Luke Brown @_LukeBro
Proud father of identical #twins👶🏼👶🏼 #climber🧗♂️#snowboarder🏂 #tech enthusiast 👾 #CX & #contactcentre specialist ☎️🧐@EnghouseInterac enghouseinteractive.co.uk Reading, UK Joined February 2018-
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🔥🔥🔥 R2 production numbers!!!!!
R2 body shop almost ready!
🤖 Are chatbots the tech we love... or love to hate? Adoption has surged to 42% in contact centres, but experiences vary wildly, and smooth handoffs to humans are critical. Check out this article from Contact Centre Helper for some industry insights. share.engh.to/5nsax
FCR is more than a metric — it’s a trust-builder. Here are 15 tactics to improve First Contact Resolution in your contact centre, from coaching to smarter tooling 👇 #CX #FCR #ContactCentre share.engh.to/68c8z
🛒 eCommerce doesn’t end at checkout. Support loyalty and scale with the right contact centre tools. #CX #eCommerce share.engh.to/6k837
👂 Still switching tools to serve customers? If your teams live in Microsoft Teams, your contact centre should too. Enghouse makes it possible. #MicrosoftTeams #CX share.engh.to/gnqqu
🧩 What’s the secret to future-proofing contact centres? Three letters: API. Discover how an API-first approach powers flexibility, speed & secure integration in the cloud. #APIFirst #CloudContactCentre #CX share.engh.to/26rbr
Hh Considering integrating your contact center with Microsoft Teams? Enghouse Interactive breaks down key factors: native integration, compliance, omnichannel support, and scalability. Ensure your solution aligns with your CX strategy. Hh share.engh.to/jcwpc
🤖 AI is revolutionizing contact centers, but ethics & privacy can't be overlooked. Enghouse Interactive highlights the importance of bias mitigation, data protection, transparency, and human oversight. #AI #EthicalAI #DataPrivacy share.engh.to/4r7xw
R2 body built with production dies!!
Gold star to whoever can name the movie quote ⭐
💪Strong like bull!🐂 🎯What does an awesome contact centre QA strategy look like? From automation to agent coaching, discover how to drive quality and efficiency in your contact centre. #QA #ContactCentre #CX #Automation #WEM #QualityManagement share.engh.to/jmdt4
💡The future of customer engagement is evolving! From AI-driven interactions to seamless omnichannel experiences, enhance your contact centre strategy 🎥Check out CX Today’s Charlie Mitchell hosting Simon Adnett #ContactCentre #AI #Automation #FutureOfCX share.engh.to/5kprg
@SabineVdL Absolutely! Strategic AI implementation is key. Solutions like Enghouse QMS helps strike that balance by using AI-driven automated evaluations to enhance agent performance while keeping human interactions personal and impactful. Smart AI, better CX!
🌟AI is transforming contact centres – but are you leveraging it effectively? From automation to customer insights, discover how AI can enhance CX and operational efficiency. #AI #GenAI #ContactCentre #CX #Automation #FutureOfCX #CustomerExperience share.engh.to/44xur
@thegrowthcoder AI is a game-changer for agent development. With things like agent assist or even AI-driven automated evaluations & real-time coaching help agents improve faster, ensuring consistent quality & performance. Intrested to learn if you have seen this in action?
This is exciting! Volkswagen Group CEO Oliver Blume and I are thrilled to announce the formation of a joint venture between our two companies. This partnership brings Rivian’s software and zonal electronics platform to a broader market through Volkswagen Group’s global reach and scale, while providing an expected $5B of capital to @Rivian as we bring R2 and our next generation of vehicles to market!
