Adam Robinson @RetentionAdam
CEO @Retentiondotcom (bootstrap 0 → $20M ARR in 2.5 years) | Helping DTC brands increase abandonment revenue & make more money from email & SMS retention.com 5-10x Klaviyo Flow Revenue 👉 Joined February 2012-
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@RetentionAdam @RyeMcKenzie You should treat her like Dave Portnoy does to awful hit piece writers
DRAMA! medium.com/@laurengreerba… Classic hit piece from a short seller (and a hit piece on @Retentiondotcom too). In my experience, Klaviyo does make it difficult to upload and email junk profiles.
Yesterday Laura Balik posted a hit piece on Klaviyo and Retention dot com that was both factually untrue and lacked any evidence supporting the claims. She then blocked me from responding to the post on Twitter. I would not typically dignify something like this with a response,…
@RetentionAdam Didn’t even know that was possible
@RetentionAdam Love your leadership on this. I use Retention with a client running on WordPress/WooCommerce, so I’m a prime example.
@RetentionAdam She is short $KVYO , and likely has a substantial position. That’s all I really need to know.
@RetentionAdam Anyone with a basic level of competence could tell there is zero credibility to that report, just based on numbers / sizes alone. What a joke. I have a suspicion a competitor did something similar to us at Winc, we had a hit piece come out just 2 weeks before our IPO and the…
@RetentionAdam in their S1 they have 130,000 'customers' ive seen ur posts at 20m ARR and i was guessing you had under 1,000 customers. Regardless, 1% ish can't move the needle
@RetentionAdam We also had a situation where a founder of a minor competitor put shit on us on their website and after I highlighted this in public (no names mentioned), he jumped to the comments and confirmed that he doesn't have the issue with untrue claims and bad wording. still deciding…
THIS JUST IN - SHE JUST BLOCKED ME ON MEDIUM AHHAHAHAAHAHA
@RetentionAdam Hah yea. And the fact she is blocking you from participating in the conversation means she isn’t interested in going deeper, and more interested in “leaving a mark”.
@RetentionAdam My response to her tweet…
@laurenbalik This is a pretty wild allegation that honestly just seems to be an attempt to fulfill your prophecy and hopefully drive down a stock you’re short on. I’m not long or short $KVYO, but this claim that Retention is in a grand collusion plan with Klaviyo is purely nonsensical &…
@iamshackelford It's all part of the journey! WE GOT OUR FIRST BS HIT PIECE WOOOOOOP That means we've arrived IMO
@RetentionAdam Didn’t see the hit piece but love how thorough you are just makes me trust you more 👌
@RetentionAdam I read her Medium post... Or well... I started to. But it started with a disclaimer that she is shorting $KVYO I'm not an investigative reporter but I reckon that her motivations are tied to her current financial position.
@RetentionAdam A ton of respect for the way you are handling this.
@RetentionAdam I’ve been following your journey for quite some time. You have been more than transparent about what you’re building, how you’re building it, etc., so I think in the end of the day the efficacy of her claims will fall apart on their own. The lack of evidence along with her…
Yesterday Laura Balik posted a hit piece on Klaviyo and Retention dot com that was both factually untrue and lacked any evidence supporting the claims. She then blocked me from responding to the post on Twitter. I would not typically dignify something like this with a response,…
The team: A++ The food: 100/10 The office: stunning The vibe: immaculate Hosted some great product team sessions, and have a marketing session coming up. Fantastic stuff coming soon. 👀 @Yotpo to the fuck*ng moon 🌙
12. I love this story, b/c it’s a reminder that you should: 1) Innovate from necessity, not creativity: TRX was created to solve a real problem. 2) Validate quickly: Randy made his prototypes with a jujitsu belt. 3) Nail positioning: Randy sold TRX as "a gym in your backpack.