CustomerExperience @_cxio
CustomerExperience.io is a community to share and learn about customer experience trends, best practices and tips that will help you obtain leadership insight. customerexperience.io Joined June 2015-
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How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: bddy.me/2MrTqiq @npsbenchmarks
On May 10th & 11th, join CustomerGauge for the product release that will transform how companies generate #ROI through their #CX efforts. Get early access to the release that will disrupt the NPS® field as we know it! content.customergauge.com/monetize-2018-… … @forrester @Gronsleth @Genroe
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus Why don't you also? bit.ly/2EdZTK5 #MyMicroFocus
Have an #NPS question? We're hosting an #AskMeAnything session with Jørgen Bo Christensen, author of Next-Generation Net Promoter white paper. Send us your questions in a pm here.
Ask Me Anything Net Promoter® w. Jørgen Bo Christensen, Author Of Next Generation Net Promoter® white paper: npsbenchmarks.com/blog/ask-me-an…
Discover all the #CX secrets of #fintech with the The Net Promoter® Industry Case Study: #fintech content.customergauge.com/nps-fintech-ca… #fintechs #GrowthHacking @CXupdate
Don't miss out on the world's biggest Net Promoter® Conference this year! @CXPA_Assoc @CXupdate Register for Monetize! 2018: content.customergauge.com/monetize-2018-…
How the world's seventh largest #software company utilises NPS | @npsbenchmarks bddy.me/2su4Hd5
Our next #Monetize!2018 speaker is @loushipley! CEO at @black_duck_sw since 2013, Lou has driven the company's transformation into a leader in open space security and management solutions. Register for Monetize! 2018: content.customergauge.com/monetize-2018-… #Monetize!2018
Got what it takes to be names NPS leader? Reach out! npsbenchmarks.com/blog/customerg…
This one goes out to all of our techies: get your hands on the official NPS® Field Guide to the Technology Industry. bit.ly/2iy8bGJ @Hyken @augieray @CXupdate @CXpert
Check out this terrific ebook on the state of NPS in five industries. bit.ly/2ypcSWL @CustomerGauge
These NPS® Industry Leaders are Fine Examples of How to Do #NPS Right in 2017. Learn more here: hubs.ly/H08C1L70 @JimBassCX @Veeam
@CustomerGauge & @MelittaUSA proving once again there is correlation between #NPS & Consumer behaviour: bit.ly/2wEpZVJ
NPS Benchmarks Infographic on the Technology Sector! Discover the NPS of #Apple, #Cisco and more! content.customergauge.com/technology_nps… @Hyken @CXupdate
Sneak Peek from our #technology NPS Benchmarks Infographic. Don't Miss the Best of the Best in NPS: bit.ly/2wXxKaq @DrBorderick
Wanna get an update on the state of NPS for USA Airlines? We got you covered! Learn more here: npsbenchmarks.com/industry/trave… @CXupdate @sxp01
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Inaya Finzel @i_finze
50 Followers 5K Following
Vishal Singh @Vish_Sin683
0 Followers 27 Following
Joanna @Joanna_Fraczekk
0 Followers 45 Following
Ka Starrett @KaStarrett4396
112 Followers 5K Following
Been There Reviews @beenthererevie
8 Followers 103 Following
Marra CX Hub @MarraCxHub
34 Followers 51 Following Customer Experience Blog | CX Strategy | XM Strategy | Thought Leadership
Sarah Soliman @SarahSoliman202
0 Followers 7 Following Sarah Soliman #Clinic Manger #UAE 🇦🇪 #Egypt 🇪🇬 #Customer #Experience Professional Trainer
Odin CX Consultancy @cx_odin
262 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Buttermilk.cx @Buttermilkcx
2 Followers 5 Following
Chris Maconi @chrismaconi
501 Followers 418 Following Improve business outcomes with journey orchestration | Ex-Qualtrics, ex-startups (3x acquired), ex-IBM | Product x Engineering x Experience
Aizan @AizanTech
1K Followers 2K Following An idea-based company that helps you connect with your customers through intelligent cloud-communication tools. #AizanTechnologies #AizanCloud #CX #IVR
Holly Nicole @hnramer865
199 Followers 1K Following
Chris Chesterfield @ChrisChest57025
254 Followers 924 Following
Nina Hoeberichts @ninapatatina
22 Followers 50 Following 🌟 Customer Experience Consultant & Strategist 🎵 Singer Songwriter Producer @ninalimusic 🌴 Digital Nomad & Travel Blogger @ Things Nomads Do
