SOCAP International @SOCAP
We are the leading resource and authority for #CustomerCare & #CustomerEngagement professionals. #cx #custserv #custexp #customerexperience #customerservice socap.org Chandler, AZ Joined April 2008-
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Networking is a cornerstone of the #SOCAPSymposium experience. 🌟Connect with professionals from diverse backgrounds 🌟Engage in meaningful conversations that spark new ideas 🌟Form lasting partnerships to propel your career or business #SOCAPInternational #SOCAPPY
Hey PACE members! Join us at Spring Symposium in Memphis to reconnect with CX pros for knowledge sharing, networking and of course, fun! Text the word PACE to 703-552-4348 to unlock SOCAP member pricing! socapsymposium.org See you in Memphis!
We're #SOCAPPY to extend a special invitation to our PACE friends for Spring Symposium in Memphis - text PACE to 703-552-4348 for your registration code to receive member pricing. ➡️ socapsymposium.org #SOCAPInternational #PACE #CX #EX #CallCenter #ContactCenter
SOCAP Retail Roundtable: Mastering Multichannel Feedback This comprehensive webinar aims to equip participants with the tools and knowledge needed to adeptly navigate and optimize the feedback landscape. Register ➡️ socap.org/events/EventDe… #SOCAPInternational #CX
You asked, we listened! At this year's SOCAP Spring Symposium in Memphis, we're dialing up the #AI content. For more details, visit SOCAP's Symposium Sessions ➡️ socapsymposium.org/sessions #SOCAPinternational #CX #EX #ContactCenter #CallCenter
We're #SOCAPPY for all the partnerships we are creating in Memphis for Spring Symposium. #SOCAPInternational #CX #CallCenter #ContactCenter
We're #SOCAPPY to announce our opening presenter, Annette Green, who will share her leadership experience in creating moments that matter in the employee experience journey at ALSAC. Register for Symposium today ➡️ socap.org/events/registe… #SOCAPinternational #CX #EX
The Value of Training and Certification Join us for an insightful webinar that explores the transformative power of investing in training and certification for your contact center staff. ➡️ socap.org/events/EventDe… #SOCAPinternational #CallCenter #ContactCenter #EX #training
Our Auto Summit is brought to you by Sedgwick! Designed to foster deep discussions, share insights, and explore the latest trends and challenges facing #CX professionals in the auto industry-you'll want to be there. ➡️ socapsymposium.org/auto-summit-3 We're #SOCAPPY you're a sponsor!
📣Attention Spring Symposium Exhibitors! The exhibitor kit is now available online. It's your go-to guide for everything symposium. See you in Memphis! socapsymposium.org/exhibitor-guide
We're #SOCAPPY to announce one of our Gold Sponsors: CH Consuting Group Thank you for your continued support of #SOCAPinternational and our Spring Symposium. Register ➡️ socapsymposium.org #CX #CallCenter #ContactCenter #EX
🌍✨ Happy International Women's Day! ✨ Today, we celebrate the incredible achievements of women and reaffirm our commitment to gender equality and empowerment with the announcement of the SOCAP Women's Leadership Summit in Memphis Tuesday, May 14th. ➡️ socapsymposium.org/womens-leaders…
Join industry expert Dave Seaton in this webinar as he unveils his process for creating compelling customer journey maps using his DARMA method. Register ➡️ socap.org/events/EventDe… #ContactCenter #CustomerJourneys
We're #SOCAPPY to announce one of our Gold Sponsors: Laivly! Thank you for your continued support of #SOCAPinternational and our Spring Symposium. Register ➡️ socapsymposium.org #CX #CallCenter #ContactCenter #EX
We're marking World Consumer Rights Day with a Timely Topics webinar: Current State and Evolution of U.S. Consumer Privacy Regulation. Featuring Speakers: • Michele Shuster • Aaron Parry Register today ➡️ socap.org/events/EventDe… #Compliance #ConsumerPrivacy #SOCAPinternational
We're #SOCAPPY to announce one of our Gold Sponsors: Morley. Thank you for your continued support of #SOCAPinternational and our Spring Symposium. #CX #CallCenter #ContactCenter #EX
We are honored to announce Dr. Russ Wigginton, President, National Civil Rights Museum, as our Welcome to Memphis speaker at #SOCAPSymposium. More information on the museum: civilrightsmuseum.org #SOCAPPY #CX #ContactCenter #CallCenter
You Rock. That is all. (Thanks for your membership!) #SOCAPinternational #CX #MembersRule
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Jeremy Watkin @jtwatkin
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Sean B Hawkins @SeanBHawkins
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Dan Gingiss @dgingiss
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Amanda Dingus @avdingus
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珠海同城线下约.. @Thuper37889
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851 Followers 5K Following They say to have a friend,one has to be friend. Thanks you for following me and now i will follow you.
