existing customers, maximize referrals & retain workforce via Heart & Science™ ➤Speaker➤Advisor➤Award-Winning #CX Podcaster
crmtester @crmtester1
93 Followers 288 Following CRM: IT'S MY PASSION ! LOVE: Customer Relationship Management. HATE: Churn
The CX Lead @CxLead
163 Followers 136 Following We're a CX publication and professional community on a mission to create and design people-first experiences.
CX Guy 🙋🏻♂.. @heycxguy
1K Followers 813 Following I'm just a regular guy who writes about Customer Experience irregularly. Let's talk about #CX, #custexp, #custserv, #cctr, #leadership, and #strategy.
Heart of the Customer @heartofcustomer
275 Followers 134 Following Our dedicated team of customer experience experts can show you how to achieve your financial goals by increasing customer loyalty and satisfaction.
Powder Days Marketing @morepowdays
596 Followers 254 Following Fractional CMO / Marketing Partner designed to give business owners more of their version of a powder day.
SmarterCX @SmarterCX
1K Followers 726 Following We've moved to @OracleCX. Follow us for daily news curated for #CX professionals.
CX Accelerator Commun.. @CXACommunity
3K Followers 4K Following While #CustomerExperience is wonderful work, it can be difficult and even lonely. Come join the most encouraging group of CX professionals in the world! #CX
Orbisupdates @OrbisUpdates
444 Followers 955 Following Relevant experiences today, for meaningful careers tomorrow. Two decades supporting student & graduate potential fulfillment. #AFutureofFulfilledPotential
Haley Pirie @HaleyPirie
56 Followers 355 Following Married. Mom of 1 beautiful daughter. Libra. love music.
Miles C Thomas - Cust.. @milescthomas
2K Followers 2K Following Chief Experience Officer, Author Customer Experience 3- Top 20 CX influencer 2021/2- CX Awards Chair of Judges
Medallia Life @MedalliaLife
71 Followers 81 Following Creating a culture that values every person and every experience Share your moments with #MedalliaLife Check out @Medallia careers:
Michelle Sheridan @Msheridan1978
42 Followers 149 Following Patient Experience Specialist (CPXP)/ Canadian Physique Alliance, National Competitor 🇨🇦
Marian Lee @marian_ng
194 Followers 106 Following #Marketing Field Marketer @IBMAmericas #ibmconsulting #clientfirst #thoughtleadership These are my personal tweets.
Customaline Pty Ltd @customaline
80 Followers 472 Following
Deenah Patel @TheRealDeenah
517 Followers 734 Following Transforming employee experiences by focusing on human-centred design and being in service of people #employeeexperience #clientexperience #UX
SocialImpactCX @socialimpactcx
618 Followers 2K Following Because your mission is all about someone else's journey. And the more you know about someone's journey, the more you can help. iTunes https://t.co/n5kO3iEV0i
Keatext @KeatextAI
1K Followers 1K Following Your most impactful customer satisfaction improvements start here.
Nitin Badjatia @nitinbadjatia
1K Followers 1K Following VRM * KM * CX || Instigator * Racanteur || Bespoke PowerPoint Artiste to the Stars || BBS Influencer (ret’d)
Ying Chen @YingChen42
564 Followers 507 Following Product geek & wearer of hats including strategy, development, & go to market. GM/CPO/CMO. Views are mine #ai #custserv #cx #prodmgmtJoin Unbabel’s CRO @winsist and @AirFranceKLM VP Services for Customer Contact Herbert Verschuren in a live fireside 🔥 chat on “Best Practices in Transforming Your Multilingual Customer Support to Create The Best #CX” at @CXToronto. Register now: hubs.li/H0-vpHB0
Great event! Thanks for having us @CXToronto!
