Lexden CX @LexdenGroup
CX Consultants, inspiring clients to achieve better outcomes for all through transformational customer experience management lexdengroup.com England, United Kingdom Joined May 2015-
Tweets1K
-
Followers732
-
Following945
-
Likes5K
As AI and technology accelerate, human skills like active listening are becoming more valuable, not less. Better listening leads to better understanding. Better understanding leads to better decisions. More info: training.lexdengroup.com/about-active-l… #Leadership #ActiveListening
CX Tech Demo Day returns. 16 & 17 Sept 2026 | Online AI | VoC | CCaaS | CXM | Service Design | Operational Excellence Join demos, live Q&As and CX discussions: lnkd.in/dhqTftGz Demo enquiries: [email protected] #CXTech #CX #CustomerExperience
Customer-centricity does not start with tools. It starts with curiosity. Customer CentrIQ™ helps CX professionals explore the 7 behaviours linked to effective CX leadership. Free assessment + instant report: training.lexdengroup.com/customer-centr… #CX #CustomerExperience #CXLeadership
Your first step into structured CX training. Join our 1-Day Live Training for the Mini MBA in Customer Experience Management. Covers 3 of the 10 modules 28 May 9AM–5PM BST Live Online Register: links.lexdengroup.com/widget/form/im… #CX #CustomerExperience #MiniMBA
Final opportunity to register for our Mini MBA in Customer Experience Management Open Hour. Join us online on Thursday 21 May with Christopher Brooks & Michael Brandt. Limited seats remaining. Register: training.lexdengroup.com/info-days-page #CX #CustomerExperience #MiniMBA
Active listening is now recognised by the @wef as a key workplace skill. Better listening improves decision-making, collaboration and trust. We have launched Active Listening, the first course in Lexden’s Executive Listening & Decision Making Series. training.lexdengroup.com/about-active-l…
Customer experience leadership requires more than instinct. Join our Mini MBA in CXM Open Hour to explore structured CX leadership development and practical learning pathways. 📅 Thurs 21 May 2026 💻 Online Register: lnkd.in/ew4bKA2R #CX #CustomerExperience #MiniMBA
Do you commute to Luxembourg for work from Belgium, Germany, or France? Lexden is seeking participants for a short online interview relating to healthcare provision. Incentive included. 📩 [email protected] #Luxembourg #Healthcare #Research
Lexden, in partnership with ZHAW School of Management and Law, announce the European B2B CX Conference 2026. 📍 Winterthur, Switzerland 📅 5 November 2026 Register your interest: b2b.lexdengroup.com/register-your-… #B2BCX #CustomerExperience #CXLeadership #CXConference
Master Customer Experience. Most people work in CX. Few lead it. Join our Mini MBA Open Day: training.lexdengroup.com/info-days-page #CX #CustomerExperience #Leadership #MiniMBA #CareerGrowth
How CURIOUS are you… really? Customer-centricity isn’t a label. It’s a mindset. From starting out to mastering it, curiosity is what drives progress. Open the door. Take the assessment: training.lexdengroup.com/customer-centr… #CustomerExperience #CX #CustomerCentric #Leadership #Mindset
How curious are you? Customer-centric leadership starts with mindset. Not tools. Not processes. Customer CentrIQ™ shows you where you stand. Open the door. Take the assessment: training.lexdengroup.com/customer-centr… #CustomerExperience #CX #Leadership
At CX4Good Live on 15 April, you’ll hear from practitioners working across essential services, global CX communities & social impact initiatives. ➡️design for vulnerable customers ➡️ successful cx approach ➡️balance commercial goals with social impact lnkd.in/ecpZV2Ee
Want to build practical Customer Experience Management skills? Join our 1-day live online CX training with course director Christopher Brooks (CXM Star 2026). ✔ 3 Mini MBA modules ✔ Practical CX frameworks ✔ Small group learning £300 | Limited places eventbrite.co.uk/e/customer-exp…