The coolest movie posters of all time - a thread 🧵 1. Star Wars: Episode I (1999)
Our recent blog, drawing on stats from @ContactBabel's #utilities guide, and includes insight into how agents play a pivotal role in creating stronger #customerrelationships 💪🏻 Learn how important it is to build empathy into utility #customerservice share.engh.to/cju6m
Jenny Dempsey @jennysuedempsey
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Brixton Clothing UK �... @brixtonclothing
9 Followers 312 Following Hey UK fam! 🇬🇧 We've got delivery all over the country! Payment's super secure via bank transfer. Just DM us to place an order or ask any questions 📦
Bettina Wisniewski �... @SophiaMiller254
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PBInvesting⚡️ @PBsInvestinq
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Paul Berkinshaw @AskPaulSFDC
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Bruce Petillo @BrucePetillo
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Geomant @geomant_
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Aileen Day, CCXP 🤘 @AilsDay
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Dr David Telford @Davie_T
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Simon Adnett @simonatwork
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James Gingerich #B2B ... @jamesvgingerich
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bella @bella82118386
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Technodysis Private L... @Technodysis1
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Dan Redivo @DanRedivo
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Sharon Weaver @sharoneweaver
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Tim Maliyil @tim_maliyil
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Kim Bryant, CPA @BryantCPA
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CX-Excellence / Micha... @CxExcellence
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63 Followers 118 Following My goal is to bring together innovative and like-minded Data and Analytics Executives to network and learn from one another!
@[email protected]... @augieray
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journal of advanced r... @OfRobotics
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Sam Fiorino @Samf_CX_MRX
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Suyati Technologies, ... @suyatitech
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Paul Stanislaw Polak @StanislawPaul
7 Followers 35 Following
Attila Kendefi (Moati... @AttilaKendefi
1K Followers 2K Following Founder of CRYPTO DRINKS @drink2earn and @fairtokencake, the 1st #treasurytoken on #BSC and working on its utilities to get real #passiveincome for our holders
Aymen Ismail @AymenIsmail01
208 Followers 362 Following Al Futurist & CX Provocative Disrupter | Author: Echoes of Disruption | Speaker | Globetrotter | Redefining Customer Services in Automotive with Tech + Humanity
Grum @grumsfc
50 Followers 146 Following
Adrian Swinscoe @adrianswinscoe
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🅰️NDℹ️ @acolliwobble
121 Followers 830 Following Corporate junky, married to Jo with two wonderful sons. All views are my own and may not reflect the opinions of my employer.
Jenny Dempsey @jennysuedempsey
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Jeremy Watkin @jtwatkin
19K Followers 16K Following Bringing people and technology together to deliver AWESOME customer experiences. Director of #Custserv and #CX @NumberBarn. #running #flyfishing #CXQOTD #cctr
mtbwales @mtbcymru
5K Followers 151 Following Professional mountain bike guiding service in the Cambrian Mnts of mid Wales. Multi-day adventures a speciality, Trans Cambrian, Traws Eryri, Elan Valley + more
Oneplanet Adventure @OPALlandegla
7K Followers 1K Following Mountain Bike Centre. Great Cafe & Bike Shop. Walking Trails & Running Trails. @santacruz_uk demo centre.
PuffaJones @PuffaJones
7K Followers 3K Following 49yrs old,Road and mud Cyclist,father and Grandfather. Trying to get FREE recycled bikes to deserving kids in need......because.. every child should own a bike.
Forest of Dean MTB @FoDmtb
4K Followers 178 Following Your Guide to Mountain Biking in the Forest of Dean. Information / Events / Trail Guide
Geraint Thomas @GeraintThomas86
497K Followers 595 Following Tour de France winner. Double Olympic Gold Medallist. Commonwealth Games Road Champ 🏴 Pod: @Watts_Occurring 🎙️ Enquiries: [email protected]
Grayo 🏴�... @grayomtb
3K Followers 856 Following Do something that scares you frequently. All views expressed are my own.
WalesOnline 🏴�... @WalesOnline
444K Followers 1K Following The latest Wales news, sport, weather and events from WalesOnline. We're also on Facebook https://t.co/TSW88aT49c. Sign up to our newsletters here 👇
𝐋𝐞𝐞 𝐉𝐚... @LeeJarvis10
23K Followers 995 Following Retired Rugby Player 🏉 Now Working With Trains 🚉🚦
BikePark Wales @BikeParkWales
9K Followers 29 Following The UK's biggest and best mountain bike park
Simon Warren @100Climbs
19K Followers 866 Following Author of Greatest Cycling Climbs books https://t.co/gPWoP23YWW | 100 Climbs Ambassador | X-List OUT NOW http://.apple.co/2iL3tl8 https://t.co/tlRDaiJ5hk
Wyn Masters @WynMasters
10K Followers 359 Following Travel the world riding and racing my bike, ride for FOCUS Bikes.