Jean Diaz @Jean_Diaaz
6 Followers 71 Following Community Manager You are the painter of your life! don't give your brush to anyone.
Robert Lewise @robert_lewise
27 Followers 63 Following I love spending time with my dog, and I try to live a one-with-the-world kind of life. I'm serious about the things that matter to me! Associate social media MN
The CX Hotline ☎️ @CXhotline
38 Followers 109 Following A helpline for business leaders in search of impartial #customerexperience advice, ideas, and innovations.
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AEI Speakers @aeiSpeakers
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Joe Zerella @JoeZerella
105 Followers 2K Following UConn Huskies, Hartford Hawks, and Monmouth University fan. UConn alum. #BleedBlue #3PEAT
Mike Sanders @eLearning_Life
2K Followers 5K Following Renaissance Man 2.0. Remote Work and Marketing Specialist! Disability Advocate. #TEDx, Marketing Summit, UN, TechDay Speaker.
LiveChat Affiliates @LiveChatAffili1
28 Followers 620 Following Using LiveChat, we can handle more customer inquiries. Improve your contact with customers too! Sign up today for a free trial!
Stacy Sherman ~ #Doin.. @stacysherman
2K Followers 1K Following Helping companies 2X income from existing customers & maximize referrals via Heart & Science™ Model ➤Speaker➤Advisor➤Award-Winning #CX Podcaster
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Magnitude Inc @magnitudegrowth
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ATTOUNGBRE @ATTOUNGBREyeb
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Brohawk Solutions - M.. @BrohawkSolution
184 Followers 228 Following Brohawk Solutions, LLC Aligns People, Processes, and Technology To Drive A Better Employee Experience Leading to a Better Customer Experience
Raffaele Ricupero @RaffaeleR_83
258 Followers 321 Following Creatore del Protocollo Clienti Contenti Entra nel gruppo 👉 https://t.co/C0n9rUKhXu
Anserve Inc. @anserveamerica
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knowbl @teamknowbl
51 Followers 41 Following Effortless Brand AI Assistants #BrandGPT Tune into our podcast, The Conversational AI Divide 🎙️
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Shep Hyken @Hyken
109K Followers 14K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Blake Morgan @BlakeMichelleM
14K Followers 3K Following Customer Experience keynote speaker, CX Futurist, bestselling author, host @ Modern Customer Podcast, 2 amazing kids w/@JacobM
Sean B Hawkins @SeanBHawkins
5K Followers 3K Following #CustServ #CX leader & speaker. Foodie & traveler. @buffalobills #RollTide Syracuse bball
Dan Gingiss @dgingiss
21K Followers 5K Following #KeynoteSpeaker teaching companies how to make #CustomerExperience their biggest competitive advantage. 2X Author & Podcaster. #TheExperienceMaker
LeslieO @LeslieO
6K Followers 6K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Zendesk @Zendesk
107K Followers 2K Following The intelligent heart of customer experience | 🔗: https://t.co/fZvAP0hBWs
Knowledge Rhino @KnowledgeRhino
35 Followers 128 Following Increasing contact center performance through data and speech analytics
CCW Digital @CCW_Digital
11K Followers 10K Following The #1 Customer Contact Community & Online Research Hub serving 150,000+ members globally💡 📨[email protected]
Marlean Fuller @HappyWife0909
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Voice of the Customer @VoiceoftheCust1
31 Followers 46 Following This podcast talks to REAL customers voicing REAL opinions about the good and bad of their customer experiences.