Kimola Cognitive @kimolacognitive
794 Followers 105 Following Product of @Kimola101 I'm a rock-solid customer feedback analysis platform for marketing & research professionals. Try me for free! #AI #ML #CustomerExperience
Olivia (Mangan) Albyn @oliviaalbyn
326 Followers 784 Following CX Analyst Relations @Zoho | skiing, pickleball, travel, and (playoff) sports enthusiast 🤍
Andy @Andy16291790
1 Followers 69 Following
Experix Africa @ExperixAfrica
25 Followers 27 Following Transforming customer experiences with innovative strategies, cutting-edge tech & deep customer understanding. #CustomerExperience #Innovation #AfricaBusiness
Eduardo Rubio Navarro @erubion131
43 Followers 206 Following B2B | Digital Business | Digital Selling | Digital Marketing | Strategic Alliances | Business Development | DIBEXer
Ntsho Ikgopoleng @CX_bespoke
44 Followers 69 Following Customer Experience transformation enthusiast Lead Consultant at Bespoke Experiences Transforming CX practice in Botswana and Beyond
Cristian Cabrera @CabConsultingNL
318 Followers 2K Following Helping Start-Ups Build Foundational Success in Customer Service
Joan @lleida_joan
2 Followers 57 Following
Kevin McCahill 凯文 @masterycx
19 Followers 88 Following I help startups build customer experience (CX) processes to retain customers and drive growth | Scaled CS from startup to acquisition 2x & sharing what I know
Ilia Chadin @wtfwithservice
43 Followers 190 Following founder https://t.co/DzRfNMmNZk #customerexperience #designthinking #leanstartup #agilescrum cases & projects read more in tg https://t.co/pQ7MyhnJm2
Sukanto @sukantomittra
14 Followers 106 Following
Ethos Farm @ethosfarmUK
310 Followers 735 Following Award-winning CX & EX Consultancy with offices in London, NY and Singapore. [email protected]
Zimele Technologies @ZimeleTech
386 Followers 1K Following Established in 2004, Zimele Technologies is a majority black-owned IT company with offices across Western Cape, Eastern Cape and Gauteng.
vluo @vluo
81 Followers 143 Following
joHi @JoannaHirsz
5 Followers 94 Following
Greg Rich @GregRich15
40 Followers 87 Following
Tom Whitney @tw9449
1K Followers 1K Following Occasional nonsense. All views are my own, especially the good ones.
Allan @allan31589460
68 Followers 343 Following CX | CRM | Digital Transformation | Tech Innovation | Process Optimization | Org Planning | HCD
The CX Lead @CxLead
163 Followers 136 Following We're a CX publication and professional community on a mission to create and design people-first experiences.
Christian Liechti Men.. @businesslenny
223 Followers 821 Following new work in banking and healthcare I employee experience I talentscout I mentor I coach I enabler I jobcrafting I LEGO Serious Play I sanatecum I bankcrafer
Kazinha Atual @kazinhaatual
108 Followers 491 Following “Qto mais a sociedade se distancia da verdade, mais ela odeia aqueles que a revelam” GEORGE ORWELL #FORALULA #PTNUNCAMAIS #Plandemic 🇧🇷
Ali Rammal @AliRamm55194572
6 Followers 39 Following
Ignasi Martín @ignasi_martin
1K Followers 1K Following Liderando sin hacer ruido. Banking | Digital Transformation | Digital Banking | Innovation | CX | eCommerce | Coaching | Management. Opiniones particulares.
Nicolas Durand @Nicolas38713324
17 Followers 124 Following
Neal Dlin @NealDlin
890 Followers 881 Following Human Experience | Founder @ https://t.co/YZDtzDnjEL | Speaker | CX | EX | Founder of https://t.co/vX8Fcin5ne | Amateur Theatre Producer & Performer
Helena Najman @HelenNajman
58 Followers 379 Following
George Oliveira @george_oli
376 Followers 2K Following Full Stack Marketer. Google Cert: https://t.co/4IwWZOpxyN - Hubspot https://t.co/3nNCIcCPJl - LinkedIn: https://t.co/g2xlsRHRFy
José Alfonso Santill.. @JosAlfonsoSant7
15 Followers 97 Following
Uglioni Gregorio @cxgoalkeeper
345 Followers 474 Following Transforming Business Into Human Centric Powerhouses Achieving Superior Financial Results: CX Goalkeeper Podcast Host, Keynote Speaker
OvationCXM @ovationcxm
2K Followers 3K Following OvationCX is the Customer Experience Management company helping businesses & their partner ecosystems deliver exceptional CX by fixing broken customer journeys.
