OrderDynamics is now part of the Tecsys family. For the latest in supply chain excellence follow us at https://t.co/TQ1EMACWGftecsys.com TorontoJoined January 2014
What are "omnichannel service KPIs" and who should be measuring them? With #omnichannel fulfillment sitting at the intersection of stores, distribution, and e-commerce, ownership gets murky. David Mascitto breaks it down in this @risnewsinsights article: hubs.ly/Q01tcHzm0
"Where the two processes deviate is the backend. BOSS takes all online orders and routes them to the warehouse (most typical case used by retailers today)." hubs.ly/H0j_RQQ0
Use a Total View of Your Customer to Manage Retail Returns and Fraud. Karen Stephenson, our Omnichannel Consultant, explains how focusing on the total view of our customers can solve these problems and create new opportunities. #retailreturns#retailfraudhubs.ly/H0jqQD50
DOM solutions are fundamentally different from traditional #ordermanagement in that they are geared toward filling small direct-to-consumer orders #retailhubs.ly/H0k27j50
Not sure if you should implement a #shipfromstore strategy? Find out more about how you can make your #retail business more efficient with it
hubs.ly/H0jHvZ40
Local toy #stores can deliver on the "customer experience promise" at a higher level than big box and online #retailing through customer service and store events hubs.ly/H0k46Pj0
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by Tony Gaskins.
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Visualising the future of #supplychain
Meet us at our next event coming on November in Barcelona
#AI #packaging #SCM #innovation
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