Prosperity Now @prosperitynow
11K Followers 2K Following Prosperity Now works to build an economy that is just, fair and free from structural racism.
Linda Porter @Spartina101
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Idiomatic @idiomatic_hq
88 Followers 14 Following Turn your customer feedback into a complete, data-driven voice of customer picture with Idiomatic's AI-driven customer intelligence platform.
JW Starr Pass @JWStarrPass
3K Followers 2K Following Cradled in the mountains, JW Marriott Tucson Starr Pass Resort & Spa is rich in comfort, culture and natural beauty. Follow us on Instagram @jwstarrpass!
Sparkcentral @Sparkcentral
4K Followers 2K Following Our mission: to change how customer service is delivered around the world - through Messaging
Jagrit Malhotra @CB_Engage
5K Followers 3K Following #CX #entrepreneur @Clarabridge, passionate about growing businesses the right way—with humility. Husband to my amazing Viking wife, “Papa” to adorable twins.
ICMI @CallCenterICMI
10K Followers 1K Following ICMI is the authority on #cctr excellence! We empower contact center leaders w/ innovative resources, events & training.
ServiceNow @ServiceNow
49K Followers 193 Following The world works with ServiceNow @ServiceNowNews | @WeUseServiceNow | @LifeAtNow | @HelloKnowledge
Arise VS @AriseVSInc
1K Followers 1K Following Arise Virtual Solutions is the leader in virtual #BPO helping companies add #ondemand flexibility & create the highest quality #omnichannel #customerexperience
SOCAP New England �.. @socapne
48 Followers 403 Following The local New England chapter of SOCAP International represents a thriving global profession of best-in-class customer care experts across all industries.
Reputation Studio @RepStudioApp
96 Followers 712 Following Manage Your Entire Online Reputation. Empowers brands to accelerate revenue by taking control of their online reputation. @salesforce partner
Oracle Customer Exper.. @OracleCX
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IBM Cloud @IBMcloud
236K Followers 3K Following Offering a high-performance, secure and resilient cloud to accelerate the impact of AI for enterprises. 📰 Subscribe to our newsletter: https://t.co/58XhNOzx1c
Bruce Turkel @BruceTurkel
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590 Followers 420 Following Future Point of View is a technology firm based in Oklahoma City advising industry leading clients across the globe.
SOCAP Northeast Regio.. @socapnortheast
40 Followers 61 Following SOCAP NE is more than 700 members strong. We’re a supporting branch of SOCAP International.
Anne Bibb @annebibb
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Lessonly (now part of.. @lessonly
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BBB @bbb_us
64K Followers 328 Following BBB is committed to advancing marketplace trust. This account is not a complaint reporting platform. Use https://t.co/zSW9lcFsze to file.
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Kate Cologna @kmzimm
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343K Followers 4K Following Sharing Frito-Lay news, good food, and fun for any occasion!
PepsiCo @PepsiCo
359K Followers 12K Following News, innovation, global inspiration & more from @PepsiCo
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78 Followers 147 Following Customer Care | Risk Mitigation | Crisis Management | Consulting | Marketing
General Mills @GeneralMills
104K Followers 93 Following News and stories from General Mills. Learn more at https://t.co/TIahwoyUlF and https://t.co/wxZGGClohv
Ernan Roman @ernanroman
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13K Followers 10 Following Intelligence that fuels performance. Data and analytics that improve business and customer experience.
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McorpCX @McorpCX
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Dion Hinchcliffe @dhinchcliffe
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Sarah Simon, CCXP @VOCMountaineer
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Fonolo @Fonolo
5K Followers 5K Following Call-Back solutions for the #ContactCenter. Visit our industry-leading blog for customer service professionals.
Ricardo S Gulko CX ce.. @RicardoSGulko
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jonblack.eth @JonHBlack_CX
594 Followers 2K Following Bay area #web3 #loyalty #Fintech #Product exec/degen. Former head of product @Gluwa @Creditcoin #Blockchain building #Defi lending. Founder @_XPID_ , x @JPMC
@MassMarkets #BPO @TMone
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Justin Robbins @justinmrobbins
4K Followers 162 Following Keynote speaker & business advisor. I help leaders find their rhythm and become catalysts for positive change.
