Steven Van Belleghem @StevenVBe
International keynote speaker - Author - Entrepreneur. Core topic: customer experience in a digital/AI driven world stevenvanbelleghem.com Joined May 2009-
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Followers39K
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🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce. maddyness.com/uk/2024/01/31/…
What distinguishes actual loyalty programs from marketing loyalty programs? Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy. hyken.com/amazing-busine… #customerservice #CX
Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met @StevenVBe op @Apache_be kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt. apache.be/2022/11/16/dre…
Time for a new episode of RADAR, our monthly @nexxworks podcast! Last show of 2023: enjoy! open.spotify.com/episode/1BNTcj…
CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree. I recently interviewed with @StevenVBe to discuss how to bridge that gap. forbes.com/sites/shephyke… #customerservice #customerexperience #CX
Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. hyken.com/amazing-busine… #customerservice #customerexperience #CX
Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. zurl.co/RK35 @Forbes #Leadership #CustomerCentricity
Super happy with this amazing review of 'A Diamond in the Rough' in @Forbes by @Hyken forbes.com/sites/shephyke…
Check out my new video: 10 Customer Experience Trends for 2024. #CX youtube.com/watch?v=UoE8Ye…
10 top books about creating a customer culture that delivers buff.ly/3sQgdiE via @StevenVBe on @thinkers360 #CustomerExperience #Marketing
Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24 stevenvanbelleghem.com/blog/the-10-ho…
Thank you Elite Magazine for a very nice review of 'A Diamond in the Rough'. elitebusinessmagazine.co.uk/reviews/item/a…
New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX mycustomer.com/service/manage…
10 dingen die we van Disney kunnen leren over het creëren van een magische CX marketingfacts.nl/berichten/10-d… door @StevenVBe
'Als je denkt dat je alles over goed versus slecht in Customer Experience nu wel gezien en gehoord hebt, heb je een tijdje geen boek van @StevenVBe gelezen.' @JeanineDijkhuis las zijn nieuwste > l8r.it/eEdR VD_Management
Dank je wel @tijd voor dit mooie artikel over 'De Ruwe Diamant'. tijd.be/ondernemen/med…
Time for my monthly CX Update video! This time with three examples of companies working on their customer culture: Neuhaus, AG Insurance and CSU. Enjoy! youtube.com/watch?v=iW31uW…
10 things you can learn from Disney about creating a magical CX by @StevenVBe customerthink.com/10-things-you-… via @customerthink
How do you get your employees excited about helping customers? by @StevenVBe customerthink.com/how-do-you-get… via @customerthink
Marketingexpert @StevenVBe put uitgebreid uit persoonlijke ervaringen om te laten zien hoe je kunt uitgroeien tot een geslepen diamant 💎Een gesprek over de kracht van het Top Gun-effect, hoe AI de mens kan bijstaan, en enthousiaste nonnen> l8r.it/nLlv @VD_Management
Geert Noels @GeertNoels
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16K Followers 191 Following Building the next generation of digital pets. Alpha launching this fall. Discord: https://t.co/3tjXGOtFqc🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce. maddyness.com/uk/2024/01/31/…
What distinguishes actual loyalty programs from marketing loyalty programs? Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy. hyken.com/amazing-busine… #customerservice #CX
NEW BOOK: World-leading expert reveals 100 practical tips to create a truly shining customer experience buff.ly/3M5EtDR via @StevenVBe of Nexxworks on @thinkers360 #BookRelease
'Nu moet ik eerlijk bekennen dat ik wel geniet van een optimale klantbeleving en erover lezen is bijna zo goed als het zelf meemaken' Eric van Arendonk las 'De Ruwe Diamant' van @StevenVBe > l8r.it/eHtq @VD_Management
Eight CX trends to watch out for in 2024. Thanks Steven for the insights …campaignasia.com/article/eight-… | @StevenVBe #CX #trends |
Geen betere manier om het jaar écht te kickstarten dan een live keynote @StevenVBe shine on you crazy diamond!
NEW BOOK: World-leading expert reveals 100 practical tips to create a truly shining customer experience buff.ly/3M5EtDR via @StevenVBe on @thinkers360 #BookRelease
From the archive! 🗃 In episode 255 @bookstothesky chatted to @StevenVBe about his unique approach to structuring and writing and finding the courage to experiment for ourselves 👉🏻 extraordinarybusinessbooks.com/episode-255-ex…
‘Inspirerend, praktisch en leest als een tierelier’ Marije Teerling las 'De Ruwe Diamant' > l8r.it/rz3r @VD_Management @StevenVBe
Optimistic employees not only make themselves feel better, they also create a better atmosphere and dynamics that improves the overall performance of the company, says Prof Steven van Belleghem (@StevenVBe) in the latest edition of AIMA’s Indian Management Magazine. Be an AIMA…
Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy and small improvements to deliver exceptional customer experiences. hyken.com/amazing-busine… #customerservice #customerexperience
@StevenVBe @Forbes You are very welcome. Happy Holidays my friend.
CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree. I recently interviewed with @StevenVBe to discuss how to bridge that gap. forbes.com/sites/shephyke… #customerservice #customerexperience #CX
Are you a "diamond in the rough" when it comes to customer-centricity? @StevenVBe is on a mission to help companies recognize their potential for creating an outstanding customer experience. Check out his latest book to uncover the secrets! #CX zurl.co/wyOD @Forbes
Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture. hyken.com/amazing-busine… #customerservice #customerexperience #CX
Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. zurl.co/RK35 @Forbes #Leadership #CustomerCentricity
"Van Belleghem always delivers," says Shep @Hyken of @StevenVBe book 'A Diamond in the Rough' - read bit.ly/3R0GD9I his @Forbes review and find out more about the book bit.ly/3GkOHNs which shows you how to build a customer-oriented corporate culture #books
‘Inspirerend, praktisch en leest als een tierelier’ Marije Teerling las 'De Ruwe Diamant' > l8r.it/pV6H @VD_Management @StevenVBe
The 10 hottest Customer Experience (CX) trends for 2024 by @StevenVBe customerthink.com/the-10-hottest… via @customerthink
The 10 hottest Customer Experience (CX) trends for 2024 buff.ly/3Th75i9 via @StevenVBe on @thinkers360 #CustomerExperience #Marketing #CustomerLoyalty