Sweepsify 🎈 @Sweepsify_
1K Followers 4K Following Sweepstakes Company | Contest Administration | Giveaway Marketing | 🎈 Tweets on CX, CRO, audiences, branding. ✨ Building Sweepsify to $💎.
Mau Baldi @mau_baldi
43 Followers 184 Following
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
MyCustomer @MyCustomer
13K Followers 6K Following The world's leading resource for customer experience and service professionals
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Annette Franz, CCXP @annettefranz
26K Followers 16K Following CEO @CXJourney Inc. | #CX Coach, #KeynoteSpeaker, #Author | Official Member @ForbesCoaches | #culture #leadership #employeeexperience #customerexperience
Gartner @Gartner_inc
434K Followers 3 Following We deliver actionable, objective insight that drives smarter decisions and stronger performance. Community guidelines: https://t.co/YoE73lYEBj
Beck Roemen @BeckyRoemen
2K Followers 2K Following #Founder of @RedeHealth, #startup enthusiast, #mentalhealth advocate, passionate about #healthcare #innovation & all things #digitalhealth.
Max Levchin @mlevchin
261K Followers 573 Following И чтец, и жнец, и на дуде игрец. Affirm, Glow, SciFi. ✡️
john adams @JustJadams
2K Followers 2K Following Partnerships @metalab. Building products worth talking about. I love comics & exercise with equal abandon.
NPS Benchmarks @npsbenchmarks
296 Followers 517 Following The resource is aimed @ Customer Experience professionals, who are rightly cautious about benchmarking scores with other companies.
Maurice FitzGerald @customerstrateg
1K Followers 2K Following Editor-in-Chief Owen CX, VP Customer Experience HP Software (rtd.), HP, Compaq, DEC, Wrangler, blogger, author: 4 books, strategy and NPS expert, #CX #NPS
The Survey Coach @TheSurveyCoach
33 Followers 23 Following We are Net Promoter(R) Survey Nerds and we are here to help make your surveys better! Pitch in and the community will coach you.
Linda Källqvist @Lindakallqvist
138 Followers 121 Following Client Experience @Meltwater EMEA #CX, #CustomerSuccess, #CustomerExperience #CLM Interests: Food&Wine, travel.
Sarah Frazier @srhfrazier
79 Followers 90 Following Your friendly, neighborhood content-lover, news fiend, and future trend enthusiast.
Fast Company @FastCompany
2.3M Followers 4K Following Inspiring readers to think beyond traditional boundaries & create the future of business. Subscribe to our daily newsletter: https://t.co/BpH3KmBae9
Vivek Jaiswal @vjaiswal
558 Followers 1K Following Tech entrepreneur. Hustler. Making things happen. Super power - can create more work anytime 🤪.
Bob Thompson @Bob_Thompson
9K Followers 3K Following CustomerThink founder and global evangelist for customer-centric business.
Natalie Schneider @nataliehealthcx
3K Followers 3K Following VP #digitalhealth @Samsung North America | Ex @McKinsey | #healthIT #wearables #digiceuticals #digitaltherapeutics | views always my own
Qualtrics XM Institut.. @XM_Institute
5K Followers 46 Following Temkin Group has joined @Qualtrics to create the Qualtrics XM Institute, the go-to resource for everything XM. Register for the XM Journal: https://t.co/A5tu5ITssA
Gem Pepper @Gem_Pepper
31 Followers 53 Following Consultant at https://t.co/E8UiwRuD6J ; specialists in B2B customer loyalty, relationships and engagement, and VOC insight
Neil Carson @neil_carson
550 Followers 1K Following Data and people are the two most valuable assets a company has. joining one to the other is the foundation for great things. Opinions are my own
Infinity Timepieces @infinityTpieces
2K Followers 3K Following A timepiece creator inspired by minimalism with value & quality in mind. Use code: TWITTER for 10% off. Free Worldwide Shipping ✈️
Constance Hill @ChillVeraCentra
237 Followers 498 Following President of VeraCentra, #CustomerExperience and #Loyalty fanatic.
Tony Schwartz @tonyschwartz
240K Followers 331 Following CEO of The Energy Project, besotted granddad, seeker. | I tweet about human development via @TonySchwartzTEP
Synchroteam @synchroteam
1K Followers 485 Following The leading #Cloud based Field Service solution to manage #mobile #workforce. #FieldService #Saas #CRM #HVAC #maintenance. Free trial: https://t.co/tS7bk4dA0v
Daniel Wellington @itisDW
33K Followers 109 Following Look your best, feel your best, and live your best with us. Join the conversation by tagging #danielwellington
Kayako @Kayako
10K Followers 4K Following Customer service software the way you dreamed it could be. Better conversations, a better customer experience. Used by over 131,000 support heroes 🚀
Calendly @Calendly
22K Followers 930 Following Simplify scheduling across the meeting lifecycle. Make your meetings more efficient, effective, & collaborative! For support, DM @CalendlySupport.
