@TheRangeUK absolutely raging after ordering a microwave online via your website which told me 2 were available only to turn up from 23 miles away to be told you didn't have it. Have you ever heard of real-time stock counting? The technology exists guys it's the 21st century!! 😡
@still_Fred_up Hello @still_Fred_up ,We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^
@TheRangeUK still no contact re: the refund for the damaged and returned item from 8th December..
It takes 3 days for you to answer an email then all you do is keep asking for non-relevant bits if information every 3 days..Ridiculous
Your CHAT-bot just gives in and cuts me off 🤷
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@TheRangeUK hi there I have been trying to contact your St Albans store since the 19th December and no one is answering the phone regarding a click and collect item
@kitsoup Hello @kitsoup ,We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^
@TheRangeUK how do I get my refund for the damaged item you sent beginning of November.. Refund authorised beginning of December but not arrived in my bank as yet..
Ive tried EVERY SINGLE METHOD OF CONTACTING YOU.. Why have you no customer services team.. Utterly ridiculous
@Vampfree1110228 Hello @Vampfree1110228 ,We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^
@TheRangeUK this game is a total waste of money and should be taken off the shelves.
You can not play this game as setting it up per instructions, it all falls out when you turn on over.
Trying to contact the range is a nightmare
@LisaYidetteWHL Hello @LisaYidetteWHL ,We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^
Still battling with #therange@TheRangeUK to get my money back, which they happily took & then cancelled my order for no apparent reason.
No reply to email/text etc No way of speaking to a human & hundreds of complaints online saying the same.
AVOID AVOID AVOID!
Shocking company
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@TheRangeUK please can you let me know why it is taking three weeks to deliver my package. Order ref W22796757-1M-V. Worst online service I have ever used. Customer service is also abysmal. I would advise anyone not to use your services. This was meant to be an Xmas present!
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How can @TheRangeUK leave you waiting 5 days for a refund for an order they can't do ?
Website says they've 4 in stock,ordered & paid for 1.
Now they can't pick it as not in stock yet website says they've now 3.
Took funds straight away yet I have to wait 5 days for a refund !
@cemfra90 Hello @cemfra90 ,We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^
Feeling totally robbed off by @TheRangeUK ordered a sofa provided with a delivery date which has been and gone. No response from customer services or any help how do we get a refund. @MartinSLewis@financialombuds
@mandyhadleyx Hello @mandyhadleyx ,We're sorry for the unpleasant experience you've received. We'd like to help you with this, please reach out to us via DM. We'll do our best to assist you. ^
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