Intradiem @Intradiem
Intelligent Automation solutions that companies deploy to help customer service teams maximize productivity. intradiem.com Atlanta, GA Joined May 2009-
Tweets4K
-
Followers1K
-
Following948
-
Likes146
Join us as we partner with CCW for UK Executive Exchange 2025! #CCWUK #cxinnovation #contactcentre #cx #customercontact
Discover how Cigna transformed their call center with @Intradiem’s #automation. Join Shannon Scott, Kevin Pickett, and Larry Swift for this webinar hosted by #SWPP to see how. → go.intradiem.com/cigna-case-stu… #Efficiency #AgentEngagement #WorkforceManagement #WFM
Boost agent productivity & wellbeing with AI! Join industry experts Larry Swift, Ted Lango, and former Synchrony VP Jim Simmons in our latest webinar. Gain insights into tackling stress & burnout. Watch now & elevate your contact center's performance. ▶️ marketing.intradiem.com/the-human-side…
Feeling the burn of high turnover? Discover how much you could save with our AI-driven solution that predicts turnover with 80% accuracy. Take the first step towards savings with our quick attrition calculator. 👉 marketing.intradiem.com/attrition-savi…
Intradiem's #AI enhances frontline agents' work life by predicting burnout through data analysis, leading to improved agent engagement, lower turnover, higher customer satisfaction, and better business results. Get the eBook to learn more: bit.ly/495a5SO
Unlock the secrets to reducing attrition in your contact center! 📊 Check out this one-pager on Intradiem's Attrition Indicator. Click here to access: go.intradiem.com/attrition-indi… and revolutionize your operations! 🚀 #ContactCenter #Attrition #Operations
It's a new year and time for a new career! Check out our current open positions and apply to be a part of the Green and Orange today! #hiring intradiem.com/company/career…
We're thrilled to see the glowing feedback from our valued customers on @G2! Explore their reviews → bit.ly/48ENWLk ⭐ ⭐ ⭐ ⭐ ⭐ #CustomerExperience
Unlocking the fingerprint of attrition with AI! Dive into Intradiem's groundbreaking solution that predicts and prevents contact center turnover. 🎥🔍 #DataDriven intradiem.wistia.com/medias/afyu12w…
Intradiem’s new #AI-powered solution helps contact centers avoid agent turnover by predicting #attrition and taking steps to proactively prevent it. intradiem.com/predict-contac… #employeeengagement #agentengagement #contactcentersolutions
#CRSNaville attendees witnessing #CX innovation in action in our Innovations Lab sponsored by @Clearharbor1 and with participating partners @simplr, @awscloud, @Intradiem, @Mosaicx_, @gladly, @ZenarateAICoach, @Beyondsoft_US, and @balto_ai. #CustomerExperience #CXLeaders
.@Intradiem Introduces First AI-Powered Solution to Predict Contact Center Agent Attrition Solution’s 80% accuracy rate expected to reach 90% in 2024. #CX #custserv #cctr intradiem.com/resources/news…
Intradiem is a technology company on a mission to reinvent customer service through automation. Using AI-powered technology for customer service teams, they're at the cutting edge. Check out @Intradiem's open Controller role: themuse.com/jobs/intradiem… #sponsored #hiringnow
We partnered with SWPP to poll the workforce planning community on their challenges in bringing #automation into their contact centers. Check out the results and see the top #workforce barriers to automation!
