SteveSullivan @ChannelDoctors

Customer engagement, CX, omnichannel & contact centres - with a bit of pragmatic compliance & behavioural thinking, too #CustomerSimple channeldoctors.co.uk UK Joined June 2011

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SteveSullivan @ChannelDoctors

3 years ago

@SW_Help Thanks @SW_Help Would be good to know in advance what the answer will be, though!

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SteveSullivan @ChannelDoctors

3 years ago

@SW_Help we're going to Pokesdown from Waterloo. The last train (23.35) has been cancelled. If we get the train Southampton will you pay for a taxi to Pokesdown?

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rick broadbent @ricktimes

3 years ago

Been a great few days in Yorkshire talking ‘Now Then’. Met lots of nice people/old friends - and only one person walked out so far… amazon.co.uk/Now-Then-Biogr…

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SteveSullivan @ChannelDoctors

3 years ago

Check out my latest article: A gas meter, a letter, a card, 3 contact channels and a very confused customer linkedin.com/pulse/gas-mete… via @LinkedIn

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SteveSullivan @ChannelDoctors

3 years ago

@2040Training @ICOnews 😳

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SteveSullivan @ChannelDoctors

3 years ago

Hugo went to vote but sadly didn't have photo ID #dogsatpollingstations #gerrymandering @BCPCouncil

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Jessica Toale MP @JessicaToale

3 years ago

Today you have an important decision to make - more of the same or time for a change. Here are three reasons to #VoteLabour👇🌹

The Labour Party @UKLabour

3 years ago

Here’s three reasons to vote Labour tomorrow 👇

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SteveSullivan @ChannelDoctors

3 years ago

linkedin.com/pulse/customer… An typically distinctive and adamant take on #CX from @AlexJamesMead A good read

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SteveSullivan @ChannelDoctors

3 years ago

Digital marketing fraud, wobbly payments providers, dodgy calling and lots of other news from @Meta @Google @RoyalMail @WHSmith @Experian_UK @ChargedRetail @ICOnews @Ofcom @PSAuthorityUK @Ofwat @TheFCA #cx #MarketingDigital #payments #fraud mailchi.mp/d645112bd626/1…

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Pokesdown Station is used by hundreds of thousands of people each year—but it isn’t accessible to everyone. @BournemouthLP Councillor @George4Labour is on the case, and has been fighting for the money for the upgrades. If George is your Councillor, do re-elect him on May 4th!