CX transformation rarely fails due to effort. It fails due to capability and mindset. Customer CentrIQ™ is a free, short assessment to show where yours stands — and where to focus next. Start here → lnkd.in/e4vfC87S
What's your Customer CentrIQ? Discover how much of a role model in customer centricity you are with this free IQ test linkedin.com/pulse/whats-yo… via @LinkedIn
Our Mini MBA in Customer Experience Management Open Day runs TODAY at 1pm CET. The session is designed for people who are unsure: - About level - About time commitment - Whether this qualification fits role/aspirations Register to get the link lnkd.in/ew4bKA2R
This Thursday at 1pm CET, we’re hosting our next Open Day for the Mini MBA in Customer Experience Management. In 45 minutes, you’ll understand: What the programme covers How it fits around full-time work Whether it’s right for your role and experience training.lexdengroup.com/info-days-page
The Mini MBA in CXM Live Online Training Day is running at the end of this week. You’ll complete 3 core Mini MBA modules in one focused day, led live online by Christopher Brooks and Michael Brandt — both nominated CXM Stars for 2026. 👉 Book here: lnkd.in/ex3ah2ak
CX capability doesn’t need a leap of faith. The Mini MBA in CXM – Live Online Training Day lets you complete the first 3 modules of the Mini MBA in one focused day. CX foundations. Strategy. Measurement. 📅 30 January 👉 api.leadconnectorhq.com/widget/form/im…
Dieme @dieime_bety
189 Followers 2K Following I need affection from everyone 24/7 but i also need to be left alone 24/7 do you see the issue here
Dastardly Dan ✝️�... @DanDastardly
1K Followers 7K Following ‘Once more into the fray, into the last good fight I’ll ever know. Live and die on this day, live and die on this day’. No DMs. please.
Kathy stoch @stoch9991
56 Followers 554 Following
Steven_Goain @SGoain
408 Followers 3K Following I VTuber Art I Fursona Art I Web Developer @SGoain Love the way you lie Revolving hearts PAID Work ^ ^White small square 4 years of experience
James Oran Porter @PorterOran81746
2 Followers 51 Following
Rebecca Gabbi @rebecca_gabbi
1 Followers 25 Following
France @MeganEdwar71552
13 Followers 830 Following Booking is hiring part-time online staff with a salary range of 100-3000€. For more information, please contact Whatsapp link: https://t.co/9AHkYswR71
Secureship 🇨🇦 @Secureship
9K Followers 9K Following Serving #Canada with a Complete #SmallBusiness #Shipping Solution! We Share #SmallBusinessTips #CanadaNews #eCommerce #Marketing #SmallBiz #ProductivityTips.
King of Fitness @KingOfFitnessUK
86K Followers 44K Following https://t.co/fweYOMHVr1 l https://t.co/JZmjmRz5l8
Aileen Day, CCXP 🤘 @AilsDay
2K Followers 2K Following Author of 'The Joy of CEHX' | Speaker | CX Advisor | Therapist | Top 50 CX Leader '25 | @Sage_Publishing CX Case Study Series Editor | Tip Top Human
JaseClarke_CX @JaseClarke_CX
2K Followers 705 Following eating, sleeping and occasionally breathing all things #CX | #SCFC 🔴⚪️⚽️ | #afol
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #followership, #circularity, social impact, and #darkpatterns.
Miguel Ramirez Gomez @CxRamirezMiguel
5K Followers 5K Following MARG: El racionalista, amante del fútbol y de la libre expresión , opinó sobre política y Salud , especialista en Cirugia Vascular, Abelardo PRESIDENTE 2026
Ricardo S Gulko CX ce... @RicardoSGulko
12K Followers 13K Following Managing Director at https://t.co/J75B1uJTJV & https://t.co/USHTzRodbD Co-founder CX Pro - MBAgile CCXP #CustomerExperience & Success #Change #DigitalTransformation #IoT #AI #Tech
CX-Excellence / Micha... @CxExcellence
4K Followers 3K Following Helping organisations thrive through Customer Experience, Journey Management, and Leadership Development. #CX #EX #JourneyMapping #Leadership
kindly Brave @kindlybrave
185 Followers 4K Following Proudly serving my country as a military officer, but also serving up some sick dance moves on the side 💃🏼🎉
