Customer Experience South Africa (CXSA) @CXSAorgza
Customer Experience South Africa (CXSA). Association of CX Professionals in SA. Join on LinkedIn https://t.co/iWGzwk96Nr cxsa.org.za Pretoria, South Africa Joined December 2013-
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In other news: The Cabinet has approved the publication of the Constitution Eighteenth Amendment Bill for public comment. The amendments will give recognition to the South African Sign Language as the 12th official language of the country.
JUST IN: Elon Musk has secured a $46.5 billion financing commitment to acquire Twitter Inc and is considering starting a tender offer for its outstanding shares, a filing with U.S. regulators showed on Thursday. bit.ly/37tey8h
CXSA invites all Experience enthusiasts to join @BrentHaumann as he engages the community on "The impact of disconnected digital experiences and 2 things you can do about it" at #XTalks on 24 February. Register at shorturl.at/kJM01 #DigitalExperiences #Digital #CX #UX
#CXSA invites all Experience enthusiasts to join @josephmichelli as he engages the community on "Driving technology-aided and human-powered experience" at X Talks on the 24th of February. Register at shorturl.at/kJM01 #TechnologyAided #HumanPowered #CX #UX #XTalks
We launched #CXSA's #valueproposition on Tuesday. Visit cxsa.org.za to become a #member and that will give you access to the #benefits majority voted for, through our #website and ongoing #programmes. Join us #Connect #Learn #Build
Become a #member of #CXSA. We set the #CustomerExperience #standards in #South Africa #Connect #Learn #Build linkedin.com/posts/cxsa_cxs…
#CXSA is excited to launch #Independent and #Organisational membership. Visit cxsa.org.za to register. We are here to deliver value to #CustomerExperience, #UserExperience and #EmployeeExperience professionals in #SouthAfrica linkedin.com/posts/cxsa_cxs…
Thank you @Mural for accepting #CXSA for your #NotForProfit offering. This will be a huge help to help us #collaborate more effectively. With that we hope to fast track the benefit we give to #experience profesdional and as a result improve lives of #customers and #employees
@Mural @CXSAorgza is a non profit organization that is passionate about expanding the Experience industry in South Africa and Africa so that citizens can have a better experiences every day #CX #UX #EX
We've discovered the 5 experiences your customers are seeking. Now, we're sharing it with you. Click here for more: TonyBodoh.com/store #customerservice #customerexperience
We have wrapped up today's sessions with a fiery panel discussion on how to create a secure customer experience model for your business. We look forward to seeing you tomorrow for more insights #ITWebCX20 @EldonPhukuile @Doswolds @LawTrustInfoSec @finchatbot @Genesys @CXSAorgza
@CXPA_Assoc board chairperson, @annettefranz delivers a keynote on how digital experiences should reflect brand values and still feel human. #ITWebCX20 @CXJourney @Genesys @finchatbot @thecxgroup_ @CXSAorgza @ITWeb
Culture Fit: Whose Responsibility Is It? trbr.io/LfTY1Ns via @CXJourney
@CXSAorgza @CharmanMaharaj article cxm.co.uk/grow-brand-loy…
@CXSAorgza The Neuropsychology Behind Customer Journey Maps lnkd.in/dX8tSpk #customerexperience #cxsa #cx
Thank you #NancyMoodley for the great partnership, & sharing your experiences/insights with us. Kudos to you and the @nissanza team! Thank you @EldonPhukuile & @2seema1 for having us. @CXSAorgza #CXAndWine #Automotive
@BusinessTechSA @michaelpage any reason why the position #ChiefCustomerExperienceOfficer #CXO and #CustomerExperienceManager is not included? #CustomerExperience #CX @CXSAorgza
Dear @cxsa. We are a non profit in Africa. Our name is CXSA. Would you be willing to donate us the twitter handle @cxsa in return for full credit? cc @EldonPhukuile
Clair Brenner @ClairBrenner
40 Followers 173 Following Don’t ask yourself what the world needs, ask yourself what makes you come alive. And then go and do that. Because what the world needs is people who are alive.
journeymap.com @CXJourneymap
800 Followers 2K Following A customer experience community. Join us for latest CX. #cx #journeymapping #customerexperience #servicedesign #crm #customerjourney
Muhammad جمال @statsninja
2K Followers 5K Following My nights are dark and full of terror; and without fear there is no bravery. ***The views expressed on this platform are mine and mine alone***
BigMsgBox @bigmsgbox
2K Followers 1K Following The official Twitter account of BigMsgBox, a customer engagement solution for your business.
