Helm @HelmSecure

Privacy is a right, not a setting. Own your online identity with a Helm Personal Server. thehelm.com Seattle, WA Joined October 2018

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Helm @HelmSecure

3 years ago

@steppnav Work is still ongoing to make this update available.

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Helm @HelmSecure

4 years ago

@msmith508 No, that is not something we would do.

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We have notified customers with active subscriptions about our expected wind down on Dec. 30, 2022 due to Covid-19 related supply chain and manufacturing issues. We appreciate all the support and kind words rolling into support. ❤️

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Helm @HelmSecure

4 years ago

@Linux_EXE The USB ports cannot be used to extend storage at this time

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Helm @HelmSecure

4 years ago

Helm V2 servers are back in stock! Visit thehelm.com/products/helm-… to order before they are sold out again

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Helm @HelmSecure

4 years ago

@hypercrypt @applied_upgrade @unstoppableweb we're sending out emails now in the order that the pre-order was made. You should be getting that email soon.

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Helm @HelmSecure

4 years ago

@LucianStacy1 yes, to change the admin account a factory reset is required. You would lose all your existing email accounts and have to set them up again.

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Helm @HelmSecure

4 years ago

@RamBali23239944 We don’t have plans for that at this time

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Helm @HelmSecure

4 years ago

@applied_upgrade @unstoppableweb We are trying to keep shipping estimates as accurate as possible based on the rate at which we are receiving inventory.

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Helm @HelmSecure

4 years ago

@_originalme8 we're expecting new inventory, but it's taking longer than expected. Our manufacturing has begun the build and so it shouldn't be too much longer. Thanks for your patience.

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Helm @HelmSecure

4 years ago

@applied_upgrade @unstoppableweb No they are not memory upgradeable

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Helm @HelmSecure

4 years ago

@applied_upgrade @unstoppableweb Hi - we can't provide a certain date at this time but our best estimate is that in 6 weeks or so we expect to email all pre-order customers to begin completing their orders.

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Helm @HelmSecure

4 years ago

@morrowdaniel We don’t have a timeline we can share at this time unfortunately

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Helm @HelmSecure

4 years ago

@abaron , Hi Andre, please contact us at [email protected] and we'll provide you more details about your order.

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Helm @HelmSecure

4 years ago

@ibeckermayer2 This is something we have discussed doing if the business is not able to continue operating for some reason. As we are operating normally, we have no plans to do this.

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Helm @HelmSecure

4 years ago

@F4Speedmaster Hi Will, we've responded to your support inquiry. Our return policy indicates that we will process the return within 14 days or receipt. However, we almost always do it much sooner.

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Helm @HelmSecure

4 years ago

@evan_ottinger @pypi That's awesome. Sounds like a great addition to pypi.

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Helm @HelmSecure

4 years ago

@hypercrypt We have had to adjust timelines due to manufacturing delays from Covid lockdowns

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Author of the Network State. Founder of the Network School.

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