Join us on June 29 for our Executive Briefing on AI-Powered CX Solutions with our co-host from @Meta and a panel of thought #leaders from @tetherfi, @Connect_IGT, @Concentrix, @Intradiem, and @blackbox_ns. Sign up today!⬇️ bit.ly/3VUDKcB #CX #AI #customerexperience
Join us 6/27 to hear @Metrigy's latest research on Customer Insights & Analytics, why @Synchrony chose to use Intelligent Automation in their contact centers, and how the technology improves #EX and #CX. pages.intradiem.com/metrigy-webina… #contactcentersolutions #webinar
What's a significant benefit of automation that teams commonly overlook? Read this @VentanaResearch viewpoint to find out. Plus, learn why the notion that “more automation means fewer agents” is misguided thinking. bit.ly/41M7KZy
Join @SWPP_org and @Intradiem on 5/2 for a webinar to learn how technology can deliver additional capacity to help your center better serve your customers and agents. Register: go.intradiem.com/swpp-webinar-5…
Learn what embracing equity means to women in the technology space, including our very own Jennifer Lee, Chief Operations Officer at Intradiem. After all, every day should be International Women’s Day! bit.ly/3YCOSdG #EmbraceEquity
Read what enterprise customers are saying about Intradiem’s #ContactCenter automation solutions on SourceForge. → bit.ly/3SLrIAM ⭐ ⭐ ⭐ ⭐ ⭐
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #redtape, #sludge, #darkpatterns, and social impact.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/1s3CrrfhcV
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Shep Hyken @Hyken
105K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Stacy Sherman ~ #Doin... @stacysherman
2K Followers 1K Following Keynote Speaker & Influencer Focussed On Doing Leadership and Customer Experience Right | Podcast Host: Doing CX Right℠ (Top 2% Global Rank)
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
LeslieO @LeslieO
6K Followers 5K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Bob Furniss @bobfurniss
2K Followers 3K Following Father, Husband, Grandfather, Political Wonk, Contact Centers, CX | Podcast @showcontact | Co-founder @keeshawarrior nonprofit
Jimmy Hosang @Hosang
12K Followers 2K Following Founder/CEO of MOJO-CX, AI-powered B2B SaaS for Contact Centres. £6.5m raised. Performance analytics. Football insight. All I have is correct opinions…
Rose Annette @RoseAnnett11767
46 Followers 342 Following
VSN SPORT @vsnsport
4K Followers 4K Following 🏆Bespoke sportswear specialists ⭐️Designed to make you stand out 🏴Scotland’s leading producer of bespoke sportswear 🌍Delivering worldwide
Sharmin Akter @OronnoShar11581
2 Followers 59 Following I am a professional digital marketer & Facebook Ads expert.
Julireed @Jue321
0 Followers 9 Following
Jessica Patel @Pateljess
13 Followers 126 Following
SallyRoger @Goxn5uQE67IR2sm
46 Followers 4K Following
United World Telecom @UnitedWorldTele
43 Followers 140 Following United World Telecom provides cloud-based communications solutions for businesses, with international phone number coverage in 160+ countries.
Megha Tiwari @MeghaTiwariJPR
18 Followers 91 Following
Intelligent Automatio... @autointelligent
55 Followers 144 Following Exploring the future of work through AI, RPA & automation. Intelligent Automation & Robotics Expo Europe is a leading industry expo connecting global enterprise
Ava_Garcia @AvaGarcia139846
19 Followers 1K Following
Directors Club @directorsclubuk
1K Followers 114 Following Directors Club® is an important community of current and future leaders. Membership is by invitation and recommendation.
Thithog @Thithog11708
8 Followers 1K Following
M M @MMdonGioVany
395 Followers 2K Following
terrAnce pruitt @PruittTerr65050
32 Followers 549 Following
Apertion Seeks @Apertionis
67 Followers 961 Following /a.pēr.ti’o:.nis/ From the verb aperire (to open, uncover)
Global AI News @GlobalAINews
160 Followers 902 Following Artificial Intelligence News, Insights & Analysis. Website: https://t.co/rv7ZZFUKbN #AI #ArtificialIntelligence #ML #MachineLearning #GenerativeAI
Foundever Berlin @FoundeverBerlin
25 Followers 121 Following Weltweiter Anbieter von Business Process Outscourcing & Kundenservice Dienstleistungen; über 40 J. Expertise; starker Fokus auf digitale Service Strategien.
Outsource Accelerator @outsourceaccel
267 Followers 635 Following The world's leading outsourcing marketplace and advisory.
DCNN Magazine @DCNNMagazine
3K Followers 2K Following DCNN is the total solution at the heart of the #datacentre industry, providing news, developments, insight, analysis and opinions
Marcus Thymian @thymiano
195 Followers 859 Following Chicago-based patent attorney (software, AI/ML, VR/AR, 3D printing, UAVs, etc.), runner, XC skier, sailor, and family guy.
