Pocket CCO @PocketCCO
Your go-to Chief Customer Officer and advisor, crafting seamless customer experiences across marketing, sales, product, and community. pocketcco.com Joined December 2023-
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📢 Excited to launch StartUp Marketer (SUM) – the first marketing ecosystem for #startupmarketers! Access proprietary templates, tools, courses & connections meant to make you indispensable at work. Spots are limited, so sign up for the SUM advantage! thestartupmarketer.com
Love this interview with @Adweek's Luz Corona. Appreciate the shout-out and being included with my fave @GoldieChan. open.spotify.com/episode/0p9YZy…
For today's @TheWomansMBA I have the pleasure of sharing the knowledge of @SoniaBaschez and her love of early stage startup marketing. Listen to her wisdom now: thewomensmba.substack.com/p/early-stage-…
If you've seen a flood of Temu ads across Google and Meta, you aren't alone. I spoke with @herrmanndigital, @mikeryanretail, and @_officialkatya to get their take on what's happening. adweek.com/media/temu-adv…
If you’re a media buyer or advertiser, this article is a must read! adweek.com/media/temu-adv… Thank you @ThatChristinaG for covering this important story and allowing me to share my thoughts 💗
If you’re a media buyer or advertiser, this article is a must read! adweek.com/media/temu-adv… Thank you @ThatChristinaG for covering this important story and allowing me to share my thoughts 💗
I have a soft spot for brands that genuinely take care of their customers. It takes a lot of commitment to turn customers into fans and I geek out about it. I joined @LoopAndTie's @mkgetler to discuss why it's so important. open.spotify.com/episode/3oNZGE…
I've had a lot of people reach out to learn more about what I do. Thank you @fractionaljobs for letting me share my perspective on why a fractional chief customer officer is a game-changer for startups. fractionaljobs.io/blog/leveragin…
It is with heavy hearts that we bid farewell to a cherished member of our Virginia Tech Athletics family, Don Vaughn. May you rest in peace, "Hokie Don".
Honestly obsessed with this. Talk about making the customer the hero.
Bringing this piece from last year back to the timeline. Women's sports are here to stay. They have the audience AND the attention. It's time for more brands to lean in. adweek.com/brand-marketin…
I know it's an older article but I find myself referring to it a few times a year. Anyone working on community should be thinking about third places. Many focus on getting people in the community instead of keeping them connected and returning. brookings.edu/articles/third…
Companies should really have Chief Customer Officers more than Chief Marketing Officers. Their role would largely be to represent the customer, wherever possible
Join me Thursday for actionable tips, real-world experiences, and strategies to elevate your retail social media game. I'm discussing the power of community-centric CX. social.agorapulse.com/summit/retail-…
Starting my day listening to @tedvid and @Dmurr68. Great way to see what @neuemotion is doing with neuroscience and social content.
Where can you not only network with experts and explore #marketing solutions but hear from @ThatChristinaG, @LatelyAIKately, @mikeallton and @MariSmith ALL in the same place? ONLY the Social Pulse Summit. DO NOT miss out: bit.ly/4362l1m @Agorapulse
Love seeing these tips from the pros and being included!
VOICE | Instead of #TrippinWithTarte, people want to get off the ride. @ThatChristinaG shares how brands can do influencer trips right. adweek.it/3wM7Oi5
Influencer marketing is in need of an overhaul. What was once aspirational is now exclusionary, making once avid fans now search for a competitive brand to purchase. I share my thoughts with @Adweek. adweek.com/social-marketi…
Excited for the world to start seeing the fruits of A+ partnership. When @MarissaLK85 (the absolute best) reached out to me as we were getting @neuemotion off the ground, I knew immediately that we were heading to something great - and it turns out I was underselling it.…
Grab your seat and join me March 14th for the Social Pulse Summit as I discuss community-centric CX. I'll share tactics, ways to measure success, examples of who's crushing it, and more. social.agorapulse.com/summit/retail-…
Shirmmo @ShirmmoS3l
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Love this interview with @Adweek's Luz Corona. Appreciate the shout-out and being included with my fave @GoldieChan. open.spotify.com/episode/0p9YZy…
For today's @TheWomansMBA I have the pleasure of sharing the knowledge of @SoniaBaschez and her love of early stage startup marketing. Listen to her wisdom now: thewomensmba.substack.com/p/early-stage-…
If you've seen a flood of Temu ads across Google and Meta, you aren't alone. I spoke with @herrmanndigital, @mikeryanretail, and @_officialkatya to get their take on what's happening. adweek.com/media/temu-adv…
If you’re a media buyer or advertiser, this article is a must read! adweek.com/media/temu-adv… Thank you @ThatChristinaG for covering this important story and allowing me to share my thoughts 💗
If you've seen a flood of Temu ads across Google and Meta, you aren't alone. I spoke with @herrmanndigital, @mikeryanretail, and @_officialkatya to get their take on what's happening. adweek.com/media/temu-adv…
I have a soft spot for brands that genuinely take care of their customers. It takes a lot of commitment to turn customers into fans and I geek out about it. I joined @LoopAndTie's @mkgetler to discuss why it's so important. open.spotify.com/episode/3oNZGE…
I've had a lot of people reach out to learn more about what I do. Thank you @fractionaljobs for letting me share my perspective on why a fractional chief customer officer is a game-changer for startups. fractionaljobs.io/blog/leveragin…
It is with heavy hearts that we bid farewell to a cherished member of our Virginia Tech Athletics family, Don Vaughn. May you rest in peace, "Hokie Don".
@ThatChristinaG @PocketCCO Congrats on your new venture!Wishing you all the best in 2024.
Honestly obsessed with this. Talk about making the customer the hero.
Bringing this piece from last year back to the timeline. Women's sports are here to stay. They have the audience AND the attention. It's time for more brands to lean in. adweek.com/brand-marketin…
Companies should really have Chief Customer Officers more than Chief Marketing Officers. Their role would largely be to represent the customer, wherever possible
My heart raced and my palms were sweaty... “I shouldn’t be here.” Those are the words that echoed through my mind as I looked around the conference room on the first day of the @HamptonFounders retreat... Last week I spent 3 days with 48 incredible entrepreneurs at a luxury…
Join me Thursday for actionable tips, real-world experiences, and strategies to elevate your retail social media game. I'm discussing the power of community-centric CX. social.agorapulse.com/summit/retail-…
Starting my day listening to @tedvid and @Dmurr68. Great way to see what @neuemotion is doing with neuroscience and social content.
Amen
“Advertising has grown more complicated. There is more data and research than ever before. But just because you know what your customer had for lunch and who they follow on TikTok, doesn’t mean you know how to inspire them or make them remember you.” ft.com/content/ab4be8…
VOICE | Instead of #TrippinWithTarte, people want to get off the ride. @ThatChristinaG shares how brands can do influencer trips right. adweek.it/3wM7Oi5