Kelly Lipscomb @KellyMMeade
Avaya Account Manager. Cloud. Texan from IA. Love my family, running, traveling. Tweets are my own. linkd.in/g86zuR Dallas, Texas Joined August 2010-
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Kelly Lipscomb retweeted
@Avaya Alan Masarek opens up on Acquisitions, Partnerships and His First Two Years at the Helm. Watch the full video here: eu1.hubs.ly/H095rzv0 #AvayaENGAGE
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Kelly Lipscomb retweeted
Can you guess what @KatieLinendoll's #1 tech trend for 2024 is? The A behind her stands for @Avaya but it's a hint. At #AvayaEngage, we've talked a lot about AI (duh!)The interesting convos are ones that start with the problem you are trying to solve rather than AI for AI's sake.
Sherrie Mullikin with @SouthwestAir talking the importance of employee experience with Avaya CRO/CXO, ML Maco …#CX+#EX = BG (Business Growth) #AvayaEngage
“The experience the agent has as an employee, shapes the experience with the customer” - @mlmaco #AvayaEngage #CX #EX
“We are here to provide the innovation.” - Alan Masarek #AvayaEngage
Kelly Lipscomb retweeted
#AI at the heart of #AvayaEngage @Avaya @IAUG
Three themes: Your Choice. Your Journey. Innovation without Disruption. #AvayaEngage #IChooseAvaya #trust #transparency #reliability
“We’re back.” #AvayaEngage #CustomerExperience
SWA talking about their approach to customer experience at #AvayaEngage #customerfirst #omnichannel #SouthwestAirlines
Kelly Lipscomb retweeted
Excited to announce at #AvayaENGAGE, that new platform integrations and capabilities, along with expanded strategic alliances with @googlecloud and @ALUEnterprise, are helping redefine the #cloud journey for customers. bit.ly/3PebIYa
Kelly Lipscomb retweeted
Ceo @alanmasarek talks about goals for #avayaengage @Avaya
Great read! Avaya wants to evolve digital customer experience: technewstt.com/avaya-engage-r… #avayanation #experiencesthatmatter
Help customers & employees get more done. W/ cloud-based contact center automation, you can offer powerful self-service options that elevate customer convenience & increase employee efficiency—all w/ the human touch to keep everyone connected. tinyurl.com/4xkn9mek #avayanation
In case you missed! >>#TechNews: @Avaya Earns @Frost_Sullivan Award for Excellence in #Healthcare Solutions That Improve Patient Care & Engagement #ExperiencesThatMatter businesswire.com/news/home/2020…
Texas County Relies on #Avaya to Increase #COVID19 Case Investigations by 25%. Learn more. cio.com/article/360184… #Avayanation
Good read! Omnichannel vs. multichannel: What's the difference and who is doing it? the-future-of-commerce.com/2017/09/13/omn… #avayanation
Avaya Spaces™ named in 2020 Gartner Magic Quadrant for Meeting Solutions Less Than A Year After Introduction of Video Meetings and #Collaboration App. Find out why. #ExperiencesThatMatter avaya.com/en/about-avaya… #avayanation
Interesting #UCaaS Statistics - The Future of #RemoteWork uctoday.com/unified-commun… #avayanation
@AmericanAir But you're still selling out planes with little to no concern for passengers, so really does this spray do anything?
Kelly Lipscomb retweeted
Avaya OneCloud #CPaaS provides a dynamic framework for innovation – enabling the flexibility and richness of the API economy. See what is possible at tinyurl.com/y54r7wcp #ExperiencesThatMatter
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