Aaron Thompson @AaronThompsonCS
Founder/CEO https://t.co/8eTIVsi4ec, CRO @Success_HACKER, #CustomerSuccess #CustomerExperience #Keynote #Speaker redslacks.com Portland, OR Joined February 2012-
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Check out the latest article in my newsletter: Customer Experience & Customer Success: What’s The Difference? linkedin.com/pulse/customer… via @LinkedIn
Random #CustomerSuccess #Jobs Report Alert! 📢 🚨 Just a hodgepodge of open roles LinkedIn sent me that I thought I'd pass along to the #CSFam. It's a jungle out there, folks. Take care of yourself. And each other! 🤝 💪🏻 HubSpot, SVP of CS: https://…lnkd.in/g39q9Mxd
Welcome to JULY, #CSFam! Where'd June go?!? Anyhow, I hope you are all having an incredible summer '23 and can't wait to see folks at some upcoming events later in the summer and into the fall. That being said, we at SuccessCOACHING do have some incredib…lnkd.in/gknvHwzD
It's only once a product or service has delivered what it promises to the customer that actual value exists. Until then, the return on investment is nothing more than an idea for the buyer, and it's up to us, the #CSFam, to help bridge that gap. As an i…lnkd.in/gtrbjM4P
Help me out, #CSFam and share this, PLEASE. Although Matt and I have never met, we are extended family, and if you read his story you'll see why I'm pleading for help getting this word out. 📢 📣 Also, if you have the heart for it, check out the…lnkd.in/gxpgyF48
I just saw a YouTube TV commercial making some BIG promises. "It's more than cable for $600 less than cable!" I have to wonder – is it...really? 🤔 Know any basic cable subscribers paying that much annually? Will the majority of subscribers truly se…lnkd.in/dytkMU9f
Having the "right" job title isn't required to deliver outstanding Customer Success. Having the right mindset, however, is. If you know what to look for, you can spot highly effective #CSinTheWild instances and learn new ways to help customers achieve…lnkd.in/gnW-JKdx
So stoked to have my latest Podcast/Webinar appearance live! Huge THANKS to Max Pittman and WriteForMe for having me on their Business Ninjas Podcast. 🥷🏻 🎙 We discussed the background of #CustomerSuccess and how effective CS management leads to #Churn…lnkd.in/gcvJEDrN
Your promises must match your fine print. Plain and simple. When Hyundai Motor America entered the US market, its 100,000-mile/10-year warranty turned a lot of heads. It was a complete game changer and performed as an immediate differentiator from their…lnkd.in/gUqQxHzv
It’s starting to feel like we’re living in an old episode of Home Improvement, with the amount of tactical “tool talk” going around these days. I get the appeal (Wilson was a saint!), and tools are loads of fun when they work – but that only happens whe…lnkd.in/gqk-iBJ8
It’s starting to feel like we’re living in an old episode of Home Improvement, with the amount of tactical “tool talk” going around these days. I get the appeal (Wilson was a saint!), and tools are loads of fun when they work – but that only happens whe…lnkd.in/gUj_H9s8
Last week I was lucky enough to get to hang out with these #CS pros and welcome them to the #CSFam! Our latest batch of lean, mean, customer outcome delivering machines! 💪🏻 Smaller class sizes like this are awesome and allow so much back and forth amon…lnkd.in/dsfXWdSm
One final selfie to wrap up the trip! Always awesome to get to connect with customers IRL...especially after the past few years. Thanks for making the time, Laura Richardson and safe travels back home! #Community #CustomerSuccess #Pulse2023 #IPromiseThat…lnkd.in/gGmZcADv
On a final trip through Moscone, I got to see these 3 rockstars 1 last time! So good to see you all, and until next time: Keep the selfie game strong!! 🤳🏻 💪🏻 Jasmine Reynolds, CCSM 💎, Talibah Gordon CCSM II & Amber Monroe #Community #CustomerSucce…lnkd.in/gvk83bBZ
