SunPower @SunPower

Changing the way our world is powered by making solar and storage more accessible to everyone. Need help? ✉️ [email protected] us.sunpower.com Orem, UT Joined April 2010

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SunPower @SunPower

9 months ago

We’re excited for this next chapter. With Ambia, we gain operational excellence and the momentum to scale with confidence.

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SunPower @SunPower

11 months ago

SunPower to acquire Sunder Energy, strengthening our leadership in the U.S. residential solar market. 🌞 Learn more: investors.sunpower.com/news-releases/… #SunPower #SunderEnergy #SolarEnergy #CleanEnergy #Growth

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SunPower @SunPower

a year ago

@e_rahk Can you please send me a direct message with your solar project information, including your first name, last name, phone number, and email address?

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SunPower @SunPower

2 years ago

@JarodLilly Hi Jarod Lilly, please send us a DM with your account and contact information and we would be happy to help.

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@SmokeyShorts Hi Smokey Shorts, we received your DM and responded requesting your account info so that we may assist you. At your earliest convenience please provide your info and we will submit it to our Escalations Team for review and follow up. Thank you for bringing this to our attention.

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SunPower @SunPower

2 years ago

@fullstackizzy We recommend SunPower Financial Services. Reach them at: [email protected] Phone: 877-354-2629 Monday-Friday 7am - 7pm CST

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SunPower @SunPower

2 years ago

@SmokeyShorts Hi Smokey Shorts, thanks for reaching out to us. We're sorry to hear that things haven't met your expectations. Can you please message us with your information? We'd like to help.

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SunPower @SunPower

2 years ago

@stripeass123 Thank you for reaching out. I am so sorry to hear that your experience with our company has not met your expectations. I will follow up with your case manager to provide you with an update regarding your case.

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SunPower @SunPower

2 years ago

@TheWardTeamRE Hi! We see a specialist is still working to assist you with your open case. We have added your comment to your case for your case manager to review. You can expect them to follow-up with you within 24-48 hours.

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SunPower @SunPower

2 years ago

@mbboling Hi, Mitchell. Apologies. We are experiencing high volume of calls. For your reference, you may continue to call 1-800-786-7693. We are open from Monday to Friday, 6AM - 7PM Pacific Time and we extend our services on Saturdays from 7AM - 4PM Pacific Time.

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SunPower @SunPower

2 years ago

@ParkviewFDCPS Hi there! For your inquiry, please contact (833) 514-1858 during office hours.

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SunPower @SunPower

2 years ago

@handcsdad Hi Michael Simpson, please send us a direct message with your account and contact information and we will happily look into this on your behalf. You can also open a case using the Help Center in your mySunPower app. We look forward to talking to you soon.

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SunPower @SunPower

2 years ago

@TheWardTeamRE Apologies regarding the matter. I will coordinate with the appropriate team so that they can reach out to you and provide you case progress/updates.

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SunPower @SunPower

2 years ago

@onthebitracing We appreciate your feedback and see that you currently have an open case. We want to investigate your current issues further and have submitted it to our Escalations Team for review and follow-up.

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SunPower @SunPower

2 years ago

@TheWardTeamRE Hi TheWardTeamRE, please send us a direct message with your account and contact information. We'd like to help look into this on your behalf and have a specialist follow up to provide you with an update. We look forward to talking to you soon.

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SunPower @SunPower

2 years ago

@caliclaire_ Hi @caliclaire_, we're sorry to read about your experience and want to restore your faith in SunPower. We have escalated your case for review and follow up. You can expect an update in the next 24 business hours. Thank you for your feedback and we look forward to talking to 1/2

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SunPower @SunPower

2 years ago

@caliclaire_ you soon. 2/2

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SunPower @SunPower

2 years ago

@Soul3nd Thank you for contacting SunPower regarding this app. Please be advised that this app was not created by SunPower, is not owned or authorized by SunPower, and is not affiliated with SunPower in any way. SunPower is aware of the issue and is actively working with the 1/2