Gethor @Gethor280593
128 Followers 4K Following
Cahoatet @cahoatet42693
111 Followers 2K Following I'm new to Twitter accounts so I tried the messaging feature and it's great to meet you.
Goseedyd @goseedyd60314
49 Followers 2K Following
Smeatho @Smeatho125429
51 Followers 3K Following
Customer Management P... @CMPUpdates
79 Followers 286 Following The present and future of Customer Experience lives here. Host, @custcontactweek + @cmpinnovation
Alex Zoon @alexzoon0
318 Followers 3K Following Founder @ LeadRadaar | Helping SaaS Businesses To Grow | Building A Community to Share & Discuss SaaS Lifetime Deals 👇 https://t.co/8AAz1eWXrT
Susan Hash @susanhash
11K Followers 8K Following B2B writer/longtime #cctr journo. I write & tweet about #ContactCenter #CX #custserv #CustomerCare #WEM #digital #AI #CCaaS | Views my own.
Linda Smith @LindaSm31360229
196 Followers 553 Following I’m available now and ready to have some fun all my pictures are 100% real and recent, I offer full service and in very professional call me for an unforgettabl
Engage Customer @EngageCustomer
4K Followers 3K Following Organisations need to be where their customers are. They need to take a more holistic view of them across all channels; offline, online, social and mobile
Richard Chambury @richfoto
1K Followers 1K Following
Nate Brown @Experience_Nate
11K Followers 9K Following Founder of @CXAccelerator. #CustomerExperience designer, speaker, writer, analyst and much more! #CX #CustomerService🧙🏻♂️
Rod Mitchell @CXBunited
2K Followers 2K Following
CustomerStart @customer_start
498 Followers 398 Following Putting the Customer at the Start of your Strategic Thinking - Customer Experience training and consultancy by internationally renowned CX specialists
Miles C Thomas - Cust... @milescthomas
2K Followers 2K Following LinkedIn Top CX Voice, Chief Experience Officer, Author Customer Experience 3- Top 20 CX influencer 2021/2- CX Awards Chair of Judges CXPA member
Ousman @Ousman00732046
663 Followers 4K Following i am happy to meet you please reply me on my email([email protected] )
netoftrees @netoftrees
377 Followers 312 Following Guide your users to do complex tasks. Make your support unmanned and outstanding. Guide your staff to hit the ground running. Prepare for unforeseen emergencies
Complex Creative @n0bsagency
3K Followers 4K Following The No Bullsh*t Agency! In Central London offering #webdesign #webdevelopment, #graphicdesign, #copywriting #digitalmarketing #seo
Crystal Bright @Crystal08710172
11 Followers 405 Following
Jacob Shields @jacobshields20
2K Followers 2K Following Father, #Veteran / #ICMITop25 - Thought Leader / #custserv #cx #customerexperience
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
Steve DiGioia @SteveDiGioia
3K Followers 3K Following Retired Customer Service Crusader & Author, 20+ yr Hotel Guy. Voted a 6-time "World's Top 30 Customer Experience Professional".
Bishops Stortford HC @StortfordHockey
2K Followers 2K Following Ambitious, family friendly hockey club, 16 adult sides, indoor, mixed and summer teams from beginners to Prem. Thriving junior section and much more
PennybagsCX @PennybagsCX
15K Followers 7K Following Web2 fortune 100 brand, marketing and growth hacking specialist bridging my talents to web3. Web3 Doge dev and Spokesdog for @reallabs_one. All posts NFA.
CX KIDTRONIK @CXKiDTRONiK
2K Followers 1K Following Grammy considered musician / producer / DJ CX KIDTRONIK is a legend, and member of the German band Atari Teenage Riot that defined digital hardcore. “He’s a
Aileen Day, CCXP 🤘 @AilsDay
2K Followers 2K Following Author of 'The Joy of CEHX' | Speaker | CX Advisor | Therapist | Top 50 CX Leader '25 | @Sage_Publishing CX Case Study Series Editor | Tip Top Human
CX Network @CX_Network
5K Followers 2K Following The leading community for customer experience and call center professionals. All the resources you need to advance your skills and elevate the customer journey.