Another rad #CSInTheWild at #Pulse2023 connection with #CSFam member and CCSM Level 1 Grad, Jasmine Reynolds, CCSM 💎 This is what CS is all about. Our #community is growing, learning, and connecting like never before, and I couldn't be more inspired b…lnkd.in/gyjbU2sc
We've got another #CSFam LinkedIn > #CSInTheWild connection at #Pulse2023! Bhavika Kochhar is a graduate of the SuccessCOACHING training program, and this was our first time meeting in person after years of being connected on social. So cool! #communi…lnkd.in/ghdi2Vmf
Look up "Some Of The Greatest Customers of All Time" in the dictionary, and I bet you'd see a picture of the Red Hat crew smiling back at you. I can't say enough good things about this #CSInTheWild at #Pulse2023 all-star cast, and loved catching up #irl…lnkd.in/gN-nbvnm
📸 SPOTTED: 📸 An international edition of #CSInTheWild at #Pulse2023! Yair Bortinger is an all-around rad member of the #CSFam and 2022 winner of the "Best Use of Tech" at the EMEA CS Excellence Awards. We met a few years ago in Tel Aviv, and it was g…lnkd.in/gjnSh34Y
We're kicking off Day 2 at #Pulse2023, and I already have some major #CSFam shout-outs to share! First, let's give it up for Kristi Faltorusso, my co-host extraordinaire at last night's CS Excellence Americas Awards. I think we can all appreciate that s…lnkd.in/gaEpTzRA
Nick Mehta @nrmehta
37K Followers 7K Following Startups: Gainsight (sold to Vista), LiveOffice (sold to Symantec), Chipshot (sold for parts). Boards: F5, Larridin and PubMatic. Very quirky.
Daphne Lopes @daphnelopes_
311 Followers 326 Following Transforming customer outcomes into revenue. Director of CS at Hubspot, Host of This is Growth! Podcast, Board Rider, Explorer, Advisor.
Rocketlane @RocketlaneHQ
1K Followers 183 Following Reimagine service delivery for modern onboarding and professional services teams. #professionalservices #professionalservicesautomation
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
J. Breunsbach @Jeff_Breunsbach
343 Followers 500 Following || 💼 Head of Membership at Hampton (membership community for Founders/CEOs) || #Hamptonfounders #saas #agency #ecommerce #ai
Srikrishnan Ganesan @srikrishnang
5K Followers 3K Following Building @RocketlaneHQ. Love Technology. Here for conversations on startups, CX, tech, and some aimless chatter!
Shep Hyken @Hyken
105K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Totango @Totango
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Anika Zubair @anikazubair_
408 Followers 237 Following #CustomerSuccess Leader & Coach, #Podcast host of The Customer Success Pro. I help CSMs feel confident with REVENUE!
Jeremy Watkin @jtwatkin
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Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
CSMatt @MattMyszkowski
1K Followers 547 Following Customer Success Leader with over 15 years experience | Husband. Dad. LFC. Grassroots football. Futsal.
Gainsight @GainsightHQ
13K Followers 1K Following The durable growth platform for customer success, product, community, and customer education teams.
Greg Daines @dainesgreg
413 Followers 475 Following Keep Your Customers | Churn Doctor | I help companies solve customer churn
David Sakamoto @hapapower
1K Followers 305 Following Life neophyte endlessly seeking to be a connoisseur. Smiling member of the human race. Thankful husband & father. Passionate for customer success. I love tacos.
John Gleeson at Succe... @JohnGleeson10
2K Followers 4K Following The best wave gives the best ride. 🌊 Investing in Seed Stage founders who love their customers. Prev. led Customer Success @motive_inc from 1 to 300MM in ARR.