Bryan Wang @Bryan_Zingtree
10 Followers 192 Following
Joel Stellner @JoelfromZuar
189 Followers 516 Following New Dad. Abundance Enthusiast. Builder at Zuar...the ATX based tech company that helps people do awesome data stuff. @wearezuar | https://t.co/o9FwHE3lBL
Lisa Lusk @LisaLuskVR
17 Followers 129 Following Senior Manager of Business Performance at @VentanaResearch
VampireCouple @VampireCoupleX
14 Followers 183 Following We are a couple from the world, that wants to share some content. Follow our free onlyfans page: https://t.co/PNdoaCrXbz
123 Recruitment and T... @123_Recruitment
225 Followers 58 Following Head Office: 01606 827655 London Office: 0203 355 3216
POS Paper @pos_paper_
260 Followers 2K Following https://t.co/yKrAKpm6Bg was established in Jacksonville, Florida in 2002 with the goal of bringing personalized service to the POS paper and ribbon supply industry.
The BPO Network @thebponetwork
507 Followers 3K Following Connecting business owners with quality #outsourcing companies. Fast track your due diligence. Click to get started 👇
FiftyFive Technologie... @FiftyFiveTech
28 Followers 79 Following We are an IT Outsourcing and Consulting firm. Delivering Tech driven solutions to clients.
Will Cooper @WCooper19
696 Followers 3K Following Infra tech exec, investor, and advisor. Brooklyn and the world.
Isoliments @isoliments
6 Followers 205 Following Isoliments provides many services like Product Design & development , machine design and CAD/CAE Services in various domains at pune, Maharashtra in India.
Hector La Rosa @hector_rosa4
53 Followers 601 Following
April McCollum @AprilMcCollum12
3 Followers 14 Following
federico punsalan @federic25733344
23 Followers 150 Following
Saschafranzpeter Beck... @Saschafranzpet1
0 Followers 91 Following
Telarus @telarus
8K Followers 6K Following Telarus is a top Technology Services Distributor that facilitates sales for all top data, voice, & cloud providers in the country. Data, Voice, Cloud: Mastered.
Natural Aptitude Ltd @NaturalAptitude
152 Followers 1K Following Sales Acceleration Agency - Enhance Sales & Create New Business Ops - [email protected] #DemandGeneration #ChannelMarketing #B2B #LeadGeneration #Marketing
Stephen Comer @smcomer
73 Followers 190 Following Contact Centre Customer Experience Strategic Business Consultant #contactcentre #CX https://t.co/eNMKQJE4wc
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
Blair Pleasant @blairplez
13K Followers 1K Following unified communications & collaboration and contact center industry analyst & consultant, Beatles freak, mom, wine lover. Mastodon: @[email protected]
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #redtape, #sludge, #darkpatterns, and social impact.
Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
Roy Atkinson @RoyAtkinson
16K Followers 10K Following Business Advisor | Industry Analyst | Writer | CEO #CX #tech #ITSM Podcast: Reach Your Do Point® https://t.co/1s3CrrfhcV
Jenny Dempsey @jennysuedempsey
8K Followers 7K Following Customer Experience & Community Management Freelancer | Udemy Teacher | Speaker | Writer | Furniture Flipper | Dog Lover
Marsha Collier @MarshaCollier
219K Followers 67K Following NYT Bestselling eBay/Tech Author (1M+ sold) • Android, Social Media, Host X #CustServ chat • 1500+ episodes 🎧 #TechRadio – All networks • Geek out 🚀
Shep Hyken @Hyken
105K Followers 13K Following Customer Service and Experience Expert | Keynote Speaker | NYT Bestselling Author | Shep helps companies deliver AMAZING customer service experiences!
Justin Robbins @justinmrobbins
4K Followers 156 Following Founder at Metric Sherpa. Keynote speaker, researcher, & business advisor connecting human moments & technology to create real business outcomes.
Jeannie Walters @jeanniecw
13K Followers 7K Following #CX CEO @ExpInv | TEDx speaker | CCXP: Certified Customer Experience Professional | Trainer, consultant, podcaster. 20+ yrs in customer experience strategy.