Albatross CX @AlbatrossCX
3K Followers 2K Following Albatross CX is a global customer experience agency servicing premium & luxury brands. Sign up as a cx evaluator https://t.co/xOp3oTiNHq
Vlad Cx @vladcx
2K Followers 265 Following Building https://t.co/6JIxECH7eC • financial data for investors
Shubham Tiwari @ShubhamTiwariCx
10K Followers 4K Following Fantasy Cricket Expert 🏏 | YouTuber | Entrepreneur | Believer ♻️ 📧:
CX @CryptXcellence
1K Followers 587 Following Jeets jeet, bears dig, bulls will grab the rocket to moon 🐂 Degen & Trader | NFA | Gem hunter | 💎 #bullrun 🚀 DM me on TG: https://t.co/Zef5bUMcpw
marais @cx73
59K Followers 42K Following Architect | Sportsman | Looking for the next exciting challenge...
3CX @3CX
30K Followers 343 Following A leading developer of a unified communications solution featuring call, messaging, video conferencing & live chat. Our news https://t.co/XJyaTvqhzj
Dennis Wakabayashi @globalvoiceofcx
54K Followers 2K Following The Global Voice of CX 🌍 | Host of "CX Update" & "CX In the Wild" 🎥 | Content Creator 🚀 | World Traveler ✈️ | 🎙️ Keynote Speaker
Bill Schieken | CXHAI... @CXHairs
10K Followers 2K Following Sign up for The CXHAIRS Bulletin at https://t.co/Y0M0V5jlQS.
ufa cx @UFACX365
36 Followers 3 Following
Rainforest Connection @RainforestCx
35K Followers 1K Following Rainforest Connection (RFCx) uses acoustics and AI technology to protect and monitor ecosystems, creating a local solution that powers a global network.
nico @0xNIC0
9K Followers 1K Following co-founder & ceo @reflectmoney, making it easy to build with stablecoins that earn.
DraftKings Support @DK_Assist
77K Followers 185 Following We get you, so we got you. Official DraftKings Customer Care account 🫴👑 | Available from 8 AM – 12 AM ET for all things tools, tips, and tricks.
Stephanie Thum, PhD, ... @stephaniethum
22K Followers 18K Following Consultant, B-school professor, and author of Guide to Global Leadership. Interests: #CX, #followership, #circularity, social impact, and #darkpatterns.
CX Today @cxtodaynews
8K Followers 101 Following Leading authority 🎙️ for #CXNews - we deliver daily news on contact center, agentic AI, CRM, workforce optimization and more. 📩 Sign-up for Free 👇
Arnaud Belinga @ArnaudBelingaCX
8K Followers 595 Following I talk about SaaS & B2B Sales. Co-founder 👉 https://t.co/tadWTBaeA5 Bootstrapping a sales CRM to sell in 2026, not 2010.
BrandenCX @Branden_A_CX
1K Followers 88 Following CX aficionado, trader, psychologist, researcher, musician, photographer, & cat dad
Odin CX Consultancy @cx_odin
146 Followers 2K Following From enhancing and streamlining internal processes to creating easy feel good touch points, we enhance the full journey your customers have with your business
Crypto Mikey @CryptoCX1
49K Followers 2K Following Crypto, Equities, Commodities | Backup: @CryptoCX3
JaseClarke_CX @JaseClarke_CX
2K Followers 705 Following eating, sleeping and occasionally breathing all things #CX | #SCFC 🔴⚪️⚽️ | #afol
Craig Bricknell @CraigBricknell
2K Followers 173 Following CEO - Future cx pty Ltd | https://t.co/d0FFTtO5xZ
Miguel Ramirez Gomez @CxRamirezMiguel
5K Followers 5K Following MARG: El racionalista, amante del fútbol y de la libre expresión , opinó sobre política y Salud , especialista en Cirugia Vascular, Abelardo PRESIDENTE 2026
0xPunpTrader @0xPunpTrader
1K Followers 409 Following Experimenting with new domains & dApps. I just like the tech and the chaos. DYOR always. Not a financial advisor.