Alex Farmer @FarmerAlexE
709 Followers 931 Following CCO/CRO at @Nezasatravel ✈️. Founder @ExcellenceInCS. Politics junkie. Californian in London. SF Giants and NUFC. Tweets about #customersuccess and #traveltech
Chad Horenfeldt @ChadTev
6K Followers 5K Following Customer champion. Author 📕. A leader that is always learning. Start-up customer success & customer experience leader. xMeta. Father of 3. Leafs fan 🇨🇦
Ceapa @Ceapa809988
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Sheigh @SheighT3dVO
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Phesmpe @PhesmpeGx9
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Oscar Willms @OWillms34798
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Lesheas @LesheasArX
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Wendy @Thosme295844
100 Followers 7K Following Most importantly, be the heroine of your life, not the victim.
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美子 @shindoujun67166
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Abdulfatah Mohamad Ra... @abdulmrmarafie
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Robin Samuel @robinsamuel
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Bob London @actualboblondon
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Maxwe @whachoth76204
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Joseph N Gomez Jr @DaJdawg1978
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Tim Wilkinson @Tim_S_Wilkinson
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Zofia Floris @Zofi_Floris
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Joseph Gomez @TheJdawg1997
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Souslison @souslison38985
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Rochellerichelieu2002... @Rochellerichel4
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TSIA (Technology & Se... @TSIACommunity
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Bamagain @Bamagain3
12 Followers 444 Following
Beatriz Machado @beatrizhmachado
58 Followers 906 Following Ghostwriter of educational email courses for futurists and innovators | Forever curious about the innovations that will change our world
Derar Toujgani @derartoujgani
27 Followers 288 Following I do Customer Succes Stuff🚀 at @Weegolife🚍 | Exploring the world one thought at a time!🌍
MILK Marketing Muse �... @milkmktgmuse
384 Followers 2K Following Mentor for entrepreneurs and Fractional CMO partner to help CEOs with business growth through #strategic #marketing #leadership | Let’s Talk!
Shannon M @sbmtech_719
2 Followers 69 Following Student interested in breaking into tech through #projectmanagement, #UXdesign or #techsales. #opentowork
marthagleader @marthagleader
46 Followers 272 Following Leader Extraordinaire | Unparalleled Visionary | Wine Connoisseur 🍷 | Bragging Rights Champion | Respected by... well, myself! | Ignoring the Plebeians
Chriss Amount @chriss_amount
0 Followers 80 Following
JB Wood @j_b_wood
822 Followers 445 Following President and CEO of @TSIAcommunity, co-author of Digital Hesitation: Why B2B Companies Aren't Reaching Their Full Potential. #DigitalHesitation
Melo Associates @meloassociates
42 Followers 144 Following A boutique recruitment firm that has its finger on the pulse of the employment market. Focused on #CustomerSuccess
j. william johnson @Jonisatyphoon
260 Followers 445 Following In an open relationship with Poké bowls. Coffee Addict. Technically ok at playing songs in rooms full of strangers.
TheCustomerFirstColle... @CustomerfirstC
25 Followers 175 Following TheCustomerFirstCollective is a community of #CustomerSuccess and #CX professionals committed to putting the customer first. Follow us for insights, best practi
Mary Grothe @MaryLGrothe
2K Followers 1K Following Christ Follower | 3x Founder/CEO | #1 Bestselling Author | Radio Show Host - Fearless Faith 🎙️| Top 50 Keynote Speaker |
Ferya @kiki19860329
67 Followers 812 Following ส้🎗 Export trade, trading company 🌈Finance Director,Single Life, Reading, Sports, Travel💕 Love the fun tweets and all the cool artwork. 🚫 Porn 🚫 Mark
Chintan Parekh @CP_nocomments
118 Followers 285 Following VP - Customer Success @ https://t.co/btxYtPyqrs | Unconventional Strategist | SAAS | Customer Experience
Carina Brasil da Cunh... @CarinaBrasilC
944 Followers 180 Following Director of Customer Success. @Notionhq Ambassador & Template creator. I help businesses optimise operations & free up time to focus on what really matters.