Brian Mthembi @BrianMthembi
319 Followers 423 Following Organizational Performance Strategist 📈| Keynote Speaker | Focus: Leadership, Employee Performance, and Customer Experience
Helena Najman @HelenNajman
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Teleperson @helloTeleperson
75 Followers 235 Following Teleperson is enhancing the human connection between companies and their customers
Forsta @Forstaglobal
920 Followers 1K Following Our experience and research tech allows organizations to understand the complete human experiences of their audiences. #VoC #CX #MRX #VoE #HumanExperience #HX
Mel Mingas @MelMingas
76 Followers 107 Following Editor-in-chief, CX Network/ writer/ runner/ media geek
Mira @miramothilal
4K Followers 3K Following Wife|Mum|Digital Entrepreneur|Podcaster| https://t.co/Jrc2uJV6HT #reallifemumsite [email protected] IG @miramothilal FB @reallifemumsit
Tebog☀️ @TeboGolden
836 Followers 969 Following I got a 'fro and I like blue. I love brands and I hoard books. I'm for peace and the truth. I'm Alice taking a stroll in Wonderland...
Customer Experience L.. @CXLiveTweets
1K Followers 2K Following #CustomerExperience #Contact Center #DigitalTransformation #CX #IA #AI #RPA #AssetIntegrity ideas shared daily
Papilio @papilliocx
5 Followers 8 Following #1 Customer Experience, Business Innovation & Change Management Software.
Nate Brown @CXAccelerator
12K Followers 9K Following Founder of CX Accelerator 🚀#CustomerExperience designer, speaker, writer, and more! 🧙🏻♂️
Dennis Wakabayashi @globalvoiceofcx
57K Followers 2K Following The Global Voice of CX 🌍 | Host of "CX Update" & "CX In the Wild" 🎥 | Content Creator 🚀 | World Traveler ✈️ | 🎙️ Keynote Speaker
CloudApper Projects @CProjectApp
9 Followers 14 Following Effective Customer Relationship Management App To Reduce Churn and Increase Retention.
Emotors @EmotorsSa
2 Followers 13 Following Buy & Sell your car, bike or truck the easy way with eMotors. New & certified second-hand cars from thousands of dealers & private sellers.
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Ozonetel Communicatio.. @Ozonetel
826 Followers 1K Following Easiest cloud contact center. All in one solution for calls, IVR, live chat, customer management & more. Best integration with Zoho, Salesforce and Zendesk
Octopus Tech @TechOctopus
150 Followers 965 Following Octopus Tech is an emerging Indian outsourcing company offering multi-channel call center services, e-surveillance services.
SoftClouds @SoftClouds
4K Followers 5K Following SoftClouds | IT, Cloud, CRM & CX Solutions Provider (469) 955-7800 / [email protected]
CX-Excellence / Micha.. @CxExcellence
3K Followers 3K Following #CCXP | #CX | Voice of Customer #VOC | #Complaint Management | Customer Journey Mapping #CJM | #Speaker & #Panel #Moderator | #Training
Visa Favor @FavorVisa
99 Followers 194 Following Visa https://t.co/cMSXgUqAkK is in the business of travel and tour, particularly in Visas and flights arrangements, meeting the need of Travellers the world over.
CXInfinity @CXINFINITY1
225 Followers 379 Following The Digital Omnichannel Customer Engagement Platform
Max Ball @jmaxball
3K Followers 5K Following Passionate about #cx fascinated by #AI many years experience in #callcenter Bay Area lifer. Happy husband, proud dad. Music & comedy lover, local sports fan
Ko @kodreyer
85 Followers 5K Following
PG @pmg_0264
47 Followers 426 Following Engineer (Wits) (MBA WBS). Loves the Lord because He first Loved me.
sarahdebeyer @sarahdebeyer1
7 Followers 91 Following
1Puma @0Panther
7 Followers 103 Following
ScandCo Strategy Part.. @ScandcoP
7 Followers 5 Following We work with business owners & leaders, helping them thrive at the business intersection of strategy, creativity & technology thru Strategic Coaching & Advisory
Deepak Choudhary @_Deepak1_
15 Followers 78 Following #ProductDesign, #SystemsDesign, #ExperienceDesign, #UX, #CX Building products that mimic human thinking. An #INTP, systems thinker, architect, curious mind.
