optimus prime @wheeliedread

twitter.com/wheeliedread USA Joined February 2009

Tweets

374
Followers

33
Following

455
Likes

468

optimus prime @wheeliedread

3 months ago

@Hertz Send her or to what alias?

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optimus prime @wheeliedread

3 months ago

@Hertz can I get some help with my rental please. You AI can’t read and your location can’t assist and reps keep sending to the location and your location keeps telling me to call. Grrrrr

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optimus prime @wheeliedread

3 months ago

@Hertz Yes

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optimus prime @wheeliedread

7 months ago

@elonmusknews30 Yes

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I cancel to get reliable service- service you were not able to deliver. So it is fine, I will pay your cancelation but nothing affiliated with Xfinity or Comcast with ever get my business Ticket Number: ECM0015251605 Ticket Created: 7/18/2025

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optimus prime @wheeliedread

11 months ago

And deciding that this consistent network outage is untenable and I called to cancel the service even the reps were able to see the daily service outages. I was good and even said I will return when the area was fully upgraded. Now I am being charged a cancelation fee because

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optimus prime @wheeliedread

11 months ago

@Xfinity You are major US company so I guess it is ok to bully your customers to pay for service you have failed to deliver. For one month everyday your company sent me a text that the network is down and you are working to resolve. After waiting patiently for weeks and

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optimus prime @wheeliedread

a year ago

@Hertz Jonathan you are not helping— TNC is in the Philippines and can’t help. Why don’t you all know where to get issues resolved ? Again how is this service after the gross incompetence of you location?

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optimus prime @wheeliedread

a year ago

@Hertz one of you agents reached out to me on twitter just to send me to you TNC department which cannot help me and sent me to your website. Again why it is so Easy to over charge your guest and so impossible to get help to correct your mistake. Last I was in the Philippines

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optimus prime @wheeliedread

a year ago

@Hertz TNC can’t help ~> TNC is in noisy call center in the Philippines ~> Sent me to website-> went to Hertz.com/contactus-> Submit form -> now have to wait 3-5 business days and hope and pray

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optimus prime @wheeliedread

a year ago

@Hertz so I sent to the Philippines to fix a local rental location problem and they send me back to the US website????? Local rental GM (3 tries and 30 min wait)~>800 Number(1hr +wait)~> waited no response~> Send message on X~> rep took me offline (45 min) -> sent to TNC->

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optimus prime @wheeliedread

a year ago

@Hertz it takes more than 30 minutes to get through to your branch and even longer to get through to customer service and only to hear they can’t help me. It is unfair to quickly slap charges on guests cards and then give them the run around to get them reversed

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optimus prime @wheeliedread

a year ago

@Hertz I am being charged for charging a Tesla when I paid for it. I am also charged for an extra day which they said I wouldn’t . Here is a copy of my original agreement your manager was too lazy to look up or help me with. Can I please get my money refunded

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optimus prime @wheeliedread

a year ago

@Hertz I have called your local branch- they say they can’t see the charges which they created- Gave me your 800 number. Call that number and after been on hold for eternity tells me someone will have to review and call me back- still no call back after your location charged me.

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optimus prime @wheeliedread

a year ago

@DukeEnergyIN and this number - 18009799145 does not work

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optimus prime @wheeliedread

a year ago

@DukeEnergyIN I just want to know if I rent your charger do I pay per KWh for charging and if so how much or is the $17, $20, $25 unlimited charges per month with your lease

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optimus prime @wheeliedread

a year ago

@DukeEnergyIN I am trying to speak to someone about EV charging and no one on your phone lines have a clue and then I finally was given this number which seem to be for internal employees- 800.979.9145. Is there anyone that can answer questions for me?

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optimus prime @wheeliedread

a year ago

@Hertz and make it oresentable . Now I have to waste my day sitting in the shop for hertz. How can that be service? How can I get out of this rental since they can’t swap it and go with another company?

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optimus prime @wheeliedread

a year ago

@Hertz been an hour and I still have not gotten it approved for the shop to even look at the tire. I think this unfair and unreasonable that as a paying guest that I have to take the car to service and waste my time waiting for it. I have spent money to clean it and

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optimus prime @wheeliedread

a year ago

@Hertz the ERon Saturday night I am was not able to take the car in until today. It was if your branch try to find every reason not to help guests. Now, they said they can’t swap the car when there are several cars in the lot and gave me voucher to go get it checked out. It has