Kura - Global CX Outsourcing Solutions @wearekura
It's about people. linktr.ee/wearekura United Kingdom Joined February 2011-
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We are thrilled to announce our partnership with @SignaOpportuniT working on their Youth Employment Services Programme in South Africa, addressing youth unemployment and employee readiness 🇿🇦 Together, we can build a stronger, more inclusive, and prosperous South Africa! 💜
Happy #WomensDay South Africa Today we celebrate and pay tribute to the more than 20,000 women who marched to the Union Buildings in 1956 in protest of the extension of Pass Laws to women. We are recognising the amazing, strong, independent females leads in Kura South Africa.
We have just wrapped up our bi-yearly Business Briefing, an opportunity for our Leadership Team to celebrate the achievements we have made over the year, communicate their strategy and recognise our people. It was great to see our people enjoy watching this afternoon!
Let's give a warm welcome to our amazing new team members who have joined us today, all geared up to work with our latest client! Wishing each one of them the best of luck on this exciting journey. We are absolutely delighted to have them as part of our #KuraFamily💜 #CX #EX
PEOPLE + TECHNOLOGY = OUTSTANDING CUSTOMER SERVICE. We hire, and keep the best, most passionate, dedicated and empathetic people to provide outstanding customer service. Looking to level up your customer service career at Kura? Apply now at #linkinbio #CS #Hiring #EX
Did you know 53% of the UK’s population have a pet?* At Kura, we love our furry, feathery and even scaly friends Client Partnerships Director, Janine is head over paws for her two furry companions, Coco and Bruce! Reply with your favourite picture of your pets #KuraPets
By outsourcing your customer service and sales to Kura, you can expect a 90%+ KPI performance delivery. Contact us to learn more about how we can support your business now 👉 wearekura.com/contact-us
🎉 Happy 5th birthday to the Kura team in Durban! 🎉 We're thrilled to celebrate this milestone by opening our new site at Richefond Circle. It's been an incredible journey, and we're grateful for the support and dedication that got us here! 🥳🎂 #KuraDurban #BPO #Growth
A recent study found that 83% of customers prefer speaking to a real person for product or service information, rather than relying on self-service resources. Get in touch with Kura today to find out how we can help you keep that human connection alive! 💬 #BPO #CustomerService
Proven track record in excellent service across Financial Services, Utilities, Retail, Charity, and more. 🏆 💡 Tailored 360° customer service solutions for every industry. 🌐 📈 Let us help your business grow! Visit our website for more info... #LinkInBio
Kura knows that people do not like being sold to, and long gone are the days of ‘cold calling’. Our tech allows us to know your customers better so they can build trust immediately. We prioritise weekly coaching sessions to ensure our people are top quality. #CustomerService
Boost customer satisfaction with Kura! 🚀 Outsource your communications to their expert team for 24/7 customer service. Save time, ensure consistent communication, and improve customer satisfaction. Say hello to business growth! #CustomerSatisfaction #BusinessGrowth
Looking to save on overhead and training costs? Outsource communications to Kura! Reduce overhead costs, streamline training, boost efficiency, and stay ahead of the competition. Contact us now! 📞 #BusinessSavings #OutsourceCommunications
Eid Mubarak from everyone at Kura. Wishing joy and peace to all those celebrating on this occasion of Eid al-Adha
Are you tired of juggling multiple customer service channels? Let Kura handle it all for you! From phone calls to online messages, we've got you covered. Get in touch with us today to learn how we can streamline your support operations. #Multichannel #BPO #CustomerSupport
🤔 Did you know that customers are 89% more likely to purchase from you again if they’ve received good customer service? Customer retention is our business. Boost customer value, retention and satisfaction with Kura! 🚀 Say hello to #BusinessGrowth! #CustomerSatisfaction
At Kura, we believe in developing our staff to reach their full potential. That's why we offer ongoing training and support to help them grow in their roles and beyond. With over 750K hours devoted to training, our employees progress 10x faster at Kura than they would elsewhere!
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Tomorrow is World Kindness Day. Can we do something? Can we spread some purple kindness? Tag someone to tell them something kind. Tag BTS to tell them something kind. Tell a story about something kind. Let's make some kindness? #PurpleHeartKindness
World Kindness Day is Sunday, November 13th. My students are ready! #WorldKindnessDay
This Sunday it is World Kindness Day and we'll be spreading some top tips and kindness all day on social media. Will you join us? bekindmovement.co.uk/blog/2022/11/6… #worldkindnessday
World Kindness Day is Sunday 11/13! My class will be spreading joy in our community by decorating Kindness Rocks and hiding them. AND we wrote uplifting messages on the @Starbucks sleeves to brighten someone’s day! 😊 🌎 🫶🏼 #KindnessMatters #WorldKindnessDay
“A resident recently heated my lunch for me as he saw how busy I was... a small act of kindness can really change your whole day.” Kat, Head of Youth and Community #YMCAMK This Sunday is #WorldKindnessDay! Here are a few daily tips to spread a little kindness. #WKD #Community
Happy World Kindness Day to all! We have had a fantastic week! Well done! #WorldKindnessDay
This Sunday, November 13th, is World Kindness Day. Here is a possible Kindness Challenge you can use with your students. Feel free to change it up so that it works for your class! #ProjectHealthySchools #WorldKindnessDay
Sunday is World Kindness Day. Remember, it's never a bad idea to be kind and honest and to live and work with integrity. #worldkindnessday
Morning lovelies - here's some Awareness Days coming up. The first is World Kindness Day on 13th November. What random act of kindness will you think of? or is it being kind to yourself? #WorldKindnessDay #laughteryoga
I have the best line manager btw🌚. Every act of kindness goes a long way! Never underestimate it. Gooo fgcs for promoting kindness all day everyday. #WorldKindnessDay @FgcsInfo @ChowdreyHeena @MissTBegum @RahmanShuabur
#WorldKindnessDay is this Sunday We've all got that one friend who would do anything for us👭 Tag them in an inspirational message and we could surprise you both with some #VodafoneTreats 🎁
Have you written a #book about #kindness? Did you know that 13th Nov is #WorldKindnessDay?Which books do you love sharing with #children to talk about the value of kindness? #teachers I’m looking for #authors for #TheSueAtkinsBookClub Connecting Authors - Supporting #Parents
This #WorldKindnessDay send hugs, not shrugs. 💙
You will never regret, Being kind... #WorldKindnessDay
Real engagement > open rate I optimize my newsletter for engagement. 70%+ open rate means nothing if readers aren’t actually engaging. What is engagement? - Clicks - Replies (and conversations) - Forwards - Random question emails outside of the newsletter
See you tonight team @wearekura !
We want to wish our amazing team in Sunderland the VERY BEST OF LUCK as a number of them get ready for the CEO Sleepout tomorrow, when they’ll be sleeping rough at the Stadium of Light. #lifeatkura #ceosleepout #helpinghomelessness #fundraising #advisor #team #people
It's National Telephone Day and looks like the phone will be here for some time yet. While the next 3 years sees in-person contact becoming less popular, telephone communication is set to STAY THE SAME. Not everyone wants to self-serve or chat to a bot.
.@wearekura has created 100 new jobs in its #Glasgow office following a financial services firm contract win insider.co.uk/news/kura-crea…
🎄🤶Well, it's day 2 of #KuraChristmas and we've already given away 2x £100 of High Street Vouchers. Day 1 winner was Zoe Friel in our Glasgow team Day 2 winner was Anastasia Rhodes in our Sunderland team. Congrats! #WeareKura 🎄🤶
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