Intense Technologies @in10stech
1K Followers 2K Following We offer #DigitalCustomerExperience #EnterpriseSoftwareProducts for #CCM, #Bpm, #Customeronboarding, #RoboticProcessAutomation #Artificialintelligence
The Ei Evolution @EvolutionEi
21 Followers 26 Following The Ei Evolution brings bold experiences to people in customer experience roles and to schools to help them grow their emotional intelligence.
Barry @Barry17880990
354 Followers 878 Following Software Product & Marketing Executive, Husband, Musician, Beach Volleyball player
Ayanda Khumalo @FelicityAyanda
29 Followers 107 Following
Tiffany Carpenter @T_J_Carpenter
3K Followers 5K Following Passionate about the power of data & analytics to deliver great customer experiences. Public Speaker, Blogger, Interested in #CX #AI #IOT #Analytics #SASchat
Akuwatonline @akuwatC
11 Followers 51 Following ✨Providing your business with the tools to elevate your Customer Service Strategies✨ DM me now.
Claudia Vale _ CX @claudiavale_cx
546 Followers 1K Following CEO FLWOW! (https://t.co/n03S8ocvNT) - B2B Customer & Employee Experience
CSMFetch.com @csmfetch
259 Followers 2K Following Curated Customer Success content. The Customer Success Professional’s best friend!
Ross Quintana💻 @Ross_Quintana
115K Followers 111K Following #Futurist & @Buzzsumo Top 100 #SocialMedia #Influencer Founder @SocialMagnets1, #Marketing, #CX, #Martech, #ContentMarketing, #Design #Sales Views my own
Ricardo S Gulko CX ce.. @RicardoSGulko
13K Followers 13K Following Managing Director at https://t.co/J75B1uJTJV & https://t.co/USHTzRodbD Co-founder CX Pro - MBAgile CCXP #CustomerExperience & Success #Change #DigitalTransformation #IoT #AI #Tech
DanielC MD @scdaniel007
37 Followers 2K Following "Ad meliora”......................................................Arts-Culture-Rotis, and not necessarily in that order
ITWeb Events @ITWeb_Events
2K Followers 834 Following The @ITWeb_Events division delivers IT events that are relevant, well-timed and address a real business need.
Nathalie Schooling @Nat_Nlighten
229 Followers 102 Following Absolutely passionate about creating cultures where great service experience is the norm and is part of the company's DNA.
Wendy Knowler @wendyknowler
51K Followers 5K Following Consumer journalist: Business Times, TimesLIVE, Radio702, Cape Talk, East Coast Radio. https://t.co/1O3KAaWU6G Email: [email protected]
ITWeb Events @ITWeb_Events
2K Followers 834 Following The @ITWeb_Events division delivers IT events that are relevant, well-timed and address a real business need.
ITWeb @ITWeb
27K Followers 1K Following ITWeb, South Africa's leading technology news website and publisher.
Paul Tessier @PaulTessier_cx
3K Followers 3K Following Passionate about Speech Analytics | Customer Experience Enthusiast | All views are my own | #custexp #custserv #cx #cxo #cctr #speechanalytics #analytics
Peter Lavers @PeterLavers
24K Followers 23K Following All things #B2C & #B2B #CX, #CRM and #CustServ. Ex Rolls-Royce & Bentley, now #influencer and #consultant in #CustExp, #VoC & #insight.
Darshan Naidoo @darshann20
355 Followers 1K Following Creating Delightful Product Experiences For Africa 🌍 | AI-Tech | Product Management | Speaker | Conference Chair | VIEWS ARE ALWAYS MY OWN.
CX Forums @CxForums
2K Followers 4K Following CX Forums is the next evolution in professional meetings and events for the CX industry created by the producer of CX Talks. #cx #hx #ux #mrx
Dave Benjamin @zpydee
59 Followers 102 Following
Lynn Baker @LynnBakerCX
280 Followers 364 Following Customer Experience Specialist (CXS) / Chair Judge - International CX Awards 2022 / Designer The Customer Journey Game
Being Human @beinghumancx
2K Followers 2K Following We help organisations reap the rewards of brand loyalty by designing human-centered experiences that exceed customer expectations.
Brenda Rogerson @b_dizzy
1K Followers 2K Following Silver linings are everywhere. I'm interested in your stories, sport, travel, pics of your pets! Laughter is the best medicine. Recovering pizza addict.
