Marina Kalika @KalikaMarina
Enabling effortless omni-channel engagements. One brand at a time! nuance.com Los Angeles, CA Joined November 2012-
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We’re excited to share news of our expanded AI collaboration with Epic! Together, we are bringing generative AI to healthcare at scale as quickly as possible, responsibly and in partnership with providers. #NuanceDAXExpress #MicrosoftHealthcare sprou.tt/1Q7lWmik0eK
Stop by the Nuance Communications booth at #ccwvegas, see the exciting new contact center demos, and attend a workshop with Jackson National Life Insurance Company of New York. lnkd.in/db-Yp6g8
Amazing gathering of old friends and colleagues. Thank you Maurice Diab and Nancy Pappas for getting us all together! lnkd.in/gHj3We7w
Thank you for organizing, Nancy Pappas. It was great to see so many old friends and colleagues! lnkd.in/dvYJRQTf
Congrats to the Nuance Communications team @JonBornstein Rick Mehrabian Kyle Beaudoin! The power of #generative #aidriven #CX at work! lnkd.in/ex675vuM
Putting it all together in the last session of #cxs23orlando. #microsoftnuanceai lnkd.in/gyFEmpmr
What a morning at Nuance Communications #cxs23orlando. An uplifting and inspiring keynote by @CareyLohrenz! Be what’s next in CX! #microsoftnuanceAI lnkd.in/gsufgDC3
Started Day two of #cxs23orlando with this amazing customer panel about “Doing More With Less”. Lots of insights and learnings for all! lnkd.in/gPJDZMBJ
Welcoming Microsoft team to Nuance #CXS23Orlando. Meeting my close collaborator Andrea Katsivelis first time in person! #microsoft #microsoftnuanceai lnkd.in/gRUY-sV5
A great and fun charity event last night as we kicked off Nuance Customer eXperience Summit last night. #charity #CXS23Orlando lnkd.in/gS3j7b6N
Can’t wait to hear your panel insights Amy Travers #CXS23Orlando #MSFTNuanceAI lnkd.in/gGk3Puu7
Excited to welcome our customers to the Nuance Customer eXperience Summit in Orlando, Florida. We are off and running! #CXS23Orlando #msftnuanceai #customerexperience lnkd.in/g52M2vqt
Join us on April 11th and discover how leading payors and PBMs are leveraging the power of #AI to improve the member experience across channels. Learn more and register today. #HealthAI #Payors #MemberExperience sprou.tt/1AHISqSfaxA
Customers who rely on #NuanceGatekeeper for fraud detection have reduced their fraud losses by 92% -- creating a 300% first-year ROI through fraud prevention alone. Discover how and why it works. #Biometrics #Fraud sprou.tt/1SWrHUC22Vm
Sharon Ferguson, Director & Senior Financial Planner at Bush and Campbell Financial Services talks about using Dragon speech recognition for financial services compliance. sprou.tt/1Pkqq1IIxku
Following the pandemic, many employees are starting conversations about their accessibility needs. In our recent blog, we explore how speech recognition is helping to level the playing field and make roles more accessible. #DragonPro#accessibility sprou.tt/1k4PEEKjXdV
We have been named a Silver Stevie Award for Contact Center Solution – New Version, Microsoft’s Digital Contact Center Platform Brings Customer Experience into the Future. Learn about #MicrosoftDCCP and connect with me. #StevieWinner2023 #TheStevieAwards sprou.tt/1yEOGBFkdje
CCW Digital presents "The New World of Agent Work" on 3/30 at 2pm ET. We will explore #CXtrends and insights on how tech and #AI change how agents work in the #ContactCenter. #AgentEngagement #ContactCenterSolutions #CXtrends sprou.tt/1hMTQlRoSLR
Katy Eddy @katywritescopy
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10 Followers 108 FollowingNuance Communications @NuanceInc
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37K Followers 275 Following Emergency preparedness and disaster information, presented by the County of San Diego Office of Emergency Services, formerly ReadySanDiegoCBS 8 San Diego @CBS8