Klaus Conrad @KlausConrad1
54 Followers 217 Following curious, engaged, impatient, creative, breaking rules, prefer to do things my way
DeniseFSwanson @DenisefswansonF
33 Followers 72 Following My name is Denise F. Swanson & Working for @Dialer360. I am Feminist in Digital Marketing, Blogging, Social Community Creation and Love with Tech Writers.
Enhancv @Enhancv
5K Followers 8K Following Enhancv helps you create a resume to be proud of. It's modern and people remember it. The tool helps you highlight your achievements, attitude, and personality.
BBC News (World) @BBCWorld
40.7M Followers 16 Following News, features and analysis from the World's newsroom. Breaking news, follow @BBCBreaking. UK news, @BBCNews. Latest sports news @BBCSport
CNN Breaking News @cnnbrk
63.9M Followers 122 Following Breaking news from CNN Digital. Check @cnn for all things CNN, breaking and more. Download the app for custom alerts: https://t.co/8bf79vV51N
David McCann @davidmccann_cx
651 Followers 989 Following Using behavioural science and experience design to drive growth in emerging Asia.
TIME @TIME
19.3M Followers 490 Following News and current events from around the globe. Since 1923. Subscribe: https://t.co/yT0dueLEm0
CNN @CNN
62.3M Followers 1K Following It’s our job to #GoThere & tell the most difficult stories. For breaking news, follow @CNNBRK and download our app https://t.co/ceNBoNi8y6
Forbes @Forbes
20.0M Followers 5K Following Sign up now for Forbes' free daily newsletter for unmatched insights and exclusive reporting: https://t.co/LAKg7gIfDJ
The Wall Street Journ.. @WSJ
20.6M Followers 1K Following Sign up for our newsletters and alerts: https://t.co/QevH0DLisA | Got a tip? https://t.co/iXIigdOLPr | For WSJ customer support: https://t.co/DZgH9n4vAI
VeraCentra @VeraCentra
385 Followers 519 Following VeraCentra is a #CustomerRelationship #MarketingAgency. We help brands transform their marketing by placing their customers central to their efforts.
Tim Kuppler @TimKuppler
20K Followers 20K Following Founder of https://t.co/D1TEQ5VkPK and Director of #Culture & Org. Development for Human Synergistics. #Innovation #Engagement #HR #Leadership #CX
Helen Wilson/Simpson @HelenWilson_CX
1K Followers 1K Following 4 unbelievably amazing girls, stonking shoes, red lips. Global CXO - @ipsos, she/her, #CustomerPerspectivePodcast, all things CX/Channel Perfomance, views own
Chris Del Grande @ValuedMerchants
94K Followers 46K Following Husband Father Founder Valued Merchant Services 2X #Inc500/5000 List #MerchantServices #Payments #Entrepreneur #SmallBusiness #BusinessLoans #Connector
Bizwebjournal @bizwebjournal
11K Followers 12K Following Let Me Personally Work With You To Build, Market & Scale Your Very Own High Ticket Coaching Program
SatisMeter @satismeter
667 Followers 1K Following Customer Feedback Tool | In-app & Email Surveys | Measure NPS | Understand Your Product, Customers, and Business
Appuri @AppuriCorp
1K Followers 3K Following Helping companies increase customer loyalty through data integration and #machinelearning. #BigData #CEM #CSM
Sujan Patel @sujanpatel
54K Followers 36K Following Founder of @Mailshakeapp Also run a few SaaS companies @Zoomshift @VoilaNorbert @RightInbox Lover of fast cars and motorcycles
Confirmit @confirmit
4K Followers 1K Following Confirmit is the world’s leading #SaaS vendor for multichannel Voice of the Customer, Employee Feedback, & Market Research programs. #VoC #VoE #MRX
CXPA Finland @cxpafinland
1K Followers 1K Following CXPA Finland on kansainvälisen, non-profit, Customer Experience Professionals Associationin (CXPA) paikallisjärjestö Suomessa. #cxpafinland #asiakaskokemus #CX
Medallia @Medallia
13K Followers 1K Following The #1 Enterprise Experience Platform — Fastest Insights. Fastest Action. Fastest ROI.
