Therese Fessenden @tbfess

🇵🇭🇺🇸 (she/her) 🔎 Sr. Experience Specialist, @NNgroup 🍇 Vineyard co-owner (est 2022) 🌈🧠 Neurodivergent 🧠🌈 *unhinged takes are my own nngroup.com/people/therese… FLX, NY Joined November 2015

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Therese Fessenden @tbfess

a year ago

So... what does this mean for NG & military members? Officers have legal protection to disobey orders that violate the Constitution. Your subordinates are counting on you to know when it does. Do what you will with this information.

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Therese Fessenden @tbfess

a year ago

The unfortunate legal loop hole that the fed gov is using is that the forces are protecting "federal property & personnel." Since protesters are attempting to de-arrest - this legal loop hole is operating under the guise that citizens are attacking fed buildings & "agents" (🧊)

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Therese Fessenden @tbfess

a year ago

🧵 Re: activation of the NG and Marines in Cali - Lots of uninformed ppl keep citing the Oath of Enlistment as proof that soldiers need to follow orders of the current admin. But y'all are missing important facts about how our gov & military are designed to avoid tyranny.

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Therese Fessenden @tbfess

2 years ago

Two years later and I still stand by this thread on ideology and the concept of "good" and "bad" research methods.

Therese Fessenden @tbfess

4 years ago

Science ceases being a science when ideologues dominate the discussion. Ideologies can serve as handy ethical guardrails, but on their own, do not produce scientifically valid or objective results. Methodologies, on the other hand, do. 1/5

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Therese Fessenden @tbfess

2 years ago

How unhinged can I be while explaining business strategy concepts? I thought you'd never ask: nngroup.com/videos/swot-an…

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Therese Fessenden @tbfess

2 years ago

How to get someone to uninstall your apps: don't make it obvious what the tiny red notification dot is for and don't give them a way to get rid of it. On that note, I'm about to get rid of X/Twitter for all the non-notifications that always appear in my notifications 🙄

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Therese Fessenden @tbfess

3 years ago

This is my favorite Twitter rivalry of the year.

Mt. St. Helens @MtStHelensWA

3 years ago

Why you acting like I’m the step child

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Therese Fessenden @tbfess

3 years ago

@EbrahimElmkawy "Tell me you're someone who didn't read the article without telling me you're someone who didn't read the article."

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Therese Fessenden @tbfess

3 years ago

I recent wrote an article sharing an adaptation of a framework I learned during my time in the US military: a Deliberate Risk Assessment Matrix (DRAM). I believe the Composite Risk Management process can and should be applied during the design process. nngroup.com/articles/desig…

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Therese Fessenden @tbfess

3 years ago

Check out our latest podcast episode on UX mentorship! This time, I thought it would be fun to lend the mic to our very own @TNeusesser to interview his first UX mentor: 🎧 Listen on Spotify here: 👇 open.spotify.com/episode/4M1biS…

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Therese Fessenden @tbfess

3 years ago

Also, apparently I can't spell *recently*

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Therese Fessenden @tbfess

3 years ago

In other words, while it's a framework that can protect users AND teams when making high-risk decisions, it's a systematic way to operationalize your risk management process for ALL design decisions ...more on that in a future article ;) Read more: nngroup.com/articles/desig…

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Therese Fessenden @tbfess

3 years ago

It doesn't insulate you from risk entirely, but it does help prepare you so that you don't learn lessons the hard way. And better yet, it wasn't just something we did during high-risk, or high-profile missions. We did this for EVERY unit training activity and mission.