Elgato Support @ElgatoSupport
Support for @elgato products, 10AM-7PM ET, Mon-Fri. Holiday response delays expected. For FAQs or email/phone support, visit https://t.co/DJlS1g9sKY help.elgato.com Milpitas, CA Joined March 2009-
Tweets53K
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Followers13K
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Following15
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Likes1K
📢 Stream Deck 6.5.1 has been released with support for OBS Studio 30.1 and fixes a bug causing OBS Studio to crash. ⬇️ You can get the update by checking for updates inside Stream Deck or downloading it from elgato.com/download.
Have questions about your Prompter backorder? Here’s how to find out when you can expect to receive Prompter: reddit.com/r/elgato/comme…
ℹ️ Our team is aware of an issue where Stream Deck’s Tweet action may no longer work due to Twitter’s recent API changes. 🛠️ We are investigating and will reply to this tweet with new information.
ℹ️ elgato.com will have expected downtime from 6 PM PT to 12 AM PT. During this time our site and shop will not be accessible. Be back soon! 👀
🔊🔉🔈🔇 Learn how to add Audio Faders to your Stream Deck in our latest guide on Elgato Workshop. 🎚️Control your app's volume with the tap of a key. 👉 e.lga.to/SDAudioFaders
ℹ️: Due to API changes, the Twitch plugin may experience connectivity interruptions and will stop working on February 24th. 🛠️: Please update Stream Deck to 6.0.4 or newer to continue using Twitch actions without interruption. More details: e.lga.to/TwitchAPI
ℹ️ The Microsoft Teams plugin has been temporarily removed from the Stream Deck store. 📝 Microsoft is working on fixing a security-related issue and will relist the plugin once the issue has been resolved. Thank you for your patience.
Calling all developers: Stream Deck + is now supported in our updated Stream Deck SDK. 🎛️ 🔧 developer.elgato.com/documentation/…
ℹ️ Due to higher than normal ticket volume, email support tickets may take 2-4 business days for a response. 🛠️ For those needing help with their online order, we have an option for more direct help. 🛠️ You can also reach us via Twitter, Facebook and Reddit for support.
ℹ️ For those experiencing Elgato Video Capture crashing issues after updating to macOS 13 (Ventura), we are aware of the issue. 🛠️ We now have a Video Capture beta version available below. bit.ly/3HhwthL
ℹ️ For those experiencing VSTs issues after updating to Wave Link 1.6, we are aware of the issue. 🛠️ Our Developers are investigating and working towards a solution. Please see the link below for more info and a temporary workaround. help.elgato.com/hc/en-us/artic…
ℹ️ For those experiencing issues with Twitch and Stream Deck, we are aware of the issue. 🛠️ Our team is in contact with Twitch and are working towards a solution.
ℹ️ We've released an updated OBS Studio Stream Deck plugin that is compatible with OBS Studio 28. More info and download links here: help.elgato.com/hc/en-us/artic…
ℹ️For those experiencing issues with Valorant and Elgato capture cards, we are aware of the issue. 🛠️ While Elgato capture cards are not the only ones affected by this, our team is in contact with Riot to find a solution.
Elgato @elgato
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Elgato DE @elgatoDE
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704 Followers 264 Following Passionate Twitch Affiliate and Destiny fan | Helped raise 2500$ for Lightkeepers | For inquiries, email [email protected]
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@LorTheDestroyer @ElgatoSupport Hopefully TV can sort it. Theyve been a massive help for me!
@LorTheDestroyer @ElgatoSupport can we get TV on the case. TV had been a massive help with me and Wave3 Issues
@ElgatoSupport @TheDonn44 Oh great, thank you v very much for the response!
@ElgatoSupport That does appear to be the main problem, I'll look into the chat link pro, thank you!
@ElgatoSupport @RainyRentyn Just submitted a ticket
@ElgatoSupport thank you, i have replied
@ElgatoSupport Thank you I'll submit a ticket in the morning.
The Discord plugin for Stream Deck has been fixed with version 2.0.3 of the plugin. Thank you for your patience!
ℹ️ Our team is aware of an issue with the Discord plugin for Stream Deck not working as expected. 🛠️ We are investigating and will share more information when it becomes available.
@elgatoSupport @zadmoneymann @elgato It’s not for me it’s for the home doggie brada @zadmoneymann licious. Thank you
@ElgatoSupport @voicemod Magically since I posted this, its been working on startup...
@elgatoSupport @ajsarsfield @elgato Followed these steps from the community’s help! It’s been resolved thank you!!
@MrZoooom95 @elgato @discord @elgatoSupport @discord_support Awesome!! I'll try when I get home from work haha but happy it's fixed. Thanks!
@ElgatoSupport @HeySnackle Snacks getting things done, lol.
@ElgatoSupport Will do as soon as I get home! Thank you!
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