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1.2M Followers 113 Following What you want to know about tech. A section of @thisisinsider. Follow us on Facebook, Instagram, and YouTube. Visit our homepage for the day's top stories.Share worthy
The Moon's triumphant rise at the Arc De Triomphe, Paris. "Just a moment of magic" was captured after months of planning by Italian photographer Stephano Zanarello. IG: stefano.zanarello
This is a great resource to get a perspective on the #PatientEngagement journey! Hospital CEOs should be taking this journey into consideration when planning organizational strategy and #healthcare services. x.com/kalikamarina/s…
We’re taking hospital CEOs on a guided tour of #PatientEngagement considerations from different departmental perspectives. First up, the Patient Access Center. #HealthcareLeadership #PatientExperience sprou.tt/1yvJaQaXX4P
Meet us at #Xperience21, Genesys' premier customer experience event. Visit #Nuance in the virtual sponsor area and you'll learn more about our AI-powered customer engagement solutions. bit.ly/3wurZfu #CX #Xperience21 #AI
Excited to start a new chapter in my career as SVP of Marketing for @DaonInc
After a great consult with @MSFTDynamics365, I went biking with my 7 year old at @Oracle because it’s so flat, wearing my @salesforce mask. Go #crm #custserv #cctr
Q&A: How technology can help put patients front and centre bit.ly/33YIkMj @NuanceComms #medtech #AI #voicerecognition
@NuanceInc Named Top Biometrics Vendor By Opus Research In Intelligent Authentication And Fraud Prevention Report ow.ly/Vo9a30r85Mc #blockchain #artificialintelligence #AINews #AiThority
.@opusresearch joins @NuanceEnt for this lively 1/2 hour video Webchat. Bring your questions.
Join me and @bberanek pm Wednesday at 1PM Easter/10AM Pacific for a live video web chat on dramatic changes that have to take place in #authentication for #ConversationalCommerce. In this day & age #Security is the new #CX nuance.com/omni-channel-c…
Glad to get the conversation started on #IntelligentAuthentication that includes #voicebiometrics to improve #TrustedCommunications and improves #CX and supports #fraudprevention
Check out @opusresearch Dan Miller's guest blog on #intelligentauthentication and learn how to make #biometrics work for your business. bit.ly/31tkubF
"The idea is not to create something brand new, but to make it easy and fast to build customized virtual assistants specialized for each business that makes them". @voicebotai weighs in on value of Nuance Mix bit.ly/3buPn1F: bit.ly/3buPn1F #ConversationalAI
I needed this image today.
“If you get, give. If you learn, teach.” – Maya Angelou
To the doctors working here in #SantaMonica and those all over the world, we appreciate you and thank you for the sacrifices you make every single day. #NationalDoctorsDay
More details from Abbott Labs x.com/abbottnews/sta…
BREAKING: We’re launching a test that can detect COVID-19 in as little as 5 minutes—bringing rapid testing to the frontlines. abbo.tt/IDNOW
My home office these days #crm analyst life #WorkFromHome
@kateleggett College essay topic idea: "How I taught my younger siblings arithmetic and reading during a pandemic"?
I am going crazy trying to homeschool 3 kids - teaching one how to subtract, teaching another how to read, and helping the other write her college essays. And I am still trying to be a #CRM analyst. Crazy times that are teaching us new coping skills. Be safe.
Our teams at Apple have been working to help source supplies for healthcare providers fighting COVID-19. We’re donating millions of masks for health professionals in the US and Europe. To every one of the heroes on the front lines, we thank you.
Day 6: QuaranTea! With hummus and cucumber sandwiches, butter chicken lentil crackers, peanut butter and banana sandwiches, fruit and veggie skewers all served high tea style at the request of my kids.
Thank you Marina!
Thank you @BlakeMichelleM for an inspiring and engaging keynote! #CXS20NA #cxtransformation lnkd.in/gtd79Gt