LeslieO @LeslieO
6K Followers 5K Following Leslie O'Flahavan: E-WRITE honcho. Plain language advocate. Writing teacher: @LI_Learning, web content, email, chat, social media. Mentor. Writer. Reader.
Ben Motteram 🇦🇺 @CXpert
11K Followers 7K Following I work with leaders to transform organisations into ones that are loved by employees and customers.
Debra Bentson DBA @theccdoctor
791 Followers 102 Following My opinions are mine. I'm the WFM Humanitarian. I work and play, laugh loud and often, am safe and strong, and live on my own terms.
Salesforce @salesforce
580K Followers 156 Following We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
Sheila McGee-Smith @McGeeSmith
16K Followers 2K Following Contact center/enterprise communications industry analyst. NYC born and bred, concrete jungle where dreams are made of.
Bob Furniss @bobfurniss
2K Followers 3K Following Father, Husband, Grandfather, Political Wonk, Contact Centers, CX | Podcast @showcontact | Co-founder @keeshawarrior nonprofit
Jason Dowden @jrdowden
1K Followers 2K Following Follower of Christ. Husband of Leyna. Father of Shelby, Sloan, Kelsey and Peanut! People Ops Leader @ AT&T. Opinions are My Own!
André Girard @J_AndreGirard
443 Followers 505 Following Competitive intelligence, Market research analyst, and project management ...loves good beer and bad movies
The Stevie® Awards @TheStevieAwards
29K Followers 2K Following The World's Premier Business Awards: The International Business Awards®, the @GermanStevies, the @AsiaStevies, the @MenaStevies, and other programs.
Chattahoochee Nature ... @CNCNature
1K Followers 2K Following Connecting people with nature since 1976 🌿127 acres of forest, wetland, & riverland 🦅Wildlife 🥾Trails 🌼Gardens 🦋Education 🛶 Adventure 🐢 #CNCNature
TechDecisions @MyTechDecisions
2K Followers 978 Following Where technology decision makers go for insight, opinions and answers.
BAI @BAI_Info
11K Followers 8K Following Giving financial services leaders confidence to make smart business decisions every day. Sign up for our free newsletter: https://t.co/EMYR9wzp9t
British Gas @BritishGas
88K Followers 2K Following Reliably keeping homes warm and working across the UK for over 200 years - taking care of things 💙
Connex Telecommunicat... @connextele
334 Followers 881 Following We bring smart solutions to complex problems. Follow us for the latest news on our services and offering & tips on creating a seamless customer experience.
Rachel Romero @RachRo03
874 Followers 379 Following Colorado Springs CEC Director | USC Trojan | Kellogg MBA | #719Elevate *Tweets are my own*
Therass Brooks @TherassBrooks
766 Followers 345 Following Fun. Fearless. Focused. 🐠 Lover. Thoughts are my own.
mike luellen @mikeluellen
504 Followers 249 Following T-Mobile advocate! Always reppin' magenta! Encourage, motivate, inspire! Thoughts are my own
Dave Thompson @Dave_A_Thompson
1K Followers 759 Following Director, Market Sales- T-Mobile. Serving those who serve our customers. Sports junky. 🇯🇲
Wanny Manasse @m_wan4life
7K Followers 580 Following Appreciative of Grace - Husband - Dad - VP Coach @ T-Mobile : My goto = Psalm 23 Thoughts are my own 🇭🇹
Kimberly Wyman @KimberlyJWyman
2K Followers 308 Following VP @TMobileBusiness Customer Support. #PNWNative #Foodie #Hail2Pitt #RollTide #CoffeeLover #BaseballMomForever
Dan DiGirolamo @Dan_DiGirolamo
1K Followers 193 Following Husband and Father of 4. @TMobile Central Region VP, Customer Care
Matt Staneff @MattStaneff
12K Followers 160 Following Former CMO at @TMobile. Husband and #GirlDad. living the outdoor life, contemplating travel while perfecting my grilling skills.
Mike Sievert @MikeSievert
318K Followers 711 Following Proud PNW resident. Husband & Dad. Often found enjoying numerous cups of ☕️. Maritime, aviation & french fry enthusiast.
