@dwh367 That's a good question. Phone manufacturers enable certain settings and software for the phone to work with Visible. Each device is unique and compatibility is dependent on a lot of factors including things like hardware and software.
@Nuggets_techtip Hello Jay, as we mentioned Visible cannot offer refunds for prepaid service SIM cards purchased from a third party. We are sorry to hear you were dissatisfied with our support and are always striving to improve.
@SYouhanaie Hello there! We are sorry to hear that this issue has occurred! Could you please send us a direct message to x.com/visiblecare so we can look into this for you?
@StuartWFraser Hi Stuart, we're so sorry to hear you have been having issues! Have you sent us a DM over on x.com/visiblecare so we can look into this problem for you?
@CaptMaydayTv Hey Capt, we're so happy to hear you are loving your service. We know you were having some issues getting set up but are pleased we were able to get your sorted out. 💙
@e_womer Hey there! You may not need to buy a new phone. If you go to our website you can check the compatability of your device. visible.com/shop/compatibi…
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