HotelTonight Help @HotelTonightCX
Official support for @HotelTonight. Our award-winning customer experience team is here 24/7 to help you plan less and live more! hoteltonight.com/support More at [email protected] Joined June 2015-
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Hotel screwed up our reservation. And NASCAR is in town so everything sold out. @HotelTonight to the rescue!
Thanks, Shey at @HotelTonight for the great service - 5 stars!
@KyleSwikoski That isn’t what we like to hear, we’ll take a look into it. Thanks for the feedback!
@KyleSwikoski Oh no - thanks for bringing this to our attention, Kyle! We’ll sort this out ASAP!
@Adamtiff2 Thanks for your interest in HT. We've received your application and will be in touch soon!
@jordanrisa Referral codes are for first-time bookers. Share your promo code! Friends will get $25, and you’ll get $25! Check FAQ for deets
@AndweaArana Hey Andi - sorry to hear this! Send a note with booking details to [email protected] and we’ll look into it!
@isa_levy Hi Isadora. That is never an experience we want for anyone. Our team is working on this, please keep an eye on your email!
@_akshay_hari Oh no! Thanks for reaching out. Give us a call at 800.995.6698 or send a note to [email protected] and we’ll look into it!
@bvg1981 Happy to look into it for you. Please send us your account email address here: x.com/messages/compo…
@JoshuaWalkerPR So sorry for the trouble! Can you DM? We'd love to look into this further for you. x.com/messages/compo…
@rmuniz818 Really glad we could help you out. Thanks so much for the shout-out, Happy Travels!!
@LStens22 Oh no! Please contact us when you get a moment so we can look into this further! 800.995.6698 or [email protected]
@BethesdaPenguin Hi Andrew! Your booking looks set on our end but please let us know if we can help with anything!
@SamPattillo Oh no! We will look into it further. For now, we suggest trying to remove and re-download the app if the error continues.
@SamPattillo Please contact us so we can help! 800.995.6698 or [email protected]. We triple checked and our phones are up!
@Discover_Baja Oh no! We are so sorry for the delay and are here to help should you need us!
@glammyfitgirl So glad to hear we were able to help!
@dustbeta sorry about that! Please check out our mobile web app on your device - you can still find all our great deals there!
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Just gotta say @HotelTonightCX has really great customer service. Got on the phone to update the hotel I'm working at's information on their website The amazing woman on the phone helped update everything and fixed the issues in under 5 minutes.
all has been remedied, thank you @HotelTonight
hi @HotelTonight, your agent told me it was impossible to get a refund for our NYC trip (which we booked in January) that our work restricted travel for, so your agent rescheduled our trip to November... and yet your policy states this:
Yay for @HotelTonight being a great travel partner in crime — will def be back, guys. Hang in there!
@HotelTonightCX Thank you! Will have her give you a ring
@HotelTonightCX I really appreciate your help! I'm happy to have gotten a credit and look forward to rescheduling my trip later this year. Many thanks to Fernando!
@HotelTonightCX I have spoken with a representative last night. Thank you.
.@HotelTonight has been incredibly simpatico and supportive of impact of #coronavirus to travel and refunded app bookings without strife . Thank you 🙏
@HotelTonightCX Oh no sorry I meant that I have a gift card (American Express) that I was hoping to use towards my booking. Thanks anyway for the reply!
Thankfully @HotelTonight #app has been a lifesaver this weekend for son #charlesathertonlaurie & his partner's #Christmas visit. My 3rd #Hotel this weekend is @clubquartershotels #TrafalgarSquare for less than a @premierinn over looking #nelsonscolumn - … ift.tt/2R5BmP6
@HotelTonightCX @HotelTonight Finally the hotel @LagonitaLodge @LagonitaLodgebb gave my money back, thank you so much Hotel tonight and Twitter hard workers! Also thx for the extra $25!
@HotelTonightCX Thanks! The problem is now resolved.
@HotelTonightCX Thank you, asking for a client who is a B&B
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