Brian Hannon @BDMHannon
SVP Commercial / Global Head of TI Tech at @TELUSint telusinternational.com Ireland Joined April 2013-
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Fostering a culture of customer-focused innovation within your business is crucial in the digital age. Rona Bun at @4Enterprisers writes #Leadership helps guide digital maturity, increasing value to your customers. enterprisersproject.com/article/2022/2…
Businesses recognise the power of #DigitalTransformation in helping operations run faster and smoother. Transformation is not easy, and companies must consider their objectives and implement the correct technologies. techspective.net/2022/02/04/the…
What can we expect from #AR in 2022? In an article for @Entrepreneur, @davidripert explores cutting-edge technology and what it has to offer. We can expect #NFTs, “physical” retail experiences and more brands embracing #3D. entrepreneur.com/article/412819
Research by @Gartner_inc shows that 89% of companies now compete primarily on the experiences they deliver/ When it comes to #AI, innovations can help interpret customer data and create opportunities for #Personalisation. technologyreview.com/2022/02/02/104…
Let’s go back to the basics on #CX. @lisamloftis at @cmswire discusses the foundational elements of attaining customer understanding. This includes a comprehensive profile, identity management services and privacy measures. cmswire.com/customer-exper…
This year is coming to an end, and before we step into 2022, #Leaders must reflect on the challenges their businesses have navigated through. @KerrySiggins at @Entrepreneur discusses #Leadership and forging new trends and cultures. entrepreneur.com/article/394490
Research conducted by @McKinsey states that 75% of U.S. consumers have made a significant change in how they shop. @rhettpower at @ceoworld delves into the strategies in improving #CX to help differentiate from competitors. Excellent insight. ceoworld.biz/2021/10/22/3-s…
Corporate #VC in Europe shows no signs of slowing down, with funds hitting $10 billion this year. #Startups must choose their #CVC wisely and distinguish between “collaboration and exclusivity”. Find out more here: sifted.eu/articles/so-yo…
In adjusting to the “new normal”, companies must navigate their way through today’s consumer expectations involving #DigitalTransformation, sustainability and privacy concerns. In 2022, privacy will become a top priority in #CX. forbes.com/sites/forreste…
“What makes an optimal #CustomerExperience?” In driving customer loyalty, Brandi Marcene at @MyASBN discusses the significance of establishing key business goals and ensuring it aligns with #CX. Today, businesses must learn more about their customers. myasbn.com/articles/what-…
In boosting innovation and #Technology in Hong Kong, the government is pushing the area bordering Shenzhen into a #Tech cluster. In advancing the economy, this project is predicted to take 10 to 15 years to complete. verdict.co.uk/carrie-lam-in-…
In creating a compelling #CustomerExperience, companies must focus on getting the #Omnichannel right. They must understand what their customers are hoping to achieve and what their customer journey looks like. applause.com/blog/3-custome…
Excited to see that the UK is investing in scaling #Tech companies by providing 52,000 digital tech jobs. In particular, the West Midlands is the fastest-growing region in UK tech, and this opportunity could add £2.7 billion to the economy by 2025. gov.uk/government/new…
How can #VCs help their investments without smothering them? VC is more than just funding, and here, @Siftedeu deliver insight into how they must know their boundaries. VCs must guide #Startups with expert advice and knowledge. sifted.eu/articles/opera…
How to improve #CX? Businesses now largely depend on understanding the concept of digital experiences and must generate valuable content and focus on real-time communications. tehrantimes.com/news/464508/Wh…
The past 18 months have been challenging for the tech #Startups. @nicholasgfearn at @ITPro delves into how the pandemic has acted as a “catalyst for innovation”, which will determine future success. itpro.co.uk/business-strat…
How to improve #CX? Businesses now largely depend on understanding the concept of digital experiences and must generate valuable content and focus on real-time communications. tehrantimes.com/news/464508/Wh…
Looking ahead, why should #CX automation be about innovation? @jvandeboom at @FastCompany delivers insight on how #Automation could make interactions with customers more valuable, providing a new depth of insight in engagement. fastcompany.com/90672161/why-c…
.@TELUSint’ Chief Technology Officer contribute to an interesting article on the developments of #AI and how organisations can implement this technology to enhance operations. enterprisersproject.com/article/2021/8…
There has been a shift in customer expectations, leading to a focus on digital experiences. Here, @janelle_estes at @cmswire discusses how companies must use data and cutting-edge technology to understand their consumers better. #CustomerExperience cmswire.com/digital-experi…
Dan Kiely @DanKielyMASV
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oeo0skq13enltll @ydly5ar5jegl
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Charlie Taylor @ChasTaylor
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Brian Caulfield 🇺�.. @BrianCVC
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David McWilliams @davidmcw
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4⃣9⃣.5⃣4⃣ Another Irish 400m Record for Rhasidat Adeleke 🇮🇪 She clocks 49.54 to qualify for the NCAA T&F Championships in Austin and does it in some style for @TexasTFXC 💥 It would've won her silver at last year's world 400m final 🤯 x.com/track_gazette/…
CALIFORNIA DREAMIN’ @rhasidatadeleke breaks Irish 400 metre record again at @NCAA West Regionals @ianoriordan @IrishTimesSport irishtimes.com/sport/athletic…
sunrise at Reykjavik airport this morning
Snow in Santa Cruz Mountains…
Step by step… 👹🔴 #MUFC
. @jonahsalita is now personally welcoming every new user to Pineapple, conversion rates to sky rocket
Next Wednesday 13th we are officially launching in San Francisco!
pineapple summer game show party featuring @OCruise89 as steve harvey
we've been going hard on growth experiments @ pineapple recently 🧪 a recent one, our in-app weekend newsletter, boosted our DAUs on the weekend (our quietest time) by 129% bonus: users that open it increased their session # by 55% over the following week
Always fun to see your startup being highlighted in the press for making a difference in #Mentalhealth @diallapp
Impressive play out of the rough by @ryanfoxgolfer @DPWorldTour @mountjuliet @IrishOpen_ #HorizonIrishOpen☘️ ⛳️
something new we’re working on, discover people by interest
💬 @itsjackcohen's thoughts on Pineapple on @ProductHunt producthunt.com/posts/pineappl…
To my massive Twitter audience - we have launched @try_pineapple on @ProductHunt, go give us some ❤️producthunt.com/posts/pineappl…
Great start to the @dalkeybookfest with the @davidmcw podcast live #DBF2022 🌞
so nice to be featured twice in the business post this Sunday, especially in the 30 under 30 🥳
Gm. Need this on my walk to work this morning after 3 days travelling 😴
The Collison Brothers Built Stripe Into A $95 Billion Unicorn With Eye-Popping Financials. Inside The... via @Forbes forbes.com/sites/alexkonr…
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