Marilyn Suttle @marilynsuttle
10K Followers 4K Following Marilyn Suttle, Customer Service Speaker, Consultant, Bestselling author, Communication pro. "Suttle" Shifts for breakthrough success. #custserv #CustExp #CX
Teresa Heath-Wareing @theathwareing
11K Followers 5K Following Business, Marketing & Mindset Coach. Online business owner, international speaker and author. #TEDxSpeakerThe contact center is a goldmine of insights. Those who never go into the contact center are missing out.
At 21:21 it is the 21st minute of the 21st hour of the 21st day of the 21st year of the 21st century. A good time to look ahead with hope to a brighter 2021.
Happy Monday @SOCAPnortheast! Is everyone looking forward to @SOCAP Re-Imagine Virtual Conference Week 3, Oct 28th focusing on #Technology? Northeast is and we hope to see all of you there!
@SOCAP @pepsi @GeneralMills @KelloggsUS What an exceptional 2 days of content and relevant sharing. Great to see and hear from these important brands and to gain insights relevant to not only the CPG industry but to literally any company who has a commitment to both its customer and associates. #socapdelivers
What a great exhibit hall socapinternational first Virtual CCS Live! #CCSLIVE2020 instagram.com/p/CBgW18VnoKm/…
Excited to kickoff the inaugural @SOCAP #ccslive2020 virtual conference. Great start with @mcb3670 Virtual hugs to all
Radial’s Robin Gomez is participating in the @SOCAP Chapter Event on Thursday, May 28 to discuss "How to Have Fun + Great Success Managing, Motivating + Training Virtual Teams." Attendance fees will be donated to the Greater Boston Food Bank. Sign up here: bit.ly/2WUeBC1
There’s still time to register for Thursday’s “Virtual Realities” event to learn management and training techniques from virtual leaders hosted by @SOCAP. Sign up here: bit.ly/2WUeBC1
If you'd like to dig deep into: *Data reporting *Quality monitoring *Workforce management then JOIN US at an immersive, interactive VIRTUAL Customer Care Summit June 16-18. Register today: ccs.socap.org @SOCAP #CommunicationIsOurBusiness #Network #Learn #Innovate
YOU'RE INVITED to the SOCAP VIRTUAL Customer Care Summit next month: youtu.be/MrBmVdqNK-M Learn more and register today: ccs.socap.org #conference #CCSLive2020 #SOCAP #cctr #CustomerService @SOCAP
Join Dave Romero tomorrow for “Virtual Realities — How to Have Fun and Great Success Managing, Motivating and Training Virtual Teams" hosted by @SOCAP! He'll share inspiring training ideas to upskill and motivate your virtual teams. Register today! eventbrite.com/e/virtual-real…
JOIN US at the @SOCAP Customer Care Summit, virtually. And, Sara will be exhibiting ALL the cool stuff @AvcommSolutions offers! ccs.socap.org
Don't miss this! Great registration rates, and your entry into the @SOCAP world! 🌎 #CustomerServiceProfessionals #CustomerCare #CustomerService #CustomerFirst
➡️ Early-bird registration rates end TOMORROW! Register today for our immersive, interactive experience and receive the lowest rates. ➡️ ccs.socap.org
I'm hosting with Nicole Nutile on Tuesday, May 12, join me!
Hi SOCAP members! Join us for a few virtual sessions. Register below! eventbrite.com/e/socap-ny-met…
@SOCAP Customer Care Summit CCS LIVE will be held June 16–18, 2020. Join us for an immersive, interactive experience over three half days. Register today: ccs.socap.org
It's not too late to register for tomorrow's @SOCAP webinar on how to use AI for crisis management, and hear from our own Alex George. bit.ly/2yj28ha #webinar
We can use some good news. Improved #custserv is on silver lining.
If you're looking for a little good news during the pandemic, here's some: The coronavirus has the potential to improve customer service in a remarkable way. ow.ly/AeMC50z3nim
We've got headsets and speakerphones to support you - wherever you work. Call our Headset Superheroes today: 1-866-998-9991 #CommunicationIsOurBusiness #Headsets #WFH #WorkAnywhere
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