inlytips @inlytips
Coming Soon! the pre-AgenticAI insight gamification platform to improve CX and make it easier for AgenticAI to add digital empathy. 10th May we will be live. inly.tips Madrid, Spain Joined April 2026-
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Our proposal for banking , enriching push notifications adding value to the customer #CX becoming a casual gamified PFM and capture behavioral micro-reactions to build a customer-mindset profile that future #AgenticAI could use to create "human touch / empathy" #Money2020EU
Too young & lean new to attend this #Money2020EU but our proposal to banks and fintechs is leveraging the cheapest channel (free), the push notification to add value to the customer, and some gammification to capture microfeedback as foundation of mindset context for #AgenticAI
@albz_marocchino True, but even the ones leading AgenticAI for customer services are stuck to 1st party data, the transactional data, half-blinded to understand customer mindset and respond with empathy / real human touch. The focus is biased towards LLM quality forgetting the data types needed
@McKinsey IMHO, overoptimizing agents with not-the-key-data will not lead to the desired digital empathy / human touch. Needed #preAgenticAI to build the customer-mindset data.
The point is that #AgenticAI needs data that are not being generated yet. It is not about optimizing traditional data, is to generate the data that could Agents to become empathetic, with human touch. Inlytips is about this inly.tips
Agentic orchestration layers allow AI agents, enterprise systems, and data connections to work together across functions. As cognitive bottlenecks shrink, that allows decision-making to speed up, coordination to improve and new operating models to form. mck.co/4fJb564
Explaining inly.tips the #preAgenticAI tool to delight customer while gathering behavioral data for your Agents.
@whenwhyhow_tech thanks, read your approach. Fully complementary.
Transactions tell you what happened. Mindset tells you who you're dealing with. #AgenticAI needs both — and most deployments are missing the second layer entirely. inly.tips/blog/customer-…
@Gartner_inc in the other hand EYs survey says that business impacts grows much less than AI budgets. inly.tips/blog/ai-invest…
Please, help us filling this brief (and anonymous survey) for Banking/Neobanking/Wealth/OpenBanking vertical tally.so/r/Xx2LQg #CX #AI #agenticAI #banking
@cxtodaynews True, this is why provoked microfeedbacks from free/cheap channels (push notifications) allow to create evolving mindset profiles to be used as source of truth by #AgenticAI
You increased your AI budget. So did everyone else. But CX impact is barely moving. The gap isn't the technology; it's the missing customer context underneath it. #AgenticAI needs #preAgenticAI and preAgenticAI can leverage your customer #CX inly.tips/blog/ai-invest…
@btaylor Congrats! The healthcare sector has significant room for improvement with both AgenticAI and pre-AgenticAI technology, the one capturing behavioral insights, especially in chronic patients.
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