Elizabeth Fisher @elizscott5
279 Followers 339 Following @UniversityofGa graduate living in the crossroads of America (Indiana)
sleve mcdichael @AnnaMelJenkins
69 Followers 561 Following
Kathryn Autry @kathrynEautry
148 Followers 812 Following
RTInsights.com @RTInsights
6K Followers 5K Following Follow us for daily #RealTime Insights into #IoT, #BigData, #Analytics, #AI, #DX, #CX and enabling tech.
Authority Magazine @AuthorityMgzine
11K Followers 12K Following In-depth Interviews with Authorities in Pop Culture, Business, Tech, Wellness, & Social Impact. All of our storylines can be seen here https://t.co/RnGNVh3aPs
SmartCustomerService @SmartCustServ
906 Followers 81 Following SmartCustomerService features breaking news, analysis, and advice from industry experts to help organizations deliver the best customer service experiences.
Call Center Times Nos... @callcentertimes
202 Followers 96 Following
AppFoundry @AppFoundry
956 Followers 143 Following AppFoundry is a Genesys marketplace for you to discover, research, and connect with a broad range of CX applications, integrations, and solutions.
TRMA Canada @TRMACanada
10 Followers 74 Following A non-profit corporation formed by telecomm industry leaders with the aim of promoting cooperation among Canadian Telecommunication companies to reduce fraud.
Jacob Shields @jacobshields20
2K Followers 2K Following Father, #Veteran / #ICMITop25 - Thought Leader / #custserv #cx #customerexperience
FinTech Futures @FinTech_Futures
84K Followers 580 Following FinTech Futures is the #1 provider of global fintech news and intelligence, with four decades at the forefront of media coverage and publishing.
LogicGate @LogicGate
844 Followers 676 Following The Leading AI GRC Platform for the Enterprise, providing the flexibility, scalability, and intuitive automations that empower leaders to be more effective.
Contact Center Pipeli... @CCPipeline
2K Followers 999 Following The leading destination for contact center professionals. Visit our blog, (https://t.co/pAoiOdQqXO) or subscribe to the magazine, (https://t.co/ZDf14edYSq)
BLS-Labor Statistics @BLS_gov
107K Followers 135 Following BLS has a stat for that! Statistics you can trust to make informed decisions, whether you're a worker, jobseeker, student, employer, investor, or policymaker.
Children's @childrensatl
30K Followers 3K Following For the bumps, bruises and every curveball in between, go to Children’s for that.
SWPP @swpp_org
62 Followers 19 Following
Customer Contact Week @CustContactWeek
5K Followers 3K Following The World's #1 Customer Contact Event Series. #CCWVegas | June 22-25, 2026 | Caesars Forum
Arch Summit @arch_summit
1K Followers 940 Following The Arch Summit will bring together a pool of innovators & tech leaders from across the globe. Our goal is to bridge the gap between tech startups & corporates.
Louise Andrew @WFMgirl
5 Followers 41 Following
Bill Gessert @BillGessert
823 Followers 681 Following Passionate about Customer Service & Experience. Keynoter who loves cooking, learning, and my bride!. Proud to serve as President of the @ICSAtoday
Beck Roemen @BeckyRoemen
2K Followers 2K Following Founder & healthcare advocate. Healthcare shouldn’t feel like guessing. Exploring the hidden costs and complexity behind the system.
MWardley @MWardley
825 Followers 329 Following
Jonathan Ras!ah @JonathanRasiah
128 Followers 564 Following Minimalist, Appreciater, Zenster, #Yogi #Thinker #Traveller Personal Opinions RTs are not endorsements
Intelligent Automatio... @IA_Talk
737 Followers 1K Following Join the conversation on all things Intelligent Automation! 🖥️ Artificial Intelligence 🤖 RPA 📠Machine Learning 📰Tech News and more!
I.A.R.E. @IARE_com
266 Followers 523 Following IARE is comprised of hospitality and travel industry companies and individuals who operate contact centers worldwide! Follow us and find new ways to network!
Dr. Anise @DrAniseInAction
212 Followers 192 Following I. Grow. Brands, Markets, Revenue, People | Ex Googler | Loving life | Laughing often | Living free | **Opinions are my own **You might like
