Twitch Support @TwitchSupport
For live chat and email support: https://t.co/LbiBLzzOae | For Suspension appeals: https://t.co/wHtikzviJf help.twitch.tv San Francisco, CA Joined December 2011-
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💜 Didn't catch last week's Patch Notes stream? Each month, we have a Help Article that summarises everything discussed along with timestamped links to the VOD if you want to jump to that specific section and see what was said! Check it out: 🔗 link.twitch.tv/PatchNotesApr24
We’re bringing Stream Display Ads to mobile! Much like on desktop, viewers will see these less intrusive ads under the video player in portrait mode in the app 💜 Learn More, here: 🔗 help.twitch.tv/s/article/stre…
🔧 We investigated your reports of unexpectedly canceled subs. We found some longstanding, recurring subs did not renew as expected in March and April. This was an isolated incident not related to any Twitch updates. We’re working with our payment partner to correct this issue.…
Today, we're making a change to our Suspension Evasion Policy to help provide clarity around what is allowed when viewing content created by a suspended streamer: ✅ Moving forward, our Community Guidelines will allow you to discuss or react to VODs or livestreams from…
Plus Point On-Stream Goals are live! 💜 Rally support and showcase progress to your community for the Plus Program's expansion on 5/1 🌟 You can enable this using Manage Goals, here: 🔗 link.twitch.tv/StreamManagerP… We'll continue improving this feature in the future 🔧
Our Community Guidelines are designed to help make Twitch a welcoming place. Content on Twitch is always evolving, and we want to make sure our rules work as intended and keep up with emerging behaviors. When needed, we make updates to our rules to capture those shifts in…
Hype Train is reaching new heights! 🚂 Participants will now earn new, exclusive high-tier global Emote rewards at Hype Train levels: 10, 25, 50, and 100! Get in on the action and check out live Hype Trains: twitch.tv/directory/coll…
⚠️ On March 19th, the Authy desktop app is being deprecated. We recommend transitioning to another authenticator app or to the Authy mobile app prior to this date. For assistance and info on this process, please check out our help article: link.twitch.tv/AuthyDesktopAp…
🛠️ Over the weekend, some Dashboard data for revenue wasn't visible for the leap day on the 29th of February. This has now been fixed and your data is visible again! Thanks for all of the reports letting us know 💜
💜 Miss February's Patch Notes Stream? Each month, we have a Help Article that summarizes everything discussed with timestamped links to the VOD if you want to jump to that specific section: 🔗 link.twitch.tv/PatchNotesFeb24
We’ve added Continued Sub Alerts - a special alert that notifies you when a viewer upgrades from a Prime/Gifted Sub into a Recurring Sub! This will help Affiliates & Partners celebrate continued subscriptions that count towards the new Plus Program 💜 🔗 dashboard.twitch.tv/stream-alerts
Zach Bussey @zachbussey
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10.0M Followers 1K Following Twitch is where thousands of communities come together for whatever, every day. For site issues follow @TwitchSupport.@TwitchSupport Looks like my dashboard has been fixed back up! Thanks for y’all’s hard work 💜
You're welcome everyone lol Honestly though, super happy for this update!
Feedback accepted Josh, you can now resize your photos 💜 We've also enabled sharing portrait clips to stories from the clip selector. Edit your clips in Clips Manager & try it out 🖼️ Plus we'll be experimenting with recommending stories from streamers you don't follow, soon 👀
Pero si nochevieja fue la semana pasada, qué dices
@TwitchSupport Yo this experiment is so sick. I just used it last night. 💜💜💜💜💜🔥🔥🔥🔥
@Angelltjee @TwitchSupport Oop I just checked, you’re right it’s changed to unlocking 1 animated one now
@102kamii @TwitchSupport Note that we also have the ability to apply to be reinstated 6 months after the suspension for people permanently suspended.
@TwitchSupport Honestly same. Shall we get a Starbucks?
@TwitchSupport Ohh okay, thanks. Didn’t know what it was for sure lol 👍
Excited to be one of the launch partners of Twitch's new Alerts and Activity Feed! 👑
🌟 You can now integrate select third party events into Twitch's Alerts and Activity Feed! 🤝 Streamlabs, Crowd Control, StreamElements & Throne 💻 Support for tipping, Wishlist purchases, in-game interactions, & merch sales Go on, get integrating: 🔗 link.twitch.tv/3PIntegrations
@TwitchSupport @WellTeeks Wishlist-approved, mentally bookmarked, and already added a blocker to the product roadmap ;) @TwitchSupport
@TwitchSupport @littlesiha on it
@TwitchSupport Yeah it was a really great episode this month! Very excited about some of the new features on the way 👉👈
@TwitchSupport I am incredibly grateful for your quick reaction! 🙏💕 Thank you so much, from myself and from the co-working community! ✨ We are sending you lots of love and gratitude! 💜
Those of you looking at your Partner Plus dashboard for November: If you've noticed your count was WAY lower this month than at the beginning of October, they apparently aren't counting the "multi-month" subs until the day of their "renewal". Don't panic!
@TwitchSupport Yes I did try Google and Safari. The work around is using the arrow keys. Have I told you how much I appreciate all you do? 💜