Practical CX ® @PracticalCX
3K Followers 3K Following Founder @stephaniethum. CX leadership and digital marketing from a practical perspective.
Colin Kaepernick @Kaepernick7
2.3M Followers 641 Following
Robert Reich @RBReich
1.6M Followers 955 Following Berkeley professor, former Secretary of Labor. Co-founder, @InequalityMedia. Substack: https://t.co/U9YAAOMrTQ | Mastodon: https://t.co/WXFjvvEnbx
Know Your Rights Camp @yourrightscamp
68K Followers 82 Following Founded by @kaepernick7, we advance the liberation and well-being of Black & Brown communities and elevate the next generation of change leaders.
Eloise Boezak @EloiseBoezak
582 Followers 1K Following Communications and eventing aficionado. Mother to my amazing Mia and my gem Amy. Married to a sports journalist so media is ingrained in our lives .
Gladly @gladly
4K Followers 3K Following Reinventing customer service to put people at the ❤️ of it.
The CX Lead @CxLead
163 Followers 136 Following We're a CX publication and professional community on a mission to create and design people-first experiences.
Redi Tlhabi @RediTlhabi
697K Followers 3K Following Award winning broadcaster, author, moderator. South African. https://t.co/sq21T1mcIT. https://t.co/gYVNsw9vVe. Ex BBC, Aljazeera. MA: IR
Mologadi aka Zinzile .. @iamzinzile
3K Followers 2K Following 𝑪𝒉𝒂𝒊𝒓𝒎𝒂𝒏 𝒐𝒇 𝒕𝒉𝒆 𝑫𝑴𝑨𝑺𝑨 𝒃𝒐𝒂𝒓𝒅 | 𝑴𝑩𝑨 Mmabatho (Mologadi ‘a Ngwato ‘a Bauba) | #Noko #Madlanduna #Mshibe #WomenInSTEM #AcademicTwitter #XM
Ashraf Garda @AshrafGarda
80K Followers 11K Following The founder & Champion Spotter @ChampionSAfrica • host The National Pulse @safmradio 3-6pm • Conversation Architect • Dealmaker 👉🏽 [email protected]
Skye Grove @SkyeGrove
9K Followers 2K Following Public health, communication for change. Over-thinker who seek clarity over comfort, appreciate many shades of brave and every kind of curious. 🏳️🌈
Sam Fiorino @Samf_CX_MRX
2K Followers 3K Following Canadian Customer Experience Insights and Marketing Research Professional @_Phase5, CXPA member. Views are my own. #CX #MRX #VOC #Insights
CX Accelerator Commun.. @CXACommunity
3K Followers 4K Following While #CustomerExperience is wonderful work, it can be difficult and even lonely. Come join the most encouraging group of CX professionals in the world! #CX
Julia Ahlfeldt, CCXP @JuliaAhlfeldt
1K Followers 656 Following Customer Experience specialist and podcaster, dedicated to developing actionable #strategy and enhancing business performance through #CX and #CEM.
Luke Porter @DD_Luke_Porter
2K Followers 2K Following Expert in Multi-Channel Contact Management and Customer Service. Co-Founder of DigiDesk Platform. Looking to Share Best Practice on #digital #custserv #CX #CSAT
Sue Duris @SueDuris
6K Followers 1K Following #CustomerExperience and #Marketing evangelist at @M4_Comm | helping brands grow by aligning their #culture, #EX and #CX | #growthmindset | *Burgh Verified
Tony Bodoh @TonyBodoh
4K Followers 4K Following Strategy Architect: Empowering Companies to Transform, Innovate, and Enrich the Human Experience Globally
Beck Roemen @BeckyRoemen
2K Followers 2K Following #Founder of @RedeHealth, #startup enthusiast, #mentalhealth advocate, passionate about #healthcare #innovation & all things #digitalhealth.
Al Hopper @AlHopper_
9K Followers 8K Following Husband & Dad of 2 princesses. #CX #CustServ #cctr leader & innovator.
rod butcher, CCXP @rodbutcher
2K Followers 2K Following Something to do with customer experience. That's all you're getting. I'm British. #CX #servicedesign #CXPA #designthinking
The ACSI @theACSI
803 Followers 1K Following The American Customer Satisfaction Index is a national economic indicator of customer evaluations of the quality of products and services.
