Paul Hopkins @futurecustomer

Always researching new ways to improve the online & offline customer experience. Tweeting about #social #custexp, #voc & #startup Berlin / Warsaw Joined April 2010

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Paul Hopkins @futurecustomer

6 years ago

@Tomasz_Obremski @tvn24 well said!!

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Well done to @wizzair cabin crew who sold more alcohol to a clearly intoxicated man who was banging the window blind (& my seat) & talking rubbish to the two poor women next to him and had to have another pax to tell him to leave them alone. 😏 #CX #airlines #customerexperience

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Paul Hopkins @futurecustomer

7 years ago

@TechCrunch @riptari May be this YouTubers sting on her didn't help.. youtube.com/watch?v=eRIdtM…

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Paul Hopkins @futurecustomer

7 years ago

@Channel4News 🤣 Amazing! PR at its best

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Paul Hopkins @futurecustomer

7 years ago

@TomekRudzki with Google updates every other day? 🤣 I think not but...... best tell your friend to subscribe to searchengineland.com seroundtable.com webmasters.googleblog.com or follow @seroundtable @sengineland @JohnMu #SEO

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PoliticsJOE @PoliticsJOE_UK

7 years ago

BREAKING: BORIS FOUGHT THE LAW AND THE LAW WON 👨‍⚖️👊

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Paul Hopkins @futurecustomer

7 years ago

@Frances_Coppola @BBC totally agree, worked at TC 3 years in change team. CEO M F-N really got the business in total debt (& as you point out passive shareholders) merger with old school My Travel & Co-op should never happened. Many staff at TC were like WTF about coop deal. This ending was obvious

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Paul Hopkins @futurecustomer

7 years ago

@Peston He makes politics more fun. Sad loss for the house 😌

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Paul Hopkins @futurecustomer

7 years ago

Thanks for feeback @infinite_frank, never really thought of it under programming on @fiverr when i am after the templates. Thanks again. Have a great week.

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Paul Hopkins @futurecustomer

7 years ago

@fiverrSupport @fiverr please guys can you add an email design gig please? If you have one I cannot find it under Graphics & Design. Thanks

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Paul Hopkins @futurecustomer

8 years ago

@JohnMu Hi, I know you covered it a bit on GWHO but when items are out of stock, what is best practice ...404, 302, 301 etc . Also site structure for best optmisation for search should a product hierarchy look like, ie apples: green apples & red apples 😀. Thanks

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Paul Hopkins @futurecustomer

8 years ago

@Shakima_Lachell have you tried belliata? belliatasalonsoftware.com

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Paul Hopkins @futurecustomer

8 years ago

@JohnMu Hi @JohnMu i remember doing a survey a while ago re hrefla but never saw follow up regarding it. Wud b gud if in GSC to show href erros such as mapping of translations. We do not translate 100% of our contnt so this can cause issues. Thanks

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Paul Hopkins @futurecustomer

8 years ago

Hi @JohnMu Im a reg on GWMH - we are seeing an issue since last algo update where it is only showing one website on most doctor + city searches in poland. Not sure who to raise this with. Danke Paul joxi.net/5mdoQjZikn4PPr & joxi.net/DmB4xWkUwBdv6A

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Paul Hopkins @futurecustomer

8 years ago

@JohnMu @RobWeatherhead Would be great Johannes, I asked before on GWM Hangout. It would help us a lot to understand the nuances between voice and written queries for our traffic - especially local queries. Danke Paul

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Paul Hopkins @futurecustomer

8 years ago

@profgalloway looks like the Zuck got away with the same interview style with the EU parliament that you highlighted ie the 5 minute slots..delay..delay oops we ran out of time to answer your question. Journalists picked this up at the press conference afterwards.

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Paul Hopkins @futurecustomer

9 years ago

A great saying from a great business innovator: "Most things remain to be done" #cx #IKEA #innovation #Business #IngvarKamprad

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Paul Hopkins @futurecustomer

9 years ago

@JohnMu we had some negative seo against us and someone found loophole in our elastic search and there has been 6k pages added to index which we want removed. What is best way to do this please? Pages arent in sitemap as the dont really exist due to elastic search probs Thnks