Winc @WINC

🍷 Great wine 🍇 Made by us 📦 On your schedule 📈 NYSE: WBEV https://t.co/9AvhIE3UmC winc.com Los Angeles, CA Joined June 2011

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Winc @WINC

3 years ago

@Its_UncleDonDon Ww're sorry to hear this. If you need any assistance, you can send us a DM and we'll have it taken care of.

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@michealeverman1 Since we migrated, this particualr function became available only to member who are on auto shipment (receiving wines monthly instead of credits). You can opt to switch your subscription if you want to, but, again, there are still some features that out dev team is working on.

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Winc @WINC

3 years ago

@michealeverman1 (2/2) We are still working on some of the features on the website since the migration was just done recently. We appreciate your patience!

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Winc @WINC

3 years ago

@michealeverman1 (1/2) We're sorry for the confusion and appreciate your feedback. When you log in to you account, the you can see your Order History at the Account Dashboard. You can check the wines you've ordered from there. You can also see wines rated by other members on the same page

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Winc @WINC

3 years ago

@witchy_kate Hello, For further assistance please contact WInc's customer service team via email at [email protected] or via phone/text at 1(855)282-5829. Live support hours are: Monday - Sunday 7am-4pm PT. Thank you!

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Winc @WINC

3 years ago

@REMYnisce_ME @bbb_us @FTC We're sorry for the delay and to hear what happened. If this hasn't been resolved, DM us your account info so we can assist!

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Winc @WINC

3 years ago

@thefamilybed @witchy_kate We're sorry for the delay and to hear what happened. If this hasn't been resolved, DM us your account info and we'll have someone investigate this.

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Winc @WINC

3 years ago

@SincerelyEmily We're really sorry for the delay and the inconvenience. We're currently receiving multiple inquiries, but we're doing our best to respond as quickly as possible. Please DM us your email address so we can assist you.

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Winc @WINC

3 years ago

@SincerelyEmily Hello, Please send a DM or you can also reach out to Winc's customer service at [email protected]. They will be able to assist you better with your concern!

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Winc @WINC

3 years ago

@kimw0909 We're really sorry for the inconvenience. The migration is part of our site and tools upgrade. Activation emails were sent to members last week. If you haven't received an activation email, you can send us a dm with your email address and we'll resend another one for you.

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Winc @WINC

3 years ago

@LibertyNow11 Hi, Thanks for reaching out! You can reach Winc's customer service at [email protected]. You may also send a direct message for further assistance. Thank you!

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Winc @WINC

3 years ago

@Zendesk Hi! We are trying to get in touch with your customer service team as we have an urgent matter.

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Winc @WINC

4 years ago

@pbaker01 Hey Paul! Sorry for the confusion there. You get monthly credits upon placing your first order. To use your credits, you can simply sign in to your account, place an order and your credit will be applied automatically upon checkout.

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Winc @WINC

4 years ago

@bonnylewisvan We're sorry to hear this! We'd be happy to look into this, just send us a DM with your email address.

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Winc @WINC

4 years ago

@cgiggl Thank you so much for the love! While the news about the filing is true, we want you to know that you, our customer, will remain our top priority and we'll continue to process and fulfill Winc orders. We’re still here to help you in any way we can!

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Winc @WINC

4 years ago

@mrjasan @katieroo_25 We're really sorry for the inconvenience. The spike in traffic affected some members, but our team already implemented a fix. If you need additional assistance, you can send us a dm or email us at [email protected].

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Winc @WINC

4 years ago

@katieroo_25 @mrjasan We're sorry for the inconvenience. Our team detected traffic coming to the site. This might be affecting some members, but our team already worked on this. If you still need assistance you can DM us your email address and we'll check your credits for you.