Engage Customer @EngageCustomer
4K Followers 3K Following Organisations need to be where their customers are. They need to take a more holistic view of them across all channels; offline, online, social and mobile
Seema Mathew #EXXCLDe.. @ExxclD
38 Followers 120 Following #EXXCLDesigns specialise in helping companies to #acquire and #retain #customers by focusing on #Leadership, #EmployeeExperience and #CustomerExperience
Stephanie Thum, Ph.D... @stephaniethum
23K Followers 20K Following Founder @PracticalCX®. Commissioned author @Sage_Publishing. @LinkedIn Top #CX Voice. 🖤💛 Steelers! Tweets are mine.
Qualtrics @Qualtrics
44K Followers 4K Following We’re for breakthrough experiences and those bold enough to chase them.
Ingrid @missingridg
291 Followers 323 Following I hate it when people use big words just to make themselves look perspicacious :)
Zelia @zphuk
39 Followers 87 Following
Dixiepeach @Greendel23
10 Followers 42 Following
Dawn Minne @Dawnclientx
12 Followers 13 Following
marko fourie @markofourie
52 Followers 93 Following
Taylah Schreuder @Taylahdelancey
158 Followers 141 Following Wife to my soulmate. Mother to a beautiful little girl. Happiness is self made 🌷 Spread kindness! 🙏🏼
Marna Lottering @MarnaLottering
299 Followers 89 Following Passionate about business transformation through customer and employee centricity #education #careermentor
frans stander @franstander65
219 Followers 739 Following Fanatic about Customer Experience and Employee Recognition
Lientjie van Niekerk @LientjieJoubert
71 Followers 94 Following
Vincent Vorholter @Vinna152
16 Followers 64 Following
FranklinCovey SA @FranklinCoveyEd
821 Followers 2K Following Integrating the principles of leadership and effectiveness into a school's curriculum, empowering staff members, and preparing students for success in life.In other news: The Cabinet has approved the publication of the Constitution Eighteenth Amendment Bill for public comment. The amendments will give recognition to the South African Sign Language as the 12th official language of the country.
So according to World Athletics and it's members I'm a male when it comes to 400m,800m, 1500m and 1600m! Then a female in 100m,200m, and long distance events.😂🤣😂🤣 what a research. What kind of a fool would do that? Hai mathata man, bare sepela o di bone.👀
@elonmusk Ok but have you heard of this
A huge congratulations to Dr Imtiaz Sooliman for being crowned the Social Justice Champion of the year 2021.👏 Dr Imtiaz Sooliman was born in Potchefstroom and he qualified as a medical doctor at the then University of Natal Medical School in 1984. #SocialJusticeSummit
@JuliaAhlfeldt Word of mouth is the best marketing channel but people don't focus on it because it's hard. Reviews Referrals Help more in decision making then even paid marketing
In this year's SA Digital CX report reaffirmed that power of WOM marketing is still very strong! 78% of customers say they'll share a positive ❤️ experience with their friends and family. Read the report here: cx-report-2021.co.za
We have wrapped up today's sessions with a fiery panel discussion on how to create a secure customer experience model for your business. We look forward to seeing you tomorrow for more insights #ITWebCX20 @EldonPhukuile @Doswolds @LawTrustInfoSec @finchatbot @Genesys @CXSAorgza
Thank you #NancyMoodley for the great partnership, & sharing your experiences/insights with us. Kudos to you and the @nissanza team! Thank you @EldonPhukuile & @2seema1 for having us. @CXSAorgza #CXAndWine #Automotive
#Trump says ‘people are dying that have never died before.’ I’m dying .........
@EldonPhukuile @AshrafGarda @CXSAorgza Thanks and the same to you and yours. Definitely need to speak 😉
@EldonPhukuile @VusiThembekwayo @CXSAorgza Congratulations on your appointment as chairperson. Well done; success!
When employees feel like they belong, they perform 56% better, turnover risk drops 50%, and sick days usage is reduced by 75%. For a 10,000-person company, this would result in annual savings of more than $52 million. s.hbr.org/35mE0pz
"Their focus on the human experience is particularly impactful because that's where it all starts and stops in the world of business." Dr Fern Kazlow - Order your signed copy at goo.gl/oZiubJ #business #book
Small #innovations can have big impacts to improve #customerexperiences & #patientexperiences. i.e. Girl with rare disease invents bear that hides IV bags so kids aren’t scared #DoingCXRight #healthtech #cx #custexp #patientexperience #patientsatisfaction #customersatisfaction
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