Luke Jamieson @LukeCXEX
877 Followers 1K Following Top 25 Global CX / EX Thought Leader and Larrikin #CX #EX #employeeexperience #employeeengagement #audacious #unconventional #custserv #CXQOTD #tedx #cctr
Pauline Cx @Pauline_Cx
35K Followers 652 Following Indie hacker 🇫🇷 100k€+ ARR https://t.co/1Hv7Nt9oRI, https://t.co/yCnl1J6ESk, https://t.co/z3Jk8gHc39, https://t.co/xyapVH4LS6. I tweet about my SaaS journey. https://t.co/RQgwzn7Rt5
Hannah Louise Cox @HLCdigitalCX
628 Followers 1K Following Helping CEO’s, MD’s & HRD’s to substantially improve business performance| Top CX's Professional's List 2021 CXM| CX| DX| Operational Leadership| Transformation
YAP.cx @YapCX
436 Followers 4 Following Montreal's leading foreign currency 💶💴 and non-custodial ₿itcoin exchange📍86 Notre-Dame Street West. 📞 (514) 499-3677
HotelTonight Help @HotelTonightCX
815 Followers 11 Following Official support for @HotelTonight. Our award-winning customer experience team is here 24/7 to help you plan less and live more!
SmarterCX @SmarterCX
1K Followers 676 Following We've moved to @OracleCX. Follow us for daily news curated for #CX professionals.
CX Index @CXINDEX
811 Followers 636 Following Leading Voice of the Customer and data analytics platform. #cx #voc
Ryan Hart @RHartCX
723 Followers 80 Following #CXO cross pollinating #CX #EX strategy & design best practices by studying + traveling the world over. (he/him)
nlighten. @nlightenCX
787 Followers 1K Following We help you build unforgettable Customer Experiences. Research | Training | Strategy | Customer Journey Mapping | User Experience #CX #UX #nlightencx
Cisco Customer Experi... @CiscoCX
20K Followers 906 Following We’re with you at every step of your technology journey, to accelerate your success. Read our blog: https://t.co/R6hCBnSUzt
Customer Experience L... @CXLiveTweets
1K Followers 2K Following #CustomerExperience #Contact Center #DigitalTransformation #CX #IA #AI #RPA #AssetIntegrity ideas shared daily
Jonathan Shroyer @ChiefCXOfficer
24K Followers 2K Following Chief CX Officer and Quilter | Forbes Council | 2X Exit Founder, 20x Investor Return | Supporting Craft Creators
KennyAronoff @AronoffOFFICIAL
155K Followers 152K Following #Drummer #Musician #sessiondrummer #recordingstudio #producer https://t.co/ao9DAfMW1R https://t.co/S39ds21RGc #Author #speaker
Marc Guberti @MarcGuberti
386K Followers 305K Following I write about finance, run marathons, and enjoy learning new things. Breakthrough Success Podcast Host
Cameron L Morrissey @ManagersDiary
527K Followers 393K Following Head of Learning & Development at the fast moving 120 person (and growing) Bitcoin mining start-up Compass Mining.
Taye Diggs @TayeDiggs
576K Followers 591K Following I'm serious chocolate and don't get it twisted. https://t.co/AjINiSHMHu @CWAllAmerican All American Host @CriticsChoice
Juergen R. Bolz @123top10
409K Followers 168K Following Never touch a running system. Berühren Sie niemals ein laufendes System. https://t.co/wG5cM4Ot33 / https://t.co/OCD5IKKFuJ
Dennis Olympios @DennisOlympios
462K Followers 487K Following Founder & CEO of https://t.co/GUpgi1FBqX - Exclusive Personal Branding & PR | Advisory Board Member | Helping people build authority that drives more trustYou might like