UKMTB_Chat @UKMTB_Chat
7K Followers 3K Following Facilitating chat about all things #MountainBike | #UKMTBChat hour Thursdays 8 to 9pm | Part of @_UKSportsChat
British Cycle Sport @VeloUK
27K Followers 448 Following Tweeting about what's happening in the cycling world for https://t.co/9Z9EpeKsqs Instagram VeloUKWebsite & YouTube https://t.co/ynf54kFz5I
Absolutemtb @Absolutemtb1
6K Followers 819 Following Here for all things MTB related. Helping people overcome through MTB. No Egos. Come and join in. https://t.co/saSc9ybeay
Chris Boardman CBE @Chris_Boardman
177K Followers 545 Following It’s amazing what you discover just pedalling along...
UCI MTB @UCI_MTB
108K Followers 153 Following Official UCI #MTB account 🌈🏔️ Off-road action, trails & adrenaline 🔥 Click below to learn more 👇
Hope Technology @Hopetech
32K Followers 209 Following Proudly manufacturing bicycle parts in the UK. Established 1989.
Richard Hammond @RichardHammond
2.7M Followers 131 Following Recently re-employed car show bloke. Has own bicycle.
Mastering Life Path @Mastering_life_
159K Followers 272 Following Design your destiny. Break limits, build wealth, and master life’s journey, Elevate your mindset. DM for twitter growth.
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Tesla UK @tesla_uk
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PureFi Protocol @PureFi_Protocol
43K Followers 113 Following 🔗 Next-gen AML & KYC compliance suite. Bring your traditional business into DeFi. Confidently. Partners: @ZKPanther, @AMLBotHQ, @astradao_org, @Allbridge_io.
Invest In Assets 📈 @InvestInAssets
121K Followers 418 Following Helping you build wealth with insight on quality stocks. Building a $1 million stock portfolio 🧠 Sharing my journey at https://t.co/gYXjhhmzIc 📈
Business Corner | Sho... @busines_corner
90K Followers 306 Following Showcasing the brightest minds in business, marketing & entrepreneurship↓
StockGuruHQ @StockGuruHQ
51K Followers 40 Following Discover overlooked opportunities and amplify your gains with our small cap stock insights and unlock hidden gems!
Jim Cramer @jimcramer
2.4M Followers 704 Following Host of @madmoneyoncnbc and I run the CNBC Investing Club. My new book is out now: https://t.co/autOFQ2NP0
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1.6M Followers 90 Following
Trading Mindset & Dat... @TMADFinance
8K Followers 19 Following Options Skew, Customized Scanner + Institutional Flow, Charts & Data for the highest probability trades. Join our private trading community.
James Cleverly🇬�... @JamesCleverly
251K Followers 8K Following Member of Parliament for Braintree. Promoted by James Cleverly at Office 302, Lakes Industrial Park, Braintree, Essex CM7 3AN
Rivian Adventure Netw... @RANtracker
7K Followers 70 Following Tracking new Rivian Adventure Network Stations, Service Locations, Rivian Spaces, and more... | Note: we are not officially associated with @Rivian | -0——0-
Red Pill USA @Red_Pill_US
321K Followers 312 Following Conspiracy Theories = Spoiler Alerts • Anti Woke • Pure Blood 🇺🇸 Libertarian 🇺🇸 Opinions Are My Own https://t.co/iEA3jPVeSu
Jimmy Mackey @thejimmymackey
105K Followers 192 Following Helping high-performing men transform their bodies & health sustainably • Coached 400+ to permanent transformations
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4K Followers 231 Following ✨ Decode dreams with AI. Smart interpretation + personal dream journal & dictionary. Turn night visions into insights 🌙
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176K Followers 4 Following Shop more! 🛍️ Pay less! 💰 ✨ One-stop destination for affordable items 🙌 #temu Click 👉 https://t.co/cTduMsF3xr to start your money saving journey!
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10.9M Followers 1K Following Unmatched perspicacity coupled with sheer indefatigability makes me a feared opponent in any realm of human endeavour. Escape Slavery: https://t.co/b2DF1rm9ij
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61K Followers 166 Following Building my 4th 8-figure biz (B2B media holdco). Also GP & Investor at The Family Fund VC. Biomed engineer too. Helping founders achieve breakout performance.Trends for United States
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