Jody Urquhart @fulsnameyhyh
108 Followers 4K Following I help leaders become better, CEOs, #focusedwomenhealth, committed to service,love travel and nature
Jeff Grillo @jeffgrillo
332 Followers 1K Following Senior Customer Success Manager Blogger: https://t.co/oLzkMRqvDV
Ashwin Sapaliga @AshwinHRD
192 Followers 3K Following Leadership Hiring | Technology - Engineering/Product/Design/Data Hiring | Team Management | Stakeholder Management
👁️🗨️ @bush_helen56
2K Followers 2K Following
Zach Piester @zachpiester
3K Followers 5K Following Co-Founder building https://t.co/zzZ2GVxvdu Creator and Influencer Management Platform | Music and Art Festival Producer.
Shelly Kramer @ShellyKramer
92K Followers 63K Following ARInsights' ARchitect Analyst Power 100 tech analyst | principal analyst @KramerandCo. Research #AI #Security #ESG #Collaboration #CX #DX #Cloud
Brittney Hoff @brittneyhoff_
267 Followers 458 Following
Nick Mehta @nrmehta
37K Followers 7K Following Startups: Gainsight (sold to Vista), LiveOffice (sold to Symantec), Chipshot (sold for parts). Boards: F5, Larridin and PubMatic. Very quirky.
Annette Franz, CCXP @annettefranz
25K Followers 16K Following CEO @CXJourney Inc. | Consultant, #KeynoteSpeaker, #Author | #culture #leadership #employeeexperience #customerexperience
Jason ✨👾SaaStr.A... @jasonlk
243K Followers 2K Following GET funded ➡ $200m https://t.co/AVvPIrIdFP🦄🦄🦄🦄🦄🦄🦄 FREE PLAYBOOK ➡ https://t.co/TIsMr22AhO CHAT Digital Jason ▶ https://t.co/bwkZCtvqlr Founder AdobeSign
Rocketlane @RocketlaneHQ
1K Followers 183 Following Reimagine service delivery for modern onboarding and professional services teams. #professionalservices #professionalservicesautomation
Hakan Ozturk @hakanozturkhq
953 Followers 228 Following Customer Success systems for renewals, QBRs, and exec trust. Trusted by 4,300+ CS and revenue pros. Building https://t.co/ZtvOrgo6rD📍Paris, France
CSM Practice @CsmPractice
1K Followers 3 Following The first customer success consulting firm for scalable best in class strategies to increase expansions, retention and advocacy.
Blake Morgan @BlakeMichelleM
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Dave Kellogg @Kellblog
26K Followers 6K Following Independent consultant, EIR at Balderton Capital, author of Kellblog, and co-host of The Metrics Brothers.
Nate Brown @Experience_Nate
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J. Breunsbach @Jeff_Breunsbach
343 Followers 500 Following || 💼 Head of Membership at Hampton (membership community for Founders/CEOs) || #Hamptonfounders #saas #agency #ecommerce #ai
Srikrishnan Ganesan @srikrishnang
5K Followers 3K Following Building @RocketlaneHQ. Love Technology. Here for conversations on startups, CX, tech, and some aimless chatter!
Shep Hyken @Hyken
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Totango @Totango
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Anika Zubair @anikazubair_
408 Followers 237 Following #CustomerSuccess Leader & Coach, #Podcast host of The Customer Success Pro. I help CSMs feel confident with REVENUE!
Jeremy Watkin @jtwatkin
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dharmesh @dharmesh
438K Followers 776 Following Co-founder/CTO, HubSpot ($HUBS). Mission: Help millions grow better. Publish https://t.co/sgeuiJi7wU newsletter (2M+ subscribers). Builder: https://t.co/xirHeCKZPl
Intelligent Purpose @CustomerPurpose
2K Followers 1K Following I enable business leaders to delight their customers by creating customer experiences that turn their competitors green with envy -Unlock your brands potential
CSMatt @MattMyszkowski
1K Followers 547 Following Customer Success Leader with over 15 years experience | Husband. Dad. LFC. Grassroots football. Futsal.