Piotr Durlej @pdurlej
861 Followers 778 Following Product at @JUSTJOIN_IT 🤖 product management 🚀 startups 🫶 respect restraints while appreciating the possibilities 🧘 our life is what our thoughts make it 🌤
Jerry Durham @Jerry_DurhamPT
16K Followers 11K Following Physio... Beastie Boys, Biz, Baseball, Books, Bourbon .... #bizPT #ptexp #CLexCo #PatientSuccess #FrontDeskSuccess #BusinessSuccess #SFGiants #FTTB #Warriors
david jensen @JET912
5K Followers 437 Following Making the impossible, possible! #structuredmischief; investor, advisor, mischief maker. Make it. Break it. Innovate. Rebels with a cause.
Jemy Richard Reimers @JemyRichard
8K Followers 1K Following My passion is creating Art & Design. My daily job is Creative / Director Nutstree Studios LLC, United States.CustomerGauge's #Monetize2018 event shook things up at #Boston's Back Bay! TY to all of our customers, #Fortune500 leaders in the #CX industry, and #nps experts who joined us! @Forbes @FortuneMagazine @TechCrunch customergauge.pr.co/166321-custome…
Net Promoter® News: @JetBlue Bets on JetSuiteX, Streaming Media vs. Smart TVs, ixigo Wins Big, and more customergauge.com/blog/net-promo…
The CustomerGauge 2018 NPS® & CX Benchmarks Report is here! Discover the benchmarks, CX insights and NPS best practices from 5 phenomenal companies - @Microsoft, @Affirm, Inc., @MicroFocusNews, @salesforce , @VodafoneGroup and @Colliers Project Leaders. customergauge.com/benchmarks-rep…
The excellent 2018 NPS Benchmark Report by CustomerGauge. The spotlight on Micro Focus is on pages 49-52. customergauge.com/benchmarks-rep…
See why @salesforce headlines this year's 2018 NPS & CX Benchmarks Report! lnkd.in/dDsF896
hubs.ly/H0cMS_h0 Ignorance is not bliss...at least when it comes to your Net Promoter program. Arm yourself with the 2018 insights from 468 companies and 15 different industries.
hubs.ly/H0cN3Cn0 These six heavy hitters use Net Promoter to set themselves apart from the pack. What hidden insights has Net Promoter provided your company? @salesforce @Microsoft @MicroFocus @Affirm @Colliers @VodafoneGroup
How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: bddy.me/2MrTqiq @npsbenchmarks
How #MicroFocus has successfully moved NPS beyond just a metric by correlating it to future revenue -- in this @CustomerGauge 2018 NPS & CX Benchmarks report: bddy.me/2K9W7aV @npsbenchmarks
.@CustomerGauge, I thoroughly enjoyed the "Next-Generation Net Promoter" white paper. It was very informative. I highly recommend it. #CX #NPS
Very excited to learn from these #CX big-hitters in May! Laura Brooks, @maxieschmidt, @loushipley, @SL_Woerner, @Gronsleth, Jay Woody, @kcfredericksen7, @AdamDorrell, Camilla Scholten, Jørgen Bo Christensen & @Trishaala will all be presenting at @CustomerGauge #Monetize! 2018
Very excited to be joining the @CustomerGauge #Monetize! 2018 event next month. I would love to meet up with others attending, please let me know if you'll be there and would like to connect! #CXPA x.com/customergauge/…
bit.ly/2COBAlr Become your company's #NPS Champion! Get exclusive access to our NPS certification (a $2500 value) with your #Monetize! 2018 registration. @CXupdate @CXPA_Assoc
On May 10th & 11th, join CustomerGauge for the product release that will transform how companies generate #ROI through their #CX efforts. Get early access to the release that will disrupt the NPS® field as we know it! content.customergauge.com/monetize-2018-… … @forrester @Gronsleth @Genroe
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus Why don't you also? bit.ly/2EdZTK5 #MyMicroFocus
⏰ Webinar Alert! There're still a couple of spots left for our upcoming Live Webinar with @SuperOfficeAS. Register here --->> bit.ly/2jF7EDA 🎙️🎙️🎙️
Wonder What the Most Recommended Laptop Providers are Based on #NPS? Take a peek here: bit.ly/2o2Xm1Z @CXupdate @GrowthHackers
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus bit.ly/2DIhUTP #MyMicroFocus
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus bit.ly/2FbFrK5 #MyMicroFocus
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus bit.ly/2rK0HVu #MyMicroFocus
How the world's seventh largest #software company utilises NPS | @npsbenchmarks #MicroFocus bit.ly/2FqI3nq #MyMicroFocus
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