Digital #CX: So Many Use Cases in a #5G, #IoT World Info. via @ingliguori #Digital devices range from #mobile #apps to wearable #tech for use in #work, #ecommerce, #health & more. #DigitalMarketing #IIoT #AI #socialmedia cc @Fabriziobustama @CRudinschi @Nicochan33 @ravidugh
5 Building Blocks of #DigitalTransformation Info. by @antgrasso & @LindaGrass0 Like #AI, #cloud/#IT, #mobile or #digitalmarketing, #success here requires #strategy & agile execution (check #data!). #Tech #Innovation #ArtificialIntelligence #dataAnalytics #CX cc @terence_mills
Discover the key considerations when evaluating your enterprise financial institution, and how you can gain and retain your member or customer base using the next stage of customer engagement. Download now: bit.ly/3dw8EDq
It's on! Customer Experience for Financial Services starts today and Comm100 is a proud sponsor, speaker & attendee. Here's how we're helping #financialservices transform their customer service operations - comm100.com/solutions/indu… #CX #CXFS2021 #Fintech #CustomerExperience
Looking forward to @CXToronto Customer Experience for Financial Services Summit this month! Use code MSGCXFS21 to receive a 20% discount when you register ow.ly/Eeaa50EiMp3 #CX #CustomerExperience #FinancialServices #finserv #Banking #CXfsvirtual #CXfs2021
Join us at #CXFS2021 to discuss strategies for engaging and retaining customers in financial services. Register today using code MDLCXFS21 for 20% off. bit.ly/3rwNN6U
Join Jim and Shawn at this April's CX for Financial Services Summit 2021! Hear best practices from speakers representing industry thought leaders and award-winning companies. Register using the link here: cxfinancialservices.com @CXToronto #CXfs2021 #CXsummit #CXfsvirtual #CX
Learn how a continuous response model of feedback can enable every #HR, #IT and experience leader to support the needs of today’s employees by @Medallia. Download now: bit.ly/3lY7RNa #EmployeeExperience.
Thank you for having us @CXToronto! We're grateful for everything we learned and can't wait to attend the next summit. orbiscommunications.com/experience-mat… #Lifelonglearning #WeAreOrbis #HigherEducationSolutions #CampusPartner #DataDriven #AFutureofFulfilledPotential #ExperienceMatters
This partnership brings together #Medallia’s experience insights with @tableau’s advanced analytics and #datavisualization capabilities enabling organizations to uncover powerful insights and make data-driven decisions quickly and efficiently.
@eSSENTIa11y Posted... x.com/essentia11y/st…
That's a wrap folks!👏 Thanks to our partners & sponsors for their support and to everyone for attending. All sessions will be on-demand within the platform😉#CXSVirtual @Liferay @Medallia @eSSENTIa11y @PoweredByMoxtra @playvoxcx @Zendesk @kustomer @CXupdate
@CXToronto @Liferay @Medallia @eSSENTIa11y @PoweredByMoxtra @playvoxcx @Zendesk @CXupdate This was a blast! Looking forward to participating in the next event! 🤓
Thanks to everyone who attended our #webinar, Web Accessibility and the Law? Missed it? Don't worry - we'll have an accessible replay available soon.
Attending @CXToronto? Don’t miss our Chief Accessibility/Legal Officer @krisrivenburgh’s discussion at 11:30 ET, where he will focus on how accessibility leads to an amazing user experience. #CXSVirtual #CXSummit #DigitalAccessibility #WebAccessibility
We’re sponsoring the #CustomerExperience Strategies Summit on Oct 14-16, 2020! Leading speakers from @adidas, @amazon, @getfreshly, @Philips, @AirCanada, and more will be there. Will you? Use Code KUSTOMER20 to save 20% off. 👉🏼bit.ly/2E6tGK2 👈🏼 @CXToronto
Register now for @CXToronto's #CustomerExperience virtual conference taking place Oct 14-16, 2020! Our own @AnalisaDominic will be speaking at North America’s must-attend #CX event. m.eric.sn/ua2950BPbLg #CXSVirtual #CXSummit
Register now for @CXToronto's #CustomerExperience virtual conference taking place Oct 14-16, 2020! Our own @AnalisaDominic will be speaking at North America’s must-attend #CX event. m.eric.sn/ua2950BPbLg #CXSVirtual #CXSummit
We’re sponsoring the #CustomerExperience Strategies Summit on Oct 14-16, 2020! Leading speakers from Adidas, Amazon, Freshly, Air Canada, and more will be there. 👉Will you? Use code LIFERAY20 to save 20% off: bit.ly/33fLjj1 @CXToronto #CXSVirtual#CXSummit
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