Gainsight @GainsightHQ
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Ross Pomerantz @TheRealCorpBro
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1.2M Followers 992 Following DETECTIVE DUCK 4 is coming this September AND HAZARDOUS HISTORY on the HISTORY CHANNEL Sundays at 9PM ET
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chaotic memes @memechaotic
2.0M Followers 9 Following Home of chaotic media from around the world. DM for credit or removal
Wemby @wemby
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AFC Richmond @AFCRichmond
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115K Followers 16K Following 2x Super Bowl Champ. College Football HOF. BYU HOF. https://t.co/89MsXVjkFo
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1.4M Followers 1K Following This is my official Twitter. But, as always, the yellow line is unofficial. @nflnetwork host since Day 1. Watch @RichEisenShow 12-3pET on @disneyplus
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256 Followers 100 Following Closet Restaurant Critic - Customer Success Enthusiast - SaaS - Online Communities
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melissa stark @melissastark
355K Followers 415 Following NBC Sunday Night Football, @UVA alum, & mom of 4 https://t.co/af9XhJO9An
Klipz Entertainment @klip_ent
500K Followers 35 Following We repost bangers. Viewer discretion is advised. submit your viral content.
Jim Scott @jimscottphoto
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310K Followers 10K Following The more you learn the more you realize how little you know🌻
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354 Followers 421 Following giant. husband. dad of the world's tiniest post modern futurists. @motive_inc helping transform the operations of businesses that power the physical economy
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41 Followers 292 Following Mom of 3, wife of 1, an Augustana alum, played college softball, love sports, running, and feeling like I’m a part of something big at MetaCX
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CustomerCareAdvisory @CustomerCareAdv
2K Followers 2K Following #EX #CX #DigitalTransformation #Call #Contact #Center #RevenueGeneration #InstructionalDesign #Training #Curriculum #HR #Innovation #BrandPromise #Mentor #Ally
Jon Erlichman @JonErlichman
439K Followers 101 Following Ticker Take Founder. https://t.co/7XgWGjQNWy Inquiries: [email protected]
Marcel Pociot 🧪 @marcelpociot
70K Followers 944 Following Building @getpolyscope, https://t.co/JvEOgCzGsT, https://t.co/HbdEOhayav, https://t.co/vuTdNhzpMW, and more. Follow my product dev journey. CTO at @beyondcode
rahulvohra @rahulvohra
66K Followers 1K Following Founder of @SuperhumanMail (fka Superhuman (acq by Grammarly (now @Superhuman))) 👌 Investor in 120+ startups, 9 unicorns: https://t.co/5tyFDfFNP4
Phil Hobden @phil_hobden
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Guy Rahamim @rahamim_guy
284 Followers 2K Following Trying to take over the 🌎 Into Customer Success | SaaS | Memes | Anime &F1 Racing #customersuccess | My tweets = My opinions
Craig Stoss @StossInSupport
487 Followers 400 Following Senior Leader in CX. Come find me on LinkedIn or https://t.co/VQC3X6hSlX.
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690K Followers 430 Following NYC Real Estate Queen, Shark Tank Shark 🦈
Desiree Gregory @SaaSyBroad
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Steve @SteveBrehaut
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819K Followers 217 Following ACTOR SCHRADERBRAU follow @schraderbrau_bb. Info at https://t.co/k103zlBO6n
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29K Followers 1K Following Outbound → Revenue. For B2B Teams That Want Results | Founder @ AMP | Coached 10,000+ B2B reps | Gamer + dabbles in AI
Oregon Zoo @OregonZoo
193K Followers 5K Following Together for wildlife. Community supported since 1888.
Shark Tank @ABCSharkTank
516K Followers 301 Following The official X for #SharkTank. Stream on Hulu! 🦈












